Since December 19th 2018, until April 1st, 2020 Boutique Homes was offering a $100 Freedom Gift Card to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward. Previous incentives include a $100 Myer Gift Card (July 2018 until December 2018), $200 Myer Gift Card (August 2017 until July 2018).
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Reviewer Photos & Videos
Andrew L.Central Highlands and Goldfields, VIC
- Verified customer
It feels like you're part of a a special group
We have just finished the design phase of our home, we have not yet started building.
Our sales representative, [name removed] and representatives, [name removed] were best in class. It goes without saying that our experience between Boutique Homes and Metricon were incomparable. I would recommend Boutique to any one.
1 comment
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MarfsGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Exceptional customer service, would highly recommend
My husband and I are currently at the pre construction stage & have been very pleased with our sales consultant. He has been kind, polite and easy to talk to. He has made this whole process easy and whenever we had questions they were answered promptly. The sale consultant went out of his way to ensure that our needs and wants met within our budget. We are so very happy with our experiences with boutique thus far and will highly recommend to family and friends in the future.
1 comment
Boutique H.Boutique Homes
Hi Marfs,
We appreciate your time to leave a progress review and your kind words towards your sales consultant. It's fantastic to read that you're enjoying your experience so far.... Read more
All our best as you prepare for the next stage of your build. Kind regards, Boutique Homes.
Similar opinion? Write a review on ieatwords.com.au!
Nicole and SamSouthwest, VIC
- Verified customer
We couldn’t be happier with our boutique home!
We had a really positive experience beginning with our new homes consultant in mt duneed (BD) who was extremely thorough explaining the in’s and outs of building with boutique, choosing items for our PWC and ensuring we made the most out of our block & getting great value for our money. Next up our pre start consultant (RS) had great communication skills and always ensured we knew exactly what was happening with contract signing and colour selection. She was very quick to respond to all emails and went out of her way to make sure we were happy ...Read more
with each stage and was prompt with updating us with developments and changes. We were never left feeling confused or left out which we really appreciated. The workmanship and build quality was outstanding, we actually have nothing negative to say which both surprised us and our private inspector we hired for each stage of the build, finding minor items to be fixed and a handful of major ones that were dealt with by our SS promptly. Our Site Supervisor (DF) was the stand out for us and we think a big reason why our build was quick, smoothe and in our eyes to a quality we were impressed with. He was always happy to answer any questions we had and was flexible with communication and meet ups with our schedules being both shift workers. In the end we couldn’t thank him enough for listening to what was important to us with our build, keeping us in the loop and being responsive to our private inspectors reports at each stage. Our client liaison (NG) we felt we didn’t even need because we were so happy communicating with our SS, but she also had great communication and updated us thoroughly throughout the process. All in all we are extremely happy to have received our keys last week and were reassured we can contact our SS over the next few weeeks if anything comes up or use the warranty period with boutique which makes us feel reassured that boutique truly cares about us being happy with the build even after we have paid the final invoice. We are so excited to be settling into our Boutique home that we just love!1 comment
Boutique H.Boutique Homes
Hi Nicole & Sam,
Thank you for taking the time to write such a lovely summary of your experience. It's fantastic to hear how well-supported you were by each member of the Boutique team throughout the process.... Read more
We love how excited you are to be settling into your beautiful new home and wish you many happy memories! Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
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MariaGreater Melbourne (Outer), VIC
- Verified customer
Thankful for an awesome Site Supervisor
As we near the end of our build & only a couple weeks to go I can honestly say that we have been absolutely BLESSED with the best Site SV ever! Fads is absolutely next level!!!!! His attention to detail, constant communication, response times to answering queries whether by phone, text, email (and there have been many!!!) is awesome... even to the point that my "sorry if this is a dumb question but...." have been asked of an evening or on a weekend or an email sent to him at 4.30am (because that's when I have woken up & thought of it!!!!) he st...Read more
ill replies!!! Can honestly say our dream home is looking AMAZING!!!! Whilst the lead up to construction wasn't so great and I did say "i will never build again" maybe just maybe I might.... as long as Fads will put up with me and be guaranteed to be my site SV! Interestingly when people ask "who are you building with" automatically I refer to Fads as "my builder" as it's Fads who has made it such a positive, exciting experience and literally held our hand all the way through...HE has ensured ALL our doubts have been addressed and even made it such an exciting experience to the point that our 8 year old son wants to "be a builder like Fads" when he grows up...so close to the finish line and our "dream" will soon be our "home" and we cannot and will not ever be able to thank Fads for EVERYTHING he has done for us! He truly should be commended for the AMAZING work he does, the effort he puts in, the time he spends after hours to ensure his clients are kept in the loop and just for the outstanding customer service he provides - honestly nothing short of AMAZING. I would, without a doubt recommend Fads to build anyone's home especially for anyone as fussy, pedantic, pain in the butt homeowner like me!!!! Not sure of the final costs yet.....(too scared to think of that right now hahaha)2 comments
Boutique H.Boutique Homes
Hi Maria,
Congratulations on finding 'The One' and thank you for taking the time to leave such a detailed and wonderful review, in particular your high praise about Fads. We loved reading it and are ... Read more
thrilled to hear that his care and attentiveness has helped you find your dream home.Thanks so much :)
Similar opinion? Write a review on ieatwords.com.au!
