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Torey P.South Australia, 5201
- Verified customer
Worth It!
We had dreamed of building our home with Format after looking through their display homes some years ago, but initially thought they were outside of our price range. Having almost signed with another builder, we re-visited them to just talk with a sales person and see what the cost differences were. Turned out they were wholly within our price range as their standard selections were of such a high quality that they would have been considered "upgrades" with other cookie-cutter builders.
We had an amazing salesman, Terry McWilliams, who hel...Read more
ped design our home with us and took into account all of our needs. We were well looked after all throughout the selections process to the finalising of everything and into the build itself. We always received our invoices and receipts promptly. Now, nearly three months after moving into our home, we couldn't be happier. The quality of the craftsmanship can be felt and seen throughout - this is what initially drew us to Format when we visited their display homes. Our home looks and feels every bit as amazing as their displays did. We have not even had a single complaint or issue to report since moving in. Levi Nash was our site supervisor and was always approachable, professional, friendly and happy to answer all our (sometimes silly) questions. He was so incredibly thorough during our walkthrough and pre-handover inspection - he noticed small flaws that we wouldn't have even thought to look for and had them fixed straight away. The only tiny things I would mention that Format could have done differently was to perhaps keep us informed as to where we were at and what was happening at each stage of the build. We only ever received an invoice when one stage was completed - and we would drive out to the site weekly to see what was different. Not having built before, it would have been nice to have had some updates. Additionally, it wasn't always clear who to contact about what issues (financial, land, council, etc.) so perhaps a list of contacts with clarification on who to speak to about what would have been helpful at the start. Otherwise, can't fault Format for anything at all. Great quality, build stuck to schedule and price, competent and professional staff - I have been recommending Format to all of my friends and would encourage anyone looking to build with someone who actually cares about quality over quantity to visit one of Format's display villages and speak to someone. So happy we made the decision to speak to them again - our dream really did come true! Thank you Format for our amazing home!Similar opinion? Write a review on ieatwords.com.au!
Eric RAdelaide
- Verified customer
Love our new Format home
From our first meeting with the sales consultant through until handover we couldn't have wished for a better journey. The staff at Format were so professional and friendly and guided us through the whole building process, from designing a plan to suit an awkward shaped block and on through the whole selection process. The build started on time and remained on schedule through to completion. The quality of all the trades was exceptional as was the end result. Any problems with council or development requirements was always quickly taken care of...Read more
by Format. Most of the trades had worked for Format for long periods and spoke in glowing terms of the company. We love our new home and are very happy we chose to build with Format, if integrity, honesty and quality workmanship are what your looking for then this is the company that I would highly recommend .Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Perfect dream home can not thank Format enough and would highly recommend them!
Professional service and easy negotiations from design to selections to the finished home. Can't rate Format Homes highly enough. The build quality and workmanship were extremely high. Their trades were excellent and all loved working for Format Homes. This commitment of excellence from their staff is why this has been an excellent stress free experience. We were made to feel a valued customer throughout the entire process.
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- Verified customer
Building our home while we were overseas.
Both the workmanship and build quality of our home were extremely high. Throughout the whole building process Format kept us informed and enabled us to have contact with the site manager whenever we felt the need. He was very helpful and despite us being in the uk throughout the whole build we felt very much involved in the process.
We had one trip over to Adelaide prior to the build to discuss details and choose fixtures, fittings and colour schemes. Again Format were very helpful.
After completion the customer service and support continued throughout the snagging of our home.
I have no hesitation in recommending Format homes to anyone.
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- Verified customer
Great People Great Homes
After choosing Format Homes to build my new property, i now believe its one of the best decisions i have ever made. The team at Format are quite possibly the most professional, ethical, honest organization i have ever dealt with. There's always a bit of apprehension when choosing a builder but it became apparent quickly and very early on that i made the right one. I was able to sit back, relax and enjoy the process knowing that my project was in extremely capable hands. This peace of mind is "Priceless".
The people at Format know that this ...Read more
will probably be the biggest financial outlay you will ever make and they treat your project like its their own and have your wishes and interests first and foremost. The quality of workmanship was nothing short of outstanding, people visit and comment on what a beautiful home i have, one person even asked if i won lotto, ha. You've seen the advertisement on TV for Superloc "Do it once Do it right". Build with Format Homes you "Do it once you Do it right" Thanks to all the team at Format and especially Bill Murphy who helped me deal with an unscrupulous demolition company who almost scuttled my project, without his help and advice it may never have gone ahead.Similar opinion? Write a review on ieatwords.com.au!
Judy CAU
- Verified customer
Lived up to ALL promises
Professional service and easy negotiations from design to selections to the finished home. Can't rate Format Homes highly enough. Their professionalism is reflected in their homes of high standards. You can trust this builder as they deliver on all promises. Amanda and Levi made our journey into this investment home easy and enjoyable and now we hope to reap the rewards of this investment.
