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Reviews

4.7

478 reviews
5
(415)
4
(32)
3
(6)
2
(7)
1
(18)
  • Build Stage
    • Post-Construction (148)
    • Pre-Construction (45)
    • Mid-Construction (12)
  • Customer Service
    4.6 (158)
  • Site Admin
    4.8 (113)
  • Timeliness
    4.7 (118)
  • Structural Integrity
    4.8 (90)
  • Plumbing & Waterproofing
    4.7 (91)
  • Electrical & Lighting
    4.6 (95)
  • Flooring
    4.6 (81)
  • Transparency
    4.6 (83)
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KAF

KAFSouth East Queensland, QLD

Quality and Reputation

published

We decided to build with Clarendon on the basis of their excellent reputation in the industry for quality and value. I would have to say that we are certainly not disappointed with our decision. Our build has run very smoothly and we have been exceptionally happy with everyone we have dealt with on our building journey. The whole Clarendon team are a joy to work with and are to be commended for their professionalism and commitment to delivering the best quality home. Big thanks to [name removed], our CSC, who has been amazing.



Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
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Brett H.

Brett H.South East Queensland, QLD

Great House

published

We are very happy with our new home

We have just finished building the Parkhill design. It is a beautiful home and we could not be happier.

The whole process from the sales through to administration and then to construction has been very smooth. The build time for a large double storey was great.



We are loving our new home. Thank you to the team at Clarendon.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
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Dily

DilySouth East Queensland, QLD

  • 2 reviews

24 Week for PC - Great Experience

published

[name removed] our site supervisor was a pleasure to deal with. His timeliness and knowledge of the building process was outstanding.
We couldnt have asked for a better person to manage our build.
He was helpful throughout the entire journey from site prep to PCI.
For our first time building we would highly recommend [name removed].

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
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Rowina

RowinaSouth East Queensland, QLD

We will highly recommend to everyone we know.

published

After looking at many Display homes, we decided on Clarendon Homes, due to the range on offer. We are really satisfied with the experience we had built with Clarendon for our first home build in Australia, they are super fast builders and completed our two story home in less than 5 months. From the start to the end, we were provided with excellent service. Especially, our site manager [[name removed]] was very attentive and professional during our entire build. He is getting the build done super fast and getting everything right. The finished product is beautiful and we were quite happy with the support and help.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
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The reviewer stated that an incentive was offered for this review

Process a lot easier than other builders we've contacted.

published

Our build was well managed, though we wish we had received more accurate information from the sales person in the beginning as it effected our options along the way.
Overall we were quite happy with the support and help that Clarendon provided especially our site manager who came out of his way to visit us when we had quires about the house and through its various stages.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2022
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Rupak Khadka

Rupak KhadkaSouth East Queensland, QLD

Amazing Builder, Very friendly Site Manager.

published

We are very happy to get our new home build by Clarendon Homes. Its so perfect. Dean was very friendly and He allowed us a lot of time to visit the site before completion. We are very happy that we choose a really nice builder for our new home. Thank you for everything. 5 stars.

Customer Service
Transparency
Site Admin
Timeliness
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
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Sumee

SumeeSouth East Queensland, QLD

  • 2 reviews

5 Star Site Manager made our dream home!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2022
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HAQ

HAQSouth East Queensland, QLD

Excellent Building experience

published

We had great building experience with Clarendon. It started from initial planning (including lots of structural variations: which Clarendon accommodated and priced reasonably). Later on, Staff at colour and electrical selection meeting were really cooperative. Our site manager and building consultant were very cooperative. They adjusted our few demands up till last month. Our site manager kept us involved, available, made sure that every concern raised by us was addressed and made our experience really pleasant. Now its six months since we have moved in our new home and we absolutely love it. Build quality is excellent and we cannot fault any thing. If i am building home again, i will definitely look towards Clarendon first.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2022
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Emma

EmmaSouth East Queensland, QLD

  • 2 reviews

Quality Finish

published
Customer Service
Transparency
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Timeliness
Structural Integrity
Plumbing & Waterproofing
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Build StagePost-Construction
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Emma

EmmaSouth East Queensland, QLD

  • 2 reviews

Quality home Happy customer

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
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Build StagePost-Construction
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Highly Recommend Clarendon Homes

published

I would thoroughly recommend Clarendon Homes and in particular Dean Butt my site manager to anyone who is thinking of building a home. His professionalism, friendliness and pride in his work was beyond reproach. I was so nervous about building as I had heard so many horror stories, but the team at Clarendon made the whole experience a most pleasurable one. Dean, and his team handed over my dream home to me ahead of schedule and in perfect condition. Dean was an absolute pleasure to deal with, nothing was to much trouble and I was always made to feel welcome and valued. I could not be happier with my home and the journey I have been on with Clarendon and would not hesitate to use Clarendon Homes again.

