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JennyHunter Region, NSW
Another great cruise thank you clean cruising
Was always reluctant to book online but clean cruising go above and beyond & make the whole process from enquiring through to cruising very simple.
I find they have the best prices going and certainly the best travel agents, nothing is a problem for them & this makes for a great overall cruise experience
1 comment
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Excellent Service and Prices
We have used Clean Cruising for several holidays and always found that from all the companies we have used they are the ones who go the extra mile. Communication is fast and efficient, they get you fair prices for the standard you want and their follow up is exceptional No hassles travel company that we use time and again
1 comment
Anna R.Clean Cruising
Wow! Thank you so much for taking the time to send your review Sharlene. We really appreciate your feedback and will pass along your kind words to the Clean Cruising team. We are excited to continue to help you on your next amazing cruise holidays!
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BigmanjiMetropolitan Adelaide, SA
Clean Cruising provide excellent service .
Their consultants are friendly and on the ball for all aspects of travel as well as cruising. Any emails with any questions about bookings or prices are answered promptly. I have booked a cabin for solo travel and got a really good price, than the usual double fare.
1 comment
Anna R.Clean Cruising
Hi Bigmanji - so happy to hear you've had a great experience and that we've been able to get a great solo deal. Hope to help you with your next dream holiday!
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Excellent service
I book all my flights and cruises for many years with Janelle from Clean Cruises, once even met her at the event organised in Melbourne and every time she dealt with the booking very professional with the best advice and quote. The documents were provided in the best possible time. I could only wish that when a special deal would occur, I would be informed about it. Maybe it's to much to ask for. I suggest all my friends to book with Janelle and all my relatives are booking they travels with her. I strongly believe that I can trust her in all my future traveling plans.
1 comment
Anna R.Clean Cruising
Hi Etia -thank you for sharing your experience from over the years - we're so happy to hear it's been such a positive one. I will share all your feedback with Janelle. We hope to assist with your next dream holiday soon! Best wishes, Jen
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Davo
- 9 reviews
Some website prices and cabin classifications are misleading
I recently saw back to back cruises on the clean cruising website with exceptional prices for deluxe balcony cabins that were cheaper than normal balcony cabins. I asked for a quote for the deluxe balcony cabin. I specified that I wanted unobstructed views but the quote came back $3118 and $2428 per person when the web price was $2339 and $1984 per person much higher than listed on the website.
Following my original poor review rating, I received a reply stating the the prices displayed on the website were for obstructed view deluxe balcony ca...Read more
4 comments
Anna R.Clean Cruising
Hi Davo, We are sorry to hear you had this experience. Princess Cruises have changed their pricing structure in the last couple of weeks and now have two types of cruise fares. The price you have ment... Read more
ioned on our website is available and can be booked, however our consultant who has quoted you, quoted the Value Fare to you which includes drinks packages & wifi. We apologise for this and we will make sure our team have more training on the different ways to quote the fares. Would you like one of our consultants to call you to discuss the cheaper option?Hi Anna,
I would appreciate a call or email back but I am unavailable until after 3pm today but I am available any time tomorrow.Sorry for the confusion. I am not a drinker and I already receive free... Read more
I have amended my review. But it appears the price difference is not the drinks package as mentioned above but for a deluxe balcony cabin with an unobstructed view.
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Kerrie V.Greater Melbourne (Inner), VIC
A complete cruising experience
I have engaged Gayle and the CleanCruising team for many years now. They provide expert advice on rooms, ships, destinations and options. I have now done over a dozen cruises on a variety of cruise companies, with my expectations managed through the work done by Gayle and the team. Given I am gluten free and my son is lactose free, it has also made it so much easier to know how we travel internationally and what our options are before we get on a cruise line. Thanks so much for all that you do!
1 comment
Anna R.Clean Cruising
Hi Kerrie - thank you for your kind words. I'll share them on with Gayle. Thrilled we've been able to provide important insight into all your cruise needs. We hope to help you set sail again in the near future. Best wishes, Jen
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SteveSydney, NSW
So good
Very nice to deal with, nothings a problem, very professional, did not think good service was still available. Will use again if I live long enough. That's all I have to say.
