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Easystart Homes South West, Summit Homes South West, New Generation Homes South WestMargaretPerth
- Easystart Homes South West
- Verified customer
Fantastic customer service & a beautiful, quality build!
I had my reservations about building. I built many years ago with a smaller builder & the experience was terrible. Out of curiosity I looked online at what was available. Easystart had a great reputation so we made the effort to visit a display home. We are so glad we walked into Daniel Lewis’s display house! He was so helpful from the start. He was very informative about the building and finance process but also had a lot of knowledge about Perth real estate in general. Daniel didn’t pressure us & basically wouldn’t allow us to proceed unless ...Read more
we were comfortable. His customer service was faultless and was always contactable regardless of what time of the day it was. Nothing was a bother for him. We’re now in our new home & to be honest, I think it’s better than the display version! Our building supervisor, Paul Swarbrick did a great job. The quality of our home and build is amazing. We’ve just had a couple of weeks of bad weather & we’re right on the coast. The house has taken a beating from the weather but it’s built water tight & whisper quiet. So very happy we built with Easystart Homes. Would highly recommend to anyone looking to build a quality home. Worth every cent!
1 comment
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DanMeadow springs
- South West, Bunbury
- Verified customer
Very happy with the result
Easy start stood out from the rest of the first home buyer building companies, we initially looked at a few different ones and then walked into a display and were greeted by Daniel Lewis ( New homes consultant) His approach very professional and friendly, I would highly recommend going through Daniel if you are looking at a first home build. Our contract administrator Jacqui was very responsive and helpful throughout the whole build. Our building supervisor Alistair was very thorough and supportive through out the building phase.
1 comment
Summit H.Easystart Homes
Hi Dan,
Thanks for taking the time to write such a great review!... Read more
We work hard to make it easy for first home buyers so we're thrilled that you enjoyed your home building journey with us. I'll pass on your 5 star review to Daniel, Jacqui and the new homes team. Enjoy your new home! Best regards, Rikki (marketing)Similar opinion? Write a review on ieatwords.com.au!
Rohan APerth
- New Generation Homes South West
- Verified customer
A beautiful, quality home and an amazing building experience throughout
Our journey with New Generation Homes (NGH) began early in the year at one of their Display Homes, and is now coming to a close with our build having reached practical completion earlier this month - and it has been absolutely fantastic throughout.
Being first home buyers, we had literally hundreds of questions at the start, and no matter how big, small, silly or smart they may have been, every single one was answered patiently and with expertise by our fantastic sales consultant, Samantha Lutey. She was extremely quick, knowledgeable and he...Read more
lpful, going above and beyond to assist us wherever possible, including looking at blocks of land for our design. We had approached NGH based on the positive reviews on this website, and making Sam's acquaintance at the start reassured us that we had made a good choice (and things only got better from there!). Moving on to Pre-Start, we had Isabella Carr as our Contracts Administrator, and the high level of service and assistance continued. Isabella's breadth of knowledge on both technical and cosmetic aspects of building was just staggering, and she provided some great suggestions whenever we were in doubt. Even after Pre-Start, her communication via Email was stellar, and she helped us all the way until we were totally comfortable signing the all-important final contracts. And that brings us to the build itself. Wayne Pitcher was our sub-floor supervisor and Jamie McDonald our building supervisor. From the time siteworks commenced right up until the final finishing touches were applied, we were kept informed every step of the way via Emails and the @Home Portal. Both Wayne and Jamie were lightning-quick on Emails, and having the ability to contact your supervisor directly is a real advantage. We're a nitpicky bunch, and hit Jamie with a multitude of questions, comments and requests throughout the build, and every thing was addressed promptly and to our satisfaction - not once did we feel like we had to settle for less. Jamie was fantastic at keeping his tradespeople on their toes, and this is clearly evident in the final build quality - no matter how small or big, every single thing we reported to him for rectification was taken care of. And last but not the least, we'd like to also acknowledge Zia Mayes, our Accounts contact, who like the rest of the team, was friendly, knowledgeable and helped make the financial side of things go as smoothly as possible.
