I would like to take this opportunity to review job No. 29913663
to thank all the staff at Clarendon for all their hard work.
The whole process from start to finish was made very easy and it was a great experience.
A special big thank you to our site manager [name removed] who went above and beyond to make sure everything was done right.
[name removed] has a great eye for detail, he was very helpful.
The Journey with Clarendon was an excellent one and If I were to build another house I would definitely want [name removed] as the site manager.

Happy with our decision to have gone with Clarendon Homes. Relationship Manager as well as the Site Supervisor are are a call away from chasing up any matters that are raised. Excellent follow-up, always keeping us in the loop. The time-lines are being met (so far) and are confident that it would continue into the future also.

We are building our dream home with Clarendon. We would like to give 5 Star review to our CSC on Job No. 29914045. Thank you so much to our CSC for excellent customer service and for assisting us with all our queries; your guidance and support made the whole process so easy. This is our first time building a house; a big thanks to Clarendon team it has been a very pleasant journey so far.

Great service from [name removed] who has been very helpful and managing the pre construction process very smoothly, professionally and updated me as soon as it happened...many thanks.

I am only in a pre-construction state at the moment and I will be able to do further reviews as the construction progress and If I am satisfied. However, in the tender stage I wasn't happy about a couple of things which I had already communicated to those staff and requested them to escalate the matter to the construction manager at that time.

Excellent service from [name removed] who has been managing our pre-construction process. She has been available even after work hours to answer our queries as this is our first home. Whole process has been a few months due to year end holidays and now with COVID situation however we haven't had any troubles so far.

They increased my cost by more than 25k from sales to tender. Lured us to sign tender without telling cancellation clause and now even after cancelling within 24hrs they do not want to refund. They are just after customers money, avoid pitfalls, fraud salesmanship, free coffees and free food.
They did not do anything after we sign tender even then they do not want to refund our $4k.
Lost $5k, got cheated big time. No honesty and professionalism after you pay.

There were huge gaps in between window frames and render, poor customers service, everytime we call Clarendon the customer service, they are not helpful and would never solve our problems, the construction started at January 2022 but we recieved our house at the end of February in terrible quality. The only positive thing happened, was the change of builders. We certainly don't recommend Clarendon Homes.

The experience with Clarendon Homes was an excellent experience and made easy for building our first home. Our site manager, [name removed], did an excellent job lining up trades efficiently, he ran ahead of schedule and communicated exactly where the project was up to on a weekly basis and what the plan was for the following weeks. Any minor issues onsite, [name removed] communicated immediately to us and they were rectified promptly. He also has a great eye for detail, he would see very small things that weren't quite perfect and he would get it fixed without us even seeing them. Consider yourself lucky if [name removed] is appointed your site manager!!

Built with Clarendon Homes and house was handed over in March 2016. On Monday March 30th, spotted recycled water meter was running without any water usage. Called a plumer in, found leakage at the joint of plastic and copper pipe under my concrete footpath. According to industrail standard, this part of work should last way more than 4 years. Just to put fact and professional opinion out here in case anyone need some real experience.

Since starting our build process, Clarendon have made it as easy as possible in assisting us with our choices for our new home.

Our customer service consultant is always easy to reach and maintains contact rigorously during this process. She has also assisted us with our changes and enquires without any hassle or fuss.

The Clarendon team at NSW head office were also a pleasure to do deal with and assisted us with all of our choices with some great advice and suggestions.

We hope we continue to have a great experience with Clarendon with the rest of our build!

The house has started to build now. From the initial stage at the sales consultation to the finalising of the construction drawings, it has been a truly amazing experience. [name removed], the Customer Service Consultant has been guiding us through the process as we have never built a home before. Whenever we have questions, she tried he best to get the right honest answers for us. Also she kept us informed of each individual stage of the colour and DA process. Besides this, the excellent sales manager, through to the design studio and their consultant, all the advise provided was valuable and this allows us to streamline our decision making process.

My house is full of cracks and creaks. Every time i contact Clarendon about my problems im told that its due to bad weather despite all the photos that i have sent through. All my photos show clear defects yet i get pushed away time and time again. Im sure the department of fair trading would love to hear about this!!!

Such an amazing experience to start with building our dream home. We fell in love instantly with the Ferndale 34 model house at box hill nsw

From tender to colour selection up to financial matters is a very smooth process. Customer service is outstanding too as they are giving us an update on every step of the way. Very quick to respond and guiding us although out the process.

I cannot recommend Clarendon highly enough as the best builder.

We have not started building as yet but so far it has been a truly amazing experience. As we have never built a home before, we were lost. Right from the start from the excellent sales manager, through to the design studio and especially our customer service consultant. Every advise was invaluable.

Such an amazing experience to start with building our dream home. We fell in love instantly with the Boston model house at Parklea. From tender to colour selection up to financial matters is a very smooth sailing process. Customer service is outstanding too as they are giving us an update on every step of the way. Very quick to respond and guiding us although out the process.

I cannot recommend Clarendon highly enough as the best builder. Though Clarendon is bit expensive, I’m pretty sure that it is worth it.

Now that our construction is finally happening, I cannot wait to see the outcome and live in our dream home.