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Reviews

(385)
(78)
(6)
(5)
(14)
  • Product Quality
    4.5 (65)
  • Return Claim MadeYes (3) · No (65)
  • Warranty Claim MadeYes (2) · No (65)
  • Product Appearance As advertised (82%) · Not as advertised (18%)
  • Customer Service
    4.5 (66)
Mumnoon H.

Mumnoon H.Metropolitan Adelaide, SA

Cheap and Reliable products and excellent customer services

published

Cheap and Reliable products and excellent customer services.
Easy to navigate a wide range of products that are value for money combined with excellent customer service from greeting on arrival to delivery of the product! Would definitely recommend to visit this store, especially if you are on a tight budget.



Customer Service
Product Quality
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mumnoon H., that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Rebecca

RebeccaMetropolitan Adelaide, SA

Amazing !

published

I went in store to get a office chair to start working from home, I acknowled within moments of coming into the store and asked if I needed assistance. - Going over to the office chairs there was a wide selection of stock and I found the right chair for me. The area was clean and easy to move around. Thank you for a great experience!



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMunnoparra
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rebecca, thank so much for sharing your experience! it is wonderful to hear you received great service in-store and we hope to see you again. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Neel P.

Neel P.Metropolitan Adelaide, SA

Value for money!

published

Easy to navigate a wide range of products that are value for money combined with excellent customer service from greeting on arrival to delivery of the product! Would definitely recommend to visit this store, especially if you are on a tight budget.



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGepps cross, South Australia
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
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Josh

JoshWhyalla

  • 2 reviews

Found the store now won't live without it.

published

Store location easy to fine, the products where great. The quality is fantastic given its cheaper than highend and doesn't cost an arm or a leg I'm a mother and its easier to find stunning pieces at an affordable price.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGepps cross
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Josh, that's great to hear! We are so happy that you enjoy our range of furniture, and we hope to see you back in our Gepps Cross store again soon! Regards Nick and the Fantastic Team.

Good customer service

published

Good parking great store and friendly staff, a pleasure to buy from and certainly would consider visiting again for any future purchases. Parking was also great including the pick up area.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion SA
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Andrew, thankyou for choosing to shop with us and sharing your in store experience online. We look forward to seeing you in store again soon. Regards Jivani and the Fantastic Team

reasonable value

published

checked out two showrooms before decision, then purchased at my local store .... not 100% what I was looking for but extremely happy with the dining table, chairs suit the purpose .....

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationwindsor gardens
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Heather! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Maui

MauiMiami, QLD

  • 2 reviews

Fantastic Experience, and the i love what i’m getting it.

published

look at online first and view at the store.. it was the same look as I imagine while looking at online and on physical in store. staff was very helpful and accommodating, i love the experience should recommend to many people.

Customer Service
Product Quality
Product Appearance Not as advertised
Store LocationFantastic Furniture Windsor Garden
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Linda

LindaMetropolitan Adelaide, SA

  • 2 reviews

Love my new TV cabinet

published

Bought a big 75inch TV and needed a new cabinet, the Kingston was perfect and looks great in the lounge. Staff were very helpful with no pressure to buy. Cheers

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMarion
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Linda, thanks so much for choosing to shop with us. It is great to hear that you are so happy with your Kingston entertainment unit, and we hope to see you in the Marion store again soon. Regards Nick and the Fantastic Team.

Brilliant customer service

published

Brilliant single ensembles and great customer service. The store is great I had the product delivered in a timely manner. Good

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationHelps cross
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2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Shelley, thank you for shopping in our Gepps Cross store. We are so glad to hear about the customer service received, and we hope to serve you again soon! Regards Nick and the Fantastic Team.

Shelley R.
Shelley R.

No probs they lady there is so nice and helpful. I've just been to the Marion rd store and brought 14 chairs so you have a big shopper with me.

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Haz Beanz Cafe

Haz Beanz CafeMetropolitan Adelaide, SA

This is perfect

published

Happy with all aspects of fantastic furniture especially the in store service and selection of fabrics for couches I needed for my cafe and the customer service was outstanding! I’ll definitely recommend them to all my friends

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationWindsor gardens
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2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! We are thrilled to hear about the customer service received, and we hope to see you back at our Windsor Gardens store. Your friends are more than welcome to come too! Regards Nick and the Fantastic Team.

