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Shaun T.Wide Bay-Burnett, QLD
Place to buy furniture
We all know how frustrating it can be to find that right piece of furniture. Well we looked everywhere for a lounge, when we should have gone straight to fantastic furniture. Honestly, they have it all, service, quality, design, range, warranty and of coursr price and a great showroom. We will be back, thankyou to the staff at maroochydore store.
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SuziSouth East Queensland, QLD
- 2 reviews
The staff were so friendly and helpful. They always seem to have exactly what I am looking for.
Very easy to find what I was looking for. There was a wide range to chose from. My Recliner was delivered the next day, was so very easy to assemble and is extremely comfortable.
1 comment
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Mary J.South East Queensland, QLD
The purchase of a chair that suited my short physic and offered excellent back support. This was essential for me.
The store is very open and easy to navigate. Staff around if needed. Good range of items on display. The staff were happy to answer questions and suggest other similar items to try out. A commendable experience
1 comment
Fantastic F.Fantastic Furniture
Hi Mary, thanks so much for choosing to shop with us. We are so glad to hear that you had such a positive experience, and we hope to see you in the Maroochydore store again in the future. Regards Nick and the Fantastic Team.
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AnneSouth East Queensland, QLD
You have a shop full of furniture, you can buy.
Found lots of thing we wanted to buy. The shop was easy to get around. The staff all 6 were behind the counter, hard to get them out. When we lucky enough to get one of them to help us. All the iteams proudly shown in your store. Were not available. Not in stock. I have never experienced a store that has nothing to sell. Not allowed to sell floor stock. We gave up and walked out. We needed to furnish a flat. With dining, lounge, bed setting. You didnt have the stock. Give me a break. I really couldnt believe it.
3 comments
Fantastic F.Fantastic Furniture
Hi Anne, I am very sorry to hear about this in-store experience. If you would like to discuss this further so we can provide some more feedback to the team, our email address is [email protected] Regards Nick and the Fantastic Team.
I am happy to talk. I have never experienced a situation were everything i picked to buy in the shop. Was not in stock. Not just one thing. Every thing from the bed, bedside tables, dining table, a... Read more
nd chairs. Not available. Really. Your staff never leave their counter. We did get one young guy too venture out. Only to be told the bad news. You can not buy that.... not even the floor stock. we walked outFantastic F.Fantastic Furniture
Hi Anne, thank you for sharing your experience. This will be brought to the attention of the Maroochydore team, and you are still more than welcome to email [email protected] with any ... Read more
further details or for further discussion. Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
BecSouth East Queensland, QLD
- 11 reviews
Affordable prices, friendly staff.
Walked in and quickly got served. Sorted my purchase very quickly.
Have bought multiple items from here with no issue. Very easy to assemble as well. Will continue to go back.
1 comment
Fantastic F.Fantastic Furniture
Hi Bec, thanks so much for choosing to shop with us We're delighted to hear your experience with us ran so smoothly! We hope to see you again in store in the future. Regards Jivani and the Fantastic team
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SonyaSouth East Queensland, QLD
Think twice about going back.
I still like the products however sales person did not know his stock and was bordering on rude.
When ordering and paying for the good I was told they would not be in stock for at least two weeks.
Not good enough.
2 comments
Fantastic F.Fantastic Furniture
Hi Sonya, we are so sorry to hear about your recent experience in our Maroochydore store and apologise for the service you received. We will be sure to address this with the team and if we can assist ... Read more
with anything further, please send us an email at [email protected] Kind regards Ryan and the Fantastic teamThank you for responding.
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Erin G.South East Queensland, QLD
A+++++
We've bought a few things from fantastic furniture and we're always happy with our purchases. great quality and amazing value. Staff are always friendly and super helpful pick-up was a breeze
1 comment
Fantastic F.Fantastic Furniture
Hi Erin G., thanks so much for choosing to shop with us! We are so delighted to hear you are loving our products! We hope to see you again in store in the future. Regards Jivani and the Fantastic team
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- Verified customer
Customer service
Easy to find the store & what we wanted
Excellent products & customer service & explained everything in detail from the product to the delivery options
The wife & I will diffently be shopping there again
1 comment
Fantastic F.Fantastic Furniture
Hi Ben, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such a great in store experience with our team members and products! We hope to ... Read more
serve you again in the future! Regards Jivani and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
Service & Quality Plus
Excellent service and great range of products, checked the website first to make sure item was available. Went in store to see and try it out for quality and comfort. Very happy with both shopping experiences, customer service from Crystal was excellent
1 comment
Fantastic F.Fantastic Furniture
Hi Maggie, thank you for choosing to shop with us in Maroochydore. It is great to hear about the service received and your overall experience. We hope to see you in store again in the future! Regards Nick and the Fantastic Team.
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GwennieSouth East Queensland, QLD
Entertainment Unit
Love the unit I bought.
Quick and friendly customer service
Easy pick up at storage warehouse.
Easy to put together instruction.
It looks great in my home.
I would recommend.
1 comment
Fantastic F.Fantastic Furniture
Hi Gwennie, thanks very much for sharing your experience online! We are happy to hear you are enjoying your new entertainment unit and we hope to see you again soon. Kind regards Ryan and the Fantastic team
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KarenSouth East Queensland, QLD
Affordable furniture
Looking for a desk to use in the office. Many choices of colours and designs with affordable prices. Helpful staff that ordered me one from the warehouse. Arrived earlier than expected and collected with any problems.
