Australia Post Travel Insurance Questions & Answers (page 3 of 4)

I booked travel insurance on the 17/10/17 with Australia Post. We are supposed to be flying out of Sydney on Friday 1/12/17 to Bali. Where do I stand please? I can also message policy number if required. We have paid for holiday package in full. Flights, Transfers and accommodation.
Kind Regards Melissah

I took out insurance on 19th September but want to cancel my holiday to bali. Am I covered I took out the $10000 cancelation cover?

It's being reported that a volcano is rumbling in Bali .. we have purchased travel insurance with Aust Post and wondered what would we be covered for in the event it disrupts our holidays?

Does this insurance cover travel costs if the volcano is erupting ash and you can't fly

What is standard excess on Domestic Travel Insurance?

Omg.... i wish i read the reviews before purchasing travel insurance from AUSPOST! I like most assume they would be a good choice cause they are AUSPOST and a trustworthy company. Now its day 1 of my Thai holiday and my new phone has been smashed somehow between the airport and arriving at our hotel. I have never claimed before, is my phone covered? Has this happened to anyone before if so how were they and was it a stressfree experience? Or should i just pay for it myself to get it fixed... fingers crossed nothing else goes wrong... regards Christopher

Cost on travel insurance for 18days on a cruise from Adelaide, port Lincoln, margaret river,fremantle, Bali,Kuala Lumpur and ending in Singapore

valid in australia and including hire car excess?

how long does it take to pay claims?

Does the comprehensive international single trip cove flight cancellations and accommodation I could not find it in the policy Thanks, Roger

hi there Iv paid a deposit for a cruise and have to pay the full amount in about 2 weeks. Problem is my dad who is elderly is not very well at the moment and we are really hoping to go on the cruise but just in case he becomes too unwell and we cant at the last minute can PO insurance cover us for this? Thank you

Hi. I am travelling to Bali and whilst there are going to Gilli Island for 2 days. Am i covered for this under my existing policy with Australia Post, as i have been informed that some insurance companies are not classing Gilli Island as part of Bali, and are therefore not covered?
Thank You
Arch Janssen

I am planning a trip from Australia to Nepal before Christmas. After Christmas I will be travelling to fiji (which is only a few days after Christmas). I am concerned that I may get sick in Nepal from food poisoning etc which has happened to a friend in the past and will have to change my flights to Fiji for a later date. If i get sick in Nepal and return to Australia but have to postpone my Fiji trip will it be covered by insurance (cost of changing or cancelling flights)?

Just want to check if we are covered for ash cloud in Bali Denpasar?

I cannot see anywhere on the International Comprehensive Travel Insurance site, that there is any cover for medical evacuation. Only that overseas hospital, medical, surgical, nursing, ambulance and emergency dental expenses are covered. I have checked the PDS as well. Can you please tell me if medical evacuation is covered?

If I take out travel insurance and my father falls ill at home in New Zealand can I still make a claim here in Australia if I have to cancel my trip?
[as in, am I still covered if immediate family live outside Australia resulting in me having to cancel my trip & make a claim]?

What is the difference between the $6 per day policy and the Comprehensive International Single Trip. The price inshore for the $6pd was $172, for the online policy it is $196 with $100 excess and $224 with no excess for the same journey. Can you explain the difference please?

Having recently been stranded in Bali we made a claim with you. You paid the extra accommodation but not the extra days of meals we had to purchase. Please explain why you cover accommodation but not extra stuff like food? Very disheartening to be knocked back which will make me reconsider using you next time. Regards Geoff

I'm trying to make an amendment to my travel insurance but have issues getting through your number, I stay on hold all the time with nobody on the other end answering.

I'd like to add cover for one valuable item of $2,000 that is going to be checked in luggage. Will this be covered?

I have completed a Domestic Travel Form to get an idea of how much travel insurance would be for a 3 Day cruise Melbourne to Melbourne, January for 2 adults. I entered 4 days taking in date of leaving & date of arriving back i.e. 8th Jan to 11th Jan - got the quote back as $74 - is there a minimum charge or how is this amount made up, as on a previous page, you still quote $6 per day = $48? Thanks, Marjorie