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Speedy and efficient purchase and delivery, value for money product
The “Longreach” 175cm TV unit was purchased online from the Toowoomba store. The online purchasing was a very streamlined process. The unit was delivered within 2 days. It was exactly as represented online, being a sturdy construction and exactly the right size and colour. The delivery team were very helpful, pleasant and efficient. Delivery costs were also considerably cheaper than quotes received at other stores. I am glad I found Fantastic Furniture online as they also had an excellent range of TV units to choose from.
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Shaun T.Wide Bay-Burnett, QLD
Place to buy furniture
We all know how frustrating it can be to find that right piece of furniture. Well we looked everywhere for a lounge, when we should have gone straight to fantastic furniture. Honestly, they have it all, service, quality, design, range, warranty and of coursr price and a great showroom. We will be back, thankyou to the staff at maroochydore store.
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beau g.South East Queensland, QLD
Love the place
Good choice of furniture at an affordable price and friendly and helpful staff made the experience very easy. If only I won the lotto I could go crazy in that place.
1 comment
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The reviewer stated that an incentive was offered for this review
SuziSouth East Queensland, QLD
- 2 reviews
The staff were so friendly and helpful. They always seem to have exactly what I am looking for.
Very easy to find what I was looking for. There was a wide range to chose from. My Recliner was delivered the next day, was so very easy to assemble and is extremely comfortable.
1 comment
Fantastic F.Fantastic Furniture
Hi Suzi, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We ho... Read more
pe to see you back soon! Regards Jivani and the Fantastic TeamSimilar opinion? Write a review on ieatwords.com.au!
I don't have face bookFar North Queensland, QLD
Don't rely on the outsourced delivery service.
Not a problem with the staff member serving me, just the delivery wasn't provided to suit my needs and took four phone calls to sort it out after being lied to by store staff that it was on the AM run when it wasn't as indicated to me by the delivery driver.
1 comment
Fantastic F.Fantastic Furniture
Hi There! Thanks so much for shopping with us and taking the time to share your thoughts.I am very sorry to hear about this experience. We will absolutely take this feedback on board, and if you wish ... Read more
to discuss the matter further or send through additional details, please feel free to do so. You can email us at [email protected] Regards Jivani and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
Customer service
Spoke to Chris over the phone and in store, was very friendly and making our purchase was very easy. The two men who helped us at the loading dock went out of their way to help us get our purchase into our vehicle and were very pleasant.
1 comment
Fantastic F.Fantastic Furniture
Hi Rhonda, thanks so much for choosing to shop with us. We are so glad to hear about this experience with Chris from the Logan store. We hope to serve you again in the future! Regards Nick and the Fantastic Team.
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VanessaDarling Downs, QLD
- 2 reviews
Great service and products
Well made, solid attractive bedframe. Chosen because of 4 post construction without small support legs underneath that can break off. Also means quicker to put together. Excellent value for money. Fast purchase and pick up.
1 comment
Fantastic F.Fantastic Furniture
Hi Vanessa, that is great to hear! We are so glad that you have found your bed to be so solid, and we hope to serve you again in the future. Regards Nick and the Fantastic Team.
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The reviewer stated that an incentive was offered for this review
belindaSouth East Queensland, QLD
Great place to shop
Very impressed with the staff at the Logan store,very friendly and were so helpful with all our questions and got us sorted very quickly and efficiently,it was very easy to find what we wanted in the stores aswell,not sure on how it’s going to go trying to assemble it ourselves thou,that is the only downside to my experience with shopping there
1 comment
Fantastic F.Fantastic Furniture
Hi Belinda, that's great to hear. We are glad that the Logan team are so friendly and helpful during your visit. We hope to see you in store again in the near future. Regards Nick and the Fantastic Team.
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cowboy2321South East Queensland, QLD
- 7 reviews
Great Product and Service
Purchased a corner lounge from fantastic and would just like to say I am very happy with the product quality and that it was made in this country.
The delivery was also excellent with the company offering delivery tracking information on the day of delivery which is well above the standard I have encountered with other companies in the past.
The fact this company has followed up with each part of the buying process asking in emails how they had done to me tells me they are always looking where they have done well and for ways to improve.
I think this is telling in that they will not just rest on their laurels and is reflected in their overall great review score on this web site.
1 comment
Fantastic F.Fantastic Furniture
Hi cowboy2321, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store and with our delivery service, and we appreciate you reco... Read more
mmending us! We hope to serve you again in the future! Regards Jivani and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
Vern B.
- 2 reviews
Cheap but Great bed
Light easy too assemble and daughter loves it, decent bed for $99, budget bed great price, good selection off colours, only down side is clips for slats are a little dodgy but for $99 who cares
1 comment
Fantastic F.Fantastic Furniture
Hi Vern, thanks so much for choosing to shop with us! We are delighted to hear you are enjoying our furniture range and were able to find a suitable bed for your daughter! If you'd like us to investig... Read more
ate any issues with the slats or clips, please email us at [email protected] Regards Jivani and the Fantastic TeamSimilar opinion? Write a review on ieatwords.com.au!
Svengali57Wide Bay-Burnett, QLD
We want to give a shout to the manager and his staff.
The manager went above and beyond in helping us after we'd bought our items and we couldn't speak more highly of the Hervey Bay store.
The cabinets were pretty straightforward to put together and display our items beautifully. We've bought about 15 items here and never had a problem. Cool city!!! AAA+++
1 comment
Fantastic F.Fantastic Furniture
Hi Svengali57, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store and we appreciate you recommending us! We'll be sure to p... Read more
ass this wonderful feedback onto the manager and team at Hervey Bay! We hope to serve you again in the future! Regards Jivani and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
Sad balloon
- 8 reviews
happy with my laundry cupboards
Happy with my cupboards. I ordered two items, received a notification to pick them up. i called up and asked if they were both ready and they confirmed. I hired a truck to pick up the cupboards and when he got there he was told only one was available. That was really annoying that i had to pay twice for pick up. Happy with the cupboards though.
