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KarenSouth East Queensland, QLD
- 6 reviews
- 1 like
Bad Service
One staff member walked past me 3 times, eventually I got served, I was made feel unwelcome, staff member was unhelpful, unknowledge and rude, just made me want to leave
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Pam H.South East Queensland, QLD
Fantastic Furniture doesn’t disappoint!!!!!
I found Fantastic Furniture very easy to navigate and found the range of products exactly what I had in mind. I feel very happy with the range of products I purchased with both quality and price 100%!!!!!
1 comment
Fantastic F.Fantastic Furniture
Hi Pam H, We are so happy to hear we had exactly what you were after and we appreciate your kind words! We work hard to provide everyday lowest prices without compromising quality. Kind regards Ryan and the Fantastic team
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CamSouth East Queensland, QLD
- 21 reviews
- 1 like
First Place We Go for Furniture
Since moving to Brisbane 4 years ago we've unintentionally furnished most of our house from Fantastic Furniture Windsor (Qld) (most recent purchase was two Jenna armchairs in blue). This was not planned, we've just found that the furniture is actually pretty decent quality (especially for the price), it looks good and the service at the Windsor store is excellent. Another big factor is that everything we've bought so far has been in stock so we can take the furniture home with us that day instead of waiting days or weeks for products to arrive....Read more
Never had any issues assembling furniture including shelves, tables, entertainment unit, chairs, couches and a bunk bed. Everything has lasted too, no breakages or faults. I used to be a bit of a snob about FF thinking it was just cheap crap but I've changed my mind now, the designs are quite nice and the quality is better than expected. I've also bought online from FF and that's been great too.1 comment
Fantastic F.Fantastic Furniture
Hi Cam, thank you so much for continuing to choose us, we really appreciate it! Thank you also very much for spending the time to share your feedback on us. We hope to serve you again in store in the future. Regards Ryan and the Fantastic team
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Bairdy
- 2 reviews
Value for money
We sat in a lot of sofas in a lot of stores and could not find a sofa that was supportive and looked good. We tried fantastic furniture and were pleasantly surprised as there were a few sofas that would work for our kitchen sitting area. We shopped around in more stores and sat in more sofas but decided on the Stamford and ordered on line and picked up the same day within an hour (not 12 weeks waiting like some places!). Everyone in the family loves it!
1 comment
Fantastic F.Fantastic Furniture
Hi Bairdy, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We are delighted to hear the whole family is enjoying your new sofa! We... Read more
hope to see you again in store in the future. Regards Jivani and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
Instore always beats online!
The item I was going to buy became unavailable overnight, but with a quick phone call a lovely young girl was able to locate one in a nearby warehouse and I had my item within hours!
1 comment
Fantastic F.Fantastic Furniture
Hi Gi Gi, thanks so much for choosing to shop with us in Windsor. That's great to hear! We hope to see you again in store in the future and have passed your message onto the store. Regards Angelina and the Fantastic team
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Ooohhh fantastic
I didn’t assemble it as it was an already pre-assembled item. I’m sure if I needed to put it together I would’ve fine to do so.
1 comment
Fantastic F.Fantastic Furniture
Hi Shelly, thanks so much for choosing to shop with us in Windsor. That's great to hear! We hope to see you again in store in the future. Regards Jessica and the Fantastic team
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An easygoing worthwhile shopping experience
I found the staff helpful and friendly without being pushy or sales orientated. They were nicely enthusiastic. The store was nicely presented and after 1 wrong turn it was fairly easy to find the warehouse.
1 comment
Fantastic F.Fantastic Furniture
Hi Annie, thanks so much for shopping with us in our Windsor store and taking the time to share your feedback! We hope to see you in-store again soon. Kind regards Ryan and the Fantastic team
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We looked online, saw what we liked then decided to go into store to see the ir
We looked online saw what we liked then went to the store to look at the product then we purchased .
1 comment
Fantastic F.Fantastic Furniture
Hi Lowy, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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Punit singhLutwytch
- Verified customer
Fantastic buy
We are happy with our purchase at fantastic furniture,staff are too friendly and collection are too good, you can not come without buying
1 comment
Fantastic F.Fantastic Furniture
Hi Punit singh, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! ... Read more
We hope to serve you again in the future! Regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
BabsBrisbane
Great Service
The staff at Fantastic Furniture were amazing, friendly, knowledgeable and helpful. Product was great for the price. Overall a great first experience with this retailer,
1 comment
Fantastic F.Fantastic Furniture
Hi Babs, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Jivani and the Fantastic team
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Jake CAU
Service was great! Callie at Windsor was awesome
Navigating the store was easy and comfortable.
I was very satisfied with the wide range of items.
Very satisfied with the quality of the items.
It was very easy to assemble the table that I purchased.
