Eb Games Reboot team fixed my PS4 to work perfectly again in just 2 weeks after all my attempts of trying to tinker and fix it myself. They repaired my motherboard and replaced the HDD.
The price is affordable just AUD$144 and
I’m super happy with my fixed Ps4 as I didn’t want to buy a new one. I’ve been feeling bored without it when it’s broken.
Thank you Eb Games Reboot team :)

I had preordered borderlands 3 online but realised that I have order the wrong edition. I went to the nearest be game store to my house and spoke to Anthony for the solution. At the end, I manage to get what I want and it make me very happy and feel appreciated to the eb game staffs in Tuggeranong store. I will continue to shop in eb game as an eb game loyalty customer!! :)

I am constantly hounded and harassed by the staff at the Greenhills NSW Store. I am followed around by the managers, glared at and I know they talk about me as soon as I leave. They do this even with my friends and family are with me. They have never asked if I needed help, and are rude when I do purchase anything.
The managers have personally harassed me for touching products I was looking at. Unbelievable.
Would recommend JBHiFi or Big W at the centre instead of the ignorant staff at EB Greenhills.

pre-ordered Borderlands 3 a few months before the release date, didn't get delivered until the week after the release date. Don't sell any pre-order game online if you can't manage to deliver the game on the release date. Worst customer services ever, don't even reply email you send to them

Male staff member was extremely unhelpful and was more interested in getting back to the conversation with his co-worker/boyfriend. His recommendation for a 8 year old girl was Call of Duty. He couldn’t have been more disinterested if he tried. Went to Big W. Will never shop at EB Games. Australia. Up your game. This type of customer service would never happen anywhere else.

Years of loyalty on my end to be left with a faulty "refurbished" Sphero bb8 droid with no offer of replacement or even repairs, because apparently pre owned products only have a 3 months warranty (have had droid for 6, before battery was faulty) and that they don't do repairs... even though it is stated to be guaranteed refurbished by eb games. Now after seeing I'm not the only person to be treated so poorly by a selfish, lying company with god awful customer service. I'll be looking for alternative stores for my game and merchandise needs.

would not recomend purchasing anything from eb games as there returns and change of mind policies are misleading. Disgusting treatment of a loyal customer who has spent literally thousands of dollars over the years & countless almost worthless trades. never see my business again.

EB Games has the best sales and many acessories, consoles, tech and games and that's it. Their prices are way higher than their competition and don't get me started on how much of a rip off their trade in value is.

They lie to parents and say that mortal combat isn’t suitable for people under 18. I played it when i was 7 with my parents but now can’t play it anymore thanks to EB games, cause my parents don’t even remember it and they think its too violent

Dont bother buying any of their products they will not honour any warranty if something goes wrong not even if you bought it a week before will always blame you and how you handled the property products expensive but cheaply made go buy yourself products like controllers half the price online or in big w guarenteed they will last alot longer and are stronger then products eb games will sell you staff in belmont western australia are rude as anything

Wonderful staff and service (parramatta Westfields store). Small store but they are very helpful. Purchased many of my games and games console from there. Will go back again. Great work guys

On 11/08/2019 my son and i visited Warragul Eb games and was served by Elizabeth no#079277 (as stated on receipt).
I have avoided this store for two years due to hostile service by a young girl and older man; but to my amazement Elizabeth is a breath of fresh air!!!

Congratulations Elizabeth on your knowledge and willing to help even though you were very busy. I hope you are rewarded.
ps. in the last two years we have used the Pakenham store which has Always been excellent also.

Thankyou
melanie
proof of purchase 11/08/19 @11:41

I visited Caroline Springs EB Games on Sat Aug 3, and wish to give a good comment to "Cat" a staff member there. Very efficient, caring and excellent customer relationship. Extremely helpful, I felt completely satisfied with my purchase, and was even given good advice on how to set it up. As a mum herself, she could see that I was struggling with my toddler and so presented him with a sticker. Thank you Cat for your attention and professionalism. Please pass this comment on to the store manager for me.
Thank you - An appreciative mum.

Disability awareness. This store at Tweed Heads is not disability friendly.
They are understaffed under stocked and unhelpful. I went to JB Hi Ji and got PS4 items and
good range and service.
Kaye Tamborine Mountain

Order a game online and payed for express delivery it wasn’t posted until 3 days later won’t be buying of them again might ape posts from nz delivered in 3