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Frank Jr E.Sydney, NSW
- 2 reviews
- 2 likes
- Verified customer
Exceptional experience with Hall & Hart
When we first visited the Hall Hart display homes in Kellyville, we were greeted with such warmth by Sean and John who are experts in their field. As we are first home builders, we did not know what we were looking for, or how to best build to suit our block. The expertise that both Sean and John lead us to build our dream home design. At no point did we ever feel like just a number during the sales process, instead both Sean and John spent hours looking after us to make sure we had the perfect design for us.
After the post sales process, the ...Read more
hospitality and exceptional customer service we received was again second to none. We give a huge shout out to the girls in the office that we liaise with, Maddie is an expert at colours and selections, she gave us so much advice and we learnt so much in designing our dream home. Without her guidance, I don't believe we would be as happy as we are with our selections. Simone and Jess were so great in handling all of our compliances, council submissions and construction certificate. Even though we experienced delays in getting our council approval and construction certificate to begin construction, we were always kept in the loop, and Simone and Jess went above and beyond to making sure we would start construction as quickly as possible. Even though Simone had already finished for the day, the day we received our construction certificate, late at night she let us know the good news and we can't thank her enough for that. The effort that the girls put in to our build, and to keep us informed (most of the time daily) really really showed why Hall & Hart have such a great reputation. I would also like to give kudos to Elli who always answered my numerous calls when contacting the office and is an absolute pleasure to deal with. This has then led us to construction where due to a change in Hall and Hart structure, we had Lance to manage our slab and afterwards, Ryan has managed the rest of our construction to date. I can't stress enough how good the service is that Hall & Hart offer you from the beginning to the end. The attention to detail that the site supervisors pay to your construction is again second to none. The pace that our build is progressing at is extremely quick, even our neighbours are commenting on this. We are always informed with weekly updates of the progress of our construction and both Ryan and Lance have been extremely quick in answering any questions that we have. We have regular contact with Ryan and Lance and this has made a process that should be stressful, to an extraordinary experience that is really stress-free. This is honestly the easiest part of the whole process and that comes down to great site supervisors who are on top of your build. We have shown our families who come from a construction background and again they have commented on the workmanship that Hall & Hart display. The value and inclusions that Hall & Hart offer is above and beyond other builders (we spent over a year finding the right builder) and we are extremely satisfied with the level of quality and value we have received. I can't give enough kudos to all of the Hall & Hart team. If we do build again, I would no doubt be choosing Hall & Hart to manage our build due to the ease, the level of customer service and quality of workmanship. They add that little extra factor in customising your home to suit your needs, and will tell you straight up if something will not work. This has been extremely beneficial since we genuinely felt Hall & Hart wanted the best for us as we are first home builders and I absolutely guarantee that this would be the same for other customers going through the same process with Hall & Hart. Thank you so much Hall & Hart and everyone we have been in contact with from your team, you guys are absolute gold! Keep up the great work!1 comment
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Review collected in partnership with Hall & Hart Homes
The reviewer stated that an incentive was offered for this review
__Kelvin_W__Sydney, NSW
- Verified customer
Great group of people to work with!
