MargaretPerth
- Easystart Homes South West
- Verified customer
Fantastic customer service & a beautiful, quality build!
I had my reservations about building. I built many years ago with a smaller builder & the experience was terrible. Out of curiosity I looked online at what was available. Easystart had a great reputation so we made the effort to visit a display home. We are so glad we walked into Daniel Lewis’s display house! He was so helpful from the start. He was very informative about the building and finance process but also had a lot of knowledge about Perth real estate in general. Daniel didn’t pressure us & basically wouldn’t allow us to proceed unless ...Read more
we were comfortable. His customer service was faultless and was always contactable regardless of what time of the day it was. Nothing was a bother for him. We’re now in our new home & to be honest, I think it’s better than the display version! Our building supervisor, Paul Swarbrick did a great job. The quality of our home and build is amazing. We’ve just had a couple of weeks of bad weather & we’re right on the coast. The house has taken a beating from the weather but it’s built water tight & whisper quiet. So very happy we built with Easystart Homes. Would highly recommend to anyone looking to build a quality home. Worth every cent!
1 comment
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DanMeadow springs
- South West, Bunbury
- Verified customer
Very happy with the result
Easy start stood out from the rest of the first home buyer building companies, we initially looked at a few different ones and then walked into a display and were greeted by Daniel Lewis ( New homes consultant) His approach very professional and friendly, I would highly recommend going through Daniel if you are looking at a first home build. Our contract administrator Jacqui was very responsive and helpful throughout the whole build. Our building supervisor Alistair was very thorough and supportive through out the building phase.
1 comment
Summit H.Easystart Homes
Hi Dan,
Thanks for taking the time to write such a great review!... Read more
We work hard to make it easy for first home buyers so we're thrilled that you enjoyed your home building journey with us. I'll pass on your 5 star review to Daniel, Jacqui and the new homes team. Enjoy your new home! Best regards, Rikki (marketing)Similar opinion? Write a review on ieatwords.com.au!
- Easystart Homes South West
- Verified customer
First home owners best friend, highly recommended !
I just wanted to take the opportunity to say how happy I am with the build of my first home and the whole process from start to finish.
Being a first home builder the whole process seemed really daunting and didn't have a clue where to start! (as well as hearing some horror stories of building) So I did my homework (this website is awesome for that !) and knew a couple of builders who had good reputations but after visiting some display homes with other builders I went to an easystart display home and got into contact with Brian Belnick and...Read more
never looked back. Brian made the whole process sound achievable and no request was too hard for Brian. Then when I was all locked in, I was informed of what to do at every step (which is great for someone who really has no idea what steps to take and in what order) every single person I have had contact with at Easystart or at the Summit Homes office has been super friendly, patient and professional :) Then onto Prestart with Marie Vitanza. Marie was wonderfully patient throughout the whole process and really is passionate and knowledgeable about what she does. She again, made a seemingly daunting process achievable and informed me of what to do at every step making sure I was always in the loop with what was going on in regards to the house. The @home portal is absolutely fantastic for helping with prestart decisions, I was able to choose at least half of my selections before my appointment. As well as keeping me in the loop throughout the build.
1 comment
Summit H.Easystart Homes
Hi Caitlin,
Thank you for taking the time to write such a wonderful review!... Read more
We pride ourselves on being the builder that makes it Easy for first home buyers to achieve their new home dream and our ‘built around people’ philosophy means customer service is at the very heart of what we do. We’re pleased to hear that this was delivered by every member of our team as we believe in open communication, ‘@home portal’ is another way we like to keep you up-to-date and completely informed so can you monitor the progress 24/7. Thank you again and I’ll be sure to share your feedback with the entire team. Best Regards, Jay (Marketing)Similar opinion? Write a review on ieatwords.com.au!
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- Easystart Homes South West
- Verified customer
Brilliant. Can't fault it!
Seems to be of really good quality. Spoke with the staff on site who were very helpful and explained what they were doing.
Happy with the updates. Kurt and the staff who update the @home portal have kept me well informed.
Customer service has been excellent. Any queries or questions, and i get response in a very timely manner.
From the beginning I have dealt with same people Kurt and Leon, who seem as eager as us that everything goes to plan, which is great because i know they want us to succeed. The site supervisors have bern really good too, letting know who they are, and are encouraged to ask any questions i have.
