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Bedshed QLD, Aspley
Ryan was wonderfully helpful in buying a mattress. So very happy at how easy it was to buy a mattress for my mum
Extremely satisfied with service and range of products offered. The knowledge shown by Tony was amazing he showed us all options not just the most expensive. The way the store is displayed is immaculate. All the staff were very friendly. They are able to cover all the needs of sleep from Mattress’s to coverings and also pillows we left with the full package can’t wait to sleep on our new Matress and pillows.
Thank you Kylie! Ryan will be happy to hear your lovely feedback
New mattress extremely uncomfortable, didn't sleep from very first night, tried it for 2 more nights, still sleeping terribly and waking up with back pain each morning (I don't have a back problem). Tried to return it, but they would only do so if we spent another $379, nearly the price of the original mattress. Was also told to jump all over the mattress to reduce firmness. Just don't go there.
We are sorry to hear about this experience Raisa. If you would like to discuss this further, please contact the Central Office on (08) 9445 1055.
- 6 reviews
- 8 likes
Bought mattress so much help, great advice and the price was great. Very knowledgeable and friendly staff . Highly Recommended any day
Thank you for your lovely review and we hope you enjoy your new mattress!
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I would personally like to thank Ryan for going above and beyond this afternoon! He knows his stuff.. Ryan found the equivalent mattress that my Mum has in an older model within an hour of him returning my call, he had it all sorted.. You made my day, it was great to have a laugh ‘No one’s better in the bedroom’ lol pun intended.. .. ⭐️⭐️⭐️⭐️⭐️ Rock on champ
Thank you Candice. Ryan will be pleased to hear your feedback.
- 3 reviews
Fabulous service at the Bedshed Aspley store lots of time & patience spent with a big decision on new style of mattress & am now awaiting our new adjustable Tempur mattress with great anticipation. What a mattress you just feel like you are floating & for someone with back & shoulder problems don't think you can go past these mattresses. Thanks again
We bought mattresses for the whole family and the staff were super helpful, organising delivery immediately and the mattresses are exactly what we needed! We highly recommend this store if you are looking for excellent service and products.
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- 2 reviews
- 1 like
Excellent service, fast delivery and the comfiest mattress I have slept on in years! We weren't rushed into a decision as you might experience in other places, and Tony and Stacey were very patient and knowledgeable about their products. We are super happy!
- 2 reviews
UPDATE: The Manager, Tony, contacted us promptly to organise getting a whole new bed fast tracked in less than a week. He was professional and exceedingly apologetic, and has appropriately compensated us for our stress and inconvenience. We are as happy as we could be with his solution, given the situation at hand.
ORIGINAL:
Purchased a customised bed in early July. When delivered, the bedbase was wrong. Bedshed admitted fault and ordered another base.
After several weeks spent chasing it up (they offered 2 pillows in compensation) a new b...
Read morease was finally delivered. Now the bedhead is wrong. We have been unable to use our ensuite properly as it’s been stuffed with our belongings that were previously under our old bed, and we’re meant to be stored in the new gas-lift base that was incorrectly delivered as a standard base (no storage). Our sleep has also been disturbed (one night shift worker and another with narcolepsy) due to making/receiving calls.Find out how Bedshed QLD, Aspley compares to other Furniture Shops
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Fabulous service from Tony and Stacey, they took the headache out of looking for the perfect mattress. Great advice and assistance with my selection I had not bought a mattress for years so tried a few different styles and brands to find the one. I had it delivered within days and the old one taken away could not have asked for more it is a dream to sleep on so comfortable. Highly recommend the team at Bedshed Aspley.
Great service! For our first mattress buy, myself and my partner went in without any idea and were shown a wide range of options, asked what we were looking for and found the perfect mattress and given realistic information on price range and value. Very happy !
The service provided at Aspley store in Brisbane was GREAT! We went back to the store 3 times and Shane was ALWAYS providing his best quality of customer service. We had an specialist talking to us about mattresses and back injuries and also the manager did his best to organise a delivery in a couple of days even they were booked already! Well done team! Thanks Shane! All the best
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- 3 reviews
We first delt with Ryan who was very helpful and professional. Then passed onto tony who was amazing listened to what we were looking for and explained about the bed we wanted and why the bed was good.
Great people to deal with and would happily recommend them to everyone.
We left there happy with our choice and the service.
Thank you
The reviewer stated that an incentive was offered for this review
- 4 reviews
Shay from Aspley and his supervisor Tony were brilliant. The customer services was amazing and I will refer people here. Great product knowledge, I received everything I needed, incuding installation
- 2 reviews
Great service, Tony was so helpful nothing was a problem he directed me on different mattress for my health issues and we purchased a Tempur mattress/base Love it. Great team
Questions & Answers
Can you please explain? I have measured and there is at least a 3-5 cm difference
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Details
Category | Furniture Shops |
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Type of Furniture Offered | Bedroom and Mattresses |
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Thank you for your review and we hope your mum enjoys her new mattress!