Reviewer Photos & Videos
Rashedul Islam
- 2 reviews
Excellent furniture
I purchased a coffee table from Furniture Bazaar, Cannington. The furniture seems me outstanding. I also appreciate their cordial customer service.
1 comment
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DinaPerth
Just the style we wanted
We found what we wanted, staff were available but not in your face, Helpful and friendly once we had made a decision. Great range available
1 comment
Mitixa P.Furniture Bazaar
Hi Dina, it is good to know that you appreciate our service and product range. Thank you for taking time to write this review.
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Lesley HayesPerth Western Australia
A lovely shopping experience.
Fantastic store with friendly experienced staff. The manager was so knowledgeable & helpful and patient. This is our second purchase from this store and we can't praise it enough. Great enjoyable shopping trip.
1 comment
Mitixa P.Furniture Bazaar
Thank you Lesley for retuning to Furniture Bazaar. It is always nice to hear of customers coming back and yes we do have some amazing team members in all our stores.
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AnoopAU
- Cannington
- Verified customer
Got a faulty product
I purchased a king size bed, 2 bedsides, tall boy and a mattress on a manager's special deal from furniture bazaar cannington... I was very happy with the price i paid but i was not expecting a faulty product delivered to my house just because it was on a special price.. I planned to assemble my bed on my free day and i had to call couple of my mates to help me as my wife had an injury just a day before .. My old bed had to go out before i put the new one in as I don't have much space at home to keep the extra bed .. so my old bed was gone in t...Read more
he morning and then we started to assemble my new bed ...we were half way through when I realised that one of the connecting slots and fixings were missing .. basically without those slots and fixings it was not possible to put it together..straight away i called the cannington store but no one was willing to take the responsibility because their Manager [name removed] was not available in the store and i had been advised to write an email to the customer service team regarding this which i did straight away .. but then i decided to go to the store myself to check if i can get a replacement of that part because firstly I did not want to sleep just on that mattress that night and secondly i was not expecting to get any help from my mates to put it together until next weekend so i just wanted to get it done but i got a straight answer"NO" from the staff and suggested me to write email to the customer service team.. eventually the next day customer service team tried to resolve my problem but once again i was so disappointed when they told me that someone will come to my house and drill the missing hole and put the new fixings on the existing part ... i was expecting a new part which is made in their production place with right tools and by someone professional because i paid the price for a brand new product ... now it feels like i have paid that price for a faulty bed which was being fixed at my house ... anyways i was thinking to buy a sofa from this place as their prices were cheaper than usual but i have experienced the difference between buying from these places and bit expensive places like harvey norman ... you pay more money but they look after their customers very well. Thanks for reading.1 comment
Mitixa P.Furniture Bazaar
Sorry to hear you are having problems. I understand that you are now dealing directly with the Customer Service department.
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PinalBeckenham
- 3 reviews
- Cannington
- Verified customer
Awesome design, suits our living room at its best
I have purchased in store, and it has been a good experience, the sales persons are all welcoming. I have seen this unit a quite a long time ago, but it was not in stock, and I could not find such a master piece anywhere in Perth. So I waited for this unit and got it at last, but it felt so good to have it what ever I was looking for from this store.
1 comment
Mitixa P.Furniture Bazaar
Thank you Pinal for taking the time to post your review. It was unfortunate that you had to wait for your item to come into stock but thank you for being patient and glad to hear you are happy with the product.
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- Cannington
- Verified customer
Perfect bar stool for our kitchen area
Great customer service, made everything so easy to decide which bar stool was suitable for our kitchen area, we felt very comfortable guarantee we will come back.
1 comment
Mitixa P.Furniture Bazaar
Sounds like you shopping experience went well. Even the little things can take time to get right. Thank you for taking the time to write your view.
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Awesome
Very happy with the purchase of our furniture today. The service was great and extremely professional. The staff we're very friendly, helpful and a pleasure to do business with. Well done and thank you!
1 comment
Mitixa P.Furniture Bazaar
Thank you Leah for taking the time to post your review. It is always nice to hear of great customer service. We hope you enjoy having the new furniture
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Charlotte DMontePerth
Excellent Customer Service - Quality Item at a Discounted Price
I purchased the Genny 2 Seater Sofa with Chaise in Charcoal from Furniture Bazaar in Cannington. Quality bonded leather, extremely comfy and looks great! The customer service was excellent and the staff were very friendly and professional. The sofa was discounted (Managers Special) and in stock at the time. I had shopped around at other furniture stores and for the price I paid, all other modular sofas no where near measured up. I have already recommended the item to a family member and they purchased the same sofa the following weekend!