1 comment
Summit H.New Generation Homes
Hi Rohan,
Thank you for your kind words and congratulations on the completion of your new home! It’s great to hear that Sam, Isabella, Wayne, Jamie and Zia were able to make building your first home s... Read more
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Find out how Summit Homes South West compares to other Home Builders
Know better, choose better.
- South West, Busselton
- Verified customer
Excellent builder
Building my 4th house, I knew exactly what to look for. I researched and compared several builders. I wasn't looking for the best drafter within the builders but for an excellent builder who knows how to build.This is the common mistake that people do when building (my mistake when I built my first house). Don't compare the design since one builder can have your dream house and make your dream house become a nightmare due to low workmanship. I met Todd who I highly recommend when comparing builders. He designed my dream house and did 10 -15 ame...Read more
ndments till the plan was perfect. He also gave me a breakdown of the figures for me to know why the house was at the price. He was also honest with me from the start. He did not tell me: "that something you can look into at prestart", he actually told me: "Alexis that's 7k for just a small feature, having high ceiling throughout the house is a better value for money." You want your drafter to tell you that at the beginning so that you don't face a 25k prestart variation that you will not be able to afford. Summit wasn't the cheapest option but was by far the best choice. I'm getting my keys tomorrow and they definitely exceeded my expectations. If you are building, talk to Todd from Summit, he might not be the right one for you but at least he will provide you something to compare with.1 comment
Summit H.Summit Homes
Hi Alexis,
Thank you for your wonderful feedback.
... Read more
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- Summit Homes South West
- Verified customer
Exceeding customer expectations
I am writing this review as an appreciation for the exceptional customer service provided by our consultants, Glenn Williams and our site supervisor, Jamie McDonald.
We had many ideas on our home plan but limited time to select the plan. Glenn was capable to put all our thoughts together and efficiently present them to us. He provided us useful suggestions about construction & interior designs as well as what to prepare for pre-start, so that we could smoothly go on next stage.
We always received Jamie’s helpful prompt replies and he was...Read more
able to follow up and tackle the problems timely throughout the construction period. The in-depth construction designs that we did not understand were clearly explained and patiently responded. We would like to sincerely thank you for their helps and professional manners. Their efforts are appreciated and we are happy with the final result.1 comment
Summit H.Summit Homes
Hi Brian and Elaine,
Thank you for your wonderful 5-star review! As part of our company ethos, we put our customers at the heart of everything we do, so we're happy to hear how much you enjoyed the hi... Read more
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- Easystart Homes South West
- Verified customer
First home owners best friend, highly recommended !
I just wanted to take the opportunity to say how happy I am with the build of my first home and the whole process from start to finish.
Being a first home builder the whole process seemed really daunting and didn't have a clue where to start! (as well as hearing some horror stories of building) So I did my homework (this website is awesome for that !) and knew a couple of builders who had good reputations but after visiting some display homes with other builders I went to an easystart display home and got into contact with Brian Belnick and...Read more
never looked back. Brian made the whole process sound achievable and no request was too hard for Brian. Then when I was all locked in, I was informed of what to do at every step (which is great for someone who really has no idea what steps to take and in what order) every single person I have had contact with at Easystart or at the Summit Homes office has been super friendly, patient and professional :) Then onto Prestart with Marie Vitanza. Marie was wonderfully patient throughout the whole process and really is passionate and knowledgeable about what she does. She again, made a seemingly daunting process achievable and informed me of what to do at every step making sure I was always in the loop with what was going on in regards to the house. The @home portal is absolutely fantastic for helping with prestart decisions, I was able to choose at least half of my selections before my appointment. As well as keeping me in the loop throughout the build.1 comment
Summit H.Easystart Homes
Hi Caitlin,
Thank you for taking the time to write such a wonderful review!... Read more
We pride ourselves on being the builder that makes it Easy for first home buyers to achieve their new home dream and our ‘built around people’ philosophy means customer service is at the very heart of what we do. We’re pleased to hear that this was delivered by every member of our team as we believe in open communication, ‘@home portal’ is another way we like to keep you up-to-date and completely informed so can you monitor the progress 24/7. Thank you again and I’ll be sure to share your feedback with the entire team. Best Regards, Jay (Marketing)Similar opinion? Write a review on ieatwords.com.au!