Customer Service
Site Admin
Timeliness
Build StagePost-Construction
Construction End DateNovember 2022
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Piccato

PiccatoSouth East Queensland, QLD

Almost 4 year in our Clarendon

published

We choose Clarendon because of their good name in quality 2 story homes. We built the crestmead 46 with some slight changes to suit our block.
Clarendon went over and above and with a slight mix up of incorrect basin installed (which Clarendon fixed), everything else we were happy with.
Almost 4 years in to our home now and still enjoying it.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StagePost-Construction
Construction End DateAugust 2016
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kim

kimSouth East Queensland, QLD

Great quality, really fast

published
Customer Service
Transparency
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateOctober 2022
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Trac

TracSouth East Queensland, QLD

Happy, 5 stars to Clarendon home Qld

published

We loved the quality of the Clarendon Homes displays at Aura and we fell in love with the designs. We went with the... which suited our block perfectly. We were able to change the plan to suit our family size which we weren't able to do with a lot of the other comparable builders.
Our supervisor [name removed] was excellent. Made the whole building experience a pleasure.
Built very quickly and to display home quality. Thanks heaps [name removed] and Clarendon Homes.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StagePost-Construction
Construction End DateNovember 2022
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Capri 28 New Build

published

Fantastic experience with our build, from all the consultants to the individual trades we where treated with respect and open communication.
Big thanks to our Builder. [name removed], who was extremely helpful and co-ordinated all the processes to work in such an efficient manner that we actually where able to take procession of the house keys months in advance of expected due date.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
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Dilpreet Sidhu

Dilpreet SidhuSouth East Queensland, QLD

Highly recommend Clarendon Homes

published

After getting the base price of my floor plan, I took all the packages offered by the builder and still final cost was almost same as the estimated cost.
Overall management of my house was really good, all the little issues which occurred after I moved in my house, are taken care of by the builder and resolved in a timely manner.

Build StagePost-Construction

BA 00056307

published

Great experience overall with our build. Our site manager [name removed] was amazing and so supportive throughout our journey which made it all so easy. We also had great communication and timely updates from him as well as our CSC [name removed]. We would like to highly recommend clarendon homes and especially [name removed] and [name removed] from their team for great work.

Site Admin
Build StagePost-Construction
Whert

WhertSouth East Queensland, QLD

Our dream home, built with minimal fuss.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateOctober 2022
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Vinay

Vinay

  • 2 reviews

Our dream brought to reality

published

Amazing experience overall, [name removed] from Newport office was amazing with the entire pre-construction process from Planning to contracts, everyone at the Clarendon office were great in their approach with the entire selection process and [name removed] is a great Site Manager, honest, reliable and accommodating with all requests made.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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00058710

published

We are pleased to say that we are satisfied with the professional advise from the staff at ClarendonHolmes,especially from [name removed] he was always available sincere and a very honest person.From the beginning up to the end no dramas.The final cost compared to the estimated cost was as expected reasonable.Kind Regards.Sikander and Sharifa Gutta.

Customer Service
Transparency
Site Admin
Build StageMid-Construction
Construction End DateDecember 2022
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Questions & Answers

Potential Customer

Potential Customerasked

QLD, Loganholme

Can we change our Sales Consultant? We like the design of Clarendon home but having very unpleasant time with the sales consultant. They provide incorrect information most times, and we have to challenge on everything to get the right answer. They also miss everytime half of the items that I ask in email. It's just a repeat of same thing over and over again, and by the time we reach some acceptable level, then their promotion / pricing changes coz the sales person took weeks to settle our queries. We are just not able to come to the end of it. The cycle time is just far toooo long to come to the contract stage, and could be a reason for us to look elsewhere, which would be a shame.

3 answers
Clarendon Homes
Customer Care T.Clarendon Homes

Hi Potential Customer. We are sorry to hear that you have been having issues with your sales consultant. Yes, you are most welcome to change sales consultants. We have private messaged you asking for your contact details. Thanks in advance.

Vinay
Vinay

Go to Ray Fellows in NEWPORT, he is amazing and knows his job well.

Rod
Rod

Ditch Clarendon while you can

Shay

Shayasked

QLD, Loganholme

Has anyone built the Granton 35 ?
Were you able to see any pictures prior to building ?
Thanks

1 answer
A Armitage
A Armitage

We didn’t build the Grafton35, we built the Paddington29. After paying deposits we we given black and white drawings in our tender/contract, could view the home layout and facade on the website, and we could visit the display home (not sure if Grafton has a display home). There’s a building with Clarendon fb page, someone may have photos of their own home on there.

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