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New house
The team from Coral were very professional, easy to contact, [Names Removed] did so well looking after me, since it was my first ever build.
I would definitely go through Coral again if I wanted to build.
Their display houses look so homely so that is why I chose them as the company to build my new home, I love it.
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Very Happy Home Owners!!!
Thankyou Coral Homes on an amazing job with our new home. From the very start we have been truly happy with the process and communication with our builders.
Our sales agent [Name Removed] from North Harbour helped us design a home perfect for our family. He was patience and really helpful with any questions we had and made us feel really comfortable with the whole build process. He later helped with extra information required for our grant. He is really good at what he does and very knowledgeable.
Our admin [Name Removed] was so lovely (i...
Read more miss our weekly chats). She made sure all appointments were made in a timely manner, ensured we understood variations, contracts ect and really made the admin side in the lead up to construction easy. Our site supervisor [Name Removed] is the best out there. He communicated with us every week, we were always notified of what was going on and given realistic time frames with the build and updated immediately on any delays. No question or issue we had was a problem and Luke was quick to sort out. The tradies that worked on our house were great too, if we saw them out on site they were always friendly and happy to answer any questions we had., Rough in walk throughs were always a breeze and they took the time to show us everything and make some helpful suggestions. We are so happy with our beautiful home and highly recommend Coral homes to anyone looking at building.HI Megan,
Thank you for the amazing 5 star review! It's fantastic to know that everyone you've worked with from Coral Homes has been friendly, supportive and helpful. It's great to read that you're h...
Read moreappy with your brand-new Coral Home. We appreciate the recomendation!- Verified
Couldn't be happier!
Can't thank our site supervisor enough for his flexibility, transparency and professionalism! The entire experience from initial consult to handover was also excellent. Made only better by our supervisors willingness to work with us. His tradies obviously respect him too as the workmanship of finishes is to a high standard.
Thanks to the team for the very enjoyable experience. Would recommend!
Hi E and E Kelly,
Thank you for sharing your experience with us! We're delighted to hear that the customer service and workmanship you received from the Coral Homes team was exceptional. We hope you enjoy your beautiful home for many years to come!
- Verified
Very impressed! 10/10 would recommend
My build was amazing, quality and communication was great. Couldn’t be happier with how it all went and how it was managed. I’ve had a lot of compliments on the quality and given the high demand in the build industry at the moment i am more than impressed with the timing of it all.
Hi Paige,
Thanks for the 5 star review! It's fantastic to hear about your amazing experience and that you've been well looked after by the Coral Homes team. We hope you enjoy your brand-new home.
Find out how Coral Homes (QLD & NSW) compares to other Home Builders
Know better, choose better.
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Excited to move in
Would really like to thank our site supervisor for the great job in handling our build. He was proactive on fixing issues and kept us up to date with progress. He was a real pleasure to deal with. During these COVID times it made things go a bit longer than usual but the supervisor was there all the way.
Hi Brendan,
Thanks for your writing us a review! We are so pleased to read that your Site Supervisor took good care of your build and provided you with fantastic service. Enjoy your new home!
- Verified
Fantastic build journey from beginning to end
For our first home my fiancée and I decided to build with Coral Homes. We are so thankful we did. We have had nothing but good experiences with all Coral staff who guided us through the planning, design and construction of our home to exactly what we wanted. Coral's streamlined process, no surprise costs and excellent build quality are just some of the reasons why we are glad we built with Coral.
Our new home consultant, [Name Removed] at North Harbour Display Village, was beyond helpful in bringing the house we had imagined into reality. [N...
Read moreame Removed] had a great deal of knowledge which made the whole planning process that much easier especially when our first piece of land fell through and we had to start again with another one. From this point forward we had excellent interactions with all Coral Staff through the colour selection, house plan finalisation and accounts receivable. We are so grateful with the guidance and suggestions made by our interior designer, Hannah. The colour scheme and design elements she helped us choose make the house feel even more like our home. While there were some difficulties with the lender, [Name Removed] from Coral's accounts receivable worked with us to resolve the issues, and her communication was excellent. Throughout the stages of the build our site supervisor [Name Removed] was always a phone call or email away and would not hesitate to answer any of our questions or solve any of our concerns. At all times [Name Removed] had our best interests at heart. Though, like any process requiring coordination of many people, businesses, trades etc, there were the occasional issues that arose such as inconstancies with the plan or accidental damage. [Name Removed] was very quick to notice any discrepancies with his fine attention to detail and would quickly resolve any issues. The efficiency and quality of [Name Removed] communication with myself and those building our home paid off; in a time where delays are constant, the house was constructed quickly compared to other builders in the street and we were in the house before we knew it. When we did move into our new home there were some slight issues with the gas installation's location and function of some electrics, but as soon as we brought these to the attention of [Name Removed] he had the issue resolved the next day. I am sitting in my new home writing this review and from my build journey I would highly recommend Coral Homes to any other first home builder.Hi Matt,
Congratulations for building your first home and thank you for such an amazing review! We're delighted to read that the Coral Homes team delivered not only a quality home but also a outstan...