- Summit Homes South West
- Verified customer
Very pleased with build and service received...would definitely recommend
Summit are very good to work with and the end product is what I expected and wanted.The staff were very helpful prestart and during the build.
A couple of problems appeared but were fixed without too much problem
I definitely appreciate that you can visit site during the build, after all you are the one paying .Summit also allow you to arrange your own trades to do things like paving and painting.and you can also supply your own fixtures and fittings.
The supervisor was excellent with good communications throughout and things just flowed alo...Read more
1 comment
Summit H.Summit South West
Hi Keith
Thank you very much for your wonderful feedback. We are so pleased that you enjoyed your building journey with Summit South West. Customer service is at the very heart of what we do and our ... Read more
team strives to give our clients the best care, advice as well as a quality build on time. So we're happy to hear that communication and support throughout your building journey has been excellent. I'll be sure to share this feedback with the team. We wish you all the very best in your new home!Similar opinion? Write a review on ieatwords.com.au!
- Summit Homes South West
- Verified customer
First build, no worries, dream come true
We would like to thank the great team at Summit for building our wonderful new home, a dream that started three years ago when we started visiting display homes. From our sales consultant who helped with changes to the design, Todd, to Isabella and Amy who were our contacts at prestart and Andrew our building supervisor they made the whole process stress free. All were happy to help with any questions we had throughout the process, with replies to queries being actioned same day.
When we started looking we did our research and after 6 months...Read more
of looking came across Todd at Summits Chateau display home which we loved the design of. We went back a second time and from there Todd after listening to what we wanted in a home tweaked the design to match what we wanted. We however did not end up building that home, (due to a delay on our side), Todd had then started working in a new home called the Australiana. He called us about it being a plan similar to the Chateau knowing that we would love the design. He had also made some design tweaks, features he knew we were interested in. It was this attention to details, knowing what we wanted and the pressure free environment, (despite the aforementioned lengthy delay on our part), that confirmed for us that we had picked the builder for us and it didn't stop there. Amy and Isabella at pre-start were both very professional, bubbly and very helpful in guiding us through the pre-start process which made us even more excited about building with Summit and no question was too silly to ask being our first home build experience. They both gave us a sense of confidence in our choices which was very comforting. Andrew was our building supervisor and throughout the whole process communicated with us all the way, his attention to detail and organisation of the trades people was fantastic. As the build was 2 mins from home we would visit the house daily and any issues (not many at all) were brought to his attention. Andrew had already spotted them and had taken steps to get them fixed. At PCI we already knew some spots that needed a little work but once again Andrew was way ahead of us and had highlighted them for the trades people to rectify before handover. All his attention to detail in the end gave us a finished home that we look forward to living in for many years to come. Even after handover a couple of small things missed in PCI were fixed promptly. We would also like to thank the ladies at La Vie Interiors for all their assistance in the interior design of the home, (which was at the time a part of our build package). Their knowledge about colour and design was extremely valuable and helped contribute to a build process so much so, that we enjoyed we even got our curtains from them as well. They understood where we were headed with colours and helped guide us to a smoother transitions of colours throughout the home, without overriding our initial choices. While it is some way off, we know that Summit Homes is the company we would build with again and if you are thinking of building Summit is not only is great WA company that make a great home their people make the experience stress free and enjoyable.1 comment
Summit H.Summit Homes
Hi Ryan and Brad,
Thank you for your outstanding review!... Read more
Customer service is at the very heart of Summit Homes as part of our ‘Built Around People’ philosophy. That means we always work towards your new home dream, striving to give you the very best care and individual attention. Our team enjoys sharing in the building journey and we’re so happy to have delivered a wonderful experience for you. We wish you many happy years in your new home. Best Regards, Jay (Marketing)Similar opinion? Write a review on ieatwords.com.au!
- Easystart Homes South West
- Verified customer
Brilliant. Can't fault it!
Seems to be of really good quality. Spoke with the staff on site who were very helpful and explained what they were doing.
Happy with the updates. Kurt and the staff who update the @home portal have kept me well informed.
Customer service has been excellent. Any queries or questions, and i get response in a very timely manner.
