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- QLD, Loganholme
- Verified customer
Our Colour Consultant was great!
Last week we attended our Colour Consultation with [name removed]. My wife and I found her to be extremely helpful. She was helpful, knowledgeable, and a great communicator. She kept us well informed about the process and through the process, and quickly “dialled in” to our preferred styles, easily anticipating our needs. Immediately after our session, [name removed] quickly and accurately documented our choices, giving us confidence that our preferences were captured into our plan. We found the whole process to be highly effective.
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Normie and EricSydney, NSW
- NSW, Baulkham Hills
- Verified customer
1st Home Builder, no problem
Clarendon runs a well oiled team. Our house was well built and ahead of schedule and we love it. Our Customer Service Consultant [name removed] was amazing and always available to help, guide and comfort our worries. Our Site Manager [name removed] was professional and helpful throughout the process. They both made our 1st home building an excellent experience by taking away our worries and are always just a phone call away. Until now even after the handover we can still contact them with no problem and are willing and able to help. [name remov...Read more
ed] and [name removed] are 5 stars in our books. We’ve always heard of bad things about building and constructing a new house however with Clarendon we had no problem. From the moment we sign to picking our colour scheme, to visiting the construction site. We have always been helped and guided. Thank you again for a well build house we now call home.Similar opinion? Write a review on ieatwords.com.au!
Katherine and RodSydney, NSW
- NSW, Baulkham Hills
- Verified customer
Outstanding Experience! Look No Further Than Clarendon Homes!
From the minute we signed with Clarendon and met with the Studio team to build our Boston | Hamptons home, we were nothing short of impressed! The team at Clarendon run an incredible business and they are all passionate about building high quality beautiful homes. It was an A+ amazing experience.
Whilst every build has its issues, our Site manager and Customer Service Consultant were swift in finding solutions and in some cases, made miracles happen (which actually impressed us even more, than when things went smoothly!)! Our build was due for ...Read more
final handover Christmas-week, but the team went above and beyond to give us the keys earlier, so as to ensure we were moved and settled, in time for a big family Christmas in our new house! All our family and friends were so impressed with the high quality finishes throughout our new home, and none of this would’ve been achieved without the teams variety of options, excellent customer service, ability to find solutions quickly and above all, outstanding project management. We can’t thank the team enough for managing our build - they are an asset to Clarendon and it would be a completely different experience if it wasn’t for them! We actually miss the weekly Friday check-ins with our site manager and constant proactive updates from our CSC :) . You guys showed persistence, honesty, team work and a passion for ensuring we had the best experience in building our home. It’s a big commitment of time and money to invest in a new home and without question, we would do it all again with Clarendon. Thank you again for making our dream home a reality for us!
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- NSW, Baulkham Hills
- Verified customer
Highly recommended service
I am particularly happy to have [name removed] and [name removed] as both contact point and site manager for construction of my knock down rebuild home by Clarendon. Their patience, professionalism and sincerity are much appreciated through the whole project! Without their great help and prompt response, I would never have my dream home finished on time!
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- NSW, Baulkham Hills
- Verified customer
Love our new Home
I was very impressed with Clarendon. The whole tender price was well explained and the indicative costs were explained and a good estimate was given incorporating funds for upgrades that we would likely do. The build was managed well and our building manager always returned our calls promptly and addressed any concerns we had. Any issues were rectified as soon as practical. The quality represents excellent value for money. The fixed price build that we signed up to was a great comfort knowing the costs would not blow out. Any unknown costs were estimated and factored into the fixed price. Actually costs for these estimates ended up being less and hence our house came in under the fixed price quote.
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- NSW, Baulkham Hills
- Verified customer
Good home, good service!
Thanking Clarendon for delivering our first home. [name removed] did a stellar job taking over for another site supervisor on a house he hadn't previously built, and we are grateful he did. [name removed] really did deliver the last half of the build in incredible time compared to the first half of the build. overall good experience.
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JoshSouth East Queensland, QLD
- QLD, Loganholme
- Verified customer
Great customer service
Our CSC[name removed] made me feel at ease and not judged for any decisions made or change through out the process. [name removed] came across very genuine with the support and care she put into our build. Contacting [name removed] was extremely easy and the information she gave us was always helpful I would highly recommend
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- NSW, Baulkham Hills
- Verified customer
Epic site supervisor who built our dream home!