1 comment
Mitixa P.Furniture Bazaar
Thank you Charlotte for such great feedback. It is always nice to hear of excellent customer service. We do have some amazing staff at all our stores. Hope you and your family enjoy the new lounge suites
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- Cannington
- Verified customer
mattress shopping
My friends recommend me to buy a extra firm queen size mattress in Cannington store. I am so satisfied with the custom service and the quality of the mattress. Thanks very much for helping me.
1 comment
Mitixa P.Furniture Bazaar
Thank you for the feedback. It's good to hear you are happy with your mattress
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Good Service from Start to End
After being harassed non stop by sales staff at another well known furniture store nearby, it was delightful to walk into FB Cannington, be asked once if needed help and then be left alone to look around the store under no pressure. Best service was the delivery guy who was pleasant, conscientious and very careful when handling and maneuvering furniture. Thank you.
1 comment
Mitixa P.Furniture Bazaar
Thank you Dianne for the great feedback regarding customer service and delivery. We have some awesome team members in all our store and working behind the scene as well. We will endeavour to pass on your kind words to all involved.
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Unforeseen problem
One of the sofas I purchased (as seen) when delivered was found to have several small holes in one of the seats, looked like maybe a label had been attached and torn off causing damage. I was given option to return or $75 towards the repair of same. As I loved the sofas I opted to get repaired. Manager very helpful
1 comment
Mitixa P.Furniture Bazaar
Sorry to hear this happened but it sounds like the manager has resolved any problems. Thank you for the feedback.
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Perfect
The staff where grate and I defanetly b coming back again, it's good prices and good packages, the product r very good and u feel welcome when u walk into the store
1 comment
Mitixa P.Furniture Bazaar
Thank you for the feedback. We look forward to assisting with future purchases.
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- Cannington
- Verified customer
Never slept so well in my life!
Purchased this luxurious bedding in store with excellent customer service! Even though the store was exceptionally busy staff still managed to come up to me and help me with my decision making to ensure I would be happy with my purchase. Staff were friendly and informative when addressing where pick up was.
1 comment
Mitixa P.Furniture Bazaar
Thank you for choosing Furniture Bazaar. Sounds like your shopping experience went really smooth. We're happy to hear you received great service during a busy period and would love to see you again
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Great Service!!!
This was my first visit to furniture bazaar and I ended up buying a lounge. Honestly, I was surprised by the great range of products they carry. Great service and help given from hoshil. Will definitely be coming back for the rest of furnishings.
1 comment
Mitixa P.Furniture Bazaar
So glad you enjoyed your first shopping experience with Furniture Bazaar and happy to hear you received great customer service. We hope to see you back for any future purchases
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Rahul BalaPerth
Great Stuff!!!
Bought my Lounge set from the Cannington Store. Unfortunately the staff were not able to answer me on how to unassemble the lounge. However when I sent an email enquiry, the Cockburn staff answered and were very patient and helpful with my queries. Great service from the Cockburn Team despite me not making a purchase from them! Delivery was as promised and within the agreed time. Great and pleasant experience.
1 comment
Mitixa P.Furniture Bazaar
Hi Rahul,
Thanks for the feedback on your experience at Furniture Bazaar Cannington Store. We have an amazing wonderful staff in all our stores, however we will surely follow up your comment. We hop... Read more
e you enjoying your new purchase. Please do not forget to like us on Facebook and post your furniture picture on our page to go into a monthly lucky draw to win back your purchase.Similar opinion? Write a review on ieatwords.com.au!
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perfect purchase
So helpful, looking for a dining. Suit and we were able to mix and match chairs to table so best suited to our house thankyou so much
Phillip Bailey
1 comment
Mitixa P.Furniture Bazaar
Hi Phill, thanks for the awesome feedback on your experience at Furniture Bazaar. We're pleased to hear that you got what you were looking for... We hope you're enjoying your new purchase. Please do n... Read more
ot forget to like us on Facebook and post your furniture picture on our page to go into a monthly lucky draw to win back your purchase.Similar opinion? Write a review on ieatwords.com.au!