I wouldn't go anywhere else with my build. Very happy with Summit.
1 comment
Summit H.Summit Homes
Hi Jacinta,
Thank you for your 5 star review!... Read more
We work hard to make it easy for first home buyers and pride ourselves on delivering a quality build and excellent customer service. We’re happy you’re enjoying your @home portal – it’s such a great way to share in the progress updates. I’ll be sure to pass your comments along to the team. Thanks, Jay (Marketing)Similar opinion? Write a review on ieatwords.com.au!
- Easystart Homes South West
- Verified customer
They have been very easy to deal with!
We initially met with Simon Patrick through the reference of a work colleague and wouldn't have one bad thing to say about him. He gave us all the information required in a very quick timeframe.
We then experienced Cerys through the pre-start team and she looked after us very well. Her management of our last minute changes were great!
So far we are 70% of the way through our build and have been amazed with the customer service received via email and through the online portal. Glen has been quick to provide updates and is always available when you need him.
So far we are very happy with this organisation and are looking forward to getting into our new house.
1 comment
Summit H.Easystart Homes
Hi Josh,
Thank you for your review. We’re so pleased you’re new home dream has been such an easy experience so far and look forward to sharing in the rest of your journey with you.
Thanks, Jay (Marketing)
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- Easystart Homes South West
- Verified customer
Quality builder, take alot of pride in their work
The professionalism that easy start homes put into the build was amazing, I was in melbourne for the entirety of the build. Everything was so easy especially with their online portal.
The block was always clean. Compared to every other block in the street. There were no major hiccups in the build at all. Will definitely build with them again.
1 comment
Summit H.Easystart Homes
Hi Michael,
Thank you for your independent review!
We treat every house as a home from day one and are renowned for our clean sites. The online portal is a great way to stay up-to-date with your build... Read more
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- Easystart Homes South West
- Verified customer
Amazing experience and so happy with our new home!
I'm not usually one for writing reviews but it would be unfair not to share what an amazing experience we had with Easystart! From the start of the process, our Sales Manager openly discussed options and things we wouldn't have considered including as a first home owner and was super flexible, patient and accommodating with all of our changes.
Our Contract Administrator has years of experience in this Industry behind her which was evident in our pre-start meeting and her recommendations. Again, she was also very accommodating with our chang...Read more
es and endless questions and although juggling multiple clients, was always in touch with responses with extremely quick turn around's. She also went out of her way to help us push through some urgent changes to avoid missing deadlines for our finance etc. Last but definitely not least, our Site Supervisor was fantastic, very flexible and easily accessible to discuss any queries we had. Despite being very busy, he was on the ball and knew exactly what Trades were due in on what time and was extremely particular when checking over their work. The quality of our home is outstanding and it was built within 5 months. The Summit Portal was such a great idea and allowed us to view pictures and see what Construction phase we were up to. Overall, i would happily recommend Summit to friends and family, it was a very personable and positive experience and we couldn't be happier with our new home!1 comment
Summit H.Easystart Homes
Thanks Abbie for taking the time to review us, we really appreciate it. Our team works hard to make it easy for first home buyers and it is so good to hear that you have had a great experience.
We li... Read more
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MALLIK ARJUNPerth
- Easystart Homes South West
- Verified customer
Excellent building experience with Summit Home Easy start
We are very happy with our home from Easystart, from the beginning to the end of the process has been a stress free experience for us. Building our first home was fairly overwhelming to begin with as we had no idea what we were in for. Our sales consultant Shawn Lewis has guided us all through the pre-construction and also helping us to find the right lot according to our budget with ease and was always very helpful in providing answers to our endless questions in a very professional manner. Not only was Shawn glad to explain the process of bui...Read more
lding our very first home but he also spent time taking us to potential displays to make sure we were completely happy with the home we were going to build. Isabella our contract administrator worked very hard in providing accurate information with as much attention to detail as possible, to make our pre-start selections a pleasant experience. The quality and workmanship delivered on our property is incredible as everything looks neat, tidy and of a high standard. Marco Palezza our construction supervisor has had regular contact with us during the build to ensure we were kept up to date information with each stage of construction and were clearly informed of what was going in from slab down to the handover. Any minor issues we have had were dealt promptly and without any hassles. It has been a very easy process which we are thankful for after hearing some of the horror stories that people experience with other building companies. We have moved into our very first home in five and half months and are extremely happy with the construction and I would like to say thanks to the entire team of SUMMIT HOMES for their marvelous work. God Bless1 comment
Summit H.Easystart Homes
Hi Mallik,
Thank you for taking the time to review Easystart Homes. Our team genuinely enjoys helping first home buyers achieve their home dreams and to hear that it was such a pleasant and stress fre... Read more
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Chantal DPerth
- Easystart Homes South West
- Verified customer
Great builder with high standards
We had a great experience with Easystart/Summit.