After considering a number of project builders as well as custom builders, we finally chose Hall & Hart Homes because they had good designs, reasonable prices and most importantly, were willing to make changes to accommodate our requirements. We chose the Elyse design as the starting point as it was the closest match to our requirements and then proceeded to make significant structural layout changes. The team at H&H (Chris, Maddie & Jessica) were extremely patient and helpful throughout the whole process, including the many, many design iterat...Read more
ions we undertook. Construction began in Nov 2018 and we are now mid-way with all external walls completed. Our site supervisors (Lance and now, Ryan) have been wonderful and customer focussed. They have kept us up to date on a weekly basis and are always available by phone or email. As with any complex project, there are bound to be issues and things that we have missed during the design phase, but it’s how the builder and the team deal with these unexpected issues that matter most. To date, we have had no major issues arise. There were a couple of things that have been missed but all were quickly rectified as soon as it was discovered. Lance and Ryan were also very helpful with their practical advice and ideas, such as when we wanted to make design changes to one of the bedrooms. Whilst we mostly communicate with the site supervisors during the construction process, last week we had the opportunity to meet many of the electricians and other tradesmen onsite. What struck us most was the wonderful team spirit amongst the tradesmen. In all our discussions, the tradesmen were all friendly and polite. From what we have experienced thus far, the building quality and attention to detail have been excellent. This is our 3rd building process and I must say, the most enjoyable and stress free one. We would recommend Hall & Hart most highly.1 comment
Neill E.Hall & Hart Homes
Hi Kelvin,
Thank you for your kind words, it is great to know that the extra effort everyone in the team puts in is appreciated. Kind Regards Neill E
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Fawad AminSydney, NSW
- Verified customer
Great people to work with
I have been through the building process couple of times with different builders and I rank Hall & Hart at top so far. Few highlighted items:
- inclusions and quality of product is really great
- keep you timely informed about the construction
- set right expectations
- amazing supervisors
1 comment
Neill E.Hall & Hart Homes
Hi Fawad, thank you for your kind words it has been a pleasure working with you to create your new home. Regards Hall and Hart Team
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- Verified customer
I made the right Choice,Hall & Hart proved me Right.
I was referred by a good friend to Hall & Hart. Knock down rebuild specialists. Good house designs, good inclusions, good price.
Hall & Hart has very ambitious team. Well spoken, well mannered professional and excellent in communication. A business prospers if the people who runs business respects customers.
Pre construction was lengthy but because we changed many things to suit our need. But they were patient with us and happily agreed with all changes.
I am now in the middle of construction. At first Lance and now Ryan the two site superviso...Read more
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- Verified customer
Excellent home building experience!
Building our first home has been easy and enjoyable with Hall & Hart homes. We have been impressed right from the start of the process, where Sean at Home World Kellyville gave us expert advice when we wanted to alter the floor plan of our 'Zara 26' home. Once we signed our tender, we were then assisted by Jessica and Maddie in the office, who were excellent with communication and always went above and beyond for us to ensure a smooth pre-construction process. The build started in December 2018 and is nearly finished - it has been much quicker ...Read more
than expected! Our site supervisor's Ryan and Joel have been amazing. They have sent us weekly updates about the progress of the build and their knowledge and expertise of building has been excellent. We are very excited to see the final product and can't wait to move in to our beautiful new home! July 15th 2022 Update: Couldn’t be happier with our new home! Our beautiful new home was completed last week. We are so happy with the quality of the build and the service from everyone at Hall and Hart homes. A big thanks to Joel, our supervisor for keeping us in the loop through the whole process and getting everything sorted in a timely manner. Would highly recommend this company!Similar opinion? Write a review on ieatwords.com.au!
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IdetteSydney, NSW
- Verified customer
Lived up to their excellent reputation
Hall & Hart came highly recommended to us and I have to say the experience so far has lived up to their reputation. We found them to be highly organised during the selections process and now that the build is well under way, our site supervisor Jeremy has done a fantastic job keeping us in the loop and managing a high quality build. Having built many times before we were nervous about trying a new company, but we couldn't be happier with the decision and would definitely build with them again. They have been very accommodating with all of our requests and demonstrated a level of flexibility we were not expecting from a company of their size. We are excited to see the rest of the build come together to finish off what is an amazing house.
1 comment
Nadia W.Hall & Hart Homes
Hi Idette, thank you for your wonderful review. We are looking forward to completing your home and wish you many happy memories. The team at Hall & Hart Homes.
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Alanna PotockiSydney, NSW
- Verified customer
A build that exceeded our expectations!
We would highly recommend Hall & Hart to anyone looking to build a home! We really did receive a custom home service for a project home price with the service and support from the Hall & Hart team making the process nothing but positive.
