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RajGreater Melbourne (Metropolitan), VIC
- 2 reviews
Price of policy was good
Price of travel insurance policy was good. Didn’t use the policy as there were no issues in the trip. For people, who don’t claim on their policy, would like to see given a discount with their next budget direct policy
1 comment
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- Verified customer
Travel insurance for family
First time we have used Budget Direct. We did so because they offered very competitive rates and the cover we required
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- Verified customer
Good value insurance but not tested by claim
The Budget website was very easy to use and the insurance was cheaper than TID which is now getting a little expensive. Like all insurance it feels like a total waste of money because i am very unlikely to use it. There is no problem until you have to claim and that is when you find out if they try to wriggle out of paying. I cannot comment on Budget because i have never claimed.
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- Verified customer
Good at excuse and misconduct
rude staff always misconduct you in different part of insurance policy.Like Adrienne's review on 25 Aug said 'Insurance promised so much but only delivered rude and insulting staff.'100% agreed. I am wondering how come this disgusting company can be survived in the market.
1 comment
Budget D.Budget Direct
Hi Van, I'm sorry to hear you were not happy with the level of service you received. I'd like to escalate your concerns, could you please email your contact details to [email protected] so I can follow up on your feedback? Alysse
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Budget Direct A.Budget Direct
Hi Raj, thank you for providing your feedback. We are pleased to hear that the travel insurance was suitable for your travel needs and we will take on your feedback around discounts.