From the beginning I have dealt with same people Kurt and Leon, who seem as eager as us that everything goes to plan, which is great because i know they want us to succeed. The site supervisors have bern really good too, letting know who they are, and are encouraged to ask any questions i have.
I wouldn't go anywhere else with my build. Very happy with Summit.
1 comment
Summit H.Summit Homes
Hi Jacinta,
Thank you for your 5 star review!... Read more
We work hard to make it easy for first home buyers and pride ourselves on delivering a quality build and excellent customer service. We’re happy you’re enjoying your @home portal – it’s such a great way to share in the progress updates. I’ll be sure to pass your comments along to the team. Thanks, Jay (Marketing)Similar opinion? Write a review on ieatwords.com.au!
Find out how Summit Homes South West compares to other Home Builders
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- Easystart Homes South West
- Verified customer
They have been very easy to deal with!
We initially met with Simon Patrick through the reference of a work colleague and wouldn't have one bad thing to say about him. He gave us all the information required in a very quick timeframe.
We then experienced Cerys through the pre-start team and she looked after us very well. Her management of our last minute changes were great!
So far we are 70% of the way through our build and have been amazed with the customer service received via email and through the online portal. Glen has been quick to provide updates and is always available when you need him.
So far we are very happy with this organisation and are looking forward to getting into our new house.
1 comment
Summit H.Easystart Homes
Hi Josh,
Thank you for your review. We’re so pleased you’re new home dream has been such an easy experience so far and look forward to sharing in the rest of your journey with you.
Thanks, Jay (Marketing)
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- Easystart Homes South West
- Verified customer
Quality builder, take alot of pride in their work
The professionalism that easy start homes put into the build was amazing, I was in melbourne for the entirety of the build. Everything was so easy especially with their online portal.
The block was always clean. Compared to every other block in the street. There were no major hiccups in the build at all. Will definitely build with them again.
1 comment
Summit H.Easystart Homes
Hi Michael,
Thank you for your independent review!
We treat every house as a home from day one and are renowned for our clean sites. The online portal is a great way to stay up-to-date with your build... Read more
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- Easystart Homes South West
- Verified customer
Amazing experience and so happy with our new home!
I'm not usually one for writing reviews but it would be unfair not to share what an amazing experience we had with Easystart! From the start of the process, our Sales Manager openly discussed options and things we wouldn't have considered including as a first home owner and was super flexible, patient and accommodating with all of our changes.
Our Contract Administrator has years of experience in this Industry behind her which was evident in our pre-start meeting and her recommendations. Again, she was also very accommodating with our chang...Read more
es and endless questions and although juggling multiple clients, was always in touch with responses with extremely quick turn around's. She also went out of her way to help us push through some urgent changes to avoid missing deadlines for our finance etc. Last but definitely not least, our Site Supervisor was fantastic, very flexible and easily accessible to discuss any queries we had. Despite being very busy, he was on the ball and knew exactly what Trades were due in on what time and was extremely particular when checking over their work. The quality of our home is outstanding and it was built within 5 months. The Summit Portal was such a great idea and allowed us to view pictures and see what Construction phase we were up to. Overall, i would happily recommend Summit to friends and family, it was a very personable and positive experience and we couldn't be happier with our new home!1 comment
Summit H.Easystart Homes
Thanks Abbie for taking the time to review us, we really appreciate it. Our team works hard to make it easy for first home buyers and it is so good to hear that you have had a great experience.
We li... Read more
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MALLIK ARJUNPerth
- Easystart Homes South West
- Verified customer
Excellent building experience with Summit Home Easy start
We are very happy with our home from Easystart, from the beginning to the end of the process has been a stress free experience for us. Building our first home was fairly overwhelming to begin with as we had no idea what we were in for. Our sales consultant Shawn Lewis has guided us all through the pre-construction and also helping us to find the right lot according to our budget with ease and was always very helpful in providing answers to our endless questions in a very professional manner. Not only was Shawn glad to explain the process of bui...Read more
lding our very first home but he also spent time taking us to potential displays to make sure we were completely happy with the home we were going to build. Isabella our contract administrator worked very hard in providing accurate information with as much attention to detail as possible, to make our pre-start selections a pleasant experience. The quality and workmanship delivered on our property is incredible as everything looks neat, tidy and of a high standard. Marco Palezza our construction supervisor has had regular contact with us during the build to ensure we were kept up to date information with each stage of construction and were clearly informed of what was going in from slab down to the handover. Any minor issues we have had were dealt promptly and without any hassles. It has been a very easy process which we are thankful for after hearing some of the horror stories that people experience with other building companies. We have moved into our very first home in five and half months and are extremely happy with the construction and I would like to say thanks to the entire team of SUMMIT HOMES for their marvelous work. God Bless1 comment
Summit H.Easystart Homes
Hi Mallik,
Thank you for taking the time to review Easystart Homes. Our team genuinely enjoys helping first home buyers achieve their home dreams and to hear that it was such a pleasant and stress fre... Read more
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Chantal DPerth
- Easystart Homes South West
- Verified customer
Great builder with high standards
We had a great experience with Easystart/Summit.