We came across Hall & Hart at Kellyville Homeworld and the customer service we received from Sean when we first walked in to when we signed the tender carried out throughout the process. He allowed us to make changes straight away to the plan to make it work for us and the tender price he gave us was spot on...Read more
- no hidden surprises down the track. After signing up we began the pre-build process, during this time we worked and met with directors in the business. Coming from a family of builders everyone had an opinion on the plans and every time we went back with a change there was never an issue, we were always put first as the customer and changes were accommodated. We chose to upgrade a few things and the final build price was still much less to what all other builders we saw quoted us as a starting price for a two-storey. I was going through the process with a friend at work who was building with a larger well known company and as we were comparing there were so many things that were a standard inclusion with Hall & Hart that she was having to pay to upgrade. After all selections were done and approvals were in we started the build in early 2018 with handover in November 2018. We had such a positive build process, we were surprised with our slab when we went to meet our site supervisor and the positive experiences continued. We were given a weekly update via email on progress, even including photos for the period we were on holiday. Ryan our supervisor was across everything that was going on, he was very responsive and could answer any question when asked. Anything that came up throughout the process, as you expect when building, were communicated quickly so we could make decisions on how to proceed. I know Hall & Hart don’t over commit to the number of builds to ensure the service remains high and we really felt this, when dealing with Ryan it always felt as if we were the only house he was looking after. In terms of the quality of build, my dad is a builder himself and attended all of our site inspections. He was impressed the entire way through with the knowledge from the supervisors and the quality of build. They let us be picky with the small things such as the paint. The first thing our neighbours said when we moved in was our builders looked great, they couldn’t believe that there was always someone working on the house. We have been in our home for two months now and absolutely love it! Our supervisor Ryan is also looking after our post construction and he still goes above and beyond, anything we have picked up has been quickly fixed by the team and he is still as responsive as he was before the final payment. We would highly recommend Hall & Hart!Similar opinion? Write a review on ieatwords.com.au!
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NimaSydney
- Verified customer
Wonderful people, quality product and hassle-free build process!
These days trust is by far more difficult to build and Hall and Hart Homes has done everything right to gain ours back to building business, which has left with few trustworthy players! From the initial consultation with sales rep to final completion and handover we had absolute pleasure working with these beautiful people with exceptional integrity among every team member. It indeed requires a very strong business discipline to drive everyone and every step toward customer satisfaction and quality products. I very picky when it comes to subcon...Read more
tracting work and spent months to research compare and select my ideal contractor and I am pretty confident that I found one of the best in the business. We loved these guys so much that started the 2nd project (a duplex) before finishing the 1st one! I don't want to go against other businesses but had some horrible experiences with few big players in the market and have had none of those with H&H Homes. Pros: - Initial price estimate was very close to final contract value - Great build time with no disruption, - Change in design in multiple times without feeling on pressure with no additional cost prior to DA submission - Very reasonable upgrades/variation pricing - Great presence of top management, supporting whole process from tender presentation to handover - Exceptional customer service experience through built process absolute pleasure and hassle free. Weekly updates of what was completed and what was planned was very helpful - Very friendly and responsible site supervisors supported by the construction manager - Plus much more …Similar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Positive Experience
We had overall very positive experience of building our home with Hall & Hart and we are satisfied with the quality of the building. The site manager Joel was easy to deal with and he was always very prompt in his response to any of our queries. The post construction issues are being dealt with responsibly. The construction was completed within the initially estimated time of 10 months.
1 comment
Nadia W.Hall & Hart Homes
Hi Dus, many thanks for your feedback. We wish you all the best in your new home. Kind Regards, Hall & Hart homes.
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IrisBella Vista
- Verified customer
Hall and Hart has just completed our house and it has been a great experience from start to finish.
Hall and Hart has just completed our house and it has been a great experience from start to finish.
Everyone in the team at Hall and Hart has been very approachable, prompt and helpful throughout the entire process.
