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Perfect cruise !!!!
Becca booked our cruise
She did everything her experience knowledge was amazing
She knew her cruise ships and she was absolutely correct
Ship was just perfect
Highly recommend it to anyone
1 comment
Similar opinion? Write a review on ieatwords.com.au!
SarahBrisbane
- 12 reviews
- 5 likes
The booking got done, so that’s good... I guess
We had an agent who didn’t really listen, kept spelling our names wrong even with me emailing and writing them down. She made my invoice out to a different first name. The cruise was for our honeymoon and she said that would be mentioned. That didn’t happen. We asked for midship, I trusted (silly me) that she had booked midship after explaining the room. After paying, I realised, it wasn’t. It was at the front of the ship. She did the bare minimum, minimal correspondence, no reminders of anything, nothing. We bo
1 comment
andrew_morosCruise About
Hi there Sarah,
This is certainly not ideal and I'm sorry to hear this happened. ... Read more
Please email me at: [email protected] - along with your booking details, and I'll be happy to address this accordingly. Best regards, Felix.Similar opinion? Write a review on ieatwords.com.au!
Easy way to holiday
Perfect holiday, book a cruise with Cruise about in Hervey Bay with Cindy Dorr who will plan it all, /listen to what you want and come up with some great ideas. She has plenty of experience and is a great listener. Her information is accurate and you go on holiday confident it will be as you plan.
1 comment
andrew_morosCruise About
Hey there Maryann,
Thanks so much for taking the time to share your kind words.... Read more
It really sounds like the team at Cruiseabout Hervey Bay know how to deliver amazing travel experiences. It would be my pleasure to pass your review onto the team and their area manager for extra recognition. Hope you have a great day and I'm sure the team will certainly look forward to working with you again in the future! Best regards, Felix.Similar opinion? Write a review on ieatwords.com.au!
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Fabulous Service
Booked the cruise with just one phone call and Vanessa organised everything for us it was so easy.
Sailed with Princess and the food, shows and ship was amazing.
Had a balcony cabin and it was bigger than I expected.
Overall a great holiday.
1 comment
andrew_morosCruise About
Hey there Clare Bear,
This is such great feedback!... Read more
Thanks for taking the time to share it! It sounds like Vanessa knows how to deliver amazing travel experiences and it would be my pleasure to pass this onto her and her area manager for extra recognition. Hope you have a good day and I'm sure Vanessa will look forward to working with you again in the future. Best regards, Felix.Similar opinion? Write a review on ieatwords.com.au!
DebIllawarra, NSW
- 3 reviews
Very informative
Easy booking, Jade did all the work for us
Excellent holiday with the grandkids
Excellent cabin size
Excellent Dining in the evening, best we have ever had.
Could of had more spas and room in the over 18 section of the boat .
1 comment
andrew_morosCruise About
Hi there Deb,
Thanks for taking the time to share your kind words.... Read more
It sounds like your Jade knows how to deliver amazing travel experiences. It would be my pleasure to forward your post onto Jade and her area manager for extra recognition. Hope you have a wonderful day and I'm sure Jade will look forward to working with you again in the future, Best regards, Felix.Similar opinion? Write a review on ieatwords.com.au!
Me0001Sydney
- 3 reviews
- 1 like
- Verified customer
Inexperienced agents
Double check before booking that your "Cruise specialist" actually has any experience cruising or knows what they are talking about. Ours seemed lovely and helpful, but it turned out much of the information she very confidently told us about our cruise turned out to be completely untrue, or related to different cruise lines not the one she booked us on! And things she had supposedly arranged didn't happen because of mistakes she made. Worse, when I let them know afterwards, they didn't seem to care and brushed us off with "We are sorry your ho...Read more
liday wasn't what you were hoping". Actually we had an OK holiday, that's not the point - we should get good service when they're getting commission! We would have been better off booking direct with the cruise line and arranging everything ourselves. Or seeking out a cruise specialist who had actually cruised...1 comment
andrew_morosCruise About
Hi there Me0001,
Thanks for reaching out. ... Read more
I am sorry to hear this has happened and welcome the opportunity to assist. If you could please forward your booking details in an email to me at: social.media@cruiseabout.com.au - that would be grand. Best regards, Felix.Similar opinion? Write a review on ieatwords.com.au!
Excellent from beginning to end
Booking process was excellent from beginning to end. Way above our expectations. Accommodation and amenities were fantastic.The dining onboard was amazing. The staff were fantastic throughout our whole cruise. Loved every minute of it.
