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ZoeSouth East Queensland, QLD
Excellent customer service
The staff at the Ipswich store were amazing when we got home and our product was broken they replaced it the whole process was easy and the furniture is afford
1 comment
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Tammy TSouth East Queensland, QLD
Great product bought 3
Product very easy to assemble, navigation around the store was easy everything had an area. I bought 3, 1 for each child. Great quality and at a fantastic price. Would definitely recommend
1 comment
Fantastic F.Fantastic Furniture
Hi Tammy, thank you for choosing to shop with us. We are so glad to hear about this experience with your purchase from the Ipswich store. Hopefully we will see you back in store again soon! Regards Nick and the Fantastic team.
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Dawn TSouth East Queensland, QLD
Fantastic Lounge Suite. Very comfortable.
Very easy to navigate though the store. Very satisfied with the range of products. The furniture is of excellent quality. The lounge was very easy to remove from boxes and to assemble.
1 comment
Fantastic F.Fantastic Furniture
Hi Dawn T, it is great to hear that the Ipswich store is so easy to navigate through and that you are so satisfied with our products. We hope to see you back again soon! Regards Nick and the Fantastic team.
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Charmaine
- 3 reviews
- 2 likes
Great service fantastic value
Lovely staff also a very clean store. Has great products and quality and range. Fast service on phone and in store. Easy pick up, also has great delivery options and products have warranty.
1 comment
Fantastic F.Fantastic Furniture
Hi Charmaine, thanks for choosing to shop with us and taking the time to share your experience. We are so happy to hear about the service you received, and we hope to see you back again next time. Regards Nick and the Fantastic team.
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Shaella ParkerSouth East Queensland, QLD
Perfect! Affordable!
We assembled our furniture it’s easy, they will call you if how many minutes they can deliver.. satisfied with the product.. if there something wrong they said don’t hesitate to call and they will replace immediately.
1 comment
Fantastic F.Fantastic Furniture
Hi Shaella Parker, We are happy to hear you had a wonderful experience shopping with us and we appreciate you sharing your feedback! We look forward to seeing you again soon. Kind regards Ryan and the Fantastic team
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Julie Ridgill
- 3 reviews
good Customer service by Cullum
Very Happy with customer service any questions we had Cullum was able to answer and was happy to print out a cost for us. Wrote to us explaining how to do online payment.
1 comment
Fantastic F.Fantastic Furniture
Hi Julie, thank you so much for shopping with us in Ipswich. We are so happy to hear that Cullum was so helpful and kind. We hope to see you back again soon! Regards Nick and the Fantastic team.
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The reviewer stated that an incentive was offered for this review
Narrelle C.South East Queensland, QLD
perfect experience
I was instore only moments when I got assistance and within half an hour i had most of my goods and left happy. My other item came the next day and again was great service.
1 comment
Fantastic F.Fantastic Furniture
Hi Narrelle C, thanks for shopping your in-store experience online! It is wonderful to hear you were able to take most of your items on the same day. We hope to see you again! Kind regards Ryan and the Fantastic team
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Rale01South East Queensland, QLD
Quick trip with great service
First time picking up an online order from the Ipswich store and while instore to collect my goods not knowing I had to go directly to the warehouse I found a few more items that I needed and was served promptly and the shop assistant was very friendly. I have to give a big thank you to the warehouse staff who were quick and went out of their way to make sure our goods fit in our car even though we had to make two trips they were great both times.
1 comment
Fantastic F.Fantastic Furniture
Hi Rale01, That is wonderful to hear! Thanks very much for shopping with us online, its great to hear you found a few more items in-store and had a wonderful experience with our team members. Kind regards Ryan and the Fantastic team
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John Bates
- 3 reviews
- 2 likes
Great service
We have purchased numerous items from Ipswich store and even when we had an issue with a product, the service was excellent. Nothing was an issue and they arranged everything.
1 comment
Fantastic F.Fantastic Furniture
Hi John Bates, thank you very much for choosing to shop with us! I am sorry to hear that there was an issue with your product, but it is great to see the Ipswich store were able to help you out! We ho... Read more
pe to see you back again in store in the future. Regards Nick and the Fantastic team.Similar opinion? Write a review on ieatwords.com.au!
Katrina GSouth East Queensland, QLD
- 2 reviews
- 2 likes
Great experience and some good bargains.
Looking for some drawers and looked online but like to buy in person so I can see them for real. Had a great experience in-store, super friendly staff and found the perfect drawers. And my husband easily assembled them, how "fantastic" is that!