After pulling the plug with another builder I am so happy I made the change to Easystart/Summit. They made it happen!
I'd say the least enjoyable part was the paperwork but if you keep an eye on it and check for errors you'll be ok.
Once we got past the admin our build was smooth sailing. I cannot fault our Site Supervisor Colin. His commitment to his job is above standard. Always returns calls promptly and knows exactly when everything is getting done. Very organised.
The quality ...Read more
of work is worth mentioning. I hardly found anything wrong at PCI to fix and the 3 things I did find were fixed the very next day. I am really happy with our home and I'm glad that we chose Summit to build it for us.1 comment
Summit H.Summit Homes
Hi Chantal,
Thank you so much for great review on Easystart Homes.... Read more
We pride ourselves on working hard to make it easy for first home buyers and we’re so pleased that your building journey has been a pleasant one. We wish you many happy memories in your new home! Thank you, Jay from MarketingSimilar opinion? Write a review on ieatwords.com.au!
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- Easystart Homes South West
- Verified customer
Very happy first home buyers
So far, the brickwork has been completed and we are happy with the progress. Our sales rep was fantastic and went out of his way to assist us and ensure we were getting exactly what we wanted. Westgate Finance were also faultless. We were not 100% satisfied with the assistance we received at our pre-start meeting, there were a couple of things that were rushed in our meeting and as a result, we are not completely happy with the final result. I think that being first home buyers, this process needed to be a little more thorough, and we needed so...Read more
me more prompts about our options e.g. Did we want full length windows or standard? Customer service from our contracts administrator was a little tedious initially; however this has drastically improved. Our site supervisor is a little slow to respond to emails, but provides good feedback and has been very proactive in contacting us to provide updates. We are very happy with the state of the block - it is always very tidy. Overall, a very easy and stress free experience.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Summit South West
- Easystart Homes South West
- Verified customer
Excellent, Hassle Free, High Quality, Exceptional communication.
So far so good! We have just signed our building contracts and about to go into pre start our consultant Shawn has been AWESOME throughout the whole planning process. I wasn’t the easiest client as I had many variation to the London design to satisfy requirement of the land and my own as well. Shawn has spent a lot of time with us getting it all right he took us out to the house plan we wanted that was in construction and when we were not happy with it, he was more than accommodating and we looked at another plan that we did like. I would highl...Read more
y recommend Shawn as a building consultant as he has defiantly worked hard for us to get an individual, well priced home to suite our needs. His communication is good with follow up emails and phone calls being very prompt even at 9:30 at night. As for commenting about the quality of build I can’t just yet from my own experience but I am confident that the rest of the building process will be excellent. After seeing a friend finish her build with easy start late last year and have spoken with other people about summit homes group they have all had a fantastic experience. Our slab went down 10 days after our finance was finalized everything happen so fast after that. Our brick work was done in 6 days :) everyday something was happening on site, Robert our site supervisor was fantastic great communication and very helpful you can really tell how organised he was by the flow of the build each stage happen straight after each other making our build time quicker then we thought 5 months from slab down and we will be getting our keys. During our build we had a change over of site supervisor i was a little worried it was going to slow things down but it didn't Brendan has been great and attention to detail from both site supervisors has been fantastic picking up on the small things and sorting them out with no hassles. I had the opportunity to be on site a lot checking up on what was happening and talking with the trades and WOW they have all been Fantastic defiantly a dedicated team of trades. Overall I can not recommend Easy Start Summit Homes Group enough they have been absolutely amazing, Defiantly making the great Aussie dream a smooth ride. :) Thank you to Everyone at Easy Start Summit Homes Group1 comment
Summit H.Easystart Homes
Hi Mell,
Thank you for taking the time to review. The entire team at Easystart Homes works hard to make it easy for first home buyers and we’re glad that you’re experiencing a fantastic, hassle free ... Read more
building journey. We look forward to an update once you’ve got your keys!Similar opinion? Write a review on ieatwords.com.au!