Read moreding customer experience throughout your new build journey. We hope you enjoy your beautiful home for years to come!- 2 reviews
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A great building experience
After not knowing what to expect with our first build, we went through a really steep learning curve. [Name Removed] our supervisor is a shining light for Coral. He was always contactable, happy to educate us, was always flexible and always worked in our best interest. The honesty he showed during the process gave us peace of mind that our build was in great hands. Thanks again!
Hi Jim,
Congratulations for your first build! We are thrilled to hear about the great service you received from you Site Supervisors - we're proud to read he went above and beyond to help you feel s...
Read moreupported during the building process. We wish you many happy memories in your brand-new Coral home!Related Articles
- 2 reviews
- 1 like
- Verified
Great site supervisor during build
Everyone tells you your build experience will be determined by the quality of, and your relationship with your site supervisor. In our case this proved to be true, and we are very grateful to the two fine gentlemen who served as our site supervisors. The sales team was also great.
Hi Frankie,
Thank you for the 5 Star review! It's wonderful to read that you were well looked after by the Site Supervisors and the New Homes Consultants. We hope you enjoy your brand-new home!
- 2 reviews
- Verified
No nonsense build, highly recommended
From start to finish, the build process has been well managed and communicated. My concerns were always listened to and addressed. I was particularly impressed with my building supervisor who went out of her way to make sure I was happy. I would recommend to include allowances for tiling, electrical and colour selection included in the original quote. I could have used an extra $2000 above what was recommended for each. Ill be doing that for my next build, and use Coral again!
Hi Bec,
Thank you for sharing your experience with our team! We are thrilled to read that you received great communication and felt well looked after throughout the building process - especially by t...
Read morehe Site Supervisor who went above and beyond to ensure you received a beautiful home.Find out how Coral Homes (QLD & NSW) compares to other Home Builders
Know better, choose better.
- Verified
Great experience
From the time we walked in to the display homes we knew we were going to build with Coral Homes. The service we received was exceptional. This is the first home we have built and we were nervous as I work away a lot and my wife had to do most of the work. The guys from the display home through to all the appointments was fantastic. The build process was awesome, [Name Removed] the supervisor did an awesome job. Always updating us on the progress. We have now moved in and enjoying our new Coral Home.
Hi Clinton,
Congratulation for building your first home and thank you for sharing your amazing feedback! Building a new home can be daunting but we're thrilled to read that your experience was fanta...
Read morestic and your build was well looked after! We hope you enjoy your beautiful home for years to come!- Verified
Smooth process & great outcome.
We have recently moved into our newly built, and first home and couldn’t be more happy. We would be lying to say there wasn’t some minor bumps along the way but these were just that… minor.. and this is to be expected in any build. We found the process daunting at the beginning, knowing nothing about the process but we received excellent service the whole way through. We were so lucky to have our Supervisor [Name Removed] who kept us updated along the whole way. We experienced some minor delays due to roof tiler and material delays but [Name Re...
Read moremoved] kept a very open communication line on timelines. We felt that despite the delays, [Name Removed] worked hard to keep things on track as much as he could control and for that we are very grateful. From beginning to end we were so lucky / and grateful for the service we received for two young-ins who had no idea what we were doing! Our sales consultant [Name Removed] at Yarrabillba was incredible and very genuine which was what got us over the line with Coral in addition to the the pre-construction [Name Removed] who was an absolute gem. Strongly recommend :)Hi Robyn,
Thank you for sharing your Coral Homes journey! We understand that building your first home can be a daunting experience so it's fantastic to read that you were provided with such a support...
Read moreive team from start to finish. Congratulations on building your first home - what an amazing accomplishment!- Verified
Build with Coral for a stress free building experience.