1 comment
Fantastic F.Fantastic Furniture
Hi Katrina, thank you for choosing to shop with us in Ipswich! We are so glad to hear that the staff were friendly and helpful, and we hope to see you back soon! Regards Nick and the Fantastic team.
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Display Name BlankSouth East Queensland, QLD
- 3 reviews
- 1 like
PERFECT for LEGO Display
We were looking for ages to find something to display our LEGO. These display cabinets were absolutely perfect... so we bought 3 and some LED lights behind the LEGO for effect.
1 comment
Fantastic F.Fantastic Furniture
Hi there! Thank you so much for choosing to shop with us in Ipswich. You have used the display cabinets to perfection! I particularly like the row of Star Wars items. We hope to see you again in the future! Regards Nick and the Fantastic team.
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What a bargain
I have been looking Around for fluffy cushions but didn’t want to spend $40 on one so I was so please when fantastic had them for only $10. The staff where helpful and helped me locate the items I was after
1 comment
Fantastic F.Fantastic Furniture
Hi Emily, thank you for shopping with us in Ipswich! It is great to hear that you took advantage of our $10 fluffy cushions, and we hope to see you back again soon. Regards Nick and the Fantastic team.
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KirstyNorth Queensland, QLD
Friendly Staff
I was greeted and assisted with requests. The store was easy to navigate and the item i was after was available for purchase and pick up. The staff were more than happy to help and were very caring by helping me with the item into the car. It took me less than 15mins to make my purchase and pick up the item i was after. I am very thankful and greatful for the experience the staff and store provided.
1 comment
Fantastic F.Fantastic Furniture
Hi Kirsty, thank you for choosing to shop with us and sharing your in store experience online! We look forward to seeing you in store again soon. Regards Ryan and the Fantastic Team
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John ASouth East Queensland, QLD
Great service and Price.
The staff were very helpful and polite. The know the products well. The price of ex-display products are very competitive. These bargins are the best advantage of shopping in store instead of online.
1 comment
Fantastic F.Fantastic Furniture
Hi John A, Thanks very much for sharing your kind words! We are happy to hear our team were friendly and helpful and we look forward to seeing you again soon. Kind regards Ryan and the Fantastic team
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Franck HSouth East Queensland, QLD
- Verified customer
Pleasurable shopping experience
The store was well set out with a lot of displays, the staff were extremely helpful and did not try to up sell or divert us from what we were after. The assembly of cabinets and tables were made easy by very clear instructions that did not confuse or make you second guess yourself.
1 comment
Fantastic F.Fantastic Furniture
Hi Franck H, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We ... Read more
hope to serve you again in the future! Regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
Danielle T.South East Queensland, QLD
My son's room looks amazing
The store was easy to navigate, staff were fantastic, happy and helpful & product was available for viewing and purchase. I did not feel pressured to purchase, and I was able to ask for information and then wandered to look at all available items.
1 comment
Fantastic F.Fantastic Furniture
Hi Danielle T. We are so happy to hear you enjoyed your visit to our store and that your sons room looks amazing! We appreciate your kind words and look forward to seeing you again. Kind regards Ryan and the Fantastic team
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Kerry .sIpswich
They were great
I didnt habe any trouble at all it was ready for pick up so fast very happy with the outcome
1 comment
Fantastic F.Fantastic Furniture
Hi Kerry.s, thank you for shopping with us at Ipswich! We are delighted to hear your shopping experience was made with ease and convenience. We hope to serve you again soon in store. Regards Angelina and the Fantastic team
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Great pricing
Very easy it’s among other shops .. very satisfied with the range of products especially the kids range ... very satisfied every part was there the instructions were clear took maybe half hour to put together I found it very easy to put together
1 comment
Fantastic F.Fantastic Furniture
Hi Rachel, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jessica and the Fantastic team
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Awesome
The store layout was great, where i tested every lounge on the floor in the comfort and of knowledgable, experienced staff. Assembly of legs easy but unable to flip lounge by myself.Perhaps a small fee offered to delivery men for install could be an option?
1 comment
Fantastic F.Fantastic Furniture
Hi Anne, thanks so much for choosing to shop with us in Ipswich. That's great to hear! Thanks also foe the feedback, which we will pass on to the store. We hope to see you again in store in the future. Regards Jessica and the Fantastic team
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Love it.!
Great. Never fails to disappoint. Love shopping at Fantastic Furniture. There designs are great and so are their affordable prices
1 comment
Fantastic F.Fantastic Furniture
Hi Lina, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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Fantastic F.Fantastic Furniture
Hi Zoe, we are so happy to hear this! We will pass on this feedback to the Ipswich team, and we hope to see you in store again soon. Regards Nick and the Fantastic Team.