Very good service, friendly and helpful staff across the floor. Helped me with what I needed available yet not consistently hovering.

Very comfortable, easy to assemble, big range of colors. Many options of furniture for living room as well as decorating

I think this is the best store in Australia for any family setting up their new house. Good customer service.

I think the staffs there were friendly, went on weekdays so not too any customers and we can take our time to check on all the furnitures. Overall, very smooth purchasing process

I do my purchases in store. so easy to shop around.easy pickup and the products are available most of the time

My purchase was made online.
Received phone a call which provided a time frame for delivery and a call before my Sofa was delivered, was really impressed with the communication.

Satisfied with stuff, staff and price, fast reaponse and on time delivery and when always hepl us to answer our questions with patience

I bought 3 Jazz sofas in March 2017 within six months the whole sofa was covered with fuzz balls the fabric was extremely poor quality and the foam changed its shape
I emailed and requested return but was refused and asked to take sofas to the store.
The customer service agent ([name removed]) at the store was very rude she refused any assistance and told me that I didn’t pay much for sofas anyway to expect any refund. At the end I showed the sofa cushions to the customer standing beside me and she made a fuss about that as well I was humiliated in front of my kids .
Will never recommend fantastic furniture

First I check in online and after I went to chullora store the staff very helpful & the package excellent quality than I expected
Also with resonable price and I end up with purchased Serento living & bedroom package
My experience with Fantastic Furniture was Fantastic!!!

In store so lovely staff and helpful for easy start I’m glade for this experience it’s nice quality at fantastic.

I made my purchase in store With the help of lovely staff. It was quick and easy. Would purchase again

This is my second time purchasing this bed, I thought maybe the first time it was just me but nopeee same thing applied the first time. Not even a year and the bed was already unstable, in less then 3 months screws started squeaking. We had tightened everything, but still? Slats are not recommended for anyone actually, only a feather that’s light as anything. Do NOT recommend anyone buying from them. Not very happy as my partner and I have to lay our mattress on floor and sleep >:(

Affordable price, modern and good service . Very useful for everyone.Good quality and beautiful design. Simple, easy to look after.

I shopped on line and the order I wanted was developed to me correctly and fast and when I called the customer service line to verify my order the woman was nice and polite. I was worried cause I thought what the Good Guys at Bankstown did to me I thought that Fantastic Furniture is going to do to me but they didn't.

very good.I like it very much it is very comfortable, the quality of the service is very good and enthusiastic

Value for money and a wide range of different items to choose from with great colours. The staff are helpful and friendly and know their products.

Purchased furniture in-store. Great customer service. I recommend buying from fantastic furniture. Will shop again. Excellent factory warehouse. Excellent price for time and delivery.

Staff were helpful but no advice that the furniture could be oversize for the lift. Delivery men said they were not allowed to bring the items up the fire stairs. The items were returned and we had to cop the delivery cost. Also the store said that we would not be refunded till the items are back in the warehouse, as if it was all our fault. Lodged a complaint online. They said the manager will get back to us. It has been 3 days and no one has contacted ys

Customer service friendly staff fast online shopping pick up in the same day very pleased with the quality of the products

I made my purchase in person from the store. The purchase process was very easy and comfortable. Since I was in a hurry to get the products in short time, I preferred to go to the store.