Freedom WA

I ordered 2 of the Dahlia couches that were in stock in Welshpool as advised my Mandurah store as I’m a huge regular at freedom (well not anymore for anything) paid for my order and protection pack and delivery . For days no text message then I enquired today to be told a staff member from the Cannington store searched this system and stole my couches that I paid for . Called the store manager [Name Removed] you and she absolutely horrendously rude and told me im not entitled to the lounges that have my name on them in the warehouse and I’ve pa...

Called on Tuesday to ask if an item could be out on hold and be collected Wednesday morning as only two in stock. Was told no they don’t do that I would have to order online and collect. Went online and ordered only to find out the collection timeframe was over a five day period so no guarantee I could collect the next day as I hoped for. Two days later got an email to say it was ready to collect. I went to Mandurah store was quiet, gave my details for click & collect, no smiles, gestures or conversation was given the whole time I stood the...

Bought 2 Loam grey office chairs for my teenage daughter bedroom study desk, managed to fit two larges boxed in rear of car. Easy to set up, very nice good value chair. Called by phone to confirm had item in stock, was at counter ready, very easy service

Kylie J was exceptional with helping us to decorate our whole home.
Certainly recommend Kylie.
Very talented and so easy to talk to as well as her listening to our ideas too.

Service was friendly and efficient.
Loved the layout of the store.
Lots to look at and well displayed.
Gave me lots of ideas for home.

Everything about my visit was excellent. I am very satisfied and happy with my item, good price. Store is well presented.

Whilst staff in store have been lovely, very disappointed with the actual sofa.

We purchased a sofa late last year, once it was delivered we realised it felt very different to the one in store.

We went back to the store and the lovely staff suggested it may of been overfilled. We took the actual seat and back cushions in and there was a huge difference between firmness. We were advised to log an online claim, this in itself is quiet a lengthy process and quiet impersonal - an assessor came out and agreed it was quiet hard and it should soft...

Dianna. S was a wonderful saleswomen. She was helpful and kind and didn’t judge us on our looks (2 younger looking casual kids) we got a great couch and couldn’t be happier

We were looking for new bedroom furniture (gradually replacing all our furniture after some 12 years). Didn't want to build it ourselves, and wanted something that was modern and light looking. Rattan range just worked perfectly.

I was very impressed with the service I received from Diane and Ben at Freedom in Myaree. Ben was very informative about the products and also told us about the interior decorator service where we met Diane who listened to our needs and came up with a fantastic look for our new home. Diane picked all the furniture and homewares for us and put it together so we could see how it would look in our home saving us all the stress and hard work. I did not realise that this service was available so thank you Ben for telling us and thank you Diane for your great work.

I found my lounge chairs very easily and chose from Freedom after much deliberation over lounges in other stores as well. My only disappoint is that I have to wait about 6 months before I receive my purchase! A sign of COVID years!

Over past 12 months have completed outfitting 2 downsize residences with Freedom furniture /curtains /accessories Returned to same Myaree store where exceptional professional and friendly staff were helpful in product selection and follow up service if required

As We walked in the store, we were greeted by a friendly staff member named Paula. The range of products great. Quality of our sofa bed is 10/10.
Delivery guys screwed on legs and we were ready for use.

I was looking to update my furniture and needed help with matching it to my decor and other pieces that I wanted to keep. The staff were very helpful with this. I took photos to show them the area I wanted to update and they were able to give me advice on what would suit and what would not. I love the items I have chosen, although I have a 3 month wait for some and 6 months for the lounge, but this is understandable given the current covid restrictions.

Renee and the team at Freedom Cannington are amazing. So very friendly, helpful and efficient. Renee went above and beyond in helping me with my new outdoor setting. Thank you and I look forward to shopping with you again.