In getting the tender done, Sean was really very helpful and understood our needs, such that the final tender price was not an unwelcome surprise. His way of facing the challenges of construction a home was our first attraction to Hall and Hart. We built Zara with variations to include visitor's room with en-suite, alfresco,...Read more
walk-in pantry and downstairs area. These variations were included within a reasonable budget. Some of Hall and Hart's inclusions in the premium package are upgrades in many other builders, which gave us more options to choose from. We had huge range to select from at Beaumont Tiles, General Stairs and Home Options, within the premium package. We had a great experience with Lance and Joel, our construction supervisors who took us through all stages of building. Joel has gone out of the way to meet us outside working hours and his thoughtfulness and professionalism is much appreciated. Joel also sent us weekly updates by email and arranged walk throughs at each stage of completion.1 comment
Nadia W.Hall & Hart Homes
Hi Iris, thank you very much for your great feedback. We wish you all the best in your beautiful new home. Kind Regards, Hall & Hart Homes
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Denisa LoPiccoloSydney
- 2 reviews
- Verified customer
Extremely happy!
We are currently mid way through our build and we couldn’t be happier! The quality of the build so far is excellent. The communication between our site manager Ryan and ourselves couldn’t be better. We are extremely impressed that when any issues have arisen, we have never been stressed, because they are immediately resolved to our satisfaction. We have also been able to communicate at anytime with one of the directors Chris which has also been extremely reassuring. Chris mentioned at the very beginning that Hall and Hart pride themselves on bu...Read more
ilding and maintaining an excellent reputation, and to date, they have upheld all promises made regarding building us a high quality home. Even though our build is still not complete, I am writing this review because Hall and Hart deserves it. We have the upmost confidence in Hall and Hart handing over our dream home, built with a high quality finish. We would recommend them every time, and would never build with anyone else.1 comment
Nadia W.Hall & Hart Homes
Hi Denisa, many thanks for your great feedback. We look forward to completing your dream home. The team at Hall & Hart Homes.
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- Verified customer
Great experience to date
We are currently approaching practical completion and so far build has been tracking well in both finishes and build time. H&H appear to be very well organised from the initial drafting/planning stage to the construction stage. The communication has been great as we receive weekly e-mail updates on build progress and phone calls are returned. Attention to detail and willingness to work through rectifications is also there which we are very pleased with and this is credit to our site supervisor. Nothing is too hard to address. As we approach completion we are in a position where we would recommend H&H as a builder for both experienced and new comers to the building game.
1 comment
Nadia W.Hall & Hart Homes
Hi James, thank you very much for your feedback. We wish you all the best in your beautiful new home. Kind Regards, Hall & Hart Homes.
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Ali AbriniaSydney
- Verified customer
Great builder with wonderful performance and high quality outcome
If you are looking for a builder who cares about high quality outcome and customer satisfaction, we highly recommend Hall and Hart. We've just moved into our first home built by this amazing team.
We had a great experience with our construction supervisors, Joel and Lance, who took us through all stages of the building. Their kindness, professionalism, passion for high quality and attention to details is much appreciated.
Our 3 bedroom house was in capable hands of Hall and Hart team who left no room for worry for us. They delivered great support from the beginning to the end. keep up the fantastic job!
1 comment
Nadia W.Hall & Hart Homes
Hi Ali, on behalf of the whole team at Hall and Hart, thank you for the great feedback and comments. We wish you all the best in your beautiful new home. The Hall & Hart Team.
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KatieSydney
- Verified customer
Dream experience, quality product, and wonderful team
My husband and I were initially tentative building our first home because we had heard so many horror stories of people building. I took my time determining a builder and after researching for a year my husband and I signed with Hall and Hart. Its been one of the best decisions we've ever made. Building a home is momentous occasion, a joyous opportunity and significant life step and H&H made it easy and enjoyable.
