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Speedy and efficient purchase and delivery, value for money product
The “Longreach” 175cm TV unit was purchased online from the Toowoomba store. The online purchasing was a very streamlined process. The unit was delivered within 2 days. It was exactly as represented online, being a sturdy construction and exactly the right size and colour. The delivery team were very helpful, pleasant and efficient. Delivery costs were also considerably cheaper than quotes received at other stores. I am glad I found Fantastic Furniture online as they also had an excellent range of TV units to choose from.
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VanessaDarling Downs, QLD
- 2 reviews
Great service and products
Well made, solid attractive bedframe. Chosen because of 4 post construction without small support legs underneath that can break off. Also means quicker to put together. Excellent value for money. Fast purchase and pick up.
1 comment
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The reviewer stated that an incentive was offered for this review
Affordable great furniture
Store was easy to navigate & well setup to compare lounges. Very happy with affordable, comfortable lounges that look lovely in our new home. Delivery was next day - Christmas Eve!
Assembly of lounges was easy - just put legs on & good to use!
1 comment
Fantastic F.Fantastic Furniture
Hi Carolyn, thank you for choosing to shop with us in Toowoomba. We are so glad to hear such positive things, and we hope to see you in store again in the future! Regards Nick and the Fantastic team.
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Liana L.Darling Downs, QLD
Bunks are great
It was easy to navigate the store, I was happy with the range of products, I am really happy with the product I bought, it was a bit hard to put together and a few of the screws we couldn't get in (going to try again) as the holes are not lined up properly
1 comment
Fantastic F.Fantastic Furniture
Hi Liana! We are so glad to hear that the Toowoomba store was easy to navigate and that you are happy with your product. We hope to see you back in store again in the future. Regards Nick and the Fantastic team.
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RosieDarling Downs, QLD
Just what we need style is great and price was perfect
The store lay out is good and easy to find what we were looking for. I'm very happy with my TV unit got the size I needed and it was very easy to put together.
1 comment
Fantastic F.Fantastic Furniture
Hi Rosie, thanks so much for shopping with us in Toowoomba. We are so glad to hear that it was easy to find what you were after and that you are happy with your decision. We hope to see you back again... Read more
in the near future! Regards Nick and the Fantastic team.Similar opinion? Write a review on ieatwords.com.au!
Neil W.Darling Downs, QLD
perfect chair for people over 6 feet tall.
Bought the 'Venice' single recliner chair, It fits me perfectly, being 6 foot 2. Very comfortable with great lumbar support, I would recommend it to anyone who has back injuries or just a sore back.
1 comment
Fantastic F.Fantastic Furniture
Hi Neil W, We are happy to hear you found the perfect recliner! We appreciate you sharing your feedback and we hope to see you again soon. Kind regards Ryan and the Fantastic team
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Fiona McCollDarling Downs, QLD
- Verified customer
Finally Comfortable!
I work from home and spend a lot of time at my desk and boy did I need an upgrade of desk and work chair badly! After shopping around, I decided to go with this the Adapt desks and Oxford chair.
I initially ordered on line, which was very easy, and went to the store to pick up. When I arrived at the store I realized I would need a different chair. Store staff were super helpful and obliging - zero hassle. The Warehouse staff were also fast, efficient and pleasant to deal with.
Set up, well .. flat pack so small aggravation :) but honestly, no biggie. I'm super happy with the quality of the desk and chair, very happy with the shopping experience. I'm going to need bookshelves next, and I will be back!
1 comment
Fantastic F.Fantastic Furniture
Hi Fiona McColl, We are happy to hear you now have a comfortable chair for your work day! We appreciate sharing your experience online and we look forward to seeing you again soon. Kind regards Ryan and the Fantastic team
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Nancy M.Darling Downs, QLD
Best customer service ever
Staff were beyond helpful and polite. I'm disabled with walker, staff cleared pathways for me. Upon purchase my furniture was brought out and loaded for me. Best shopping trip ever.
1 comment
Fantastic F.Fantastic Furniture
Hi Nancy M, thanks so much for choosing to shop with us. We are so glad to hear that our Toowoomba team were able to provide such great customer service. We hope to see you back again in the future! Regards Nick and the Fantastic team.
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JadeGold Coast
- 12 reviews
- 1 like
- Verified customer
One of my favourite shops!
I recently went to the Toowoomba fantastic furniture and I thrilled with the customer service I received. The staff were great, helpful and just generally happy, smiling people! No wait time to order, once ordered I was given instructions to pick up my sons new mattress from the collection point which again was such a breeze. It’s great to deal with people who love their job, it just makes your day that little better! My son loves his new mattress, it’s very comfortable and it was very affordable!