Phoebe HHilton
- Easystart Homes South West
- Verified customer
Amazing! Can't say enough good things!!!!
Every step of our build (before and during) has been fantastic!! From day one we've had constant updates and everyone has been so amazingly helpful. We honestly couldn't have asked for any more than what they have done.
We were worried we would be talked into spending far too much (as other companies had tried to do), but we were actually talked out of going over budget and never felt pressured or rushed to make a decision. All the staff were always available to answer any questions we had and if ever there was anything (even minor) that was g...Read more
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Keven Swattenperth
- Easystart Homes South West
- Verified customer
A plan without a Craftsman is just a wish
I am exceedingly pleased with the quality of my home build, as it evolves from a drawing on paper to bricks and mortar and now teeters weeks from completion. I have just reached lockup. The workmanship and quality is particularly good and I am looking forward to the end result, as I have no doubt that it will be a home to be proud of.
From my first interview with Shaun Lewis then on to my Site Manager Gary Pellington and Contract Manager Cerys Loader, every question I had was answered and their help and suggestions were always relevant. They...Read more
were always available when I needed them and made me feel important. I am extremely pleased with Easystart and Summit as a builder and I have recommended to those who have seen the progress of my new home to approach Easystart first, should they decide to build.Similar opinion? Write a review on ieatwords.com.au!
- Easystart Homes South West
- Verified customer
Great first home
Our journey started in October 2014 my partner Sarah and I decided it was the right time in our lives to look into building our first home. We went out looking at display villages only to be disappointed and shut down time and time again, being a young couple we were told on many occasion that we couldn’t afford this house or the sales person not even giving us the time of day or taking us seriously and were quite rude.
We had nearly given up when we were driving past a display village in Byford we decided we would check out a summit home ther...Read more
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- Easystart Homes South West
- Verified customer
First Home Buyers Very Happy!
We have just built our first home through Summit and couldn't recommend them enough. From the first introduction with the sales consultant we knew we made the right decision with the builder. Our contracts administrator was extremely helpful and friendly during our pre start selection, the whole process was very easy. During construction everything worked like clock work and the online portal was a great help as we did not live close by. Our construction supervisor was very professional, confident and punctual with his work. Towards the end of...Read more
the construction phase Summit were very informative with what we had to do next in order to get into our home. We can not fault them in anyway and would strongly recommend them as a builder. Everything was so easy and we could call them at anytime with any question. The most important thing was they delivered a quality product on time with no problems at all.Similar opinion? Write a review on ieatwords.com.au!
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- Easystart Homes South West
- Verified customer
Absolute perfect experience!
Since Walking into one of the display houses, asking a couple of questions we were on our way. Every question and queries we had they were answered extremely fast. Shawn Lewis sat with myself and my partner going through what we wanted in a house, using a design and making changes to suit our wants and our budget. not feeling as if we had the same design as everyone else. The customer Service from Shawn was fantastic. Being able to be in contact with him regarding anything we needed, he would always answer or get back to us promptly. Our pre-st...Read more
art was fantastic, This was a smooth and easy process. We were able to change things to suit our wants, also having suggestions for us to think about as well. The building process has been so fast. Andrew Rose has informed myself and my partner of anything that is necessary. Giving us regular updates. If we needed anything he would be there to help with any questions regarding the build. This has been the best experience, We are so glad we chose east start to build our first home and we will defiantly be building with them again!Similar opinion? Write a review on ieatwords.com.au!
