Brought a mattress in store for my daughter. Great customer service and friendly staff. Great range of products on display and no question was too silly. Highly recommend this store

Very happy with our purchase.
Looked around for a great deal and we did find what we really wanted. Great price and service. Happy to shop there again.
Very pleasant experience .

Absolutely over the moon with both the bed we purchased and the service we got from Forty Winks Watergardens. Viviana was very knowledgeable and a pleasure to deal with. Her easy going manner and product knowledge made our decision to purchase from Forty Winks a very easy one. Thanks Viviana!

Ok so after waiting 3 weeks from the order, no one even bothered to call me when it is going to get delivered !! I followed up multiple times and then got a date. On the day no update whatsoever and again I was the one who followed up. Guess what !! I was told not going to happen and got a new date now !! Let's see when the waiting game ends. Can't believe this is 2020 and they can't even co-ordinate their order/logistics. Not going back for sure. And whenever I get it (IF I do), have to see how the product is.

With some spectuclar customer service received from a Ms Linda, we walked away with a bed and mattress which is of excellent quality and was reasonably priced.
The friendly staff offered us coffee and advice (we were complete amateurs in the bed game) from the moment we walked in the store.
We also found the bed was very easy to assemble.
Thanks Forty Winks Thomastown, we will come again.

brought a bed from these guys and they got it in for me in one hour. The lady was very nice and the only one that helped me from all the other shops

Great custom service .
A big thank You to Eshu for great service, such a lovely gentleman it was a pleasure to be served by you .so much experience & knowledge with a smile
thanks .Robyn

Thanks to Tim, our shop for a new bed was so easy and within the right price range. I would highly recommend visiting Hoppers and buying a bed from 40 winks. A really great experience for my daughter and myself.

I was looking around for a mattress and base. We were fortunate enough to only go to one shop fortywinks in Water gardens. The good service and excellent customer service we received by Seerat and Viviana there was no need to go looking around. Thank you both for making us feel comfortable in this store. Keep up the good work ladies. I recommend this store to all people looking for excellent service.

Went into the Watergardens store and was warmly greeted by Vivi.
She went above and beyond to help us and even offered to stay open after hours so I could return with my husband. The service was terrific and I extremely pleased with my purchase. Lots of options to choose from and she got even our finance and installation sorted.
Great store.

We were looking around for a new mattress & base and could not go past Forty Winks H/C for their pricing but more importantly the customer service. Kat was amazing & her service is top notch. Would highly recommend.

We came in today and bought a mattress awesome service by the sales person she was helpful and generous, delivery service was spot on very happy, would recommend. Highly, well done ..

While researching beds for my son a month or so ago, I visited 4 bed retailers in my local area. Ish was the only salesperson who actually wanted to help, even though I was not buying a bed that day. Listened to my specifications regarding price, style and size of bed so I wasn’t wasting time on things I just wasn’t interested in. Went back today and purchased a bed and mattress. Thanks Ish!!!

Do not shop here.
I have had nothing but issues from the mattress I purchased from this store.
It was taken away by AH beard once, but they just inspected it and returned it back to me, saying there was nothing wrong with it.
I now have chronic back and neck pain due to the unsupportive AH beard King Koil Mattress Chiro Deluxe mattress.
Bill has been unsympathetic and unhelpful with regards to getting a replacement mattress.
He is full of excuses and is telling me it's my fault because I chose the mattress.
I will never shop at any Fort Winks store again or buy any AHbeard branded Mattresses.

(DFO South Wharf, Melbourne, VIC) terrible very terrible experience.I bought a king mattress in M they send my F firm one, and i realised after the delivery, (it was the customer service fault). I called, and all i got a very bad conversation from the customer service, she was trying to cover up her mistake by make me the one how order the wrong mattress.
after 3 night sleeping on the floor because it was weekend the manger wasn't there, on Monday i went to the store asking to talk with the manger, and he was filled with her lies. all i can say it was very bad experience very bad.

Bought a $16,000 bed that made noise even after just a few weeks, said it had a 10 year warranty when the bed was purchased, [name removed] (manager) offered $3800 and told us to come in and spend more money with a $3800 credit, not being happy with that he was extremely rude, avoid this store at all costs!