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My family and I went into the Cannington store to buy a lounge, They provided great service we will definitely be back
- 4 reviews
- 2 likes
Thanks [name removed] @ Cannington store for such wonderful service. Buying a mattress is tricky but Kim showed me a great range for my specific needs and made the choice much less daunting. He also showed me a range of beds as well. I didn't feel rushed or left on my own, which is not common these days. So I am double happy; a wonderful bed and wonderful service. I highly recommend Furniture Bazaar.
Hi Erica, thanks for the glowing review. We're glad to hear the team at Cannington Furniture Bazaar were able to help you out with your mattress purchase. We hope you'll enjoy it for many years to come,
^Furniture Bazaar
- 2 reviews
- 6 likes
I went to the Cannington store, was served by an experienced staff who is very helpful in giving me ideas and opinions in getting my whole house furnished, showing me around with different designs/colors of furniture that are suitable for my house. Am very pleased with the service!
Hi Venny, thanks for the positive review. Glad we could help out.
^Furniture Bazaar
We recently purchased 2 two seaters in the Courtland Range through [name removed] at the Cannington store. We spent time sitting on the couch, laying on it and thinking for awhile before we were ready to make our decision!!
[name removed] was very friendly and helpful and not pushy at all.
The couch is attractive and suits our home beautifully.
soft, pretty, comfy, large, high back
nothing...
Hi Mia, thanks for your positive comments. I'm glad to hear you had an enjoyable experience. Please let us know if you need anything further. Kind regards, Emma
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Was looking for a leather lounge, looked everywhere. when we walked into furniture bazaar (Cannington) we were left to your own devices to look around first, after about ten mins pritesh asked if we need any help so we explained our room and idea, he took us to many lounges but we were size restricted. couldn't go past his service was great, highly recommend going to cannington and asking for [name removed].
thanks
David Gorton
our salesman pristesh
not having lounge for 120 days? but can't always expect that
Hi David, thanks for taking the time to post your comments. I'm glad to hear you had such an enjoyable experience. Kind regards, Emma
After hunting through 3 of the other large, reasonably priced furniture stores south of the river with no success I entered the cannington store disheartened. I was greeted by [name removed] who was friendly, helpful and just the right amount of casual making for a very pleasant experience without the pushiness or dismissive approach I'd been met with in the other stores. I left with a smile, a spring in my step and a couch that I love. I recommend!
friendly, reasonably priced
cold
Hi Jo, thanks for your positive review of our Cannington store. I hope you enjoy the new lounge. Kind regards, Emma
This week I purchased a house lot of furniture from Furniture Bazaar Cannington and was thrilled with the timing of their up to 50% off sale. I shopped around a lot of other furniture stores and can honestly say that for the money I paid, I received the best furniture available. I was pleased with the fact that the furniture was solid hardwood and not a cheap veneer like so many other competitors stores I visited. I can also happily say that the level of customer service at Furniture Bazaar was a cut above it's competitors. I received sales ser...
Read morevice from a bloke named [name removed], who really did go the extra mile for me and ensured that I could get my furniture that week (including my mattress) when it looked like it wasn't going to be possible. [name removed] called the people who needed calling and made a way when it looked like there was none. Most sales people would just put it in the too hard basket and shrug it off and say sorry but deliver is in a fortnight or next month, but not [name removed], he demonstrated true customer service at a high level and that convinced me to purchase with confidence, knowing that I was in good hands. My furniture arrived just 4 days later and the delivery was faultless. The blokes who delivered it carried the furniture into all the right places in my home and even offered to unwrap the leather sofas for me. Definite 5 star service all round! Quality of the furniture, price, customer service, after sales supportHi Joe, thanks for taking the time to post a review. I'm glad to hear about your fantastic experience with our staff. Please let us know if you need anything further. Kind regards, Emma
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The friendly staff made it easy to make our purchase, very helpful, shop tidy. Very happy! We really took our time thinking about it but that didn't bother the staff, they didn't mind that we couldn't make our minds up. We will definitely be shopping there again. Thanks once again!
Hi Leanne, thank you for taking the time to post your review. I hope you enjoy your new bar stools. Kind regards, Emma
- 19 reviews
- 6 likes
One star is even too much for this store. Surprise it still manages to exist in Australia.
we bought a sofa table and when we tried to install we found 2 legs could not fit properly. Later found the reason was the drawers are misaligned. Tried to call customer service for 2 days could not get through. Sent email instead finally somone called but refused to give refund as it is over 48 hours and box was opened. Without opening box how would I find out it is a piece of junk. Wasted all our time trying to install it. I definitely will report to consumer protection and get my money back.