Colin S
- 2 reviews
- Easystart Homes South West
- Verified customer
Happy Customer
On a visit to an EasyStart Display Home, we met an amazing agent named Shawn Lewis who helped us with all our questions. Soon thereafter we embarked on the process of doing the paper work towards our new home. This process was strategically seamless and absolutely professionally handled. The second stage was when the building started. Our building manager was Andrew Rose. The building process filled us with excitement and led to many sneak-peeks at night. The quality of the build and the, once again, professionalism shown by the EasyStart...Read more
manager was a testament to us having made the right decision to accept Summit to build our house. Now six months later we are proud owners of a beautiful well-built home. I would like to thank specifically, Shawn Lewis and Andrew Rose as well as the rest of the EasyStart Team at Summit for making our dream come true. Thank you so... so much!Similar opinion? Write a review on ieatwords.com.au!
- Easystart Homes South West
- Verified customer
My first home done right
The whole process from start to finish has been a great experience. Had the plans altered to fit my needs and build the first home I had dreamed of. Excellent support through out my build with both of my building supervisors who were willing to go above and beyond to ensure the works were completed to an outstanding finish.
Any issues with minor things have been fixed within a few days of me bringing them up. Would highly recommend anyone looking to build to go with the Summit homes group.
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FirsthomeownerPerth
- 9 reviews
Excellent customer service
I am only in the early stages of construction, so I cant comment on the quality of the build as yet, but what i can say is they thus far everyone I have dealt with are prompt, efficient and the customer service has been above and beyond what I could have expected. The client administrators have gone out of there way to accommodate me, a first time builder, who has made mistakes in the prestart process. They have been back and forth with me and never once made me feel a nuisance. I even had the sales person helping me at one point, when it was not his area whatsoever.
Efficiant, prompt, freindly, patient customer service
Recommended a poor financial advisor within Westgate but that was rectified and he left the company
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Impressed with build quality
Having built twice before with other builders, I had high expectations for this home. Easystart delivered on everything they said they would. From the very start, right through to after I moved in. I had a few minor maintenance issues, but these were resolved quickly and with no fuss. Nothing was too much trouble. I enjoyed seeing the progress of my home during construction and i'm impressed with the finished product. I'm not planning on building again for a while, but if/when I do, I'll be building with Easystart.
Honest, good quality, delivered when they said they would
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Questions & Answers
Janeasked
Hi, what is the deposit required for easy start first homebuyers grant?
1 answer
Summit H.Easystart Homes
Hi Jane, thanks for your question. At Easystart Homes, we have access to home loans with as little as $2,500 deposit. For a limited time, we'll also pay your rent while you build. Best regards, Rikki (marketing)
Tom Macasked
I am about to build a home with summit. I have chosen to go with timber frame roof structure instead of steel. Is there going to be more cracks appearing over time once the house settles? is steel the preferred option for this ?
2 answers
Wall cracking can also occur in circumstances where your property has been poorly-designed or constructed. Too much weight on a wall can contribute to wall cracks. Inferior, flawed or faulty building materials or under engineered footing design can also contribute to wall cracks. Timber is subject to rot or wrap if expose to element, like insects and termites. How ever this can be treated and is more cheaper then Steel. Timber is lighter and therefore put less stress on your boundary and internal walls. From a safety point in case of fire most houses reach 700 to 1000 degrees Fahrenheit while burning. Steel weakens in 230 degrees Fahrenheit. Wood however does not ignite until it reaches 250 degrees Fahrenheit. Wood however remain cooler on the inside then the unprotected steel. Hope this answer your question and when it comes to engineering of your complete project rest assure I did my homework first and Summit tick all my boxes.
Thanks for your help. I am going with timber. Hopefully it all works out to a high standard.
shazsam31asked
Hi,
Just wondering if low deposit scheme is still available and how it works, or do I need to provide a minimum 5% deposit to purchase a H&L package.
TIA!
Sharon
1 answer
Summit H.Easystart Homes
Hi Sharon,
We have many financial solutions available to help you into your first home, including if you have a low deposit. We'd love to talk to you about this more, please feel free to give us a call on 6555 7549 at your convenience.
Best Regards,
Jay (Marketing)
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Summit H.Easystart Homes
Hi Margaret, thanks so much for your wonderful review! We are so thrilled to hear you’re enjoying your home building journey with us. I’ll pass on your great feedback to the team. Thanks again and we ... Read more
wish you many happy years in your new Easystart home. Thanks, Gemma (marketing)