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Customer service
Spoke to Chris over the phone and in store, was very friendly and making our purchase was very easy. The two men who helped us at the loading dock went out of their way to help us get our purchase into our vehicle and were very pleasant.
1 comment
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belindaSouth East Queensland, QLD
Great place to shop
Very impressed with the staff at the Logan store,very friendly and were so helpful with all our questions and got us sorted very quickly and efficiently,it was very easy to find what we wanted in the stores aswell,not sure on how it’s going to go trying to assemble it ourselves thou,that is the only downside to my experience with shopping there
1 comment
Fantastic F.Fantastic Furniture
Hi Belinda, that's great to hear. We are glad that the Logan team are so friendly and helpful during your visit. We hope to see you in store again in the near future. Regards Nick and the Fantastic Team.
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CazSouth East Queensland, QLD
- 2 reviews
What fantastic service we received today!
Chris really went out of his way to help me solve sagging couch cushions on a couch that we have had for years. Still an amazing couch after many years.
1 comment
Fantastic F.Fantastic Furniture
Hi Caz, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience with our after-sales service and we appreciate you recommending us! We'll... Read more
be sure to pass your kind words onto Chris and the team at Logan! Regards Jivani and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
Phillip SmithSouth East Queensland, QLD
Bunk Beds
We loved how we could look up the product we wanted online, check which store in our local area had it available in stock and then go an pick it up, with no hassle or fuss and no waiting!
1 comment
Fantastic F.Fantastic Furniture
Hi Phillip Smith, thanks for shopping with us! We hope you enjoy the new bunk beds and we look forward to seeing you again soon. Kind regards Ryan and the Fantastic team
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T. BluegumSouth East Queensland, QLD
Great Prices!!
Great staff and products easy to find.
Assembly a little full on for me but managed to get there in the end.
The catalog specials were what we wanted at the time and the discounts were very substantial.
1 comment
Fantastic F.Fantastic Furniture
Hi there! Thanks so much for choosing to shop with us at the Logan store. We are so glad to hear that you are happy with the service and the products as well. We hope to see you back again in the future. Regards Nick and the Fantastic team.
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Happy return customerSouth East Queensland, QLD
- 2 reviews
- Verified customer
Great for apartment living
Not overstated with chrome legs and grey fabric does not look to chunky in apartment setting. Very comfortable for playing games or meals at the table. Very happy customer highly recommended.
2 comments
Fantastic F.Fantastic Furniture
Hi there! Thanks so much for choosing to shop with us and taking the time to share your thoughts. We are glad to hear this feedback, and we hope to serve you again in the near future. Regards Nick and the Fantastic team.
My pleasure
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VetaSouth East Queensland, QLD
- 3 reviews
Great couch kip 3 seater
We are using our kip 3 seater for the verandah. Awesome addition to our outdoor living space. Just in time to watch the fireworks at NYE. Thank you Fantastic Furniture.
1 comment
Fantastic F.Fantastic Furniture
Hi Veta, that is great to hear you are enjoying your new Kip futon! We appreciate you sharing your thoughts and we look forward to seeing you in the new year. Kind regards Ryan and the Fantastic team
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Kim D.South East Queensland, QLD
- 2 reviews
Great staff, great quality items will definitely shop again
The store was great lots of products to choose from not enough money to buy it all haha the products that I did get are fantastic and pretty easy to assemble
1 comment
Fantastic F.Fantastic Furniture
Hi Kim D., thanks very much for sharing your your feedback on our range! We are happy to hear you found assembly easy to follow and we look forward to seeing you again soon. Kind regards Ryan and the Fantastic team
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Fantastic Furniture - Fantastic Value - Fantastic Quality.
Very happy with all of the above,NO COMPLAINTS We will be back to buy more furniture as we can afford it being on a pension we are not flash with money.
2 comments
Fantastic F.Fantastic Furniture
Hi Austin P., thanks so much for choosing to shop with us in Logan. We are so glad to hear about your experience, and we would love to see you back again in the future. Regards Nick and the Fantastic team.
Thank you it's nice to hear that Management acknowledges the nice comments we go to the trouble of supplying.I always like to give Credit where it is due for Great Customer Service but this is probabl... Read more
y the first time I have ever received a reply from Management. {10 out of 10} Thank you again.Similar opinion? Write a review on ieatwords.com.au!
fantastic!
great furniture at low prices! you can find any type of furniture you need there and staff are super friendly. the tv cabinet i bought is super sturdy and looks great
1 comment
Fantastic F.Fantastic Furniture
Hi ttt, thanks so much for choosing to shop with us at our Logan store. It is great to hear that you are happy with the TV cabinet you purchased, and we would love to see you back in store in the future! Regards Nick and the Fantastic team.