Best experience we could have hoped for building with Clarendon. The actual build process was so pleasant all thanks to our site supervisor [name removed]. His attention to detail, experience, and work ethic meant the house was completed on time, and to perfection. I would highly recommend building with Clarendon. A great project builder with quality site supervisors like [name removed] who make it feel like a tailored luxury build.
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- NSW, Baulkham Hills
- Verified customer
A smooth journey so far
We have just been released to the construction phase two days ago and our journey with Clarendon have been a very smooth and pleasant one so far! In the past several months, we've dealt with many Clarendon staff, from Sales to Tender, to Contract, then to Color Selections, and we've found Clarendon staff professional and helpful, in particular, we are very happy that we have Joedee as our CSC. Joedee is fantastic! She has been very organized and excellent in keeping us informed of our progress, and also she has been very patient and prompt i...Read more
n answering our emails and queries. She has been very accommodating of our request for changes. We feel very comfortable dealing with her. We look forward to starting construction in January 2020 and are hoping that the remainder of the building process will be just as smooth. Job number: 29913622Similar opinion? Write a review on ieatwords.com.au!
AlfredSydney, NSW
- NSW, Baulkham Hills
- Verified customer
Excellent Customer Service
We are very grateful for the excellent support and help to us from Clarendon.
We are building a two storey home with Job No. 29913689. It is very fortunate that we have [name removed] the Customer Service Consultant who has been helping us all the time, especially answering all our enquiries, engaging other relevant engineers/designers to clarify, providing meaningful and helpful advice. This is especially helpful when we were frustrated with Hydraulic design. [name removed] helped us to overcome many issues in that difficult time. Many Thanks, [name removed].
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LuminaSydney, NSW
- NSW, Baulkham Hills
- Verified customer
All the best for the season @Clarendon Homes
Thank you for building our house about two years ago and your ongoing support is amazing. the Build was manged amazingly and the process was flawless. Thanks you for going extra mile and helping us when we locked out of the house, with all the keys are inside and no way to go inside. We will never forgot this. It was a timely help when we were in some sort of strive. We told this story to all our friends. Thanks you for the memorable and funny journey with us. A lot of our friends are young professionals and looking to build their 1st home. We will definitely recommend Clarendon and you to build their homes
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- NSW, Baulkham Hills
- Verified customer
Great experience
We have just completed our pre-construction stage. Our customer service consultant was very thorough throughout the process. She responded to all our emails and phone calls to put our minds at ease. Our customer service consultant has kept us informed at all stages of the process. Our earlier experience at the Colour Studio was excellent with all the people there being so incredibly helpful and patient.
We are looking forward to the construction stage which is about to begin. We hope that our site manager keeps us as well informed as our customer service consultant.
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Marlz321Sydney, NSW
- 2 reviews
- NSW, Baulkham Hills
- Verified customer
Love Clarendon. Excellent service.
We are very pleased with Clarendon. Customer service was exceptional from all areas. They kept in touch with us while we were overseas to keep the project moving and running along smoothly.
Due to the lateness of the year we thought the build would not commence until new year. But we received word today that the block of land has been excavated and fenced off with the slab being laid tomorrow.
We are elated with that news. Thank you.
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NickzziSydney, NSW
- 2 reviews
- NSW, Baulkham Hills
- Verified customer
Exceptional Pre-Construction Service
Clarendon have made the process of building seamless from stage to stage. Our CSC, [name removed] has been nothing but professional, courteous, always prompt in answering our questions and informing us of what is next. She made sure we never had anything to worry about and has been very clear on the legal perimeters and obligations for all parties involved which was especially helpful when we dealt with the demolition company of our choice. She has managed our expectations in a totally transparent manner and we have felt confident no stone has...Read more
been left unturned because her attention to detail has been outstanding. Thank you Clarendon for putting us in such capable hands for our pre-construction. We can't wait for our build to begin in 2020. Thank you [name removed] for getting us to this stage, we hope in the next stage we are just as well looked after!!Similar opinion? Write a review on ieatwords.com.au!
C R LSydney, NSW
- NSW, Baulkham Hills
- Verified customer
Great experience
Having always admired Clarendon homes it was a great experience to have built a home with them.
The overall process from start to finish was streamlined and well executed, particularly during the construction stage. It was great to be involved and kept informed thanks to our site supervisor [name removed] who went above and beyond to make sure everything was perfect. Would highly recommend Clarendon & [name removed]!