Faulty product yet refuse to give refund
Hi Peter, I'm sorry to hear that. I will pass your comments on to management to review. Please let us know if you need anything further. Kind regards, Emma
Hi Peter, Our customer service team have been trying to get in touch with you. Could you please give them a call on 1300 729 875 or email [email protected]
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I bought a lovely Red 'tub chair' this week, and while the chair is comfortable and looks good, it was the great service I received from [Name Removed], in the warehouse, that I appreciated most of all. [name removed] (who also assisted me, was helpful too and wanted to make sure I got the product I wanted). [Name Removed], however, willingly and cheerfully stayed back after the end of his working day and the closure of the warehouse (though the shop itself was still open) to unpack and assemble a new chair and then to make sure I was happy wi...
Read moreth it and that it was exactly what I wanted and exactly the same as the display model upon which I based my decision to purchase (because there had been an issue and a mix-up with this since I had first seen the chair). Well done, [Name Removed], you do a great job, probably often 'behind the scenes'. You are an asset to the company and to anyone who has the pleasure to deal with you directly. I appreciate and thank you very much for your kind and cheerful assistance and your great spirit of service. The product was comfortable and met the purpose for which I decided to purchase it.Hi Wendy, Thank you very much for your lovely feedback. Please let us know if we can be of any further assistance. Kind Regards, Emma
Hi!
Just purchased a theatre room 4 seater and found the service from [name removed] excellent. I personally hate when you walk into a store and are jumped on by a sales person and then followed. This didn't happen at furniture bazaar which made us very comfortable. When I wanted service [name removed] was there in a flash and very polite and to the point. I also hate long sales pitches which [name removed] didn't put us through, he was to the point and very polite. We walked out very satisfied, in fact we had already chosen another stores product but his service help seal the deal.
Quick, polite and informative
Hi Steven, Thanks for your positive feedback about your sales experience with Pritesh. Please let us know if we can assist you with anything else. Kind Regards, Emma
We were serviced by [name removed] who we had dealt with 18 months ago. We found [name removed] to be very helpful and knowledgeable and he gave us a good discount on the goods we bought. Compared to Harvey Norman we found that the goods we bought were of a higher standard for a better price.
Quality and choice
For the amount we spent we thought that delivery should be included
Hi Kevan,
Thanks for your feedback. I hope you are enjoying your new furniture.
Please let us know if you need anything further. ...
Find out how Furniture Bazaar Cannington compares to other Furniture Shops
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Only 2 staff that we could see, but that meant we weren't continually hassled while we were looking, so I found this great. Great selection of furniture and a wide variety of prices, so caters for everyone. Good service when we had selected what we wanted. Good value for money.
Hi Linda,
Thanks for your review. I'm pleased to hear you enjoyed your experience with us.
Please let us know if you require any further assistance....
We always buy our household furniture's from this store. The service we get from your staff is Excellent. They have Great Product Knowledge about your stock and sells them well by giving us options. Most of the recent addition to our household furniture has been added from Furniture Bazaar Cannington WA 6107.
The great customer service we receive from staff at this store. They have vast product knowledge about all the stock in this store. They gives us options and innovative ideas of what item will suit in what areas of house and convinces us w...
Hi Shane,
Thanks for your feedback about our Cannington store....
Read more Please let us know if there is anything else we can assist you with. Kind regards, Emma- 2 reviews
Just bought a leather sofa set for our new house in the Cannington store. [name removed] (our salesperson) was able to give us a good deal with the item and even had the one coming in the new shipment reserved for us since we still have a few months for the house. It's our second purchase and so far no troubles, hopefully this continues when we get our new sofa in the coming months.
A good variety of furniture choices.
None so far.
Hi Vhin,
Thank you for your positive feedback. ...
Read more Please let us know if there is anything else we can assist you with. Kind regards, Emma- 2 reviews
Found the 8 seater dining table of our dreams while at the canninton branch was a sale on. The table has a 20% off sign on it while we were looking so called over the guy selling it and asked for him to calculate the price for us please. He was so rude! He laughed at us and told us to read the fine-print and said that the 20% only applied to package deals on the smaller 6 seater table. We asked why the sign was on the big table and he said that for $500 we could upgrade to the 8 seater (even though the price difference between the two tables wa...