Would highly recommend building with Coral. My partner and I have just finished building our first ever home with Coral, and our experience has been absolutely second to none. Our build was excellently planned and managed. [Name Removed] our site supervisor always kept us in the loop with constant emails and prompt replies. His attention to detail made the final product absolutely astonishing. He was always open to every single query we had, and fixed any minor issues or concerns efficiently. We would definitely look at building with Coral for any future homes we build and would recommend to anyone looking at building their dream home.
Hi Noah and Chloe,
Congratulations for building your first home! It's wonderful to hear about your new home journey and how you were well looked after by your Site Supervisor. We're proud to read yo...
Read moreu received outstanding communication and any concerns you had were resolved promptly. Thank you for sharing a glimpse of your beautiful Hamptons Coral home, it looks amazing! We hope you enjoy it for years to come.Find out how Coral Homes (QLD & NSW) compares to other Home Builders
Know better, choose better.
- Verified
Excellent experience building with Coral Homes
I am happy to write that Coral Homes did a wonderful job for me. The entire building process was very smooth and nice. All the contractors they engaged did a great job. They were flexible and were able to accomodate my last minute changes. Big thanks to the supervisor and all other workers involved. Surely I would recommend Coral homes to everyone. Thanks guys.
Hi Vargheese,
Thank you for taking the time to write us a review. We're glad you had a wonderful experience and the Coral staff provided you great service and support. We thrilled to hear you would ...
Read morehappily recommend us to everyone - enjoy your brand-new home!- Verified
Great experience
Attended my colour selections appointment and found it an extremely positive experience. My colour consultant, [Name Removed], was professional, helpful and easy to work with. I found the process seamless and the communication from coral homes was outstanding.
I would definitely recommend building with them to anyone.
Thank you coral homes, I look forward to the final product!
Hi Nikki,
Thank you for the 5 star review! The colour selection process is one of the key highlights of your new home journey and we're delighted to hear it was positive experience! Please feel free...
Read more to update the review of your progress, we would love to hear more about your journey - we can't wait to see the final result too!- Verified
Love the result, can be a frustrating process but it's worth it!
Our build was not without it's hiccups but thankfully nothing major. We started with the sales consultant [Name Removed] from North Harbour who was absolutely amazing to work with, he's a no gimmick honest and upfront person who actually gets back to you as well! Our SS (after Lee left) was [Name Removed] and my goodness I cannot put in to words how great he was to work with. [Name Removed] went above and beyond with everything, he is so personable and just a legend in general but he also takes pride in his work which can be hard to come across...
Read more. [Name Removed] handled everything so well and we are very grateful to him for getting our house done to the quality it is now. [Name Removed] did a few things that I would well and truly not expect to be within his job description and I don't think he complained once of anything, he just gets it done and gives you the best experience possible! Overall, [Names Removed] are really the only people worth mentioning who were outstanding, we had our share of delays with admin which dragged out over months, pricing seems fair, Coral are pretty flexible too and we choose to do a few things such as driveway, alfresco slab, internal flooring (aside from wet areas), and a few other little things ourselves post handover and that saved us quite a few thousand.Hi Katie
Thank you for sharing a picture of your new Coral home - it looks great! We're delighted to hear your New Home Consultant and Site Supervisors provided you with amazing customer service and...
Read more workmanship - we love to hear how they went above and beyond to give you the best experience. Thank you for sharing your honest feedback.- Verified
We had a wonderful experience with Coral
Our home build journey is not without issues but Coral has been very prompt in dealing with us. All people that we have came across with has become instrumental in achieving our dream house. The build is not perfect but we are so happy with it. The house is what we imagined it to be. [Name Removed] our site supervisor is the best ever. He is trustworthy and he made us feel that we are very well looked after. Since we have no idea how it is to build, he made us feel secured, all his actions are reassuring. We are so grateful to have him. We prayed hard for this build and it has been a blessing to have this house and met all these people in the process. Thank you Coral for making our dream come true.
Hi Thesa Rafols,
Thank you for taking the time to share you experience with us! We're happy to read your Site Supervisor not only provided you with excellent customer service but made you feel secur...
Read moreed throughout the process. We're thrilled to make your dream home a reality!- 2 reviews
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Our site supervisor was a superstar
Great experience from start to end. There were small delays every now and then, although that's understandable given the state of the industry. The best part of the journey was dealing with the site supervisor [Name Removed] who is not only a great guy but also a really accommodating and knowledgeable professional.
Hi there,
Thank so much for the 5 star review! We're pleased to read about your excellent experience with your Site Supervisor. It's great to hear your Coral Homes journey has been an enjoyable one!
