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Reviewer Photos & Videos
Vern B.
- 2 reviews
Cheap but Great bed
Light easy too assemble and daughter loves it, decent bed for $99, budget bed great price, good selection off colours, only down side is clips for slats are a little dodgy but for $99 who cares
1 comment
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HeatherSouth East Queensland, QLD
- 2 reviews
Great experience
Very easy to navigate around the store and the product range was good and very happy with what I purchased. I can't wait for it to be delivered. Limited assembly to do.
1 comment
Fantastic F.Fantastic Furniture
Hi Heather, thank you for choosing to shop with us in Morayfield. We are glad to hear that the store is easy to navigate around and that you are happy with our range. Hopefully we will see you back ag... Read more
ain in the future! Regards Nick and the Fantastic Team.
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The reviewer stated that an incentive was offered for this review
JennetteBriabane
- 2 reviews
Fantastic
Great items value for money with even better warranty offered on products would definitely recommend fantastic to family member's easy to read assembly instructions would buy from again in store or online
1 comment
Fantastic F.Fantastic Furniture
Hi Jennette, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. W... Read more
e hope to see you back soon! Regards Ryan and the Fantastic Team
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Ash C.South East Queensland, QLD
Great Staff! & An Easy Assemble!
Great store, the staff was very helpful and friendly, Super happy with my Zenith bookcase! So easy to assemble ( i did it alone) and clear instructions, i have ordered a second one :)
1 comment
Fantastic F.Fantastic Furniture
Hi Ash, thanks so much for shopping with us in Morayfield! We are glad to hear that you are so happy with your Zenith Bookcase, and we look forward to serving you again in the future. Regards Nick and the Fantastic team.
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Denise NSouth East Queensland, QLD
- 5 reviews
Good quality furniture
Great range of products available. Easy to move around the store. Good quality products.
Easy to assemble if given all the relevant pieces
I would go back there again to shop
1 comment
Fantastic F.Fantastic Furniture
Hi Denise, thank you so much for choosing to shop with us in Morayfield. We are so glad to hear that you like our range of products, and we look forward to seeing you back again in the future. Regards Nick and the Fantastic team.
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SusanSouth East Queensland, QLD
Great Quality
Great place to shop for your home and office always helpful and great products at affordable price. Love their variety of products and very good quality furniture that will last .
2 comments
Fantastic F.Fantastic Furniture
Hi Susan, thanks so much for deciding to shop with us. We are so glad to hear that you like our range of products, and we hope to serve you again in the future. Regards Nick and the Fantastic team.
Love my furniture thanks so much .
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JoJo T.South East Queensland, QLD
Really great solid spare bed
TheDouble bed we chose was easily found on display, looked and felt nice and solid to sit on. There were plenty to chose from. The sales man was very helpful. We were impressed with the extra sturdy slats and guarantee they come with. Very easy to assemble.
1 comment
Fantastic F.Fantastic Furniture
Hi JoJo T.! Thank you very much for shopping with us in Morayfield and taking the time to share your experience. We are so glad to hear that you found a sturdy Double Bed, and we hope to see you back again soon. Regards Nick and the Fantastic team.
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Jessica M.South East Queensland, QLD
Nice furniture
Store layout and presentation is overall beautiful. The staff were friendly however I had to approach them even tho I live just the next suburb and was spending close to 1000 the delivery was $75 and I have to wait 3-5 weeks for the product.
1 comment
Fantastic F.Fantastic Furniture
Hi Jessica M, thank you very much for taking the time to share your feedback on on us, it is wonderful to hear you have received friendly service. I am sorry to hear your items were not in stock, we h... Read more
ope you are enjoying your new furniture soon! Kind regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
BlessedHopeSouth East Queensland, QLD
- 7 reviews
- 6 likes
- Verified customer
Terrible quality, even worse response
Decided to give my 8 year old office a new fit out. Bought a white L shaped Como desk from Fantastic to replace my exiting L shaped desk. Stripped office out on the Friday, and disposed of my old desk. Spend Sat and Sunday paining and laying new floors, before returning furniture to my office late Sunday afternoon, ready for work on Monday morning.
Last to go in was the desk that had to be assembled. Opened the box and was met with chip's all over the place. Some big chips had been badly "touched up" with white paint and there was result...Read more
ing paint residue on many areas. It looked like a second hand item with an attempt made to hide wear and tear. I had no option but to assemble the desk as I had to work on Monday and have the office ready for clients to come for meetings. I contacted the customer service via their online form on Monday, as their website said someone would attend to my email within 24hrs. I received a confirmation email to say they had received it with a number assigned to my query. 24 hrs passed but I did not hear from them. 4 days later I replied to the confirmation of receipt email, asking when someone will be attending to my case. Waited for 5 more days and emailed again...this time adding photo's so they could see the issue. Well it made no difference and today its day 12 and so far no one has responded or contacted me. It is now very obvious to me that their customer service is non existent and that they sell items of furniture that is faulty and more like seconds. I def did not spend all the time and money to make my office look new and fresh, just to have a desk that looks secondhand . The last photo is the actual desktop front edge, right where my clients sit2 comments
Fantastic F.Fantastic Furniture
Hi BlessedHope, I am very sorry to see the condition that your desk has arrived in and sincerely for the delayed response. We would really like to get this issue resolved for you, could you kindly sen... Read more
d us a private message or email to [email protected] with your sales order number and contact details? Kind regards Ryan and the Fantastic teamThank you for having sorted it out
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marius laynesSouth East Queensland, QLD
- 10 reviews
Was sold 'floor stock ' and one week later still waiting for confirmation that I am able to pick up new items
As stated above, one week later still waiting for confirmation that I am able to pick the purchase up. Good thing that I did not make space for the new furniture before I went to the morayfield shop.