December 19th 2022 Update: Quality build thanks to Clarendon
The whole process of building a home with Clarendon was made easy ...Read more
through every step and the quality of construction meets the standard we expected. Our supervisor made sure we were up to date through all the stages of the build, taking the time to show us through and explain everything to make sure that we were happy!Similar opinion? Write a review on ieatwords.com.au!
Boston 34 BuildSydney, NSW
- NSW, Baulkham Hills
- Verified customer
A great experience so far
Clarendon have been great to deal with. We are just about to enter the construction phase and so far our CSC [name removed] has been terrific at keeping us up to date with our house plans and colour studio selections. We are totally across our build and feel [name removed] keeps things very transparent and clear. She always answers our calls and emails and corrects any discrepancies or changes we make along the way. The costs have been as expected and everyone we dealt with at the colour studio was polite and helpful. Very happy we chose to build with Clarendon, can't wait to start construction in 2020!
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AbbySydney, NSW
- NSW, Baulkham Hills
- Verified customer
Brilliant! Fantastic site supervisor who built our dream house!
Clarendon have been fantastic to deal with. The best bit has been the build process. Our site supervisor [name removed] has been incredible. So easy to deal with. Always going above and beyond. Would definitely recommend him to anyone building. Quality of the home is excellent too. The build has been really quick too. Started at the end of May and about to move in before Christmas. Cant recommend Clarendon and [name removed] enough.
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KamrulSydney, NSW
- 2 reviews
- NSW, Baulkham Hills
- Verified customer
Outstanding Site Manager
Our Site Supervisor [name removed] is a fantastic communicator, professional and approachable.His attention to detail, communication through out the building process has been amazing. [name removed] walked us through on many occasions, explaining each step of the build. Progress has been quicker than expected which is testament to [name removed] and his teams hard work. The quality is great and if we ever had any issues [name removed] would get onto it straight away!
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- NSW, Baulkham Hills
- Verified customer
Off to a great start
Very early stages for us but our pre construction phase with Clarendon and in particularly with sales consultant [name removed] At Forestville and tender/contract presenter [name removed] at head office has been fun, quick and easy. We look forward to more of the same as we approach colour selection and onto the actual build.
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Parminder S.Sydney, NSW
- NSW, Baulkham Hills
- Verified customer
Site manager delivers
We have built our home with Clerendone home and want to share our experiences. We cant me more happy with our home and built within time frame. All the Clerendone home team members are best but we mostly met our site supervisor [name removed] during built time. He is best and made our building journey so easy and stress free. He went above and beyond for us. He was always available to answer questions or concerns that we might have had in the construction process. Nothing was too hard, his building knowledge and eye for detail was awe inspiring!
We couldnt be more happy with our new home !
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Questions & Answers
Daphne M.asked
Can a Qld client choose a NSW home plan?
1 answer
Customer Care T.Clarendon Homes
Hi Daphne, the floor plan will need to be from the QLD range as land set back requirements are different between QLD and NSW. However, there are plenty of house designs shared between both states, but external dimensions and overall house size may vary as result of the land differences. Sometimes these shared designs carry different names. If you call 13 63 93 someone will be able to take you through the similar floor plans.
Rohithasked
Hi
I had a query if I can get an answer please.
I have a current contract signed with Clarendon (for Evolution inclusions) which is expiring mid Mar-2020. The tender was already extended by 6 months. There has been numerous delays in the sub-division of the land and the land is now expected to register by end of Mar-2020.
I saw there is a Christmas promotion going on at the moment for Sapphire inclusions.
If I wanted to change over to Sapphire inclusions, is there an option to switch the existing contract to a new contract for Sapphire inclusions under the promotional pricing.
Thanks
Rohith
2 answers
Customer Care T.Clarendon Homes
Hi Rohith. Please contact your customer service consultant to discuss your options. Regards, Clarendon Homes.
Thanks for your reply. I was advised it is applicable only for new clients unfortunately.
Guestasked
I think they all same after no one cares my 4 year old house almost broken in to the pieces from the same builder. Outside wall Broken inside walls cracks
2 answers
Really? My handover is on Tuesday tomorrow, I heard some bad things about them too but my partner was the one who went for them.
Good Luck hopefully you will have no issues otherwise it is like hell to deal with them that too if you are in Qld
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