Yung L.Greater Melbourne (Outer), VIC
- Verified customer
Smooth process and Easy to dealt with. Great Quality. Staff are Friendly and always willing to help
Salesperson is great
Site supervisor - Always prompt and provide timely update for me.
Fady is the best SS I’ve ever dealt with among my 4 building experience.
Admin - friendly and always try to help and provide timely update.
Build quality is great
Done final inspection through Darbecca and no Major issue found. Everything fixed with no problem and no re-inspection required.
Cost is as estimated and no further surprise at the end.
1 comment
Boutique H.Boutique Homes
Hi Yung,
We are delighted to hear how positive you found the entire experience and are thrilled to read about your wonderful interactions with the Boutique team.... Read more
We wish you all the best and many happy memories in your new home. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
MichaelGreater Melbourne (Metropolitan), VIC
- Verified customer
Excellent 200723
We're almost in pre construction so far it is been very good our consultant Morgan willoughby has been fantastic she has helped us and every possible way. She has also helped this out with the land. Couldn't be happy with her. Would definitely recommend boutique homes And Morgan willoughby. Without a doubt.
1 comment
Boutique H.Boutique Homes
Hi Michael,
Thank you for taking the time to write about your experience. We are so pleased to hear how accomodating and helpful Morgan has been throughout the early stages of your build. We'll have to pass on your kind words to her. ... Read more
All our best as you prepare for the next step of your build journey and please don't hesitate to reach out if you have any questions. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
RebeccaGreater Melbourne (Metropolitan), VIC
- Verified customer
Exceptional Customer Service
We have recently signed up and so far the service has been wonderful. Stuart has been a breeze to work with & he is extremply helpful and happy to go above & beyond to meet out needs to ensure we are happy. His level of communication is above stanard and very promt.
1 comment
Boutique H.Boutique Homes
Hi Rebecca,
Thank you for your review and your kind words about Stuart. We certainly aim for transparent communication and professional service and by the sounds of it, Stuart has delivered just that.... Read more
All the very best as you continue on your build journey and always feel free to contact us if you have any questions. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Excellent service, very responsive and easy to deal with
Working with Stuart Doak was great and nothing was ever to difficult for him to handle. Stuart was very responsive able to answer all the questions we had in a timely manner. It was really good experience, he is very approachable and knows his stuff. We have no hesitation in recommending Stuart, thank-you for efforts so far.