- 2 reviews
- Verified
Great home, good layout and value for money.
Coral Homes were great to work with for my first build. The plans they offered were well designed, they accommodated the changes to the floor plans for very reasonable variations to the price. With the designer and appliance upgrades the finish of the house looks above standard quality.
At each stage all the Coral Homes reps were great to work with and they worked with me to achieve my vision. The build process was effortless, the site supervisor [Name Removed] was always quick to return my emails, answer my calls and I felt he went above and ...
Hi Nikki,
Firstly, Congratulations on you first home build! Thank you for sharing your feedback on our great home designs, upgrades and quality. We are thrilled to read that the Coral Homes' team de...
Read moreliver not only a quality home but also a outstanding customer experience throughout your new home journey. Enjoy your dream home.- Verified
Our site supervisor was a superstar!!!
Our pre-site experience was stressful and unpleasant, with emails not being responded to in a timely manner, calls not being returned, etc. We never had this experience when we first built back in Darwin. But when we reached the build stage, we were allocated a site supervisor who was very responsive and helpful, never missed a single weekly update, and delivered a beautiful house within the contract period despite shortages in supplies and tradesmen. We are now living in our new home (Northern Gold Coast) and we haven't noticed any significant issues yet.
Hi Archellus,
We appreciate you taking the time to share your build journey. We're sorry to hear that you had some issues with the administrative services and we are working hard to improve the custo...
Read moremer experience during this phase of the build. Your valued feedback will help with this. It's excellent to hear your Site Supervisor provided you with great communication and delivered you a beautiful home.- Verified
Very very good Site supervisor
the admin stage was a nightmare find out later lot of facts I believe should be told at the very beginning and chasing paper work from Beaumont and Clipsal which I was hoping coral admin will do better but probably to busy, once we move to building stage few delay but nothing major mainly due to weather and supply SS was on top of it [Names Removed] did a awesome job and rectify stuff we or our inspector didn’t saw, the quality of the as is outstanding.
Dealing with issue admin stage 1/10, building stage 10/10
Cost, spend little bit more than expected at our colour and Clipsal it will have been good that at our first contact with coral have told us on some of the cost to allow some budget for it at the start of the finance process
Hi Blant,
Thank you for the 5 star review! It's great to hear your Site Supervisors took great care of your build. We're sorry to hear about your experience at the admin stage. This part of the build...
Read more process is something we are focused on streamlining for our customers and we will share your valuable feedback with the relevant department head. Enjoy your new home!- Verified
A superior overseeing our build told me that "people get too attached to these houses, they are just houses".
Week 30, two weeks outside of contract. Requesting a timeline to completion for 4 weeks, nothing.
This company doesn't care about the client or the product they produce. They break contracts, simply do not produce a home worthy of your money. Issues noted for months ignored, communication non-existent, damages without rectification.
- 2 reviews
- 1 like
- Verified
Beautiful build delivered, with opportunity to improve customer comms & transparency through construction
Updated review following Coral's provision of support and remediation to address my concerns.
Handover of my 21.5 sq house in Collingwood Park, Qld, occurred on 6 July 2021 (week 33 of my construction phase). While this was longer than I expected it to occur following the practical completion walkthrough on 13 May, I was pleased to take possession of my beautiful house. Is the house perfect? Of course not, but it is beautiful and exactly what I envisaged when making my pre-site selections.
At handover, I was also pleased to see the majority o...
Read moref the agreed fixes had been completed, with minor cosmetic fixes to be done during the 12 month warranty period. I also noticed, and pointed out to my site supervisor, that the owner-supplied 3-in-1 bathroom fans hadn't been installed yet and the fix-up of this was noted for remediation within the next couple of weeks. While disappointed by this, I am not aggrieved as I know things can go wrong during the build and in the big scheme of things, this is an easy fix I'm confident will be addressed shortly. My site supervisor did a great job scheduling and communicating my build for the majority of the construction phase, and was responsive when I raised minor issues I saw that required fix-up throughout that time. However, I did notice a decline in comms and transparency as the build got close to completion, which was very frustrating and stressful at times. I raised the concern and did receive an apology, but decided to escalate what ended up being a continuing issue (to the Area Manager & State Construction Manager). These issues were then addressed, with defect fixes completed, and my handover was able to occur. I appreciate there was no malice on the site supervisor's part in not responding to my communications or finalising my build as expediently as it could have been (given the great progress he'd achieved in the first 20 weeks of the build) but I am also mindful of the huge workload he and other Coral site supervisors have which contributed to these issues. To that end, I have made a suggestion to Coral about how this could be addressed going forward to both improve customer engagement and workload for site supervisors. Homebuilder is making things across the industry crazy at the moment, so I understand there will be a reasonable amount of delays and issues due to this, but even this being the case, I think there is opportunity to improve really critical things like customer transparency and comms. Building is stressful - for clients, construction companies and tradies - but if I was asked if I would do it again, the answer is yes because I have a house I love.Hi Megan,
Thank you for providing us with your honest feedback about your Coral Homes journey. Your valuable review has been forwarded again to the team to help us further improve the customer exper...