Chia and KelvinPerth, WA
- 10 reviews
- 9 likes
Furniture very good, dispatch guys were great
Could have been perfect but some of the sales people were arrogant, if it's not for the quality furniture at a great price. I would not spend my money to pay the guys wages there.
1 comment
Mitixa P.Furniture Bazaar
Hi Chia and Kelvin, thanks for your honest feedback. We're happy to hear that you appreciate the quality and value of our products. It's unfortunate to hear that the customer service you received was ... Read more
below par and we'll be acting upon this information. We hope you're loving your new furniture nonetheless. ^Furniture BazaarSimilar opinion? Write a review on ieatwords.com.au!
seagullPerth, Western Australia
- 3 reviews
- 5 likes
- Cannington
- Verified customer
Excellent Customer Service - Value For Money
We visited the Cannington Store to buy furnitures for our new home being build. Right from entering the store, we found excellent customer service provided by the Warm Sales Consultants out there. Harmeet, our sales consultant was very knowledgeable, patient, helpful in answering all our doubts and showed us around the store. Her sense of Interior decorating was an added means to help was decide. We ended up buying a bed with 2 side tables, a dressing table, 2 mattresses, dining set, mirror and sofa lounge.
We found the prices reasonable and...Read more
the quality of furniture looked good. We are still awaiting delivery of the items since some of the products weren't available at store for delivery. We left with a satisfactory feeling knowing that our money had been well spend in the selection phase. We hope to receive the same during and post delivery.1 comment
Mitixa P.Furniture Bazaar
Hi Seagull, thanks for the awesome review of your experience at Furniture Bazaar Cannington. We're really happy to hear that you were met with excellent, warm service We bet your home will look incred... Read more
ible with all your new furniture and we hope you'll love it all for years to come. We're confident that the delivery will go off without a hitch and if not, do let us know. If you'd like to keep up to date with our latest promotions and competitions, be sure to visit us on Facebook. ^Furniture BazaarSimilar opinion? Write a review on ieatwords.com.au!
Excellent Service Delivery
I did shopping of $6064 on 29/11/15 at Cannington store. The service provided was excellent. The salesperson Harsh was very good in dealing and delivered an impressive service. I ll definitely recommend to my friends.
Sunil Gupta
1 comment
Mitixa P.Furniture Bazaar
Hi Sunil, thanks for your excellent review of Furniture Bazaar Cannington! It's great to hear how pleased you are with your shopping experience. We're glad to hear you were impressed by the high level... Read more
of customer service you received in store. If you'd like to keep up to date with our latest promotions and competitions, be sure to visit us on Facebook. ^Furniture BazaarSimilar opinion? Write a review on ieatwords.com.au!
Reu. NAU
#Winning
We had been shopping around for a while and FINALLY Furniture Bazaar in Cannington was where every single item on my "fuss list" (as my partner calls it), checked out! In just over a year since our previous visit there, the service has been bumped up from 100% to 200%! This was by far the best service we ever have received from any furniture stores around. Horshel was such a gentleman! His patience, feedback, and depth of creativity greatly reflects upon the customer service commitment. We totally loved how the store has modernised the whole sh...Read more
opping experience with the "personal shoppers" feel, the manner the purchase and delivery was all organised on their iPad from start to finish while chatting and laying on the suite we felt so attached towards stood out from anything we have seen before. A cup of tea would have been the cherry on the top. :-) We don't usually do reviews, but this was exceptional! It was such a pleasure to for once feel less like "just another customer" but more like a welcomed guest in your HUGE "family room." Thank you!1 comment
Mitixa P.Furniture Bazaar
Hi Reu, thanks for the incredible review! We very much appreciate hearing about your experience. We're glad to hear that the team at Furniture Bazaar Cannington were able to help you out in such an in... Read more
credible manner and your feedback really helps. We hope you're loving your purchases and will continue to do so for many years to come. If you'd like to keep up to date with our latest promotions and competitions, be sure to visit us on Facebook. ^Furniture BazaarSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Russasked
What was the issue with my review which was rejected regarding Furniture Bazaar poor customer service re chair cable repairs.
Regards Russell Gardiner
No answers
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Mitixa P.Furniture Bazaar
It is always nice to hear of good customer service at this busy time of the year. Thank you for taking the time to post your review