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- NSW, Baulkham Hills
- Verified customer
Good home, good service!
Thanking Clarendon for delivering our first home. [name removed] did a stellar job taking over for another site supervisor on a house he hadn't previously built, and we are grateful he did. [name removed] really did deliver the last half of the build in incredible time compared to the first half of the build. overall good experience.
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- NSW, Baulkham Hills
- Verified customer
Epic site supervisor who built our dream home!
Best experience we could have hoped for building with Clarendon. The actual build process was so pleasant all thanks to our site supervisor [name removed]. His attention to detail, experience, and work ethic meant the house was completed on time, and to perfection. I would highly recommend building with Clarendon. A great project builder with quality site supervisors like [name removed] who make it feel like a tailored luxury build.
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- NSW, Baulkham Hills
- Verified customer
A smooth journey so far
We have just been released to the construction phase two days ago and our journey with Clarendon have been a very smooth and pleasant one so far! In the past several months, we've dealt with many Clarendon staff, from Sales to Tender, to Contract, then to Color Selections, and we've found Clarendon staff professional and helpful, in particular, we are very happy that we have Joedee as our CSC. Joedee is fantastic! She has been very organized and excellent in keeping us informed of our progress, and also she has been very patient and prompt i...Read more
n answering our emails and queries. She has been very accommodating of our request for changes. We feel very comfortable dealing with her. We look forward to starting construction in January 2020 and are hoping that the remainder of the building process will be just as smooth. Job number: 29913622
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AlfredSydney, NSW
- NSW, Baulkham Hills
- Verified customer
Excellent Customer Service
We are very grateful for the excellent support and help to us from Clarendon.
We are building a two storey home with Job No. 29913689. It is very fortunate that we have [name removed] the Customer Service Consultant who has been helping us all the time, especially answering all our enquiries, engaging other relevant engineers/designers to clarify, providing meaningful and helpful advice. This is especially helpful when we were frustrated with Hydraulic design. [name removed] helped us to overcome many issues in that difficult time. Many Thanks, [name removed].
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LuminaSydney, NSW
- NSW, Baulkham Hills
- Verified customer
All the best for the season @Clarendon Homes
Thank you for building our house about two years ago and your ongoing support is amazing. the Build was manged amazingly and the process was flawless. Thanks you for going extra mile and helping us when we locked out of the house, with all the keys are inside and no way to go inside. We will never forgot this. It was a timely help when we were in some sort of strive. We told this story to all our friends. Thanks you for the memorable and funny journey with us. A lot of our friends are young professionals and looking to build their 1st home. We will definitely recommend Clarendon and you to build their homes
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- NSW, Baulkham Hills
- Verified customer
Great experience
We have just completed our pre-construction stage. Our customer service consultant was very thorough throughout the process. She responded to all our emails and phone calls to put our minds at ease. Our customer service consultant has kept us informed at all stages of the process. Our earlier experience at the Colour Studio was excellent with all the people there being so incredibly helpful and patient.
We are looking forward to the construction stage which is about to begin. We hope that our site manager keeps us as well informed as our customer service consultant.
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Marlz321Sydney, NSW
- 2 reviews
- NSW, Baulkham Hills
- Verified customer
Love Clarendon. Excellent service.
We are very pleased with Clarendon. Customer service was exceptional from all areas. They kept in touch with us while we were overseas to keep the project moving and running along smoothly.
Due to the lateness of the year we thought the build would not commence until new year. But we received word today that the block of land has been excavated and fenced off with the slab being laid tomorrow.
We are elated with that news. Thank you.
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NickzziSydney, NSW
- 2 reviews
- NSW, Baulkham Hills
- Verified customer
Exceptional Pre-Construction Service
Clarendon have made the process of building seamless from stage to stage. Our CSC, [name removed] has been nothing but professional, courteous, always prompt in answering our questions and informing us of what is next. She made sure we never had anything to worry about and has been very clear on the legal perimeters and obligations for all parties involved which was especially helpful when we dealt with the demolition company of our choice. She has managed our expectations in a totally transparent manner and we have felt confident no stone has...Read more
been left unturned because her attention to detail has been outstanding. Thank you Clarendon for putting us in such capable hands for our pre-construction. We can't wait for our build to begin in 2020. Thank you [name removed] for getting us to this stage, we hope in the next stage we are just as well looked after!!Similar opinion? Write a review on ieatwords.com.au!