After pulling the plug with another builder I am so happy I made the change to Easystart/Summit. They made it happen!
I'd say the least enjoyable part was the paperwork but if you keep an eye on it and check for errors you'll be ok.
Once we got past the admin our build was smooth sailing. I cannot fault our Site Supervisor Colin. His commitment to his job is above standard. Always returns calls promptly and knows exactly when everything is getting done. Very organised.
The quality ...Read more
of work is worth mentioning. I hardly found anything wrong at PCI to fix and the 3 things I did find were fixed the very next day. I am really happy with our home and I'm glad that we chose Summit to build it for us.1 comment
Summit H.Summit Homes
Hi Chantal,
Thank you so much for great review on Easystart Homes.... Read more
We pride ourselves on working hard to make it easy for first home buyers and we’re so pleased that your building journey has been a pleasant one. We wish you many happy memories in your new home! Thank you, Jay from MarketingSimilar opinion? Write a review on ieatwords.com.au!
Yun Heewa
- 2 reviews
- 4 likes
- South West, Bunbury
- Verified customer
Happy Building
We contacted and compared most of builders in WA and we chose to go with New Generation Homes. Because of their quick response (I don’t like late late! response), a perfect house plan and the fact that NG is a part of Summit group.
We had a really good time while we were building with New Generation homes.
Our sales lady, Nat was very quick to respond to my enquiries unlike some of other builders.
She was genuine and smart, she was the only one who brought the plan that we wanted.
Well, we were lucky to have our construction supervis...Read more
1 comment
Summit H.New Generation Homes
HI Yun Hee, thank you very much the wonderful feedback. We are so pleased that you enjoyed building with New Generation Homes. We wish you all the very best in your new home! Kind Regards, Julie, Marketing.
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- Easystart Homes South West
- Verified customer
Very happy first home buyers
So far, the brickwork has been completed and we are happy with the progress. Our sales rep was fantastic and went out of his way to assist us and ensure we were getting exactly what we wanted. Westgate Finance were also faultless. We were not 100% satisfied with the assistance we received at our pre-start meeting, there were a couple of things that were rushed in our meeting and as a result, we are not completely happy with the final result. I think that being first home buyers, this process needed to be a little more thorough, and we needed so...Read more
me more prompts about our options e.g. Did we want full length windows or standard? Customer service from our contracts administrator was a little tedious initially; however this has drastically improved. Our site supervisor is a little slow to respond to emails, but provides good feedback and has been very proactive in contacting us to provide updates. We are very happy with the state of the block - it is always very tidy. Overall, a very easy and stress free experience.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Summit South West
- Easystart Homes South West
- Verified customer
Excellent, Hassle Free, High Quality, Exceptional communication.