Steve and Diane
1 comment
Anna R.Clean Cruising
Hi Steve & Diane - thrilled to hear you had such great dealings with us. We really strive for great customer service, every time. I hope we can help you set sail again soon. Best wishes, Jen
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Geoff D.North Queensland, QLD
Great Service From Clean Cruising
Great service, made the booking of my cruise very simple and stress free. Wouldn't hesitate to use this service again. Always communicated with me when needed. Returned phone calls promptly.
1 comment
Anna R.Clean Cruising
Hi Geoff - thanks for sharing your experience. Thrilled to hear it was easy and stress free. We look forward to helping you find your next dream cruise!
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Linda L.Wide Bay-Burnett, QLD
Love it.
Professional, friendly and a pleasure to deal with. No extra cost .will use Clean Cruising again, I didnt compare prices, I was happy with what I got and the service.
1 comment
Anna R.Clean Cruising
Hi Linda - thanks for taking the time to share your experience. So great to hear you'll be back - we'd love to help plan your next dream holiday. Best wishes
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K DauSouth East Queensland, QLD
Great Holiday
Very easy to book with Clean Cruising, just spoke to Rita and she did all the work
had all the tickets and tags all printed and sent out about 3 weeks before we left.
Very patient with customers and no extra booking fees. Great customer service.
Thanks Kerry Dau
1 comment
Anna R.Clean Cruising
Hi Kerry - so happy to hear you had a great experience with Rita and on your holiday! I will pass on your lovely feedback. We hope to be able to help with your future holiday planning!
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Cynthia A.Mid North Coast, NSW
An Awesome Adventure,
Hello Carli, Ross and I thoroughly enjoyed our recent cruise with our friends Jan & Phill Gee on Carnival Spirit. I have just completed your survey and was pleased to highly recommend yourself and Clean Cruising. We have only praise for Carnivals crew who helped make our onboard experience such a pleasure. Our shore excursions to the islands were more than we had expected, with our love of snorkelling we were able to enjoy the beautiful coral reefs and sea life and stunning scenery. This South Pacific cruise was our best holiday to date. Im a...Read more
lso happy to forward you some holiday pics, and thank you once again for your service and attention to detail in making our booking so streamlined. We are more than happy to refer our friends to you and Clean Cruising .Cheers Cynthia & Ross Allan1 comment
Anna R.Clean Cruising
Hi Cynthia & Ross - thanks for the very kind words - thrilled your experience with Clean Cruising has been so positive! I'll be sure to pass on your lovely feedback to Carli as well. What wonderful pi... Read more
ctures - looks like it was a fantastic trip. Really appreciate you recommending us to your friends - we'd be more than happy to look after them too. We hope to help you set sail again soon! Best wishes, JenSimilar opinion? Write a review on ieatwords.com.au!
Dream Cruising with Clean Cruising
Having dealt with Clean Cruising for 10 years it has always been stress free process. Gayle has been amazing with pricing and personal touches that make us feel special. My sincere thanks Steve and Sharon.
1 comment
Anna R.Clean Cruising
Hi Steven & Sharon - thanks so much for your kind words and stellar review. We'll be sure to share your kind words with Gayle and look forward to assisting with your future travel plans!
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We love Clean Cruising
There were never hidden costs. Nor after booking. Quotes were precise and accurate. Prices Comparison with different companies were always easy. Janelle, you impress us with your companies service. Thanks
1 comment
Anna R.Clean Cruising
We just love our clients too! We are here to help wherever we can. Thank you for sharing your 5 star review - we will share your wonderful feedback to Janelle and the Clean Cruising team. Keep on cruising!
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Great experience
We booked with Carli at Clean Cruising and that was the start of a great holiday . A few days in Singapore and then cruising to Sydney on Carnival Splendor.
A different ship to Spirit/Legend but once we settled in all was fine, many of the Spirit crew were onboard and we had a very good experience
1 comment
Anna R.Clean Cruising
Wow! Thank you for your kind words and support, great to hear you had a wonderful holiday with a smooth experience from start to finish. We will pass along your feedback to Carli, thank you for sharing!
