Well it heats and cools as it should but the most important part (the remote is absolutely horrible). It’s cumbersome and (this is the part that’s hard to understand) the there no backlight! So, for a aircon that is used in a bedroom you have to turn the lights on in the night to adjust the settings! Good luck getting the timer to work. It’s complicated and you will need to practice. Instructions are vague or inaccurate as I had to deviate from what my interpretation was to get the timer to work. My 20 year old LG aircon had very simple timer and back light. It’s not rocket science and you would expect a reputable brand to get it right. I suggest that Fujitsu should find new engineers and develop more user friendly devices.

Do not fall for Fujitsu money back offers they will do everything they can not to pay you Daikin is more reputable company. We were told by the installer that we would get a $400 money back and even though they put on their invoice that we had paid Fujitsu would not pay.

This unit has done very well for us for both heating and cooling, and it runs fairly quietly indoors. I am very sensitive to sound, and even with external unit is right outside my bedroom, other than during the initial warm up phase, I haven't had any trouble with the noise level.

It both heats and cools our home well, and hasn't been at all expensive to run.

I purchased 5 of these Fujitsu Split systems and already have an issue with the one in our bedroom trying to constantly close the flaps on inside unit even though they are closed. Called Fujitsu to request warranty and was told there is no available appointments for 3 weeks. Has anyone else in Melbourne experienced this, any suggestions? I find it frustrating it needs repairs but more frustrated at the lack of service.

Air Conditioner works well and is very quiet. We are very happy with this purchase.
The guy at Good guys that sold us this model wasn't sure if it would be powerful to cool an extra large area. It certainly does, without any problem. The unit functions well when in high demand and is used for hours on end during the heat of summer. Would highly recommend.

Did a lot of research prior to purchasing, unit replaced a Carrier A/C system that had given many years of trouble free service.
Could not be more happy with our decision to purchase this Fujitsu A/C, just had a couple of high 30 degrees days and the system performed brilliantly, has made us realise just how good this inverter system is and outdoor unit is whisper quiet.
Purchase with absolute confidence.

Picked up a Fujitsu 7.1 kW astg24kmca on sale. After installing the unit, the first thing I noticed was that the heating and cooling was great. But after the initial awe of my new toy, I found the indoor unit fan is extremely noisy. I can't run it on anything more then "quiet" (which is still noisy), anything else is like a cyclone in my house. I also found the remote control a bit confusing.
Overall the unit does what it's supposed to do. Now I wish I had of got the Mitsubishi or a Panasonic.

We bought the 3.5 kW last year for our room then needed one for the living room but when going to buy one this year found the price has gone up so the 2.5 is at the price we paid last year for the 3.5. The 3.5 has been great and as for the new 2.5 it better work good as they recommended it would work for the small room we fitted in but the 3.5 can't handle very well our room so am worried

I bought this unit Aug 2018 (In winter) and used it to heat my bedroom. This was the best investment I made in my home and I love it.

Great investment. This unit has 4 star energy rating. Cost is very competitive with other competitors.

Also excellent to heat the heat the nearest room during the winter. The unit easily heats this area in the winter. LOVE IT!

The unit is also doing it's job extremely silently inside and outside.

Overall very happy with the product.

We don’t have a heater in our home and we bought this unit to use thru winter. It’s wonderful!!! Our old into barely heated the kitchen. This one heats most of the house to a a comfortable level. I love that I can set multiple heating programmes. Easy to use and the powerful button is a bonus. Especially if you’ve been out all day and come home to a cold house. Heats it up super fast.

Can’t wait to see how well it works for summer

This air conditioning unit is good and works fine. It has good remote and the display on the remote are quite easy to understand. It is smooth and does make a lot of noise. Its cooling and heating are satisfactory. I would not hesitate to recommend this product to any prospective buyer.

Broke down after a week.
Have to wait 2 weeks for service.
Terrible warranty service want to charge me $165 call out fee
Do not buy Fujitsu our other daikin is better
Very angry cant believe they won’t replace for new as it’s only a week old.
NEVER AGAIN
DO NOT BUY ONE
BAD SERVICE

This reverse cycle air conditioner vastly exceeds our expectations.

Installation was on time as arranged and was no drama. As for the product itself ... We have a very large and odd shaped lounge, yet the place noticeably warms up (even on a cold night) within minutes. And the economy setting helps keep the power bills down. This is one purchase I definitely do not regret making.

We replaced our 15 year old Fujitsu heating and cooling unit with a bigger Fujitsu one. It works efficiently and the Powerful button on remote gives you an instant boost of heat. You can control the fan speed easily with the remote. Have only used this unit for hearing only. It warms up our downstairs area efficiently and quickly. We are also very happy with the design. Received our Fujitsu Pre Paid Visa card very quickly. Fujitsu very professional company.

Have just had this unit installed in my new home, job done promptly and very tidy, polite workers. Great unit with plenty of power and very neat fitting on the internal wall and also on exterior. Outside unit is up on brackets and very tidy, workers took away all the mess, came on time as well. Would recommend no priblems.

We bought this last year just around summer and then now that we have winter I can report that it was a really good purchase. The old air con took 18 kilo wots in a day of use where this one is even under 2! The cooling and hearing is spot on and temperature set at one setting doesn't really need to be changed that much

Went to the Good guys Ballarat and spoke to Chloe as to what sort of system we would need in the kitchen, dining, family area of our new house. After looking at several different brands we found the Fujitsu the one to best suit the area we needed to heat and cool.
Got it for a really good price plus discounted installation.
Thanks to Highland electrical too for doing a great job installing it for us. So far, with only heating being used we have found it to be economical and effective.

Just had one installed in a bedroom. Quiet quality unit that has kept us warm on cold nights. Highly recommended Fujitsu we have 3 of these in our place and they have not disappointed. Steal of a deal at Harvey Norman with 150 bucks back from HN and also 150 back from fujitsu.

Have had this unit for over four years now without any fuss.
Does a great job both cooling and heating. We don't use this unit day in and day out but when it's a bit cold in winter or a bit too hot in summer (I'm in Brisbane).
Turn it on and set my desired temperature and leave on low fan. I have a two story house and when closed in the place is great during summer and winter. I can probably use the eco setting but I have a solar system so anything is economical for me (during winter months or summer).
Highly recommend. I think mine comes with a 5 year warranty, sweet, and all good so far.