1 comment
Fantastic F.Fantastic Furniture
Hi marius laynes, I am terribly sorry to hear you haven't received notification that your order is ready for collection. Please send us a message at [email protected] with your order a... Read more
nd contact details so we can look into this for you. Kind regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
V Bros-Wilshire
- 2 reviews
- 1 like
Great friendly service and products
After looking on the web page for Fantastic Furniture we went in store and made our purchase, then collected out bed from the warehouse. Friendly staff and a good range of products at very reasonable prices. We are very happy
2 comments
Fantastic F.Fantastic Furniture
Hi V Bros-Wilshire, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such a great in store experience with our team members and products!... Read more
We hope to serve you again in the future! Regards Jivani and the Fantastic teamYou are welcome, you reap what you sow.
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This was amazing experience ladies were lovely
The customer service was amazing and they searched all the product availability. The lay out of the store was good and cleanliness was all good we had an amazing experience overall
April 22nd 2022 Update: Messed up order
I was told bedroom set would be in soon and they have messed up and sold the bed as it was in stock the lady searched in front of me and then I called back and they lied and said none of it was in stock and I've already paid a deposit and she tried blaming the previous person
1 comment
Fantastic F.Fantastic Furniture
Hi Chloe, thank you for shopping with us at Morayfield! We are happy to hear your customer service experience in store was Fantastic! We hope to see you in store again soon. Regards Angelina and the Fantastic Team
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Erin CSouth East Queensland, QLD
Great products - unbeatable warranty
100% recommend Fantastic Furniture - faulty items have been replaced with no stress or drama plus we have had the choice of replacement items at the purchased value even 4 years down the track. Fantastic Furniture take the worry out of buying furniture for me which is why we always come back
1 comment
Fantastic F.Fantastic Furniture
Hi Erin C, thanks so much for recommending us! We are happy to hear we have been able to assist with any product issues with no hassle and we look forward to seeing you again. Kind regards Ryan and the Fantastic team
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Wonderful service, affordable prices
When walking in store, we were greeted and shown the areas which we were looking for. The range of products were above average so cant complain. My son even tested the products and gave feedback.
1 comment
Fantastic F.Fantastic Furniture
Hi Tony V, That is wonderful to hear you and your son are enjoying our wide range of products and we look forward to seeing you again. Kind regards Ryan and the Fantastic team
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The reviewer stated that an incentive was offered for this review
perfect
i was very satisfied with everything price especially the staff all the staff wee lovely the nothing was too much trouble they were bubbly friendly
1 comment
Fantastic F.Fantastic Furniture
Hi June, thanks so much for shopping with us and taking the time to share your kind words on our team members! We look forward to seeing you again soon. Kind regards Ryan and the Fantastic team
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Excellent value for money and great quality.
The store was beautifully laid out. Excellent value for money and great quality furniture. The staff were extremely friendly and helpful and the furniture was easy to collect, transport and assemble.
1 comment
Fantastic F.Fantastic Furniture
Hi Jodie, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store and we appreciate you recommending us! We hope to serve you ag... Read more
ain in the future! Regards Jivani and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
Good extention to my kitchen
Fast and easy. Delightful staff. Product i saw in brown but glad they had the product in white. Easy to assembl.
1 comment
Fantastic F.Fantastic Furniture
Hi Porsh, thank you very much for choosing us and sharing your thoughts online! We hope to serve you again in the future! Regards Jessica and the Fantastic team
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Love that shop
They have wide range products I found exactly was looking for in fantastic range of colours and fabric to choose from, I would shop there again an again, and assembling to easy. thank you Fantastic Furniture for making life and choices easier.
1 comment
Fantastic F.Fantastic Furniture
Hi Cheryl, Thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We ... Read more
hope to see you back soon! Regards Jessica and the Fantastic TeamSimilar opinion? Write a review on ieatwords.com.au!
KelMorayfield
- Verified customer
Best place ever
Easy to find and navigate the store, staff are friendly and helpful I will definitely be going back in the future for for purchase
1 comment
Fantastic F.Fantastic Furniture
Hi Kel, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We hope ... Read more
to serve you again in the future! Regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
Couldn't get product in time after being told we could
Ended up canceling order, not satisfied with service, after being told item was in stock was then told would take 3-4 weeks or WE could drive to another store
1 comment
Fantastic F.Fantastic Furniture
Hi Cranky customer, I am very sorry to hear about your recent experience and sincerely apologise for the inconvenience caused. We hope in the future you may shop with us again. If we can be of any fur... Read more
ther assistance please let us know at [email protected] Kind regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
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Fantastic F.Fantastic Furniture
Hi Vern, thanks so much for choosing to shop with us! We are delighted to hear you are enjoying our furniture range and were able to find a suitable bed for your daughter! If you'd like us to investig... Read more
ate any issues with the slats or clips, please email us at [email protected] Regards Jivani and the Fantastic Team