C R LSydney, NSW
- NSW, Baulkham Hills
- Verified customer
Great experience
Having always admired Clarendon homes it was a great experience to have built a home with them.
The overall process from start to finish was streamlined and well executed, particularly during the construction stage. It was great to be involved and kept informed thanks to our site supervisor [name removed] who went above and beyond to make sure everything was perfect. Would highly recommend Clarendon & [name removed]!
December 19th 2022 Update: Quality build thanks to Clarendon
The whole process of building a home with Clarendon was made easy ...Read more
through every step and the quality of construction meets the standard we expected. Our supervisor made sure we were up to date through all the stages of the build, taking the time to show us through and explain everything to make sure that we were happy!Similar opinion? Write a review on ieatwords.com.au!
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Boston 34 BuildSydney, NSW
- NSW, Baulkham Hills
- Verified customer
A great experience so far
Clarendon have been great to deal with. We are just about to enter the construction phase and so far our CSC [name removed] has been terrific at keeping us up to date with our house plans and colour studio selections. We are totally across our build and feel [name removed] keeps things very transparent and clear. She always answers our calls and emails and corrects any discrepancies or changes we make along the way. The costs have been as expected and everyone we dealt with at the colour studio was polite and helpful. Very happy we chose to build with Clarendon, can't wait to start construction in 2020!
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AbbySydney, NSW
- NSW, Baulkham Hills
- Verified customer
Brilliant! Fantastic site supervisor who built our dream house!
Clarendon have been fantastic to deal with. The best bit has been the build process. Our site supervisor [name removed] has been incredible. So easy to deal with. Always going above and beyond. Would definitely recommend him to anyone building. Quality of the home is excellent too. The build has been really quick too. Started at the end of May and about to move in before Christmas. Cant recommend Clarendon and [name removed] enough.
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KamrulSydney, NSW
- 2 reviews
- NSW, Baulkham Hills
- Verified customer
Outstanding Site Manager
Our Site Supervisor [name removed] is a fantastic communicator, professional and approachable.His attention to detail, communication through out the building process has been amazing. [name removed] walked us through on many occasions, explaining each step of the build. Progress has been quicker than expected which is testament to [name removed] and his teams hard work. The quality is great and if we ever had any issues [name removed] would get onto it straight away!
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- NSW, Baulkham Hills
- Verified customer
Off to a great start
Very early stages for us but our pre construction phase with Clarendon and in particularly with sales consultant [name removed] At Forestville and tender/contract presenter [name removed] at head office has been fun, quick and easy. We look forward to more of the same as we approach colour selection and onto the actual build.
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Parminder S.Sydney, NSW
- NSW, Baulkham Hills
- Verified customer
Site manager delivers
We have built our home with Clerendone home and want to share our experiences. We cant me more happy with our home and built within time frame. All the Clerendone home team members are best but we mostly met our site supervisor [name removed] during built time. He is best and made our building journey so easy and stress free. He went above and beyond for us. He was always available to answer questions or concerns that we might have had in the construction process. Nothing was too hard, his building knowledge and eye for detail was awe inspiring!
We couldnt be more happy with our new home !
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Dynesh DSydney, NSW
- NSW, Baulkham Hills
- Verified customer
Quality home as expected
Clarendon delivered us a great home with the exceptional quality as you would see from their display homes. Job was managed quiet systematically and always had a routine communications with every step of the process. Starting from sales to handover, we found every one of them to be quiet professional. All minor issues were attended and solved so far in a timely manner. Customer consultant and Site supervisors are quiet friendly and attentive. Special thanks to our handover supervisor as he had to pick-up the job from out going supervisor from ...Read more
final stages and get to the stage of hand over with the quality and no compromise even if it delays. Overall i feel the money worth spent. It is hard being big builder to be flexible as you have to follow set process to be efficient, but that's the only suggestion i have. Thanks Clarendon for great home.Similar opinion? Write a review on ieatwords.com.au!