1 comment
Fantastic F.Fantastic Furniture
Hi Jade, thank you for choosing to shop with us. It is so great to hear that the Toowoomba team were so helpful and friendly, and we're glad to hear that your son loves his mattress! We look forward t... Read more
o seeing you back again next time. Regards Nick and the Fantastic team.Similar opinion? Write a review on ieatwords.com.au!
MichelleDarling Downs, QLD
Freedom offers freedom
Easy to navigate store, with a wide range of options, good quality for the price. The furniture i purchased was easy to assemble. Freedom makes it easy to shop with quality products at a good price.
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Very helpful staff and excellent service
The store was very neat but arranged all over the place to set up a lounge room lol super helpful staff and great service, fantastic price. We will be back.
1 comment
Fantastic F.Fantastic Furniture
Hi Fern N., thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We h... Read more
ope to serve you again in the future! Regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
Ho Ho Ho Fantastic Furniture
The store was easy to navigate & items are arranged strategically. The range of products is commendable. Some items are straight forward & easy to assemble but some required better non confusing instruction. Overall experience was good.
1 comment
Fantastic F.Fantastic Furniture
Hi Ryan, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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DaveDarling Downs, QLD
- Verified customer
Really disappointed - no communication!
Really disappointed with the service from this store! We had to wait longer than the time period stated by the store for a standard couch I ordered and there was no communication from the store that it was going to be late. After the designated time period, I had to make the contact to find out where the couch was only to be told that “it’s not store policy” to ring a customer when their orders will be late. Also, when purchasing the couch, they charged me the full amount for the couch instead of the 20% deposit we were told was necessary.
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Mellonie J.Darling Downs, QLD
Store was busy, but once served the lady was extremely helpful.
Went in to purchase a mattress, took my time browsing the store to select the product I wanted. Had to wait in line for assistance, item i wanted wanted was out of stock. However the sales assistant placed an order for me. Over all happy with the customer service, and will definitely purchase from here again..
1 comment
Fantastic F.Fantastic Furniture
Hi Mellonie, thanks so much for shopping with us. It is great to hear that the Toowoomba team were so helpful, and we look forward to seeing you back again in the future! Regards Nick and the Fantastic team.
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The reviewer stated that an incentive was offered for this review
Ken M.Darling Downs, QLD
Good experience and will buy there again
The product was what I wanted and was easy to put together. Store was well laid out. Staff was friendly and knew their products well. Pick up was easy and quick.
1 comment
Fantastic F.Fantastic Furniture
Hi Ken M., that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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The reviewer stated that an incentive was offered for this review
Great customer service
It was nice to have great friendly staff from the lady in store and Gent in the warehouse.
We purchased beds which were great quality and very easy to assemble. Very affordable prices.
1 comment
Fantastic F.Fantastic Furniture
Hi Sim, thanks very much for sharing your in-store experience online! it is wonderful to hear you received great service from our team in-store. We hope you are enjoying your new beds and hope to see ... Read more
you again. Kind regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
Mattress in a box
It was a really good buy, good price and easy to unpackage and set up, happy as with the purchase and would definitely recommend this product to anyone, thank you
1 comment
Fantastic F.Fantastic Furniture
Hi Matt, thank you for shopping with us and taking the time to share your thoughts. It is great to hear that you are happy with your purchase, and we look forward to seeing you again in the future! Regards Nick and the Fantastic team.
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The reviewer stated that an incentive was offered for this review
Cory CooperDarling Downs, QLD
Store name says it all!!!!!
The quality of the goods is always fantastic for the price you pay, i go to fantastic for all my furniture.
If quality on a budget is what you need, the go to fantastic.
The flat packs are, as ALWAYS a pain, but however, they do come with easy to follow instructions.
1 comment
Fantastic F.Fantastic Furniture
Hi Cory, thank you so much for continuing to choose us, we really appreciate it! Thank you also very much for spending the time to share your feedback on us. We hope to serve you again in store in the future. Regards Angelina and the Fantastic team
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Comfortable and friendly to shop in
Displays were in order and clean. Staffs are friendly and attentive to customers when walk in. Always willing to listen to customer feedback and ability to provide resolution to solve issue..
1 comment
Fantastic F.Fantastic Furniture
Hi Darren, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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Staff and customer service is second to none
I have had the opportunity to purchase several items at the Toowoomba store. Every time I have done so, the staff have been so helpful. This includes the warehouse staff. Nothing is too much for them and they are very knowledgeable. The range of products is great too. I highly recommend Fantastic Furniture to anyone looking for value for money. Oh, and my last purchase was an Australian made lounge!
1 comment
Fantastic F.Fantastic Furniture
Hi Lindi, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We hop... Read more
e to serve you again in the future! Regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
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Fantastic F.Fantastic Furniture
Hi Vanessa, that is great to hear! We are so glad that you have found your bed to be so solid, and we hope to serve you again in the future. Regards Nick and the Fantastic Team.