Breville Barista Express BES870 Questions & Answers (page 2 of 20)

Have been enjoying great coffee and frothing since May 2022 however for about two weeks now the water hasn't been stopping automatically for the desired cup size. Is this a programming issue or a malfunction?
Thanks

When dispensing the coffee there is nothing coming out of the coffee basket and water and coffee starts spitting out the sides with the build up of pressure. I changed the seal and cleaned the basket with the pin but still the same result . Spitting out of the sides of the dispenser and no coffee coming through at all. Any ideas ?

If one plans not to use the barista express BES870 for 4 or 6 days, does one have to drain the water tank and how does on start the whole process again? Fieke

Hi all,

Machine is 5 months old and recently it's been way over extracting and getting quite a wet puck. Water just keeps running no matter if 1 cup or 2 cup button is selected. Have reset the timers back to factory settings but hasn't seemed to make a difference.

Any ideas on what's at fault? Grind not course enough or too fine? Fault?

Hi, my grinder suddenly stopped working. I had just used it and then go to grind more coffee immediately after and I got no response. It's like the button isn't working. I have tried resetting the machine and cleaning the grinder thoroughly. Any ideas?

Moisture getting into the pressure gauge. Any help?

If the grinder is spoiled, can we still do coffee extraction?

I can't find the batch code on this machine

Hi, I'm having problems with my Breville BES870 steamer. It is not steaming at all and just squirts water out of the wand.
I had just finished doing a descale on the machine and was rinsing the wand when I realised there was no steam.
Have I done something wrong?

Coffee begins to extract almost immediately, when pressure gauge is still in pre-extraction zone. Pressure rarely builds to above the beginning of the extraction zone. Programmed extraction amounts not resetting.
I’m using fresh beans and machine is regularly cleaned and descaled (with vinegar as per instructions).

Hi, we've had our Breville for a week now, and for the first week we used it twice a day and were pulling wonderful shots. Yesterday the machine turned on as usual, we warmed it up and then ground our coffee. After the portafilter was locked in and the double shot button pressed, nothing came out. It made sounds like the pump was working and water should have been flowing, but nothing happened. We've tested it without coffee and can't get any water to come out. The steam wand and hot water work perfectly, all buttons work. The pressure gauge doesn't move, and no water comes from the group head.
Very frustrating and not sure how to troubleshoot. Have read and tried every suggestion this far. Any ideas?!
Thanks in advance!

Hi i have a Breville Barista Express BES870 3 months old, always flush it before and after every shot, have descaled and cleaned machine at all intervals. today when turning the steam wand on water comes out through the group head and not the wand and the same with the americano hot water selector.

The Last 2 weeks my BES870 has been making "purring" sounds. This morning after powering up all temps have been reached, normally ready for use, but the powerlight is just flashing unable to do anything. Can anybody please help me. I NEED MY COFFEE!! :)

The machine is no longer cutting out after an espresso has been poured. Any idea how to fix? Resetting does not work.

Can I empty or the water after I've finished using the machine for the day? Or should the filter be submerged all the time?
I just don't like the slime feeling when water is left to sit in containers....

Hi Breville representative
I see there are a few people with the same issue and NO response from the Breville team! Why not?
The water quantity keeps running more than the pre set and more than when it is manually programmed.
Come on guy's, is this a fault with this machine? and or is there something to fix please?
We don't pay this sort of money for the machine not to work properly.
Thank you in advance

Hi there I have had the coffee machine for a couple of weeks and I have tried to make the water hotter tried resetting to default I pushed the program button and the power button it is supposed to beep but it doesn’t can you help thank you

What is the life expectancy for the BES870? We had a full service after 3 years due to the pump not working. I do regular clean and scale every 2 months.

I've had my BES870 for around 16 months now and this weekend I've noticed the grinder making strange noises and taking much longer to grind coffee. I've emptied the beans and tried to lift the outer burr using the wire handle but it seems to be stuck. I don't want to force it but I also need to find out what's going on. I only use fresh coffee that I buy from the Central Markets every couple of weeks and I don't store it in the fridge or anything so I can't understand what's going on. Great coffee machine and makes far far better coffee than our old non-Breville. It would be such a pity for such a good machine to break down so early.

Why is my breville machine making runny espresso. It’s spewing too much water?