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CedarAdelaide
- Verified customer
Our Dream Home
From the first initial phone call the process of demolishing and building our dream home was a breeze. All at Format Homes were willing to help any anyway they could from their Receptionist to Building Supervisor. The process of selections was made easy too, that can be daunting!! The construction timing was as promised and practical completion and handover was seamless. We did have some issues with council and engineers but Format Homes kept things well on track during this. We have used Format Homes in the past for some development properties also, and the workmanship was second to none so we did not hesitate to use them for our Dream Home. All up we can say that Format Homes delivered above and beyond.
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G.VAdelaide
- Verified customer
It is a good feeling
I knocked down and built 2 homes, this was my first time I am not a developer so I needed someone to guide me through, well I found them from A to Z there service and staff where there all the way but most important is the finished product, in one word QUALITY I know this as I had 3 agents in to value they all said high standard of build and very well detailed . I never felt like I was just another contract to build, they treated me as a person and they never lost that respect for me as a client. I would recommend Format Homes
Thank you to all the team at Format Homes.
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- Verified customer
Hassle-Free builder,Kept their words as promised - A First home happy customer.
After being to many builders displays,bloggers before start up,happened to enter format homes displays at lightsview and met [Name removed]. From then building journey was so smooth until now.
Fomat Thumps ups
1.Excellent sales man service and so his informative & practical words.
2.Immediate response for custom design changes with reasonable time frame to fix any issues.
3.Above all the quality of standard inclusions covered up all my needs within my budget.
4.After build up service is really good which i am experiencing.
To me,i got my new first house as what i was told by[Name removed].
Had recommended my brother to built with Format and has started now.Also highly recommend any one.
...Read more
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I Love my home - it's me!
2 years since I moved in and I just love coming home. The whole exercise was a dream come true. Format totally
understood what I wanted and it was important to them. Their attention to detail matched mine and so my own personal needs have been met, and within my limited budget. My husband & I built our first home with them, so who else would I go to after he passed away, and now that I have retired and needed to downsize again who else would I trust to do this. I doubt I will need to build another home, but if you do I would only suggest Format to meet your individual needs & desires and give you a terrific hassle-free building experience.
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Dan trinchiniwoodcroft
a perfect home to live in
We have just moved in our new house built by format homes. The whole experience was a joy. From the staff at the office to the supervisor and all the trades. They were all ways helpful and courteous. Nothing was to much trouble. The supervisor was always easy to reach.the product choice was above average. The house turned out absolutely stunning and all our friends and family comment on the great work men ship. We highly recommend them to anyone who wants to build a new home. Thank you format homes
the house was built quickly all tradesman were polite and friendly
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PatrickAdelaide
Fantastic - would recommend Format Homes to anyone wishing to build a new home
We were looking at renovating and extending an existing house. During this process, we went to several display villages to get some ideas and to speak to project builders on what they offer in terms of extensions and renovations. We went to the Lightsview Format Home display and met the sales consultant. He presented the option of knocking down and rebuilding, and it was from this point that we decided to build new rather than renovate. This was one of the best decisions we have ever made. We had previously built and the Format experience was s...Read more
o much better than from the previous builder. However, that experience meant that we knew what to expect, and also we had a very good idea of what we wanted. This probably held us in good stead when dealing with the builder. Unlike other new home sales consultants, he went out of his way to make us comfortable during the process. This included meeting us at times that was convenient to us, at Format Homes different display houses. He took the time to walk us through their houses showing the different level of inclusions and exclusions and the relevant design features. He was very accommodating when we wished to make changes to proposed plans, often after already having made changes. His advice regarding whether our modifications would work in the space was invaluable. Further, throughout all consultations, in no way did we ever feel pressured to sign a contract, nor did we feel like just another sale (unlike the treatment we received from one major national builder and another South Australian company). We worked closely with the sales consultant in determining our preferred layout that we were happy with, the contract signing process was easy and the overall contract place included very realistic (& sometime over estimates) for the extra inclusions (eg, air conditioning). Further, [name removed] estimate of the footings cost was spot on (this is one area where sales consultants can often get it wrong). From this point on, we were directed to liaise with a person in their office. She became our single point of contact when dealing with Format Homes. She provided excellent service in all areas of the demolition and build, this included in ensuring that all relevant council permits were applied for, recommendations for other services (such as fencing contractors) and in answering our general inquiries that we had along the way. Further, all staff at Format Homes did not need to look up a file when contacted, they had a good knowledge of who we were, what we were building and what stage it was up to. Queries were also answered quickly (typically the same or next day). Format Homes made us feel as though they were working for us, rather than as just another contract. Our experience with a previous builder was the complete opposite of Format Homes and I would not recommended them to friends or family. The entire building process from demolition to hand-over was in the order of 6 months, but the time from footings pour to hand-over was only 5 months, several months ahead of the scheduled contract. The site supervisor(s) were constantly over-seeing the work, and often highlighted issues of quality that were promptly rectified (issues that we might not have ever noticed). Further, our site supervisor was very responsive when we identified errors or mistakes and his message to us was that that it's our home and we know it better than them. If there was anything incorrect, they were very happy to discuss and rectify. Contract variations were reasonable, and we were communicated with whenever variations were required to the contract, however, the original contract developed by Terry resulted in very few variations that weren't due to our own selections.Similar opinion? Write a review on ieatwords.com.au!