1 comment
Fantastic F.Fantastic Furniture
Hi Jake C, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team
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So hard to assemble and breaks easily
As per the title. Impossible for anyone that is not a full on tradesman to assemble. As a woman I had to call a tradie and he even struggled. Power tools needed. Then with normal daily use in 6m it has started to wobble and fall apart. Do not recommend. This was a $3500 set so not the most basement bargain of flat pack sets.
1 comment
Fantastic F.Fantastic Furniture
Hi T M C, I am sorry to hear you had some difficulty assembling. We do offer assembly for most items prior to collection or delivery for a fee. If you have any issues with your products please send us... Read more
an email to [email protected] Kind regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
Denver lounge
• very flowing and easy to move around
• extremely satisfying being able to try and view the range of products available
• very satisfied with the quality
• assembly was a breeze with easy to read instructions
1 comment
Fantastic F.Fantastic Furniture
Hi Moby, thanks for choosing to shop with us! We're delighted to hear you're enjoying our range and we look forward to seeing you again soon. Regards Annie and the Fantastic team
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this is comfortable cant live without it
found the Bondi bed easily on display but i tell you its been more hassel than what its worth its cheeply made hence all the bed slatts keep falling out and the bed was realky difficult to put together. Id like a refund
1 comment
Fantastic F.Fantastic Furniture
Hi A.Mcd, thank you for taking the time to share your feedback, we hope to see you again. Kind regards Ryan and the Fantastic team
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MelASouth East Queensland, QLD
- 2 reviews
- Verified customer
Amazing service
The staff were so friendly when I called the store to organise delivery, and were extremely accommodating to
my times.
1 comment
Fantastic F.Fantastic Furniture
Hi MelA, thank you for choosing to shop with us and sharing your experience online! We look forward to seeing you in store again soon. Regards Ryan and the Fantastic Team
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Excellent customer service
Even after measuring my lounge would not fit through the front door by mere centimetres, FF staff were so understanding and helpful. I had a new lounge ordered and delivered within a week.
1 comment
Fantastic F.Fantastic Furniture
Hi there Karen, I am glad to hear our team was able to solve the issue and we hope you are enjoying your new sofa. We look forward to seeing you again soon. Kind regards Ryan and the Fantastic team
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Wonderful products and staff
I’m have no words for this store it’s lovely and beautiful products and nice prices, can I recommend for everyone
1 comment
Fantastic F.Fantastic Furniture
Hi Lisa, thank you so much for choosing to shop with us at Windsor store. We are delighted to hear you are enjoying our product and experience in store. We hope to serve you again soon. Regards Angelina and the Fantastic Team.
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DeniseBrisbane
- 2 reviews
- Verified customer
A perfect match
We needed a functional and stylish coffee table to complete our study/rumpus/ TV room and found exactly what we needed on the Fantastic Furniture website. Within two hours we had purchased it and collected it from their local warehouse. By the end of the day we had assembled it and completed the room. It has storage drawers for DVDs and board games as well as shelving for puzzles and other child friendly activities when the grandchildren visit. Very modern and very functional.
1 comment
Fantastic F.Fantastic Furniture
Hi Denise, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We ho... Read more
pe to serve you again in the future! Regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Very happy
Very satisfied with product and friendly staff, who were very professional and helpful. Would definitely recommend to family & friends
1 comment
Fantastic F.Fantastic Furniture
Hi Therese, thank you so much for recommending us and taking the time to share your experiences! We hope to serve you again in the future! Regards Fiona and the Fantastic team
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DarrenSouth East Queensland, QLD
- 2 reviews
Great value and helpfulness
I haven’t got the furniture yet as I’m waiting for the contract to go through settlement.
I can’t wait to get all my stuff.
1 comment
Fantastic F.Fantastic Furniture
Hi Darren, thanks so much for choosing to shop with us! That's great to hear! We wish you all the very best with your settlement and are just as excited as you for you to receive the order! We hope to... Read more
see you again in store in the future. Regards Jivani and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Lindaasked
I'm trying to contact the Windsor store on 07 33571142 but can't get through.
Is the phone out of order?
Is there another number I can call?
Many thanks,
Linda Dempster.
2 answers
Fantastic F.Fantastic Furniture
Hi there Linda, I am very sorry to hear you haven't been able to reach our Windsor store. Please contact us via our website with your details and we can arrange a call back for you. Kind regards Ryan and the Fantastic team
Thank you, Ryan. Luckily, the phone line was working the next morning so I managed to speak to the staff.
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Fantastic F.Fantastic Furniture
Hi Karen, I am very sorry to hear about your in store experience. I would really like to address this with the store manager, and also help you in any way I can. Would it be possible to email me the d... Read more
etails of the store that you were in and also anything I may be able to help with? My email address is [email protected] Regards Angelina and the Fantastic team