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Reviewer Photos & Videos
Pyrmont Customer
- 3 reviews
4 days before christmas and still no furniture and no communication
Paid for our furniture last week for delivery this week. It's 4 days before Christmas we still don't have our furniture and numerous return calls and online correspondence with fantastic and nothing. So disappointed in the service. Managed to get through today and advised that we won't get delivery through them until after christmas. Now have to organise our own delivery if we need it before Christmas and we have already paid delivery. Will not be ordering from fantastic again. Even their online customer service doesn't provide a number for head office you have to "chat" to someone online.
1 comment
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Good value fir money, delivery is quick if you need furniture ASAP.
It was simple. Did not take long to set up. Dekivered quick and delivery driver was helpful and placed items in aprropriate rooms.
1 comment
Fantastic F.Fantastic Furniture
Hi Jenny, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We h... Read more
ope to see you back soon! Regards Ryan and the Fantastic Team
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HeartyErmington
- 3 reviews
- NSW, Auburn
- Verified customer
Great Product & Service
I bought a Verona Bed and Tallboy from Fantastic Furniture and it's been such an amazing experience. Online ordering was super easy and pick up of goods was also seamless. I highly recommend them!
1 comment
Fantastic F.Fantastic Furniture
Hi Hearty, thank you for choosing to shop with us online! It’s great to hear that you like our online shopping experience! Feel free to shop with us online again in the future and don’t forget, if you... Read more
require any assistance our Live Chat team is there to help! Regards Jessica and the Fantastic TeamSimilar opinion? Write a review on ieatwords.com.au!
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Best quality and Value for money !!!!!!!!
I bought a mattress.
S........o nice to Good Night sleep.
It is really good quality and very good value for money !!!!!!!!
1 comment
Fantastic F.Fantastic Furniture
Hi Jay, we are thrilled to hear you are enjoying your new mattress and we look forward to seeing you in-store again soon. Kind regards Ryan and the Fantastic team
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AmmieSydney, NSW
- 2 reviews
Fabulous products, value for money, excellent service
Great team of guys with excellent service centricity, superb value for money with all the products and sturdy & appealing products to choose from.
1 comment
Fantastic F.Fantastic Furniture
Hi Ammie, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We hop... Read more
e to serve you again in the future! Regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
Zonia ShahzadNorth rocks
Its great
It was great experience as many designs were available to choose from. Clearance sale is amazing i got my dinning table 5 piece in just 99 dollars.
1 comment
Fantastic F.Fantastic Furniture
Hi Zonia Shahzad, thanks so much for choosing to shop with us in Auburn. That's great to hear! We hope to see you again in store in the future. Regards Jessica and the Fantastic team
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Perfect
The staff was very good in explaining us about the details, disassembling the product and helped us in packaging and moving the shipment to the vehicle
1 comment
Fantastic F.Fantastic Furniture
Hi Pavan, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Jivani and the Fantastic team
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PallabiSydney
Iys good
Not yet assembled.products are good and affordable. Staff is friendly. Store size and options are plenty. Looking out for more promotions and discounts
1 comment
Fantastic F.Fantastic Furniture
Hi Pallabi, thanks for choosing to shop with us. We're glad to hear you had a great in store experience with our team members and products. We hope to see you again soon. Regards Annie and the Fantastic team
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FANTASTIC!!!
very happy with the help i got in store, i walso able to add more storage to the product i wanted to purchase
1 comment
Fantastic F.Fantastic Furniture
Hi son, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team
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Fantastic is a great name for a great company
as a 79 year old to be able shop on line and find a reliable supplier for furniture etc has given me independance and as I am disabled great pleasure thank you.
1 comment
Fantastic F.Fantastic Furniture
Hi Maggie, thank you very much for choosing to shop with us and taking the time to share your experiences. We hope to serve you again in the future. Regards Fiona and the Fantastic team
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Highly inefficient in delivering on time! Very bad service
I would never ever refer fantastic furniture for anyone in the future. Such a delayed delivery of single lounge (3 months). The attitude of the sales person was no good. No customer service. No commitment to deliver on time. Had to chase them to deliver even after 3 months!!! The lounge was damaged before delivery twice and caused delay. No proper intimation. Will never purchase from fantastic furniture.