Read moreience. We're glad that you love your new home and if you have any other concerns please don't hesitate to reach out. We appreciate your time.- Verified
Quite Impressive Considering the Modern Challenges
We are quite pleased with our Coral Homes residence and the overall service provided by the logistics team. We adjusted the original plan with many individual tweaks and enhancements, all of which was met by the construction team. We have been provided with a unique and individual home and are pleased with the end result.
The construction started late 2020 in earnest before the tidal wave of new construction courtesy of the government giving away free money, (we did not qualify as usual,) but eventually the brisk pace began to wane as the shor...
Read moretage of tradies in the region started to make its presence known. Although bearable, it was noticeable on occasions especially towards the end when we found ourselves in AirBNB accommodation. We had presumed construction was going to complete as per original contract and scored an own goal when we terminated our rental lease early. Apart from the tiling supplier having issues with stock shortages that led to an eventual re-selection there was minimal construction problems during the building process. Even so, our multi tasked site supervisor/regional manager dealt with most challenges as they arose with prompt efficiency. This increased exponentially when a new, highly communicative site supervisor was appointed. With all the restricting Covid nonsense continually interfering with the construction of the home, for example, being denied access to the main showrooms and having to deal with consultants via web links etc. we were pleasantly surprised that, in retrospect, the construction period overran the contracted time by only a few weeks. Finally, special mention goes out to [Names Removed] the foot soldiers in the field who did the best they could in very trying circumstances and on occasions went well beyond the call of duty to provide the best support they could. Thank you all.Hi Gary and Cathy,
Thank you for sharing you journey with us. It's wonderful to read that your pleased with the end result of your new home! We're proud to hear that the Coral Homes team went above a...
Read morend beyond despite certain challenges. We appreciate your feedback!- Verified
Fantastic communication!
We have recently finished choices for our new build, and just awaiting a construction date.
The communication from the colour appointment with [Name Removed] have been absolutely excellent. Being out of State while the build is going ahead has been very stressful, and very limiting regarding choose colours/materials etc as we could not attend the appointments in person. [Name Removed] was amazing, put our anxiety to rest as she helped us out with every step of the way, providing us with samples that we could physically see, photos of many diff...
Hi Sarah,
It is absolutely fantastic to hear your colour appointment was a wonderful experience! We are pleased that your Interior Designer guided you through the process and gave you professional a...
Read moredvice. Thank you for your honest and constructive feedback. If you do have further concerns please send through your build number and we can investigate this matter as soon as possible. We look forward to hearing more about your Coral Homes journey.Thank you, if we do have more concerns we will be sure to contact you. Hopefully the interior designer will get some good feedback given to her for the work she has done for us as I am sure she would ...
Read moreappreciate it. Thanks and we look forward to our build starting.We'll pass your great review onto the Interior Designer, she'll be glad to hear it. Thank you once again!
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It was perfect.
[Name Removed] gave her full efforts & input. She was humble, welcoming & did not rush on anything. She helped on every step. Highly recommended!
Thanks [Name Removed], you are amazing :)
We only had a problem with Tiles appointment with Beaumont Tiles, we don't feel satisfied still but there was nothing special of choosing elegance this is what we found. We would have better off with designer.
Hi Seth,
We are pleased to hear about your experience so far! It's great to know our staff were approachable and provided you with fantastic customer service. We're sorry to hear about your experien...
Read morece at the tiles appointment, this is valuable feedback that we will be taken onboard. Please keep us updated on the rest of your Coral Homes journey, we would love to read all about it!ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Hi Ashleigh,
Congratulations on building your first home! We're so glad that during your Coral Homes journey you received exceptional support and service. We're thrilled to read that you are loving your brand-new Coral Home.