Ref: 53407
1 comment
Boutique H.Boutique Homes
Hi Nova,
Thank you for taking the time to write a review. We are so pleased to read your glowing remarks about Stuart, in particular his responsiveness and product knowledge. ... Read more
We look forward to continuing this level of service with you and meeting your expectations throughout the rest of your journey. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
Jan PGreater Melbourne (Metropolitan), VIC
- Verified customer
Beyond excited of our next chapter
Few months ago we finally signed up with Boutique homes to build our dream home. We've had some bad experience of customer service with other builders but thanks to our family and friends who recommended Boutique because we found 'The One' that we love. Our first phone meeting with Dale C. was fantastic until we have met in person at Boutique HQ. He was very responsive, supportive and knowledgeable with building and as a first home buyer, we felt more secured comfortable of building through Boutique. Overall experience from the start has been ...Read more
smooth sailing and clear with the process. Our colours appointment last month hosted by Bec was fantastic! It went for a whole day and theres a lot to take in, however due to her great work ethic and attitude - the whole process was fun and exciting! With her insightful feedback, we collaborated well and made smart decisions to accomodate our budget. Overall, we'd definitely recommend Boutique to our family and friends for building. We're now on waiting game for our land to title and building but we're beyond excited of the next chapter. Hopefully nothing to dramatic once we start building, or if it does, I have high hopes for Boutique to handle any issues well that we may face in the future. Thank you! J986891 comment
Boutique H.Boutique Homes
Hi Jan,
Congratulations on finding 'The One.' Thank you for taking the time to leave such a detailed and lovely review. ... Read more
We are so thrilled to hear that the knowledge, professionalism and good-naturedness of both Dale and Bec were able to help make the experience so far, as a first home buyer, enjoyable and stress-free. We look forward to guiding you through the rest of your journey and hearing all about your build updates. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
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La LeungGreater Melbourne (Outer), VIC
- Verified customer
Expect the unexpected Job #95690
Highly recommend Boutique Homes. We have had such a great experience with our build. Boutique staff have been 100% present and supportive the whole process, from making the choice with Alex by our side showing us why Boutique should be our builder, all the way through to Amany who was there at our most happiest moment of signing off and receiving our keys. Our home is something to be proud of, it's everything we have ever wanted. Boutique is a premium brand and while you pay what we believe is a very reasonable price, it feels as though we hav...Read more
e spent much more. The workmanship is well above average, all the finishes are top notch, Daniel our builder was on point and went above and beyond for us. All in all we would highly recommend Boutique and will be using them again when and if we build another home. #morethanahouseitsahome thanks Boutique for making our dreams come true.1 comment
Boutique H.Boutique Homes
Hi La Leung,
Thank you so much for taking the time to write such a lovely and detailed review - we loved reading it! It's terrific to hear how instrumental the care and attentiveness of each Boutique... Read more
team member was in helping you build the home of your dreams.Similar opinion? Write a review on ieatwords.com.au!
Nikki O.Greater Melbourne (Metropolitan), VIC
- Verified customer
Amazing Customer Service!
We have recently signed our PWC with Boutique Homes to build an Ascot 36 in Geelong. After our very first meeting with Brett and Cass at the Fyansford display home we were sold on building with Boutique Homes. This is our first time building and we found Brett's experience was invaluable for us at this stage and we appreciate all of his help so much. They took the time to meet with us on several occasions, suggested ideas, provided feedback and guided us through the process. Both Brett and Cass have been extremely supportive and diligent throughout the process and we know they are only just down the road should we need anything in the future. - J:95825
1 comment
Boutique H.Boutique Homes
Hi Nikki,
Thank you for taking the time to leave such a wonderful review. We are pleased to read how invaluable you found the support of both Brett and Cass to be - especially as first home builders ... Read more
where the process can seem quite confusing and overwhelming.Similar opinion? Write a review on ieatwords.com.au!
Drew D.Southwest, VIC
- Verified customer
Boutique are awesome!
The swift preparation of documents and plans were amazing! I bought my block of land to build on in december and there is a frame set to be up in 2 weeks time! :) :)
The sales team have been great! Ben Duggan and Chantelle Love have been awesome walking us through everything we needed.
1 comment
Boutique H.Boutique Homes
Hi Drew,
We really appreciate your enthusiastic review and positive feedback about Ben and Chantelle. It's fantastic to read how seamless your experience has been.... Read more
All the very best as you prepare for construction and always feel free to contact us if you have any questions. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
Brooke SeminiGreater Melbourne (Outer), VIC
- Verified customer
Amazing Customer Service
We have just signed with Boutique Homes and couldn't be happier with the process so far. The service we have received every step of the way has made this exiting time in our lives super easy. From the sales consultants to the colour consultants, everyone has been a really big help and exceeded our expectations. The cost was kept low while still being able to get everything in the house that is important for us. We cant wait for the build to start and see our vision come to life.
