Mornington bmw did a great job selling me a new 7 series... I live on the Gold Coast where the local dealerships suck.

Wow! So professional, polite, big welcoming smile, on time drop off and pick up, clean new 5 series, great service from concierge!

Arrogant, rude and couldn't give a stuff about their customers. Can't be bothered to return phone calls. Left my car on the street until at least 10.30am on a service day, I got a parking ticket which they then removed and didn't bother to tell me.
Also, didn't find the fault after 2 days.
Previously when the car went in for a new headlight they ordered the wrong one and didn't bother to let me know when the new one had arrived.
Just a disgrace. Worst service department in Perth.

Just had a warranty job done at Mornington bmw very impressed with the service.jake in service most plesent and helpful.the car came back with a first class result.thank you so much .highly recommend this dealership.first class thanks so much. .keith hinton. 420i coupe

I have bought cars previously but the level of service in this occasion was brilliant. Salesman Ahmad Chaouk could not do enough for us he was helpful most pleasant and absolute pleasure dealing with him and other members of the BMW team.
Susan & Leslie

what a fantastic onboard computer system BMW have got, NOT! rear brake had worn down to metal on metal, towed the car to Canterbury BMW to be told it was fair wear and tear. OH really i said what about the onboard computer to which they replied it is just a guide and not to be trusted.. thanks Canterbury BMW glad you stand behind your products, still the dealership has changed owners they have gone down hill. wouldn't trust them at all. i would question their company motto, "driving good relationships" pffft.

A big thanks to Garry Watson and his Team.From Test Drive to Handover excellent Interaction.Wont Be my Last.Excelent Selection for Everyone.

I was told I had finance approved on Sunday. On Monday I was told my daughter had to be on the loan. Then I was told that I needed to fill out more paperwork and that if I didn't they would take the car back. I told them to take the car back. I tried to contact them for a week about getting my car back. I was totally ignored. A week later they said I had the loan approved!! This was done with nothing extra from me. I was ignored and lied to.
I would not recommend anyone in the team at Alexandria.

Nothing short of a disgusting service!!!! Be warned these grubs and parasites use toxic acid to clean your car rims!!!! Complimentary wash they call it!!! With low grade detailers with no experience in vehicle care and maintenance!!!! A current affair here I come!!! Hope to see you there for the main event!!!!!

BMW Doncaster staffs, Mia Le and Bob Hu, are excellent customers service oriented. I strongly recommend to visit BMW Doncaster and personally experience what we experienced with Mia and Bob.

No response to requests, they couldn't quote on anything straightaway, no call backs, BMW should be cheapest car with this sort of service in market, who would buy it?

Please don't take your car near these guys. They seriously would try to not do the paint job properly so they become problematic down the track ... I believe it's the way they make money.

I cancelled my car sale contract with the BMW Melbourne south bank dealership upon finding that my sale contract does not align with the conditions provided in the sale ad. I was advised to get my token amount refund back in my credit cars. I have got no update on my refund status from dealership after I sent couple of emails to manager after 1 week of sale contract cancellation . I called the dealership reception was being told that one week time is too early to expect your refund back to you account . The second time I was being told that sale consultant would contact me to provide an update which did not happen either.

AVOID THE DEALERSHIP!!!!!!!!!!!!!!!!!!!