Read mores only $400.. We said this to him and he said "well i only sell, i don't make the rules" and walked off. We saw another sale a few weeks later that said 20% off everything. We called up to confirm and were told 'yes, it is 20% off everything'. We went into the store and saw there were three different chairs at the table. We asked which chair went with the table and the guy had to come out with his measuring tape to decide. Surprise surprise it was the dodgiest of the chairs - we asked if we could pay extra to upgrade to the nicer chairs and were told no. We were then told that it was an extra $70 for delivery, $200 fabric protection and that we had to wait 3 months for delivery at least. We asked for a discount on the delivery for the wait and were told no (like he was shocked we would even ask!) so we got the table (only because it was lovely and i can't find it anywhere else). The icing on the cake was that he told us that the only reason they had the sale was because their sales had been down this year - i wonder why!! Still waiting on our table (it is late after 3 months)... The products they have are lovely Their prices are very expensive and their service is terrible!!!The customer service at the Cannington Store is neither efficient or of any quality and completely incompetent . Caution suggested when purchasing from here. We purchased some furniture from here and upon purchase were told we would have to wait a couple of weeks for delivery. We were disappointed but willing to wait and continued with the purchase. Upon paying in full and receiving the receipt we found that the estimated delivery date had been increased by another two weeks......!!!!! Misrepresentation for a sale or what??? What were we to do ...
Read morebut wait????? One week from estimated delivery date we received a call advising us that we would have to wait another month..... Are you kidding me! 10 weeks to wait for our furniture....... Not on! Calling to speak to the Manager and complain about this and enquire as to whether they would consider a complimentary delivery for the breach of the contract terms and the additional inconvenience they had caused us, we were told that all we were going to get was a 'Sorry' and that because we purchased furniture that was on special (but still not inexpensive) then that was all he was willing to give us...... How Rude!!!!! After reading other reviews regarding this store, there seems to be an overwhelming pattern emerging of truly disgraceful customer service and others would be advised to avoid shopping here!!! Disgraceful, Incompetent, Rude Customer Service and Bad Business EthicService was fantastic, been to Harvey Norman, Amart etc but FB had a much larger range with much more friendly service. We bought a Lara lounge from the cannington store, whilst not only offering a much better price than their competitors, they were very flexible with our terms and even the delivery staff were excellent. Highly recommended!
I went in to the Cannington store and bought A bed frame and a sofa set a couple of weeks ago. 26 June. I told them i will need all of the furniture i bought by latest 12 July. Which is today, and i already paid the full amount. They told me not a problem at first. I went in yesterday to pick it up. Their staff told me that i was late for pick up as it closes for pick up at 4.30. I double confirm with him that i will be back today to pick up all my item and ask them to prepare for me as i will need to rent a truck to pick it up. He told me not ...
Read morea problem, not to worry and just come back before 4.30 tomorrow.Went in today and i received the wrong order after myself and my friends put it in the truck. I told the warehouse person and he told me he didnt know anything about it and he told me he didnt check the sofa when it arrives to the warehouse. What makes me angry is, he ask me and my friends to carry the sofa back down and bring it into the warehouse for him.. Gosh.. Is this not his job?? After i went back to the office and told the staff about it. Then the told me my furniture has actually not arrive their warehouse yet and come back another time to pick it up. If this is the case why didn't the person yesterday tell me about it and ask me to come pick it up today? This so call manager than took over the problem. Instead of standing up and come towards me, he sat on his comfortable chair like 2 meters away. I asked him can he have some manners to stand up and talk. He said 'what's wrong with me sitting down, am i offending you?' Wht..!!! There are much more...His attitude is absolutely terrible, Not recommended to any new buyers. Go to the big company who can guarantee their services.We've bought a furniture at FB, they offer a finance free interest . In shot story we paid the balance over from finance . But some of the furniture is out of stock and we told in just 2-3 weeks time they will arrive. After 3 weeks I rung FB and they checked the back order and they give us a stated day to arrive. The wrorst thing i need to wait another 6 weeks more. And they never sure if the product will arrive.
I am definitely NOT recommend FB to the public.
No one word. Keep promising...
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Hi Amanda, thanks for taking the time to leave some positive feedback. It's great to hear the team at Cannington Furniture Bazaar were able to provide you with great service. We hope you're loving your new lounge.
^Furniture Bazaar