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Good customer service
Good parking great store and friendly staff, a pleasure to buy from and certainly would consider visiting again for any future purchases. Parking was also great including the pick up area.
1 comment
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LindaMetropolitan Adelaide, SA
- 2 reviews
Love my new TV cabinet
Bought a big 75inch TV and needed a new cabinet, the Kingston was perfect and looks great in the lounge. Staff were very helpful with no pressure to buy. Cheers
1 comment
Fantastic F.Fantastic Furniture
Hi Linda, thanks so much for choosing to shop with us. It is great to hear that you are so happy with your Kingston entertainment unit, and we hope to see you in the Marion store again soon. Regards Nick and the Fantastic Team.
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MeganMetropolitan Adelaide, SA
Great sofa, however it was wrapped in too much plastic!
I ordered the Saxby 3 Seater Chaise in Nappa Teal. The colour, fabric and comfort is fantastic! Very happy with the price also. However, there is too much plastic waste upon delivery! We're in the middle of a catastrophic climate event and seeing so much plastic on our floor after assembling was very disheartening. Perhaps you could find some bio-degradable alternatives to protecting the sofas?
1 comment
Fantastic F.Fantastic Furniture
Hi Megan, thanks so much for choosing to shop with us. We are glad to hear that you are happy with the sofa, and we thank you for the helpful feedback in regards to the excessive packaging. We will ab... Read more
solutely take this on board, and we hope to see you back again in the future. Regards Nick and the Fantastic team.Similar opinion? Write a review on ieatwords.com.au!
Find out how Fantastic Furniture SA, Marion compares to other Furniture Shops
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Ali
- 3 reviews
Rude staff
Frontline staff is rude and very unprofessional. I like the products, pricing and would prefer to go back but never again only due to staff misbehave.I am done with this.
1 comment
Fantastic F.Fantastic Furniture
Hi Ali, we are terribly sorry to hear about your recent experience. We would like to learn more and see what we can do to assist, could you please send us an email to [email protected]... Read more
with your contact details and details on your experience. Kind regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
Rod roger tonnaMetropolitan Adelaide, SA
Great store friendly staff and great quality products
Was easy to search for products,and very satisfied. Love what I bought and easy to assemble. Friendly staff and will recommend anyone to shop at fantastic furniture store in marion
1 comment
Fantastic F.Fantastic Furniture
Hi Rod, thank you very much for shopping with us in Marion. We are so happy to hear that the staff were friendly and that you are happy with your purchase. We hope to see you back again in the future! Regards Nick and the Fantastic team.
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Absolutely fantastic!
We were very satisfied with the store, range and service provided by Kelly. Really great. Have not assembled the furniture as yet so cant comment on that as yet. We purchased several items for my elderly parents.
1 comment
Fantastic F.Fantastic Furniture
Hi Jenny, thanks so much for choosing to shop with us in Marion. We are so glad to hear that Kelly was so helpful, and we hope to see you back again soon! Regards Nick and the Fantastic team.
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Ms. LisaMetropolitan Adelaide, SA
Wonderful furniture looks great..
Store a little diffcult to navigate as there was so many pieces on display but what
A great range and quality we were very satisfied.
Furniture was very easy to install.
1 comment
Fantastic F.Fantastic Furniture
Hi Ms. Lisa, thanks so much for shopping with us. We are so glad to hear that you are satisfied with your purchase, and we hope to see you back in our Marion store in the future. Regards Nick and the Fantastic team.
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The reviewer stated that an incentive was offered for this review
RobMetropolitan Adelaide, SA
Great Choice with competitive pricing
Great choice with competitive pricing, we have have done several projects including dressing houses for sale with great success. Our latest purchases are for a seaside holiday house for which the clean and simple lines of much of this product is perfect for a light and airy outcome.
1 comment
Fantastic F.Fantastic Furniture
Hi Rob, thank you for shopping with us at the Marion store. We are so glad to hear this feedback, and we hope to see you back again in the near future. Regards Nick and the Fantastic team.
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ReefathMetropolitan Adelaide, SA
Good products in great prices
Good products at great prices. We bought a few things including a bed, tables, and chairs. The types of furniture are simple yet modern and stylish that goes with the current trend.
1 comment
Fantastic F.Fantastic Furniture
Hi Reefath, thanks so much for shopping with us in Marion. We are happy to hear that you like our range of furniture, and we hope to see you in store again in the future. Regards Nick and the Fantastic team.
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- Verified customer
Fantastic (excuse the pun) the laptop desk was better than I expected.
We had previously worked out what we wanted went to the Store and, having been there several times before, knew where to go to find what we wanted. The service was really great, the laptop desk was easy to assemble and it was exactly what we wanted it for. We are very pleased. Well worth the drive up from Encounter Bay.
1 comment
Fantastic F.Fantastic Furniture
Hi Gordon Curtis, thanks so much for shopping with us and taking the time to share your experience. We are so glad to hear that the Marion team were able to provide such great service, and it is amazi... Read more
ng to hear that you like your new laptop desk. We hope to serve you again soon. Regards Nick and the Fantastic team.Similar opinion? Write a review on ieatwords.com.au!
JadeMetropolitan Adelaide, SA
Great customer service
Staff were extremely helpful. I love the Bed in a Box as it fits easily into the car to transport home. Bought a single for my daughters room and it's perfect for her
1 comment
Fantastic F.Fantastic Furniture
Hi Jade, thank you so much for shopping with us in Marion. We are thrilled to hear that the team were so helpful, and we hope to see you back again soon! Regards Nick and the Fantastic team.
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Lysiaadelaide
- 2 reviews
Very happy!
Website easy to browse, staff in store were great, products are exactly what I wanted and easy to assemble! Very happy with my purchase.