1 comment
Boutique H.Boutique Homes
Hi Brooke,
We're thrilled to hear how happy you are with the experience so far. Building a home is such an exciting time and it's fantastic to read how the Boutique team has exceeded your expectations.... Read more
We look forward to guiding you through the rest of your build and hearing all your updates. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
Sarah_AndrewGreater Melbourne (Metropolitan), VIC
- 2 reviews
- Verified customer
Preliminary Stages - Fantastic Service
My partner and I have been researching companies to complete a knockdown rebuild on our property. Spoke with quite a few builders who werent flexible and kept presenting plans that wouldnt suit our block and didnt meet our inherent requirements. Boutique representative Kim however from the initial meeting took interest in what we wanted and actually spent the time to add in the things we wanted to make the perfect home for us. Kim has been polite and engaged throughout the whole preliminary process and because of this we are looking forward to the next stage.
1 comment
Boutique H.Boutique Homes
Hi Sarah,
Thank you for taking the time to write a review. We are delighted to hear how happy you are with your experience so far. ... Read more
It's also wonderful to read how Kim's understanding and openness helped you find the perfect home for your needs and lifestyle. All the best with the rest of your build and please don't hesitate to get in touch if you have any questions. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
KrishnaGreater Melbourne (Metropolitan), VIC
- Verified customer
DUAL OCCUPANCY
Have been searching builders for last 10yrs to do dual occupancy side by side townhouses in Maribyrnong .
Saw them all Metricon, Simmons, Carter grange, Porter Davis and even several small custom builders.But none seemed to deliver.
Finally I decided to build one double storey house and that’s when I went to Boutique and met sales consultant Kim Tran. The nicest, calmest, genuine and knowledgeable consultant I ever met. After dealing with him for months he steered me back towards building dual occupancy townhouses on my block which boutique ...Read more
1 comment
Boutique H.Boutique Homes
Hi Krishna,
Thank you for taking the time to write such a lovely and detailed account of your experience so far. We loved reading your review! ... Read more
We appreciate your feedback about Steven and Kim, in particular their professionalism, attention to detail and knowledge in helping you choose the best option for your needs. We wish you all the best as you start on the next exciting stage of your dual occupancy journey. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
Find out how Boutique Homes compares to other Home Builders
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Zoe WestonWestern District, VIC
- Verified customer
Customer Service J :53339
We have just signed with Boutique Homes with Brett Morrissy in Fyansford/Geelong
Peter & I We’re very impressed with the service that was provided to both of us !
Couldn’t fault any of the process at all.
Brett with the help of Cass helped us get the setback allowed us to get our Dream Home !
Thank you
2 comments
J:53339
Boutique H.Boutique Homes
Hi Zoe,
Thank you for taking the time to leave such a kind review. It's wonderful to read that both Brett and Zoe made the process of finding 'The One' so enjoyable and stress-free for you. ... Read more
We are looking forward to you meeting more of the Boutique team and guiding you through this exciting experience. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Clear and Transparent process
We are building an investment property and found the Boutique Elements range to be excellent value for money. Our needs as an investor were primarily cost and quality related, Boutique met both of these with ease. The clear and transparent process we worked through with our consultant was perfect for our needs.
