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Freedom WA, Myaree
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The staff at this store couldn’t be more helpful and the layout of the store and the whole experience of shopping for my new furniture was great.
Loved the service I received from several staff members regarding the beautiful brass dome lamps I have purchased . Staff went above and beyond to locate and problem solve a quick way for them to get to me- in the end I was contacted much earlier as the actual shipment of the lamps arrived before my special order (which was not expected or estimated) - thank you
Loved the huge range of candles room sprays and reeds diffusers. A home that smells good feels good staff friendly
Hi Tina,
Thank you for the 5 star rating and feedback!!
Wishing you all the very best ...
Love all the products available, the display of products always give you fresh ideas to complement your purchase. Freedom is always my first stop
Hi Lucy,
Thank you for the 5 star rating and feedback regarding your experience
I have passed this back to store and management...
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- 2 reviews
We researched recliners at Freedom online so knew which ones we were interested in when we visited the store. Loved the displays of modern, eye catching and comfortable furniture. Staff were interested and helpful. We chose 2 amazing recliners. Once delivered we were thrilled with the chairs. Freedom treated us very well. We paid sale prices but were given free delivery too. It was a pleasure to receive afterwards a Freedom gift voucher for $150. Cannot praise Freedom enough.
Hi Elizabeth,
Thank you for the 5 star rating and your feedback regarding your experience!
We are delighted that you are happy ...
Bought 2 Loam grey office chairs for my teenage daughter bedroom study desk, managed to fit two larges boxed in rear of car. Easy to set up, very nice good value chair. Called by phone to confirm had item in stock, was at counter ready, very easy service
Hi Annette,
Thank you for the 5 star rating and feedback regarding your experience
I have passed this back to management...
Service was friendly and efficient.
Loved the layout of the store.
Lots to look at and well displayed.
Gave me lots of ideas for home.
Hi Dawn,
Thank you for the 5 star rating and feedback regarding your experience
I have passed this back to store and management...
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I was very impressed with the service I received from Diane and Ben at Freedom in Myaree. Ben was very informative about the products and also told us about the interior decorator service where we met Diane who listened to our needs and came up with a fantastic look for our new home. Diane picked all the furniture and homewares for us and put it together so we could see how it would look in our home saving us all the stress and hard work. I did not realise that this service was available so thank you Ben for telling us and thank you Diane for your great work.
Hi Julie
Thank you for the 5 star rating and feedback regarding your experience
I have passed this back to management...
Over past 12 months have completed outfitting 2 downsize residences with Freedom furniture /curtains /accessories Returned to same Myaree store where exceptional professional and friendly staff were helpful in product selection and follow up service if required
Hi R and G
Thank you for the 5 star rating and feedback regarding your experience
I have passed this onto the team ...
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The customer service is one of the worse, if not the worst I ever experienced. Ordered furniture in September 2021 due for delivery in November 2021. Called the shop in December only to find out that the delivery was delayed to mid-January. Called again on the 16th of January only to be told they were delayed to the first week of February. Called on the 5th of February only to find that the furniture was supposed to arrive on the 18th - something which I have very little reason to believe. In between, nobody took the time to keep us inform...
Read moreed. It took two attempts to get refunded, 16th of January (via email which was ignored) and 5th of Feb. Reading customer reviews below, we had exactly the same treatment, so it is not a one-off occurrence. Customer service at Freedom furniture is rude and unapologetically appalling. Avoid. We certainly will in the future.Good afternoon George,
Thank you for your feedback regarding your experience
We do apologise for the delay and thank you for your patience...
Hi George
I've looked into this and the team have advised that the docket has been cancelled as the store are processing through the refund for you.
I'm glad that this has been sorted for you, its pro...
I know the store like my own home.
We needed a sofa bed and it was great thank be able to have somebody knowledgeable let us try them out.
Love the Maddox as so easy to open and close and no cushions scattered across the floor.
Hi Ann
Thank you for the 5 star rating and feedback regarding your experience
I have passed this back to store and management...
- 7 reviews
- 6 likes
We were after a 2 seater recliner and a 3 seater static couche in fabric, there were 2 to choose from. Tracey fully explained about how recliner works e.g. battery or electric and made sure we would be able to take early advantage of boxing day sales which saved us a lot. Now we just have to wait for delivery 12-20 weeks
Hi Sue,
Thank you for the 5 star rating and feedback regarding your experience,
I have passed this back to store management....
Find out how Freedom WA, Myaree compares to other Furniture Shops
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- 6 reviews
Congratulations Freedom Myaree, the store looks absolutely amazing after recent renovations.Thanks to Steven B for being so helpful & informative when choosing my new beautiful (& large!) mirror. Also to the young man who loaded it into my car. Very much appreciated.
Good evening Louise,
Thank you for the 5 star rating and feedback in regards to the service you received and your experience in our Myaree Store.
We have passed this onto our management team at the store, who will pass this onto Steven B...
Very shocked, I just been accused by the Store Manager - Vicky ( Freedom Myaree WA) of stealing with no reason.
I was just putting my phone in my bag.
Definitely not coming there anymore.
Certain people do not deserve their position!
Hi Gwen,
I'm so sorry that this is the experience that you have had with us. I have passed this information on to the area leader to look into. If you would like for him to contact you regarding this...
Read more please private message me your contact details and I will arrange for this to occur. Kind Regards JenThank you for your reply but no need to it was just the first time ( I am in m’y forties) that I was accused of stealing- very unpleasant feeling .
You're welcome Gwen. I can definitely understand the feeling and once again sorry for the misunderstanding. Kind regards Jen
Steven helped us today, we bought a pile of things and he was so nice and welcoming and made everything easy. He answered all my questions and we also then bought a mattress. Great value especially on sale and 120 day return guarantee on mattresses - amazing.
Hi Sam,
Thanks for your lovely feedback. I will send this through to the store so that it can be passed on. Kind Regards Jen
Thank you!
You're welcome
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Details
Category | Physical Shops and Furniture Shops |
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Type of Furniture Offered | Bedroom, Dining, Living, Office and Outdoor |
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Hi Lisa,
Thank you for the 5 star rating and your feedback regarding your experience
I have passed this back to management...
Read moreRegards, Mirjana