1 comment
andrew_morosCruise About
Hi there Helen A,
This is such wonderful feedback.... Read more
Thanks for taking the time to share it. It sounds like our consultant knows how to deliver amazing travel experiences. Hope you have a great day and I'm sure the team will look forward to working with you again in the future. Best regards, Felix.Similar opinion? Write a review on ieatwords.com.au!
John McCSydney Surrounds, NSW
Cruise made very easy from the first call
From the first phone call till I received all the travel docs Cruiseabout were a first class co to deal with we have done a few cruises through them and they were all great I would like to give a big thank you to all the staff involved at McMahons point lead by Dannelle Talvi
1 comment
andrew_morosCruise About
Hi there Jon McC,
Thanks so much for taking the time to share your kind words.... Read more
It would be my pleasure to pass your post onto Dannelle and her area manager for extra recognition! Hope you have a great day and nothing less than an amazing travel experience! Best regards, Felix.Similar opinion? Write a review on ieatwords.com.au!
Great break and best way to see the world
Candice from Cruiseabout, Geelong West, made cruising easy. great information, questions quickly answered and always ready to listen and try to fulfill requests, and good communication skills. crusie workout just as requested and would do again and again with Cruiseabout, Thanks
1 comment
andrew_morosCruise About
Hi there Nick,
Thanks so much for stopping by and sharing your kind words.... Read more
It sounds like Candice knows how to deliver amazing travel experiences. I'll pass your post onto her and her area manager for extra recognition. Hope you have a wonderful day and nothing less than an excellent trip! Best regards, Felix.Similar opinion? Write a review on ieatwords.com.au!
Find out how Cruise About compares to other Booking Services
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Highly recommended
Penny Anning from Cruise About Sandy Bay was extremely friendly, knowledgeable, efficient and a pleasure to organise a holiday with - her accommodation bookings were fantastic and we had full confidence in all the arrangements she had made for us. She definitely knows her business.
1 comment
andrew_morosCruise About
Hi there Irena,
This is such great feedback! Thanks for taking the time to share it.... Read more
I'll pass your post onto Penny and her area manager for extra recognition. Hope you have a great day and I'm sure Penny will look forward to working with you again in the future! Best regards, Felix.Similar opinion? Write a review on ieatwords.com.au!
Peter PAU
Cruising Made Easy.
From the initial quote to last minute details and confirmations, Cruise About Shellharbour made our cruise both highly enjoyable & memorable. Definitely consider using you people next time we cruise.
1 comment
andrew_morosCruise About
Hi Peter P,
Thanks so much for stopping by and passing on this wonderful feedback! ... Read more
I'll pass your compliments onto the Shellharbour team as well as their area manager. Hope you have a great day and nothing less than an amazing travel experience! Best regards, Felix.Similar opinion? Write a review on ieatwords.com.au!
thatsgoldAU
- 2 reviews
Perfect Holiday
Vanessa Harrison from Cruiseabout Mosman was absolutely fabulous so gave me the best deal and kept intouch frequently.The Ship Carnival Spirit was fantastic and was No.1 compared to P&O and Princess Cruises.
1 comment
andrew_morosCruise About
Hi thatsgold,
Thanks so much for stopping by and passing on this wonderful feedback! ... Read more
I'll be sure to forward your compliments onto Vanessa and her area manager for extra recognition. Hope you have a great day and I'm surer Vanessa will look forward to working with you again in the future. Best regards, Felix.Similar opinion? Write a review on ieatwords.com.au!
youngiegold coast
The best in the buisness
I found the staff at cruise about to be professional and courteous. nothing was a problem would recommend 100 percent.Always replied quickly by email. Went that little bit extra when gathering information .
1 comment
andrew_morosCruise About
Hi there youngie,
Thanks so much for stopping by and passing on this wonderful feedback! ... Read more
Hope you have a great day and nothing less than an amazing travel experience! Best regards, Felix.Similar opinion? Write a review on ieatwords.com.au!
Beautiful cruise along the Croatian coast.
The booking process with Cruise About (Kathy from Kew) was quick, thorough and easy.
The cruise surpassed all expectations ..... perfect.
Our room (suite) was spacious and modern with 2 balconies.
The dining was excellent.
1 comment
andrew_morosCruise About
Hi Wendy,
This is such great feedback!... Read more
Thanks for taking the time to share your kind words. I'll be sure to pass your compliments onto Kathy and her area manager for extra recognition. Hope you have a wonderful day and I'm sure Kathy will look forward to working with you again in the future. Best regards, Felix.Similar opinion? Write a review on ieatwords.com.au!