merlin_au
- 2 reviews
- 1 like
Great experience in general.
From the initial planning up to the handover Format was great. All our requests have been addressed and actioned upon in a timely manner. We are quite happy with our house. Materials used, design approach, almost every small thing has been foreseen by the Format engineers and contractors. Special thanks to John Cooper from Format's display at Seaford Meadows, Levi Nash -our building supervisor, all contractors especially the bricky (brickwork is so precise and accurate I haven't seen before).
Ability to design and build a house no matter how rough your idea of it is.
Post building service wasn't top notch, some delays in fixing issues, minor but annoying.
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Grangeadelaide
No Need To Worry
Format Homes
I am proud to tell my friends and colleagues about the people of Format Homes who helped me build my first new home
When friends and family found out about me building everybody shared their opinions and stories about "it can be the most stressful time of your life".
Well I must have been very fortunate because I was anticipating "stress" but it didn't happen.
My story begins with: It took me 3-4 months of visiting show homes, picking-up pamphlets, studying plans and listening to heaps of sales people.
I thought I knew what I wanted but it was when I walked into Format's Award Winning home called the Grange that I genuinely felt that "Format Feeling"
(just like their advertising jingle).
...Read more
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BenWynn Vale
No fuss build, great inclusions
Building with Format Homes was a great experience.
[name removed] (at the time she was at the Mawson Lakes display homes) was very helpful in the planning stage. She made lots of good suggestions that we would never have thought of. We were easily able to make changes to the plans - add walls, take walls out, etc. The changes to the cost of the build due to adding walls seems reasonable. We never felt like we we being taken for a ride.
Most of the wait for our build was due to the estate not being ready yet. Once it was ready Format were...Read more
quick to start. We were the 2nd in an estate of 44 to move in. The building process was good. [name removed] always answered our calls or returned them promptly. Sometimes I think maybe I was bothering him a bit but he was always able to answer our questions and help us out where he could. During the build, our house it was broken into by someone smashing holes though two layers of gyprock. The visitor also kicked a hole in one of the walldrobes. Format fixed everything and it was hard to tell it had even happened. There was maybe a little wear one of the doors due to the handle being twisted hard, but we didn't ask for it to be fixed as it was minimal.Similar opinion? Write a review on ieatwords.com.au!
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mbtADELAIDE
Dream Home come True.... The Best builder by far.
This was our first time building and Format homes made it a great experience. They were very accommodating in designing our custom built home. We went through so many designs and they were happy to provide a no obligation service. The process at the start was friendly, no pressure, just a focus on ensuring we had what we wanted.
When the build start we were at the site every day speaking to every contractor and looking over their shoulders. From the guy who dug the footings to the guy who cleaned the house on handover. Everyone was friendly,...Read more
accommodating and professional. The site supervisor was very accessible and knew the status of our home when ever we called. They all did a fantastic job - we couldn't be more pleased with the outcome of the final home. Finally, we were promised a home built within 26 weeks from the time the slab was poured. We got handover on time. WOW!!! We had a great experience with Format Homes and will definitely build again with them.... :-) friendly, good finish, professional nothingSimilar opinion? Write a review on ieatwords.com.au!
ange40Plympton
Fantastic format homes
Format homes were fantastic from the guy in the office who signed us up to the trades people working every day. They treated us like friends. we came by everyday to see the progress and take photos. Everything went to schedule & we couldn't believe how smoothly the whole process was.
very reliable honest & friendly
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Thanks to Format Homes, we have a quality contemporary home that was built with a minimum of fuss.
We designed our own home, as we ‘wanted a lot’ but really only had a little space. You see, our block is only 10m x 30m, on which we planned to fit in 3 double bedrooms, two living areas, plus a study, two bathrooms (one with a swish corner spa), an alfresco entertaining area under the main roof and a single garage!!!