Haz Beanz Cafe
Haz Beanz Cafe

Your welcome nick and I certainly come back there next time I need anything for my cafe or home

Louise D.

Louise D.Metropolitan Adelaide, SA

Great value and service

published

Was very happy with the range and price of the furniture. The customer service was exceptional. Everything was made very easy, from selecting fabrics to organising delivery. Will certainly be back.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMumbo Para
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Louise, thanks so much for choosing to shop with us. It is great to hear that the Munno Para team provided such exceptional service, and we look forward to seeing you in store again soon! Regards Nick and the Fantastic Team.

Sally

Sally

  • 2 reviews

Had the Product i needed in stock

published

Had to drive further because my local store didn't have any stock, but still grateful i got my side tables the same day. Happy with the products and assembly was easy.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMunno Parra
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sally! Thankyou for reaching out to us! We're so glad you've chosen to shop with us and are loving the ease of the assembly of our products. We hope to see you in store again soon! Regards Jivani and the Fantastic team

The reviewer stated that an incentive was offered for this review

Amelia

AmeliaMetropolitan Adelaide, SA

Zero customer service - so how are you supposed to make a purchase?

published
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationGepps cross
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Lee

LeeMetropolitan Adelaide, SA

Overall experience

published

Satisfied with the staff & helpfulness. Assembly was easy apart from 3 slats which can not be put into the holes of the bed frame as 3 of the plastic knobs bend

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor gardens Adelaide
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Megan

MeganMetropolitan Adelaide, SA

Great sofa, however it was wrapped in too much plastic!

published

I ordered the Saxby 3 Seater Chaise in Nappa Teal. The colour, fabric and comfort is fantastic! Very happy with the price also. However, there is too much plastic waste upon delivery! We're in the middle of a catastrophic climate event and seeing so much plastic on our floor after assembling was very disheartening. Perhaps you could find some bio-degradable alternatives to protecting the sofas?

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion SA
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
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Ali

Ali

  • 3 reviews

Rude staff

published

Frontline staff is rude and very unprofessional. I like the products, pricing and would prefer to go back but never again only due to staff misbehave.I am done with this.

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMarion
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Deanna

DeannaMetropolitan Adelaide, SA

10/10 furniture & customer service

published

Recently purchased a Entertainment unit, A large mirror and a few new lounge cushions and it makes my house feel like a home for my 2 young daughters and myself. Excellent customer service and beautiful furniture and accessories.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMunno Para store 5115 S.A
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The reviewer stated that an incentive was offered for this review

Brooke M.

Brooke M.Murray Mallee, SA

Exceptional service and products

published

Staff were friendly and helpful but gave us space to browse at our own pace. The Venice 2 seater lounge was packed conveniently and super easy to assemble. Great value for money at only $699

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWindsor Gardens - SA
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Brooke M,, thank you very much for choosing to shop with us in Windsor Gardens and taking the time to share your experiences. We hope to serve you again in the future. Regards Ryan and the Fantastic team

Rod roger tonna

Rod roger tonnaMetropolitan Adelaide, SA

Great store friendly staff and great quality products

published

Was easy to search for products,and very satisfied. Love what I bought and easy to assemble. Friendly staff and will recommend anyone to shop at fantastic furniture store in marion

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMarion sa
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rod, thank you very much for shopping with us in Marion. We are so happy to hear that the staff were friendly and that you are happy with your purchase. We hope to see you back again in the future! Regards Nick and the Fantastic team.

Absolutely fantastic!

published

We were very satisfied with the store, range and service provided by Kelly. Really great. Have not assembled the furniture as yet so cant comment on that as yet. We purchased several items for my elderly parents.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMarion
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jenny, thanks so much for choosing to shop with us in Marion. We are so glad to hear that Kelly was so helpful, and we hope to see you back again soon! Regards Nick and the Fantastic team.

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