Albany Creek Cruiseabout
I recently booked my very first cruise at Cruiseabout in Albany Creek. They are an incredible office. The consultant who looked after me was Julianne. She went over and beyond my expectations! She was very patient with me and her excitement and dedication at ensuring I have a great time. She was simply wonderful and I will recommend her to all my friends!
1 comment
andrew_morosCruise About
Hi there Bron,
This is such great feedback!... Read more
Thanks for taking the time to share your kind words. I'll be sure to pass your compliments onto Julianne and her area manager for extra recognition. Hope you have a wonderful day and I'm sure Julianne will look forward to working with you again in the future. Best regards, Felix.Similar opinion? Write a review on ieatwords.com.au!
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Happy passengerBrisbane
fantastic experience at Cruiseabout
Booking was easy great staff, wonderful experience, accommodation was good decent size but maybe could plan the bathrooms with another shelf under the sinks as there was plenty of room to do this .Food was great many optional varieties and the waiters and waitresses were exceptional,made you feel very special.
1 comment
andrew_morosCruise About
Hi Happy Passenger,
Thanks so much for stopping by. This is such wonderful feedback!... Read more
Hope you have a great day and we look forward to working with you again in the future. Best regards, Felix.Similar opinion? Write a review on ieatwords.com.au!
DennisSydney
- 6 reviews
Little Knowledge
CruiseAbout is a sub of Flight Centre. They are totally and utterly incompetent. Promised lots delivered precious little.
They cancelled our cruise and promised to give us our money back on it and the other items surrounding it. After weeks of waiting and lots of phone calls they said all they would do is refund the cruise money which they had held for months and nothing else.
The only reason we incurred the other costs was because of the cruise.
Just pathetic.
Never again.
In our opinion find out if the travel company you are dealing with is Flight Centre or a subsidiary of Flight Centre and if it is RUN!!
1 comment
andrew_morosCruise About
Hi Dennis,
This is certainly not ideal.... Read more
If you could please email me along with your booking details to: [email protected] - I'll be happy to investigate this further. Best regards, Felix.Similar opinion? Write a review on ieatwords.com.au!
Bob
- 3 reviews
- 1 like
Booking, and paper work not completed
Booked a cruise Princess cruisess with Cruise About in SA most info done over the internet but when I ask to print for me the cruise info where to board, luggage tags etc, I was told they cannot do because I did not supply my credit card numbers, I said I do not have a credit card and never have a problem in the past with Princess and other cruises, then the person from office said we can provide Princess cruises phone number and U can sort out with them.
I called Princess cruises and I was told the booking I do have belong to Cruise about and they have commission. Cruise About has responsibility is to provide me all documents.
today I receive an email from Cruise about they handball my case back to Princess cruises, well no more comment
1 comment
andrew_morosCruise About
Hi Bob,
This is certainly not ideal.... Read more
If you could please email me along with your booking details to: [email protected] - I'll be happy to investigate this further. Best regards, Felix.Similar opinion? Write a review on ieatwords.com.au!
Norwegian cruise with Hurtigruten
Excellent customer service from Cruiseabout and comfortable accommodation on board the vessel. Excellent buffet meals with a wide variety presented in generous amount at each meal. Optional excursions were varied and very interesting, catering for a broad range of interests.
Similar opinion? Write a review on ieatwords.com.au!
Price beat just a scam
I had a quote for a cruise from an overseas travel company, wanting to really keep my Dollars in Australia I contacted Cruise Price beat about to see if they could match the quote 25 emails and a week of duck shoving and making all sorts of excuses I finally got a quote, but is still over $100 P/P dearer, so much for their price beat,
This is after I have emails from the salesman that they would beat the price.
Last Saturday I received a phone call fro a lady at Cruisebout tell me the price was $1480 per person not bad but certainly not ...Read more
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Isabelasked
Does Cruiseabout charge a fee for booking a flight?
1 answer
Not that I am aware of. We have recently had 2 cruises bookied with them and the flights were inclusive in their final price. If they do charge a fee I'm okay with that as there prices are good. Very happy with Emma (the girl we dealt with). cheers.. Anna
Francesasked
Is there a good gym on the cruise boat?
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andrew_morosCruise About
Hi there Les,
Thanks so much for taking the time to share your kind words.... Read more
It sounds like Becca knows how to deliver amazing experiences. Hope you have a great day and I'm sure Becca will certainly look forward to working with you again in the future! Best regards, Felix.