Anyway, we took our plans to one of the Format Display Centres and asked for a quote. The Format Homes consultant we spoke to was [name removed] and she was excellent…[name removed] really knows her stuff. From building codes a...Read more
nd specifications, building materials and techniques right through to style and proportion she is truly exceptional, honest and trustworthy. [name removed] provided us personalised quality customer service and expertise right through to handover and even beyond. Other Format staff, such as Rick and Joanne were also on hand whenever [name removed] was away, to help answer any additional queries we may have had. This ‘should’ have been a very difficult build for Format, because absolutely nothing was standard. We designed the home and knew exactly what we wanted, right down to the height of the light switches, the location of the shower roses, and the placement of the security system etc. etc. etc. ‘everything’ was to our own specifications. Format certainly rose to the occasion and we were very pleased with how they handled all our ‘special and unique’ requirements. We are genuinely glad we chose Format Homes and plan to build with them again; as we now also have an investment property that we wish to knock down, so that we can build two homes on the block.Similar opinion? Write a review on ieatwords.com.au!
Claudio and MariaHectorville
Format forever
We approached Format Homes with our own design after dealing with other builders and automatically felt very comfortable and all Format Homes staff were very informative and professional in the planning process of our dream home.As we are first home builders we found the selection process and all suppliers very easy to deal with. One thing we did notice was that Format Homes standard range was top quality compared to other builders for e.g tiles,kitchen, fittings, cornices, doors etc.During the building process all Format Homes management,staff...Read more
and contractors were great to deal with which is very important as we were kept up to date with every step. All contractors were generally really good and all delivered top quality work which contributed to lots of compliments our own new home. All our family, friends and neighbours were very impressed with the quality and finish inside and out of our home. We absolutely love our new home and have no hesitations in recommending Format Homes to any one.As we would like to build again in the future Format Homes will definitely be our choice of builders. Reliable, Energy Efficient and InexpensiveSimilar opinion? Write a review on ieatwords.com.au!
LARPJFadelaide
Attention to Detail
As a member of the design industry I had pretty high expectations of the builder of our new home and I have to say I was NOT disappointed!
I had not built a house before and I was not familiar with the process, but from the beginning it was all made very easy. We had not decided on a plan and Format were very accommodating on helping us come up with our perfect floor plan to suit our very long and narrow block.
I was most impressed with the selections process, visiting each of the suppliers showrooms and having a huge range to select from...Read more
. It meant that we ended up with the home exactly as we had pictured and were very happy with. All of the staff were lovely, all willing to give advice, help out with any questions and keep us informed along with way. The quality of the finish was what I was most particular about and it was done with great care and attention. Once the house was completed we had guests come visit who said they could see the quality of the build just by looking around. I would like to build again in the future and I would have no hesitations in coming back to Format Homes. Lots of people have said to me how stressful building a new house is, but I did not find it stressful at all and would be more than happy to do it all over again! Friendly, Helpful, Excellent quality of finishSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Dannyasked
Hi we want to build 2, 3 bedroom 2 bathroom houses on our 795 sq mtr block 6km from Adelaide GPO. Flat block about 17 more frontage, could you please give me a quote I know maybe you need more information but ball park figure so I know where to start from. Yes need to knockdown our house we can arrange that.
Regards Danny.I
1 answer
Format H.Format Homes
Hi Danny,
Thanks for your Question.
We are happy to provide some basic ballpark numbers but do need more information before being able to give you even a remotely realistic figure. Contact us at [email protected] and we'll be able to get you what you need.
Thanks,
Format Homes
Art Broasked
Two storey house-price list?
1 answer
Format H.Format Homes
Hi Art Bro,
We are able to give you standard specification prices on our two-storey plans as requested. Please contact us at [email protected] or 08 8443 4555 so we can get you this information.
Kind Regards,
Format Homes
Donnaasked
Do you built at Normanville and do you guarantee your timelines with compensation paid to the client if you do not make it?
5 answers
Format H.Format Homes
Hi Donna,
Yes we do build at Normanville and have done quite a few new homes there in the past.
We shy away from 'guaranteeing' building timelines purely because we take the approach that it is better to do the job properly rather than rush it for the sake of a few weeks. We have a core group of good trades that we use continually as they produce good quality work, and find we get a better result if we give them the time and space to do the job properly. Having said this, over 95% of our new homes are built within the Contractually specified build timeframe.
Thank you for your reply. Looking forward to talking to you when we come down from Qld in May. Cheers Donna
I am currently building with Format. The complete build from contract signature to completion is now expected to be 22-23 months although I still can't get accurate end date. If it was just a matter of a few weeks I wouldn't see an issue but I wouldn't build again without guaranteed timelines with compensation in the contract. I have lost track of the number of times that I have asked for an estimated finish date to be told that they will be able to give one at this milestone. When that milestone arrives and I ask for an accurate time frame and I get given another milestone of when they should know. Most of the estimates have been and gone.
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