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Consultant GREAT...
Joanne was very professional.. Without her help, I don't think I would have been able to organise my cruise.. I would definitely book through her again in the future..
Kind regards Caroleyne...
2 comments
Anna R.Clean Cruising
Thanks for your feedback Caroleyne. Great to hear our first time cruisers enjoying their experience from start to finish! We will share your kind words with Joanne and the team here at Clean Cruising - thank you for sharing!
My contact with Joanne was first class... My experience on the cruise was not.. I have sent an email about the cruise, but have had no reply as yet... Regards Caroleyne
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Garry IHunter Region, NSW
Another 5 star performance
We have used Clean Cruising and in particular Carli Fergusson as our cruising consultant several times now. Her professionalism, knowledge, availability and friendliness are all the qualities we expect in a travel service adviser. We will continue to use Clean Cruising whilst ever they employ people of her standard.
1 comment
Anna R.Clean Cruising
Thank you so much for taking the time to send your review. We really appreciate your feedback and will pass along your kind words to Carli. We look forward to getting you on your next cruise in the near future!
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Vicki D.Greater Melbourne (Metropolitan), VIC
Great experience
I can't recommend Clean Cruising enough!! Shari was so efficient and knew her product. I would definitely book through Clean Cruising again. We had a wonderful time on our recent cruise. Thank you
1 comment
Anna R.Clean Cruising
Wow thank you so much for your review, we appreciate you taking the time to give your feedback. We have shared your kind words with Shari. We look forward to getting you away on your next cruise adventure!
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LINDSAY C.South East Queensland, QLD
Excellent Travel consultant
Rob Warner was our travel consultant for a second time and I would recommend him and clean cruising without hesitation
Rob made sure documents arrived promptly and in order and all enquiries and questions were handled professionally and promptly
Rob is Definitely our cruise consultant for all our cruises
Thank you Rob and Clean Cruising
1 comment
Anna R.Clean Cruising
HI Lindsay, Thank you for your time to submit your 5 star rating. We love to hear you have had a smooth and easy experience with Rob. We look forward to helping you with your future holiday needs!
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BethSydney, NSW
Professional and Friendly
We have booked a few cruises through Clean Cruising, Danielle has always displayed a professional and friendly manner in all interactions. We definitely will book again with you, thankyou Danielle.
1 comment
Anna R.Clean Cruising
Hi Beth! That's wonderful, thank you for taking the time to share your experience with us. I'll pass on your kind words to Danielle too. We look forward to helping with many more great holidays!
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Bloody brilliant
Came upon our Japanese cruise while browsing the Interweb and rang to find out more. Russell, our consultant, got us the best deal available at the time including 4 perks. We were rapt. A few weeks later we found an upgrade price on the cruise line site. We spoke to Russell and he not only got us the upgrade but we still kept one of the perks.
It was a great cruise but wouldnt have been as good without Russell's work. Only suggestion I would make would be that all "mature" travellers like us be advised about the go kart tours of Tokyo so we can do it rather than just watch.
This trip is best described by the name of one of Tom Ford's aftershaves.
1 comment
Anna R.Clean Cruising
Wow! Thank you for your kind words and support, great to hear you had a wonderful holiday with a smooth experience from start to finish. We will pass along your feedback to Russell, thank you for sharing!
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Questions & Answers
Rohanaasked
hello
Do you serve 'Halal' or Vegetarian diet on board?
3 answers
Sorry, I am only a passenger. I don't know if you can get halal, but you can definitely get vegetarian.
Anna R.Clean Cruising
HI Rohana, thanks for your question. We are not a cruise line but we can match you with the right cruise line to meet your needs. Feel free to give us a call on 1800 121 187. It is certainly possible for vegetarian and just need to check which cruise line can do Halal.
Much thanks Anna
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Anna R.Clean Cruising
Wow! Thank you for your kind words and support, great to hear you had a wonderful holiday with a smooth experience from start to finish. We will pass along your feedback to the Clean Cruising team, thank you for sharing!