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The reviewer stated that an incentive was offered for this review
HarleySouth East Queensland, QLD
Got exactly what I wanted and easily.
Had researched the product before hand and went into the store. They had it on display and in stock so was the perfect overall experience. By the time we had got to pickup it was already waiting. Couldn't be happier
1 comment
Fantastic F.Fantastic Furniture
Hi Harley, thanks so much for choosing to shop with us. It is great to hear about this experience in our Maroochydore store! We hope to see you back again in the near future. Regards Nick and the Fantastic team.
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MASSouth East Queensland, QLD
- 2 reviews
We browsed at Maroochydore, North Lakes and Windsor before placing our order at North Lakes due to delivery location.
We were more than satisfied with everything about our experience. A one stop shop to furnish a 4 bedroom home and dual living areas. Electrical goods purchased elseware, otherwise everything else at FF.
1 comment
Fantastic F.Fantastic Furniture
Hi MAS, that's great to hear. We are so happy to have been able to furnish your home, and we would love to see you back in the future! Regards Nick and the Fantastic team.
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Coral SMaroochydore
- 5 reviews
- 1 like
Poor customer service
Be aware, if you receive a text message saying your order is ready to be collected, it will not be at the store. Wasted a lot of time when I was told I needed photo ID and needed to go to their Warehouse. Very unhappy customer.
1 comment
Fantastic F.Fantastic Furniture
Hi Coral S, I am extremely sorry that you were unable to collect your online order. We would like to look into this further to understand how this may have happened. Would you be able to send your pur... Read more
chase and contact details by email? Our email address is [email protected] Regards Nick and the Fantastic team.Similar opinion? Write a review on ieatwords.com.au!
JodiSouth East Queensland, QLD
- 2 reviews
- 1 like
VERY DISAPPOINTED
I paid $500 for a 6 drawer "retro" dresser. Followed instructions to the "T" but the drawers don't line up properly. As soon as you put any weight in them, they slide askew & don't line up. Total crap! Save your money, invest in quality.
1 comment
Fantastic F.Fantastic Furniture
Hi there Jodi, I am very sorry to hear about the trouble you are having with your Retro dresser. We would really like to assist, please send us an email to [email protected] with photo... Read more
s of the issue along with your sales order number and contact details. Kind regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
Great Range
Well priced compared to others. Good range, store was easy to navigate. Staff were helpful and cheery. I found exactly the bed we were looking for at a fraction of the price.
1 comment
Fantastic F.Fantastic Furniture
Hi Lynda, thank you very much for taking the time to share your feedback on our range and store! It is great to hear you were greeted by our friendly team members and we look forward to your next visit. Kind regards Ryan and the Fantastic team
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MargaretSouth East Queensland, QLD
- 2 reviews
- 1 like
Happy Client
Am always happy shopping at Fantastic Furniture, I like the stock, colour selection & range.
Customer service fantastic
Shopped for years with Fantastic Furniture and goods have lasted, have bought beds, couches, rugs, stools, dining suites etc etc
1 comment
Fantastic F.Fantastic Furniture
Hi Margaret, that's so great to hear! Thank you so much for choosing to shop with us and taking the time to share your experience shopping in Maroochydore. We look forward to seeing you back again next time. Regards Nick and the Fantastic team.
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Very Disappointing!
Buyer beware! The quality of the Jordan Bunk Beds is very poor and they don’t seem to care too much for the inconvenience they have caused the customer! Very disappointing!!
2 comments
Fantastic F.Fantastic Furniture
Hi Kylie, I am sorry to see your Jordan bunk bed has arrived with some flaws. We would really like to see what we can do to assist, could you please send us an email to [email protected].... Read more
au with your contact details and 13 digit sales order number? Kind regards Ryan and the Fantastic teamEmail sent.
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RinnieSouth East Queensland, QLD
- 4 reviews
Terrible
Bought sofa. Was under warranty. It broke,factory fault!! I had to make all contact but to no avail. There customer care service is terrible. Will never shop there again. Staff were friendly enough but again ..customer care was awful
3 comments
Fantastic F.Fantastic Furniture
Hi Rinnie, I'm so sorry to hear about this. We would definitely like to learn more about this to assist. Would you be able to send through your purchase and contact details? My email address is review... Read more
[email protected] Regards Nick and the Fantastic team.Hi Nick. No point. Fantastic Furniture didn’t help me before!! Maybe your time would be better spent to get Fantastic Furnitures Care Team to learn how to look after their customers!!
Fantastic F.Fantastic Furniture
Hi Rinnie, I sincerely apologise for the inconvenience with this order and the poor service received. If you do wish to reach out to discuss this further or see if we can do anything for you, please d... Read more
on't hesitate to contact us directly. Kind regards, Nick.Similar opinion? Write a review on ieatwords.com.au!
SusieSouth East Queensland, QLD
Thank you
The staff were very helpful and the store had a wide range of options. Not only did we go instore but also dealt with staff over the phone. They were always helpful, professional and very obliging.
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Fantastic F.Fantastic Furniture
Hi Suzi, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We ho... Read more
pe to see you back soon! Regards Jivani and the Fantastic Team