I initially purchased online and paid the delivery fee, received a call to say it would all fit in a small car so my fee was refunded and I got to go collect it that day! I thought this was great, thoughtful service.
1 comment
Fantastic F.Fantastic Furniture
Hi Lysia, thanks very much for shopping with us! It is great to hear you found our website easy to use and had a great experience with our team in-store. We hope to see you again soon! Kind regards Ryan and the Fantastic team
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Maricel
- 3 reviews
Very poor customer service at Mitchell Park, SA !!!
The shop was pretty quite being a Monday when I arrived with my son, 2 out of the 3 sales assistants were behind the counter attending to customers so then I went to ask a young assistant as to where the Reed single door pantry was, she pointed to me that it was at the far back corner of the shop. I found what I was looking for but it doesn't tell me the available colour in the range, etc. I needed to approach this particular sales assistant at least 2x to ask more questions about the product, she definitely didn't have any customer to attend...Read more
to while we were there. I guess what I am trying to say is that TRY to show that you're interested to be of HELP to your customers from the moment they step in your shop. If someone did ask for a certain product (furniture) it would be good if you can walk them to where the furniture is rather than just point to them the location. It would even be ideal if you start a conversation about the product or even suggest other range rather than staying behind the counter trying to look busy. It was a very disappointing visit to this particular store and definitely wouldn't be coming back again. Am sure there are people like me who values a great customer service over the product that is on offer. Training & re-training staff for excellent customer satisfaction is to be considered in this competitive market to stay in business... just a friendly reminder guys.1 comment
Fantastic F.Fantastic Furniture
Hi Maricel, I am very sorry to hear about the experience you have had during your recent visit to our Marion store and sincerely apologise as this certainly doesn't sound like the level of service we ... Read more
hope for anyone visiting our stores to receive. We will be sure to address this with our management team directly as we strive to provide the best service possible to ensure your satisfaction. Thank you for taking the time to share this with us, if there is anything we can assist with please get in touch with us via [email protected]. Kind regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
It was very good.
Very easy to find the right item.
Satisfied with the range of products and with quality of item I bought. Melissa was very friendly and helpful in choosing the product I needed, but the delivery guy was not good enough (dropped the product in front of me and even didn't care apologized.
2 comments
Fantastic F.Fantastic Furniture
Hi Levon, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experience with Melissa. I am very sorry to hear about... Read more
what happened with delivery. Please send us an email to [email protected] if you have any problems with the product so we can get this resolved for you. Kind regards Ryan and the Fantastic teamHi Ryan, thank you for your reply. Hopefully the product will be ok. I always enjoy shopping at the Fantastic Furniture, just wanted to make sure that the delivery guy would feel the same responsibil... Read more
ity as the staff in the shop and wouldn't spoil the name - Fantastic Furniture. Thanks again. Best wishes, Levon.Similar opinion? Write a review on ieatwords.com.au!
Fantastic!
First impressions last with this store, everything was easy to see, layout easy to love around. The bed was easy to put together with the easy to read instructions. I liked the range of mattresses they also had to choose from.
1 comment
Fantastic F.Fantastic Furniture
Hi Naomi, thanks very much for shopping with us! We are thrilled to hear you found your new bed easy to assemble and we look forward to your next visit. Kind regards Ryan and the Fantastic team
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Find out how Fantastic Furniture SA, Marion compares to other Furniture Shops
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Sheree MAYWALDMetropolitan Adelaide, SA
- 3 reviews
Great experience
Took a while for a staff member to become available but once I found one she was very helpful and made my purchase fast and easy. I thought the store was a bit cluttered
1 comment
Fantastic F.Fantastic Furniture
Hi Sheree, thanks so much for shopping with us! It is great to hear that our Marion team were helpful, and we do hope to see you again soon! Regards Nick and the Fantastic team.
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Great range of products
The Marion Store is really good. Plenty of parking space. The sales representative was really helpful and made the purchase easier. The prices are not over the top and the display even though a bit scattered is quite alright.
1 comment
Fantastic F.Fantastic Furniture
Hi Pallavi H., that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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PipMetropolitan Adelaide, SA
- 3 reviews
- 1 like
Disappointing experience in SA
Customer service reps aren't customer focussed, it's all very impersonal the whole experience. I had lots of trouble organising a suitable delivery time and they weren't flexible. I didn't even get a thank you on final payment, next time I'll take my business elsewhere. It's unfortunate the sofa they had was the one I was looking for and other stores didn't have the right one. Really disappointing from start to finish.
1 comment
Fantastic F.Fantastic Furniture
Hi Pip, I'm very sorry to hear about your experience with our Marion store. Would it be possible to email me your details as we would really like to address this feedback with the management team. My... Read more
email address is [email protected] Regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
mummy2twoMetropolitan Adelaide, SA
- 5 reviews
Excellent
Love this store staff are super friendly and don't "bug" you whilst your shopping. The range to.look at in store is small but just enough to keep you interested for a while.
1 comment
Fantastic F.Fantastic Furniture
Hi mummy2two, We are so pleased to hear your time in our store was great and our team were friendly and helpful when needed, we look forward to seeing you again. Kind regards Ryan and the Fantastic team
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TaniaMetropolitan Adelaide, SA
Love my new lounge and ottoman!
Had a great overall experience at the Marion store. The staff were friendly, knowledgeable and extremely helpful. The store was tidy and easy to navigate. My furniture was in exceptional condition and the warehouse and delivery was of high standard.
Very happy customer!!
1 comment
Fantastic F.Fantastic Furniture
Hi Tania, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We hop... Read more
e to serve you again in the future! Regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
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Fantastic F.Fantastic Furniture
Hi Andrew, thankyou for choosing to shop with us and sharing your in store experience online. We look forward to seeing you in store again soon. Regards Jivani and the Fantastic Team