The bed quality is good for what I paid, the mattress is very very firm, I hoping it will soften in time, I’m sure it will, it feels like it’s decent quality!
Instore customer service was excellent, though my delivery wasn’t quiet at the time scheduled

Needed low cost temporary solution. Shop assistant was very helpful. She rang up the warehouse to find a good mattress in slightly soiled condition with great discount. Delivery people were great.

Great customer service at the Greenacre store. A shout out to Herk, the sales assistant for his courtesy, explanations, diligence and making sure we left the store satisfied with our decision. Mattress delivered as promised by pleasant & helpful delivery chaps.

great service. excellent knowledge of products. great delivery service. large range of products. high quality products. delivered products were spot on.the whole process was very efficient and streamlined with excellent communication.

Amazing! We bought a king mattress from the showroom and they really went above and beyond to get us not only the perfect mattress but a warranty that sounded too good to be true, and it was true. They replaced a mattress for us and let us sleep on it until a new one arrived a whole two weeks! Great service. Great sales and delivery team. Very reliable timing when delivering. Friendly and great products. Highly recommended. Moe and Rocio - Sydney

I was very pleased to find that Bedworks sell Australian made beds, made with sustainable timbers at a price we could afford. We've just received our two matching Queen size bases. They were customised to our specifications by a slight modification of one of the many styles that Bedworks offer. They are very, very nice, and exactly what we were looking for! Store staff were patient and helpful and the delivery guys were careful with the beds and arrived when they said they would. We are very happy!

My flatmate advised me to go Bedworks shop (52 Parramatta Rd, Stanmore NSW 2048) as I need to buy a mattress. And I found what I wanted. The staff are so friendly and knowledgeable. They also helped me found a bed that I wanted. I also bought a sofa in that shop. I am very happy and satisfied with what I bought and feel so lucky. I have assembled my bed. I found quite easy than I thought.

Thanks very much!

Amazing quality and looks great. Staff were very knowledgeable about their products. Paid for assembly and driver and assistant were very thorough and prompt with delivery time. Definitely recommend!! Thanks Bedworks

Visited the store in Stanmore for chest of drawers. They didn't have many in stock but suggested I visited the store at Greenacre after showing me their catalog. I visited Greenacre the next day where I was able to choose from a large variety. The staff were friendly and professional and I arranged purchase and delivery easily. The furniture was delivered on time as promised. Very impressed!

MOST Helpful staff guided us around every sofa bed we wanted to see, operate and sample.
We were not rushed or pushed into a decision.
The delivery was on time and efficient.
Highly recommend this store.

very pleased with instore service and delivery which was on time and very courteous for my very elderly parents
however not being able to pay by credit card over the phone was very surprising and disappointing
i had to return to the store to physically use my card which meant an extra hour traveling time since i do not live with my parents

Navigation was easy as I knew exactly what I was looking for. Range was very good, and the quality of what was purchased was of a very high quality happy.

Terrible experience, they won’t ship the bed until you confirm the amount that was charged on my account, the website says next day delivery, we have now lost time and arranged to be home on a weekday for a delivery that won’t occur. They are having issues with their system so are relying on the customer to confirm the amount- what a backwards world this is!

I have ordered 3 times and it was easy to navigate the website and the mattress and ensemble were good quality and price was exactly what we budgeted. I find them very professional.

Great products and easy delivery system. We had bought an ensemble queen bed and We had to assemble the furniture ourselves and it was pretty straightforward and easy. Thank you!

Under bed draw not made to specs, was on wheels instead of runners, no instructions for assembly no assembly bolts provided, delivery driver had to find some a bit disappointed with service

The make solid, good quality wooden beds. It takes a very little time from order to the final delivery & installation. We have ordered 2 king size beds from them - one after another. Happy with both of them.

I liked the sofa bed couch but it was broken in the second year, - Bedworks provided a nice customer service and replaced it, although the replacement took a little while. Recommended...

We ordered the bed head on 4 January 2022. Was told it will be ready in 10 days. We told we want it delivered mid March as the house was under construction at the time of order. When we got the house keys, I rang end of February to let them know to deliver, was told the manufacturer is not making that bed anymore. I live in Penrith & had to go in the shop in Bankstown to get the refund. Right from start on 4 January 2022 the sales person wasn’t helpful at all.