So far so good! We have just signed our building contracts and about to go into pre start our consultant Shawn has been AWESOME throughout the whole planning process. I wasn’t the easiest client as I had many variation to the London design to satisfy requirement of the land and my own as well. Shawn has spent a lot of time with us getting it all right he took us out to the house plan we wanted that was in construction and when we were not happy with it, he was more than accommodating and we looked at another plan that we did like. I would highl...Read more
y recommend Shawn as a building consultant as he has defiantly worked hard for us to get an individual, well priced home to suite our needs. His communication is good with follow up emails and phone calls being very prompt even at 9:30 at night. As for commenting about the quality of build I can’t just yet from my own experience but I am confident that the rest of the building process will be excellent. After seeing a friend finish her build with easy start late last year and have spoken with other people about summit homes group they have all had a fantastic experience. Our slab went down 10 days after our finance was finalized everything happen so fast after that. Our brick work was done in 6 days :) everyday something was happening on site, Robert our site supervisor was fantastic great communication and very helpful you can really tell how organised he was by the flow of the build each stage happen straight after each other making our build time quicker then we thought 5 months from slab down and we will be getting our keys. During our build we had a change over of site supervisor i was a little worried it was going to slow things down but it didn't Brendan has been great and attention to detail from both site supervisors has been fantastic picking up on the small things and sorting them out with no hassles. I had the opportunity to be on site a lot checking up on what was happening and talking with the trades and WOW they have all been Fantastic defiantly a dedicated team of trades. Overall I can not recommend Easy Start Summit Homes Group enough they have been absolutely amazing, Defiantly making the great Aussie dream a smooth ride. :) Thank you to Everyone at Easy Start Summit Homes Group1 comment
Summit H.Easystart Homes
Hi Mell,
Thank you for taking the time to review. The entire team at Easystart Homes works hard to make it easy for first home buyers and we’re glad that you’re experiencing a fantastic, hassle free ... Read more
building journey. We look forward to an update once you’ve got your keys!Similar opinion? Write a review on ieatwords.com.au!
Phoebe HHilton
- Easystart Homes South West
- Verified customer
Amazing! Can't say enough good things!!!!
Every step of our build (before and during) has been fantastic!! From day one we've had constant updates and everyone has been so amazingly helpful. We honestly couldn't have asked for any more than what they have done.
We were worried we would be talked into spending far too much (as other companies had tried to do), but we were actually talked out of going over budget and never felt pressured or rushed to make a decision. All the staff were always available to answer any questions we had and if ever there was anything (even minor) that was g...Read more
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Keven Swattenperth
- Easystart Homes South West
- Verified customer
A plan without a Craftsman is just a wish
I am exceedingly pleased with the quality of my home build, as it evolves from a drawing on paper to bricks and mortar and now teeters weeks from completion. I have just reached lockup. The workmanship and quality is particularly good and I am looking forward to the end result, as I have no doubt that it will be a home to be proud of.
From my first interview with Shaun Lewis then on to my Site Manager Gary Pellington and Contract Manager Cerys Loader, every question I had was answered and their help and suggestions were always relevant. They...Read more
were always available when I needed them and made me feel important. I am extremely pleased with Easystart and Summit as a builder and I have recommended to those who have seen the progress of my new home to approach Easystart first, should they decide to build.Similar opinion? Write a review on ieatwords.com.au!
- Easystart Homes South West
- Verified customer
Great first home
Our journey started in October 2014 my partner Sarah and I decided it was the right time in our lives to look into building our first home. We went out looking at display villages only to be disappointed and shut down time and time again, being a young couple we were told on many occasion that we couldn’t afford this house or the sales person not even giving us the time of day or taking us seriously and were quite rude.
We had nearly given up when we were driving past a display village in Byford we decided we would check out a summit home ther...Read more
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Questions & Answers
Brian boruasked
Do you build I’m Melbourne ?
Do you have an office and phone number ?
1 answer
Summit H.Summit Homes
Hi Brian,
Thanks for your question. Unfortunately we only build in Western Australia.
You can see more details about us at our website here - https://www.summithomes.com.au/
Thanks, Gemma (marketing)
lookforabuilderasked
has anyone built with Sovereign Building Company?
No answers
Janeasked
Hi, what is the deposit required for easy start first homebuyers grant?
1 answer
Summit H.Easystart Homes
Hi Jane, thanks for your question. At Easystart Homes, we have access to home loans with as little as $2,500 deposit. For a limited time, we'll also pay your rent while you build. Best regards, Rikki (marketing)
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Summit H.Easystart Homes
Hi Margaret, thanks so much for your wonderful review! We are so thrilled to hear you’re enjoying your home building journey with us. I’ll pass on your great feedback to the team. Thanks again and we ... Read more
wish you many happy years in your new Easystart home. Thanks, Gemma (marketing)