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Charlene L.Sydney, NSW
- NSW, Baulkham Hills
- Verified customer
A big thank you to Clarendon Homes & [name removed]
I signed up with Clarendon Homes for building 2 houses end of June. With the restrictions from the time of finance, I need to get all my paperwork in within a months time. Clarendon home has been so efficient and get everything that I wanted before my loan approval. They put my 2 houses into building stage within 2 months after I signed the contract. And the process has been very smooth, communication has been always prompt and clear. Also I want to say a big thank you to my site manager [name removed] who has always kept me updated with what i...Read more
s going on with the builds and where they are at. This is the first time I have engaged a builder for building a house. Clarendon has made it so much easier. Really appreciated and highly recommend their service. Thanks Clarendon and [name removed]Similar opinion? Write a review on ieatwords.com.au!
Rune KnophSydney, NSW
- NSW, Baulkham Hills
- Verified customer
Above expectations!!
Hi
We are just completing the new built of a Boston 34 with additional rumpus and al fresco with Clarendon NSW. [name removed] in the office and [name removed], our site supervisor, have been fantastic throughout the process and the completed house is perfect. Looks amazing with perfect finishes.
Thanks you so much.
Rune and Angela
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KarthikSydney, NSW
- NSW, Baulkham Hills
- Verified customer
Transparent, Cooperative and Efficient ( Pre Construction & During Construction )
It was great pleasure for me to write a review about Clarendon homes. Im writing this review while my house is under construction . It has been a wonderful experience to build with Clarendon homes right from Sales until Construction till date.
The Sales person [name removed] was very honest and had a very good knowledge about the council regulations. He was also keeping track of any changes made to council DA regulations and contacted me about the changes. This helped me minimise my house customisation and saved me a lot at the initial stag...Read more
es. He was also prompt to get the maximum discount and benefits that we could get, Overall a 5 star for Sales. Even before I can make a payment Clarendon Homes was quiet transparent in what they offer. I had a tour of their style studio, Tiles etc and could get to see what is I will be getting in my new house. I visited at-least 10 project builders and no one other than Clarendon home provided this service before even paying anything. At the Tender Stage [name removed] Supported us and I he had much more clarity on rules and regulations . He also advised us on what can be the best outcome rather than spending a lot of money on customisation. I think Michael is one of the knowledgeable person that Clarendon has. Again a 5 star At Contract Stage . Not a very good experience . The person who presented the Tender was doing a lip service. Not all of my queries were answered to my fullest satisfaction and she was not even ready to refer back which was disappointing. One clause of the HIA contract is something which I feel is not fair. The progression payment are in 6 stages. One of the stage which is stage 4 ( Internal Lining) the payment is sought in advance before the completion of work. I was hesitant to sign but the contract presenter could not explain why I have to pay in advance and her response was like " I dont care about your query" . Over all a bad contract presentation experience ( May be a 2 star)Similar opinion? Write a review on ieatwords.com.au!
ColebeeSydney, NSW
- NSW, Baulkham Hills
- Verified customer
Great quality/ service
We built our home 1 year ago in Colebee.
Very happy with out Building manager [name removed] he was very prompt and handed us the on the date and followed up with any defects after handover.
Over all very pleased with the build quality. We just had very minor defects at our 90 day maintenance and just reported a few other minor defects closer to 1 yr. After care customer service was very prompt in follow up and sending someone to fix the issues.
Overall very happy with them.
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- NSW, Baulkham Hills
- Verified customer
Thanks to Clarendon and [name removed]
We decided to get our house built by Clarendon and it was a good decision I must admit. We got the handover of our house this year and were very pleased with the final result. Finishing was of good quality and attention to details were taken care of. Overall price was at par with the other Builders but the customer service provided by Clarendon is what made the difference. When my friends told me that a good Site Manager makes a big difference, I never agreed with them. But after having [name removed] as our Site Manager my opinion changed and ...Read more
now I definitely agree with them. He was very helpful throughout the Construction period and ensured that all the stages were finished on time without compromising on the quality. He was simply outstanding with his updates and was more than happy to take our feedback on board. Thanks to Clarendon & [name removed] and keep up the good work guys.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Ray C.asked
I build a Claridan home five years ago we have just had bad leaks through the windows due to poor installation is there any warranty that would cover the installation not been done correctly
1 answer
Clarendon H.Clarendon Homes
Hello Ray, thank you for contacting Clarendon Homes. Would you please email so we can better help you. Looking forward to hearing from you.
sarandelasked
Hi,
Can anyone please explain what are the conditions of the clarendon lifetime warranty.
Thanks
1 answer
I believe the lifetime warranty isn’t passed on when sold, and only certain things are under the lifetime warranty.
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