1 comment
Boutique H.Boutique Homes
Hi Jilla,
Thank you for taking the time to write about your experience. We are pleased to hear how happy you are with your choice as well as the transparency of the entire build process.... Read more
If you have any other questions, please feel free to contact us. We're always here to help. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
Cabin_managerSouthwest, VIC
- Verified customer
Excellent sales experience - job # 93657
After over 12 months dealing with another builder and a final cost blow out, I went back to Boutique homes Fyansford display to see what sort of deal, I could get on building a home. Once I had the plan I really liked, I wanted to see if it would suit my needs and block, I have purchased. I met up with Brett and his assistant Cass and went over what I was hoping to achieve and got another insight on what Boutique Homes were offering. Brett took me through all the inclusions, upgrades and costings associated with building a new home. After decid...Read more
ing to sign with Boutique homes, I had many varied questions on moving forward with my big goal of building in 2020. Brett has been extremely great in getting me not only signed up with what I required in my new home, but having all my appointments executed in a quick time frame to avoid delays once the land titles. I also cannot praise his assistant Cass more highly, who in Brett's absence has helped me with some of the quick questions that have popped up. I highly recommend if your looking to build in the Geelong area or are considering Boutique Homes you call by and see Brett and Cass as I am sure they will welcome you and guide you through one of, if not the most important purchases you'll make. Once again thank you Brett and Cass for your help and look forward to letting you know of my progress.1 comment
Boutique H.Boutique Homes
Hi Cabin Manager,
We are delighted to read your review, in particular the high praise directed towards Brett and Cass. As you've mentioned, building a home is a significant decision and we're thrille... Read more
d to read that the professionalism and understanding of both of them have helped to create a memorable and enjoyable experience.Similar opinion? Write a review on ieatwords.com.au!
frank30193Greater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Excellent!!!
Highly recommend Boutique Homes. We have had such a smooth sailing build. The inclusions were great compared to other builders and that stood out for us. The office staff were very friendly and helped us through the colour stage. The site manager was very approachable and flexible and provided great customer service. Boutique was able to answer all our questions that came up during the whole process.
1 comment
Boutique H.Boutique Homes
Hi Frank,
We appreciate your kind review and complimentary comments about the Boutique team. Thank you for taking the time to share them.... Read more
It's great to read that you've found such value in our premium standard inclusions and received detailed information and guidance throughout your build. All the best as you settle into your beautiful new home. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
Greenwood_nestGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
What a builder..Amazing
We are building our first home in woodlea estate. The journey has started in mid 2018 when we were looking for a land. We have reached out to Boutique homes display home at woodlea estate and met David (Sales person) there and asked for his help, though we haven’t signed any agreement. We have just asked which lot is good and bad lots as per the engineering drawing. He is so accomodating with our requirements and helped us in deciding the perfect floor plan for our house.
We just had a few hiccups during pre construction phase and because of that our build process got delayed. Otherwise we are happy with overall progress and will definitely build with boutique again in future.
You can follow our build journey on instagram (greenwood_nest)
1 comment
Boutique H.Boutique Homes
Hi Greenwood Nest,
We appreciate you taking the time to leave a review of your building experience. It's pleasing to read how accommodating David has been in helping you find the ideal floorplan for your home. ... Read more
We look forward to continuing to follow along with your journey on Instagram. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Risasked
Hi there,
Do you mind sharing the type and colour of flooring is used the display Riviera 32 at Kaduna Park?
Thanks
Kate F.asked
Hi,
How flexible are boutique with extending floor plans (pushing the living room out into the alfresco space in the Barcelona 27, and then placing the alfresco behind this) or with adding extra windows into a living/ dining space?
Thankyou
1 answer
Boutique H.Boutique Homes
Hi Kate,
We do offer several flexible design options with our Barcelona floorplan and our team is always open to try and help accommodate a particular design vision. For a clearer understanding of what we can achieve, the best option would be to speak with one of our New Homes Sales Consultants. They'll be able to provide a more personalised answer for you. You can reach them on (03) 9674 4500 or email [email protected].
Kind regards,
Boutique Homes.
Midiasked
Could you please advise what is brick and render colour you have used for display with Manor facade at Upper Point Cook ?
1 answer
Boutique H.Boutique Homes
Hi Midi,
The colour of the Austral bricks is Newport and the render is Dulux Champignon. We'd recommend speaking with your Colour Consultant to see a physical sample just to confidently confirm that the colours match your design vision.
Kind regards,
Boutique Homes.
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Boutique H.Boutique Homes
Hi Andrew,
Thank you for taking the time to leave a review. We're thrilled to hear about your positive experience so far.... Read more
All our best as you prepare for construction and we are always here for you should you have any questions. Kind regards, Boutique Homes.