1 comment
Fantastic F.Fantastic Furniture
Hi Nith, I'm terribly sorry to hear of your experience with us to date. I would really like to address this with the Store Manager, and also help you in any way I can. Would it be possible for you to ... Read more
email me through your best contact details and also anything else I may be able to help you with? My email address is [email protected] Regards Angelina and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
GeetikaSydney
- 3 reviews
- 2 likes
- NSW, Auburn
- Verified customer
Perfect Place to shop
Easy location
Awesome products...i am loving it
Best quality and very economic
Easy to assemble...dint get any issues managing product
1 comment
Fantastic F.Fantastic Furniture
Hi Geetika, thanks for choosing to shop with us! We love to hear that you are enjoying the products, and that it was easy to assemble for you. We hope to see you again soon! Regards Nick and the Fantastic team.
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Naomi ASydney
- 3 reviews
Great products, Fantastic prices
I was excited to walk into Fantastic Furniture and walk out with everything I wanted under my budget.
I was pleased to hear that the sofa was Australian Made.
1 comment
Fantastic F.Fantastic Furniture
Hi Naomi, thanks for choosing to shop with us! We're so glad to hear you were able to get everything you wanted for a reasonable price! We look forward to seeing you again soon. Regards Nick and the Fantastic team.
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LisaMSydney, NSW
- 4 reviews
Horrible communication - ok product
Picked a lounge and colour but had to be made which is fine I was being told it would be ready in 6 - 8 weeks, then given a date then told that date was wrong it was more likely to be 10 - 12 weeks then I asked them to actually speak to the manufacturer so finally got a correct estimate. Then tried to organise delivery was told they’d ring back that day. They didn’t. Was then told the delivery company would call the day before. They sent me a text at 9.30pm at night to say the delivery would be between 6 and 8 am. Who delivers at 6am! Finally got my lounges. They were what I wanted but I will not be buying from Fantastic at Auburn again. The legs have been scratched and there was dirt on it. Not a very good experience at all.
2 comments
Fantastic F.Fantastic Furniture
Hi LisaM, We're really sorry to hear of the experience you had with the Auburn store. We'd really like to assist as best we can. So we can get in touch, are you able to email us your order and contact... Read more
details? Our email address is [email protected] Regards Annie and the Fantastic teamI did send an email in response to the above request and the person who replied had no idea what it was about then asked me to send photos of the scratches and the dirt which I did and I never heard b... Read more
ack again. So just proves the point extremely poor follow up from the company, no customer care, no communication. Will not purchase from them again.Similar opinion? Write a review on ieatwords.com.au!
Affordable
Prices are affordable with pretty good quality. Friendly staff.
Highly recommended.
Many branches available in different locations in nsw. Thanks Fantastic.
1 comment
Fantastic F.Fantastic Furniture
Hi Dina, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team
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Great quality
Would recommend to anyone great affordable prices for anyone
Delivery didn't take long and great packaging
5 stars
1 comment
Fantastic F.Fantastic Furniture
Hi Alley, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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MandySydney, NSW
- 2 reviews
Fantastic Furniture
Fantastic Quality for a Fantastic Price.
Not so Fantastic wait time for my furniture 6-8 weeks and colours on website are not exact
1 comment
Fantastic F.Fantastic Furniture
Hi Mandy, thanks for choosing to shop with us and for sharing your thoughts online. We hope to see you again soon. Regards Annie and the Fantastic team
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perfect
easy to find because you have a good name and wherever you go we can find a fantastic store and very handy
1 comment
Fantastic F.Fantastic Furniture
Hi Violette, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Nick and the Fantastic team.
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Good furniture and perfect price
It was pretty easy to find stuff with assistance!
I was completly satisified with products!
I was complely satisified with quality of products!
No
1 comment
Fantastic F.Fantastic Furniture
Hi Venessa, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Jivani and the Fantastic team
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RickySydney
Great bed but better to buy online
The bed is fantastic, sturdy and great height but the store service was terrible even through the place was empty they didnt help with any questions plus the delivery is cheaper online and was very quick too.
1 comment
Fantastic F.Fantastic Furniture
Hi Ricky, thanks for choosing to shop with us! We appreciate you taking the time to share your feedback online and we look forward to seeing you back soon. Regards Annie and the Fantastic team
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Fantastic F.Fantastic Furniture
Hi Pyrmont Customer, I am very sorry to hear about your recent experience and sincerely apologise for the inconvenience caused. If you could please send us an email to [email protected]... Read more
u with your 13 digit sales and contact details we would really like to see what we can do to assist. Kind regards Ryan and the Fantastic team