Bow Wow’s Pet Portal is so streamlined and customer friendly, it takes all the work out of claiming. We have had a lot of bills recently and I have been gobsmacked at how fast and efficiently our claims have been successfully processed.

Haven’t really needed insurance until this year where all the premiums I have paid have been well worth it when I needed to claim for cancer treatment for my baby

I have been with BWM for 2 years with no claims up until recently. I was not sure what to expect (based on feedback on this site) but am happy to report that my claim was processed, approved and paid in a very reasonable timeframe (given the current circumstances).

Always have a good experience with Bow Wow. Would not be without Pet Insurance. It allows me to never have to choose to try and save my beloved pet if it comes down to that.

Our Golden Retriever had emergency surgery and it ended up being quite expensive. The ease of claiming and the quick response meant we had one less thing to worry about. Got a fair return and would happily recommend Bow Wow Meow to others.

My cat got very sick which cost me around $10k. The claim Covered most of my out of pocket expenses. The claims process was easy. The consultants kept me updated with the progress of my claim application and provided regular updates. I would highly recommend.

Maximus is a young mini schnauzer had has had a hard time over the summer months. Two emergency visits and a few vet bills were uncles consistently and quickly by Bow Wow and we have been absolutely delighted with the cover we chose.

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The policy is good value, I hope my premiums don't increase substantially due to the claim. Submitting the claim was effortless and the outcome was very pleasing and in a timely manner.

Very easy my Vet submitted for me and contact was made via email few days later then payment few days after very good service and easy to deal with, will have no problem recommending

Vet lodged my forms for me, within a few weeks I was paid out. No questions were asked as it was my first claim I was worried what I would receive back. Very happy with their process.

We have had our insurance with Bow wow meow for 2 years. Our doggy has very unlucky but on the other hand extremely lucky to have been insured. Bow wow meow were fantastic in communication and timely in assessing the claim. The online portal was super easy to use. Highly recommended to anyone.

Our Shetland Sheepdog Honey has been insured with BWM since late 2010, then at age eight (8) months. We have had very good relations with and service from BWM since then, and Honey has had rather more than his fair share of issues. But I do object to the pettifogging red-tape sometimes encountered with his business. Most recently I had a simple query addressed to them by e-mail, but back came a response that for "privacy reasons" what is the date of birth? Mine (his owner) or his, I queried? Turns out they require MY date of birth - Dog knows why or what this has to do with things. Tiny things like this can sour a relationship, and I still await a response to my enquiry. It's disappointing.

B M Watson
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Lodged my first claim for my German Shepherd. During a stressful time bow wow insurance were so fast and efficient and made the bill the least stressful part - we were reimbursed for 70% of the bill within 4 days. The peace of mind plan is definitely worth the price. I will definitely be recommending this pet insurance and taking out policies for my future pets with them.

Having reluctantly made the grudge purchase of cat insurance for my 6-month-old kitten in early December 2022, little did I know that it was the best choice that I could have financially made during the typically costly Christmas period.
Three months later my kitten accidentally fell 1.5 stories down from my balcony to the concrete floor below fracturing both arms and also dislocating one.
Following $10,033 of surgery and hospital treatment later, Bow Wow Meow effortlessly within 3 weeks promptly refunded 80% of my claim.
Never will I stray from taking out pet insurance or from Bow Wow Meow ever again!

Have had my dog insured for 1 year, he is about to turn 2.
I have made no claims and his yearly insurance has gone up from $449 to over $600!!
What a joke! will I be paying over $800 next year.
Cancelling asap!

I have been with Bow Wow Meow pet insurance for my Cavalier "Ruby" for 6 years now and I have never had a problem anytime I have made a claim. Simple process, around 80% each time and no hassles at all. Worth it for peace of mind.

Having 4 dogs insured with bow wow meow and never really having to claim on them over the past 4/5 years, that all changed this year when one of our dogs went through a nightmare year with claim after claim of unrelated condition. Bow wow meow have paid out over $4,500 to us this year. I cant express how relieved we are to have the insurance in place, we have a few more claims to make before (fingers crossed) we can get a break from the vets and I also have everything crossed bow wow meow will pay them out as quickly as they have done the rest.

The so-called team of veterinarians of this company called the operation to remove the testes due to the threat of cancer in my dog as usual castration and, relying on my policy, agreed to return $ 50 only. Castration $ 350, the operation that my dog needs $ 1300, payments in case of cancer - $ 0 because it is not treated in animals. In this case, it remains to watch your pet slowly dying.