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RJSSouth East Queensland, QLD
Great value for money
I am really happy with the product that I was looking for, and this study desk was great and nice design for its value. Friendly staff. very very happy customer
1 comment
Fantastic F.Fantastic Furniture
Hi RJS, thank you so much for choosing to shop with us. We are so glad to hear that you are happy with your product and that our staff were so friendly. We hope to see you in our Logan store again soon! Regards Nick and the Fantastic team.
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Lynda MatherSouth East Queensland, QLD
Value for money and good service
I like the fact that you get to choose your own fabrics for most of the lounge furniture. A lot of stores don't have that option. The only qualm I have is that a lot of their products have to be assembled.
November 30th 2022 Update: Top service and products.
Good range of products and affordable prices. Exceptional service by Chris when I purchased a dining chair last Thursday. He went above and beyond and even took the item to my car for me.
The Logan store is where I have shopped for years and always get just what I was looking for.
1 comment
Fantastic F.Fantastic Furniture
Hi Lynda Mather, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your feedback. We hope to see you back soon! Regards Ryan and the Fantastic Team
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JohnSouth East Queensland, QLD
Lovely
Yes great staff always easy to find and purchase. Will go back again and again. My over all experience was just so fantastic. Thanks to all the staff.
1 comment
Fantastic F.Fantastic Furniture
Hi John, thanks very much for sharing your kind words about our Logan team! We appreciate you shopping with us and we look forward to your next visit. Kind regards Ryan and the Fantastic team
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The reviewer stated that an incentive was offered for this review
Good variety
Went looking for a king bed at about ten different stores and endless online stores and found the this one at the end of the day. The price was better than most and they had the frame I wanted. Most of the other stores did not stock what I wanted. Delivery in two days for a fee. The staff that served us had full knowledge of the product. I will definitely go back to this store in future
1 comment
Fantastic F.Fantastic Furniture
Hi AJW, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We hop... Read more
e to see you back soon! Regards Ryan and the Fantastic TeamSimilar opinion? Write a review on ieatwords.com.au!
StewartSouth East Queensland, QLD
Friendly staff and affordability
Easy to find what your looking for friendly staff lots of different choices products are extremely affordable good value for money would highly recommend coming and having a look for yourself
1 comment
Fantastic F.Fantastic Furniture
Hi Stewart, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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The reviewer stated that an incentive was offered for this review
johnSouth East Queensland, QLD
- 9 reviews
- 1 like
just on my budget, it perfect
I have purchased a large lounge suite and a 2 door wardrobe which I have to assemble myself not a problem other than that I am very satisfied with workmanship of my lounge suite as the prices in other shops above my budget thank you Fantastic Furniture given me a choice and the variety of items at a budget price the Wardrobe was even cheaper then eBay and better
1 comment
Fantastic F.Fantastic Furniture
Hi John, thank you very much for choosing to shop with us in Logan and taking the time to share your experiences. We hope to serve you again in the future. Regards Angelina and the Fantastic team
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Chris Welsh
- 2 reviews
- 1 like
This is Fantastic.
Always have been looked after when we have shopped there. Try it you will like it . Service, Price, Quaility, is unbeatable.Do yourself and others a favour go and check it out.
1 comment
Fantastic F.Fantastic Furniture
Hi Chris Welsh, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team
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Great love the furniture that we got
Everything was easy to get to in the store and putting it together was family fun for everyone involved. Thank hou
1 comment
Fantastic F.Fantastic Furniture
Hi Joe, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Jivani and the Fantastic team
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NessieSouth East Queensland, QLD
- 2 reviews
Not happy about assembling furniture
I was not told I had to assemble the furniture myself at the time of purchase, so not happy about that. Every customer should be told when buying the furniture.
1 comment
Fantastic F.Fantastic Furniture
Hi Nessie, thank you for contacting us. We are sorry to hear about your recent experience. Would it be possible to email me your details as I'm very keen to have the store manager look into this and ... Read more
help you asap. My email address is [email protected] Regards Angelina and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
Casamalshi KennelQueensland
- 7 reviews
- Verified customer
Value for money with quality
We came we shop were done
Shipping is more reasonable than most stores
Choices of product are great not too many and not confusing
1 comment
Fantastic F.Fantastic Furniture
Hi Casamalshi Kennel, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Jivani and the Fantastic team
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Fantastic F.Fantastic Furniture
Hi Rhonda, thanks so much for choosing to shop with us. We are so glad to hear about this experience with Chris from the Logan store. We hope to serve you again in the future! Regards Nick and the Fantastic Team.