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Reviews

(181)
(8)
(1)
(5)
(30)
  • Product Quality
    4.7 (147)
  • Return Claim MadeYes (6) · No (143)
  • Warranty Claim MadeYes (6) · No (145)
  • Product Appearance As advertised (88%) · Not as advertised (12%)
  • Shipping
    4.7 (7)
  • Customer Service
    4.7 (129)


great service

published

the sales person was amazing, she know her products! But, more importantly she made me understand how the sofa will impact the whole room and what to take into account......Very good!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAlexandria
See all answers

The reviewer stated that an incentive was offered for this review


highmoon1978

highmoon1978Sydney, NSW

Love Coco Republic

published

Excellent customer service always happy to answer any questions and make suggestions.
Extremely friendly and professional staff.
Designs are very elegant and stylish and beautiful collection.
We are very satisfied with the furniture we bought.
Definitely will come back



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAlexandria
See all answers
Matt

MattGreater Melbourne (Inner), VIC

Terrible communication after your money is taken

published
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRichmond
See all answers
Happy Customers

Happy CustomersSydney Surrounds, NSW

Very helpful and excellent service and prompt response

published

I must say I love Coco Republic! However my husband wasn't sold until I managed to convince him to just come and have a look. He liked what he saw and to be honest if it wasn't for the helpful staff and prompt response from Charlie we may have taken longer to make up our minds than a day. Thank you for your excellent service.
The only point which I would like to make is - Coco Republic you should review your delivery options and fees. We don't mind paying for delivery fees but you should review how you price this. Again thank you for the excellent shopping experience.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrows Nest
See all answers

The reviewer stated that an incentive was offered for this review


They don’t care at all about customer satisfaction

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBrisbane
See all answers

Bernadette

BernadetteSydney, NSW

Found our dream dining chairs, thank you Coco Republic!!

published

My husband and I have been looking for a new lounge setting and have had our eye on a leather Coco Republic sofa. What we hadn't counted on was finding our dream dining chairs at the same time! The Miami Dining chairs in Natural are perfect for our home and we couldn't be happier with the purchase. We had wonderful help from the lovely Robyn at the Alexandria store and upon delivery, the chairs were easy to set up - and no additional packaging to get rid of. All in all, very happy indeed with both purchase and customer service. Thank you Coco Republic, we'll see you soon to get our lounge!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCoco Republic Alexandria, Sydney
See all answers

The reviewer stated that an incentive was offered for this review


Mark E

Mark ESouth East Queensland, QLD

More than just shopping

published

My family dropped in for a quick look at the fortitude valley store, and ended up staying for an enjoyable 2 hours, interspersed with a delicious meal (and cocktail) at the in-house restaurant, and so many fantastic furniture options on display. Bought 2 perfect pieces and some decor items - more than just shopping!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFortitude Valley
See all answers

Kaye

KayeSouth East Queensland, QLD

Great staff, amazing products!

published

The outdoor section was displayed so beautifully, it was easy to picture The Barcelona on our deck. The staff couldn't have been more helpful and the ordering process and delivery so professional. Love everything about CoCo Republic!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSouthport
See all answers

The reviewer stated that an incentive was offered for this review

the Greek trucker

the Greek truckerSydney, NSW

  • 2 reviews

What can I say but the products are the best quality will not shop anywhere else

published

It was very easy to navigate through the store I was very satisfied with the products available the quality of the products are worth what you pay all my products come read to use

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAlexandria
See all answers

The reviewer stated that an incentive was offered for this review

Ali

AliGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Great service and amazing product

published

Very easy to navigate. They had nice set up with catalogs as well as staff always present.
Staff member was very friendly
Quality product and service
Will recommend everyone to shop

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRichmond
See all answers

All round great service

published

Great experience at Fortitude Valley store. Amazing selection of furniture and wonderful support and advice from staff. The purchasing, delivery and installation process was managed professionally with great follow up. Very happy with our purchases and we keep coming back for more!!

Customer Service
Product Quality
Store LocationFortitude Valley

The reviewer stated that an incentive was offered for this review


Brad Awerbuch

Brad AwerbuchSydney, NSW

Good sales experience

published

The store was well laid out and the products were easy to access and test out.
There were a number of products to choose from in our chosen category and we were happy with the quality and value for money our final choice presented.
Our overall experience was enhanced by the quality of the consultants, who were extremely knowledgeable and patient. It is for this reason that we would shop again at this store.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAlexandria
See all answers

Erin W.

Erin W.Greater Melbourne (Outer), VIC

Great customer service - beautiful designer furniture & homewares

published

The store had a clear & open layout which made it easy to get around with a large pram. Staff were friendly & helpful. We are extremely happy with our purchases as the pieces are top quality & unique.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChadstone
See all answers

The reviewer stated that an incentive was offered for this review


Helen

HelenBrisbane

  • 2 reviews

Absolutely stunning outdoor and indoor furniture

published

I have purchased multiple items from the Fortitude Valley store including an outdoor dining table and chairs, indoor dining chairs and indoor bar stools. The furniture is beautiful, well made and has a true luxury, designer look and feel to it.

Following my move from Brisbane to the Sunshine Coast, I now make my purchases online, but I still receive great phone and email service from Nick and the other interior design staff at the Fortitude Valley store.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley
See all answers

The reviewer stated that an incentive was offered for this review

Deborah Watson

Deborah WatsonSouth East Queensland, QLD

Beautiful.

published

Always fabulous experience from the moment you entire the beautiful store, with stunning product selection, and first class service, it is one of my favourite destinations for furnishing our luxury developments.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFortitude Valley
See all answers
Andrea Forsyth

Andrea ForsythSouth East Queensland, QLD

Love the quality of the product

published

Love the quality of the products we have purchased. You get what you pay for. I love how the store has so many products out for you to see also.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationThe valley
See all answers

The reviewer stated that an incentive was offered for this review


Peter Lines

Peter LinesSydney

  • 3 reviews

Great design and style

published

We received excellent service and thoughtful advice from Michelle and a stylish interior design from Amanda. The products we purchased weren't all we intended - but that's why we engaged the Coco team; their advice was spot on and we wouldn't hesitate in recommending them.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCoco Republic Alexandria
See all answers

The reviewer stated that an incentive was offered for this review


Rhona

RhonaSydney, NSW

Amazing showroom with huge array of beautiful styling ideas

published

Everything was well spread out in this massive showroom. Friendly, helpful and relaxed staff were located at various help desks throughout the store and assisted us in finding what we were after.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSurry Hills
See all answers

The reviewer stated that an incentive was offered for this review


Unique Furniture, Great Buy

published

I'm 100% excited about the dining table and chairs we recently purchased from Coco Republic. the Quality of the furniture is outstanding and the presentation is on point...it makes you imagine what your home could be, Love Coco Republic!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationrichmond store
See all answers

The reviewer stated that an incentive was offered for this review


Great cosy furniture and Great price

published

I have to buy a house full of furniture but coco Rebusblic makes very easy with their professional Intriour design service
With come to Custmer service is Great makes whole process so easy
Thanks to Coco Rebulic my family sit and
Relax
Thanks again
Ougustus

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

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Questions & Answers

Julie L.

Julie L.asked

Has anyone purchased Coco Republic Long Beach 3 seater sofa?
Any comments on quality appreciated

1 answer
MAC
MAC

No, but in the past I have purchased 3 seat lounges and they were great.


Joyce

Joyceasked

Did anyone ordered the rectangle Montara table from them?

No answers

Get an answer from our members

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