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Reviews

2.6

301 reviews
5
(59)
4
(39)
3
(35)
2
(56)
1
(112)
  • Build Quality
    3.2 (59)
  • Value for Money
    3.2 (60)
  • Recording Quality
    4.2 (48)
  • Software
    3.1 (58)
  • Reliability
    2.7 (62)
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Reviewer Photos & Videos

Bad Staff

published

The guy wearing the green lantern t-shirt who works for fetch tv at iinet is a jerk who needs to learn respect. He is under the impression that he is someone of importance in a dodgy call centre.

Bad Service

published

Received a fetch box and account with an internet account. 5 days later and all I get out of it is “incorrect code”, speak to. Internode and all I get is we have advised fetch. Maybe internode need a more reactive partner??

Purchased in December 2021.



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John

JohnPeel, WA

Good Idea. Bad Performance.

published

Got this through iinet. Various performance issues in first 12 months. After much heartache via South African tech support (who I don't understand half the time), I get shuffled off to Phillipino support center. Apparently the problem is confined to Western Australia server. (Latest problem is streaming issues. Ie screen freezes). They don't seem to give a toss and I am fobbed off whenever I call. Weeks in now and I'm still paying for very poor product. Not for much longer I think!

Purchased in June 2021.

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Ess B.

Ess B.South-Eastern Region, NSW

Disappointed

published

Really annoyed fetch is removing 13th St and Sci-Fi and not replacing with anything. Seems like a bit of arip-off to me. I won’t be subscribing to channels any more :-(

Purchased in April 2021 at eBay for $280.00.

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Paying for something I wasn't given.

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We had Fetch tv for four years with lots of hiccups but it didn't bother me too much at first. After about two years we started to have constant streaming issues even though Stan, Netfix and YouTube were all ok at the same time. Renting a movie was a waste of time. We could only watch around 10 minutes worth then it stopped. We had to watch the movie in 10min crements over 48hrs, then you had to either re-rent it at an additional cost or just guess the ending of the movie. I contacted Fetch tv about this and they were not interested so I ended uo cancelling the whole thing. Losing a four year subscriber didn't bother them in the slightest. Poor customer service.

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Reliability
Chrissy

ChrissySouth East Queensland, QLD

Fetch Mighty compared with Fetch supplied with TB

published
Argus

Argus

  • 2 reviews

Caught by "Month's Subscription Free"

published

Purchased in October 2021 at Bing Lee for $449.00.

Take Channels off air when they like

published

I bought Fetch for the channels they have and have just resigned for another two years. Now I see that at the end of December they are taking 3 channels away without any consultation. They have done it before and its not right. Least with Foxtel you get to keep the channels you pay for. Stay away

Purchased in November 2021.

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Give this product a big MISS!!!

published

Stuck on the 'Activate' page since Friday as FETCH has been unable to activate new customer's FETCH boxes for five days. There's no knowing when this facility will be available again and I've been advised it could be many more days yet before they resolve the problem. (And they've taken my money already??? Please!!)

Purchased in November 2021.

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hexrunt

hexruntGreater Melbourne (Outer), VIC

  • 2 reviews

Great when it works. Too many problems. Exasperating.

published
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Dilair

DilairSouth-Eastern Region, NSW

Great Product

published

I bought the Fetch TV Mighty as a replacement for Foxtel. It does everything I expected it to do, allows me to time shift free to air programs with great reliability and features. Very easy to set up and use, it even made my Google Chromecast obsolete as it allows to connect to Netflix and YouTube, among other services. Great value for Money.

Purchased in September 2021 at JB Hi-Fi for $499.00.

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pete

peteGreater Melbourne (Outer), VIC

Best on the market

published

Love my Fetch Mighty since I switched from Foxtel. Costing me half the price. However first two months were disastrous with constant freezing and pixelating issues. Then one day I decided to fix my 20 year old antenna connection and voila. No more issues ever since, it's been two years now. Apparently there is a tuner technical sensitivity that requires perfect tv signal.

Purchased in January 2021 at The Good Guys for $499.00.

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1 comment
pete
pete

edit: $375 is correct price, bought some other stuffs with it, where the confusion. sorry good guys.

Salt

SaltSouth East Queensland, QLD

a rip off

published

Read the reviews before wasting your money. Can't get ABC stations, reset, reset, reset, loose all your saved recordings.
Other reviews say the same, no help from Optus or anyone.
Forget it.

Purchased in August 2021 for $399.00.

Reliability

No stars if I could!!!! I don't recommend this

published

I don't like it, it's a rip off. Better to go with Optus or telstra No stars if I could!!!! I don't recommend it at all, it's a total rip. I can't tell you how many fetch box's we've had, it's ridiculous. Problems everywhere and it's so expensive, when you have a problem they usually can't help and have to send you a new box, so if you like no TV for days on end waiting for your expensive new one to arrive I don't recommend this. Save yourself the money and go with a bigger company that can provide tv recording and value. We are switching soon, I can't wait to have something reliable that works.

Purchased for $120.00.

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savino b.

savino b.Sydney Surrounds, NSW

Fetch keeps dropping out! Not an internet issue.

published

Purchased in September 2021 at Harvey Norman.

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Julian

JulianNarrabundah 2604, ACT

  • 4 reviews

Great concept but has bugs, some HMI issues and terrible support

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Purchased at Harvey Norman Retail Stores - Appliances.

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Steven KB

Steven KBVictoria

Fetch box locked in to you Service Provider

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Fetch mighty works well and the few times we've had to reset has not caused us any significant issues. My ISSUE is about how you have to purchase the Fetch box. Its locked in to you ISP (Optus, iiNet, etc)! This is awful, basically if your ISP is poor and you have to change to a different provider, you then have to throw away your $400 Fetch mighty and buy a new one. WHY, Why, Why has the government not stepped in and fixed this. They fixed it for mobile phones.

Purchased at Service Provider for $400.00.

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parsons58

parsons58AU

  • 28 reviews

FETCH MIGHTY - great to say the least

published

Purchased in August 2021.

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Bex Newcombe

Bex NewcombeSouth East Queensland, QLD

  • 3 reviews

Fetch TV box

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We love our Fetch box! It is capable of recording free to air channels and also able to use the Catch Up feature so you can watch your favourite Pay TV shows. The remote is super easy to use and can be used as a dual remote with the TV so you only ever need one remote. You can pause live channels and replay shows that have already started. We have had the box for 2 years now and never had a fault with it.

PattyOwen

PattyOwenWide Bay-Burnett, QLD

Fetch TV.

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I choose Fetch TV because I have the chance to choice from 4 different program titles that suit my lifestyle. I can record live TV or Fetch TV programs to watch at a time that suits me. I can also record whole series.

Purchased in February 2021 at Kingaroy for $399.00.

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Questions & Answers

Anthony T.

Anthony T.asked

Hi, am I able to use the USB port on the rear of my fetch mighty box to power my amazon fire stick? My Sony tv has spare USB ports but they are only powered when tv is turned on, my fetch mighty box is always on.

No answers
Kevin

Kevinasked

Kevin:
A friend set up recordings for me and put some tags on some programs, how do i remove the tags

No answers
Susan G.

Susan G.asked

My fast forward rewind has stopped working how do I get it to work again on fetch mighty

1 answer
duncan.gough1
duncan.gough1

I’d suggest the remote control is stuffed. They’re a pretty average device at best. We bought a new one off eBay.

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