1 comment
Fantastic F.Fantastic Furniture
Hi there, thanks so much for shopping with us in Burleigh Heads. We are so happy to hear that you like your new cupboards, and we hope to serve you again soon. Regards Nick and the Fantastic Team.
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DianeCentral Queensland, QLD
Fantastic & Friendly
My shopping experience was Fantastic and friendly, Sheena and manager were more than happy to make experience enjoyable and I got quality furniture at a very compatible price, plus an offer to assemble at rate.
1 comment
Fantastic F.Fantastic Furniture
Hi Diane, that's great to hear! We will pass on the feedback to Sheena and the Mackay Store Manager for you. We hope to see you in store again soon! Regards Nick and the Fantastic Team.
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SusanaSouth East Queensland, QLD
- 4 reviews
Fantastic Tallboy
As soon as I arrived at the shop I saw the Tall Boy that I had in mind and we bought it. The quality and price are very good. The lady of the staff was very helpful and we finished our purchase just in minutes. They are in renovation and the products are limited but that was not a problem. Thank you for all your efforts and work.
1 comment
Fantastic F.Fantastic Furniture
Hi Susana, thank you for shopping with us in Capalaba. It's great to hear that our team member was so helpful, and we are thrilled that you are happy with your tallboy. Hopefully we will see you back ... Read more
again in the near future. Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
ZoeSouth East Queensland, QLD
Excellent customer service
The staff at the Ipswich store were amazing when we got home and our product was broken they replaced it the whole process was easy and the furniture is afford
1 comment
Fantastic F.Fantastic Furniture
Hi Zoe, we are so happy to hear this! We will pass on this feedback to the Ipswich team, and we hope to see you in store again soon. Regards Nick and the Fantastic Team.
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The reviewer stated that an incentive was offered for this review
AussieBrianFar North Queensland, QLD
- 10 reviews
- 1 like
I kept my money in my pocket.
I'm happy others have had such terrific success with Fantastic Furniture but my experience has been very different.
Twice now I've walked into the Cairns store and found myself to be the only customer. Wandering around looking at all the different stuff and not one of the four staff on duty even acknowledged I was in the shop nor offered any assistance whatever.
Not so much as a good morning on either occasion.
I can promise there was a whole pile of money walked out with me today that would otherwise have been in the till.
1 comment
Fantastic F.Fantastic Furniture
Hi Brian, I am very sorry to hear about this experience. We will absolutely pass on this feedback to the Cairns team for future consideration. If you wish to discuss this further, or provide more info... Read more
rmation, please don't hesitate to contact us by email. Our email address is [email protected] Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
Aiden KSouth East Queensland, QLD
- 2 reviews
A very pleasant experience!
We were greeted immediately upon entering the store which was being renovated at the time. Staff were knowledgeable and patient while we sat on lounges and played with fabrics. Our last FF lounge lasted 13 years so we had no doubt when purchasing another lounge from them. I look forward to receiving it and am happy it is manufactured in Australia. Would recommend this store.
1 comment
Fantastic F.Fantastic Furniture
Hi Aiden, thank you for shopping with us in Capalaba! We are thrilled to hear about the service received by our team, and we look forward to seeing you back again in the future. It is great to hear th... Read more
at your previous lounge lasted so long! Kind regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
LGavinSouth East Queensland, QLD
Great service
Overall lovely staff and great products
I love my cupboard for my laundry and it was very easy to put together I have bought stools and a picture previously and was equally as happy...you seem to have found lovely staff for all your stores
Thanks
1 comment
Fantastic F.Fantastic Furniture
Hi LGavin, thank you for shopping with us in Capalaba! We are so glad to hear about the service received, and thrilled that you love your new cupboard and old stools. We look forward to seeing you bac... Read more
k again in the future! Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
Shona C .South East Queensland, QLD
- 2 reviews
Great job Fantastic Furniture .
Thank you to the 2 wonderful guys who delivered my Venice Recliner .Wonderful service .Spot on with their time .Recliner is lovely and was a breeze to put together .
Shona Cooper .
Chermside QLD
1 comment
Fantastic F.Fantastic Furniture
Hi Shona, that's so great to hear! We are so glad that the Windsor team were able to provide such great service, and we look forward to serving you again in the future. Regards Nick and the Fantastic Team.
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Daniel M.Central Queensland, QLD
Sheena the good old chook was the best service assistant ever!
We are so excited for our modular sofa, especially the material standard slate groove! The sales staff where so helpful. The Price and warranty are amazing, the best you can get!
1 comment
Fantastic F.Fantastic Furniture
Hi Daniel, thanks so much for choosing to shop with us in Mackay. We are so glad to hear about Sheena's assistance, and we hope to see you back in store in the near future! Regards Nick and the Fantastic Team.
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Questions & Answers
Lindaasked
I'm trying to contact the Windsor store on 07 33571142 but can't get through.
Is the phone out of order?
Is there another number I can call?
Many thanks,
Linda Dempster.
2 answers
Fantastic F.Fantastic Furniture
Hi there Linda, I am very sorry to hear you haven't been able to reach our Windsor store. Please contact us via our website with your details and we can arrange a call back for you. Kind regards Ryan and the Fantastic team
Thank you, Ryan. Luckily, the phone line was working the next morning so I managed to speak to the staff.
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Fantastic F.Fantastic Furniture
Hi Beau, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store and we appreciate you recommending us! We hope to serve you aga... Read more
in in the future! Regards Jivani and the Fantastic team