From the first meeting we had with sales through to every selection appt. and now 3 months after handover we have been impress...Read more
ed with Hall and Hart staff, their product, and their process. They have been kind, honest and very flexible with what my husband and I wanted in our home. Some of our highlights of the Hall and Hart experience: -We knew all costs upfront: there have been no hidden charges in the whole process. -We chose 'premium' in our house package and selections were many at each appt. At each appt. I was impressed by the great range we could choose from: colours, tiles, flooring, etc. I was so overwhelmed with tiles (in good way) because we could choose from half of the store! -We were guided through a clear process and the team were always responsive to our many calls and emails (Thanks Maddie, Joel, and Lance!). They didn't mind explaining everything, even more than once -we had lots of questions because we've never done anything like this before. -Hall and Hart team: Quality is the H&H distinctive. Every team member we encountered were passionate about quality workmanship and being proud of the finished product. We never felt like our dream home was just another one on the assembly line. -Access to house during building process: we got to see the house with the site supervisor before H&H invoiced us for each stage of build to ensure we were happy with the work, to ask questions, etc. Each site appt. was about 1.5-2 hours long and we were never rushed by the team. They answered every question and helped us understand the process and get a feel for the final product.1 comment
Nadia W.Hall & Hart Homes
Hi Katie, thanks so much for the great feedback. It's been an absolute pleasure building your home and on behalf of the team at Hall & Hart Homes, we wish you many happy memories in the years to come.
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- Verified customer
Outstanding Builders
We are in the process building our family home. Our project was a knock down rebuild on a site which had challenging access and a narrow frontage. Other project builders inflated their site costs and exacerbated the overall cost making us walk away from the build. Hall and Hart took on the challenge of building our dream home making our journey smooth and stress free, meeting all our construction and design requirements. This company dealt with all limitations the site offered, making strategic construction decisions along the way. Hall and Ha...Read more
rt provided quality, well priced inclusions including their partnering suppliers providing professional advice. The experience so far from post construction until the fix out stage has been amazing. The entire team at Hall and Hart have been helpful, responsive and approachable throughout the entire process. They replied to all emails and requests in an open and transparent manner. We had direct access with our construction manager who was always proactive by returning all our calls by COB. He repaired and attended all issues that we addressed at every stage. He was very particular to every detail and always tried his best to meet our needs and answer our "100" questions. The construction manager arranged staged multiple walk throughs and provided weekly update email reports advising of next trade attendance. I will continue writing this amazing experience once we are fully completed and are living in the home.... so far this company has committed and delivered above and beyond our expectations..we are looking forward to moving in and enjoying our new home with our family and friends. Happy to provide any recommendations over the phone or email1 comment
Neill E.Hall & Hart Homes
Hi Toula,
On behalf of the whole team at Hall and Hart i would like to thank you very much for your comments and wish you all the best in your beautiful new home. Kind Regards Neill
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- Verified customer
We couldn’t have asked for a more positive experience
We were drawn to the Elyse display at Home World Kellyville. It gave us the Wow factor with the bright atrium. The general layout of the house, although needed some tweaking, we thought would suit our young family’s needs. We proceeded to then sit down with Sean and from that moment, our experience with dealing with H&H set the tone.
Being a new builder and an underdog in an well established display village, there was no over the top staging of the homes to distracted us from the design and layout of the homes. Sean was a pleasure to deal wi...Read more
1 comment
Nadia W.Hall & Hart Homes
Hi Cornelius, thank you for such a detailed positive review! We really appreciate your feedback. On behalf of the team at Hall & Hart Homes, we wish you all the best in your new home with many happy m... Read more
emories in the years to come. Kind Regards, Hall & Hart Homes.Similar opinion? Write a review on ieatwords.com.au!
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Kirrily StewartSydney
- Verified customer
Smooth, thorough process and fantastic communication - highly recommend.
We are in the process of building our new home with Hall and Hart Homes in North Ryde. We are currently at the completing frames stage and are really happy with how it is all coming together.
From our first contact with Sean at the display in Kellyville we have been impressed with the attention to detail, speed, honesty, flexibility and genuine interest in meeting my families needs. He spent a lot of time with us in person, on the phone, email and skype (as we are building remotely) to extensively modify plans and patiently answer my 33,...Read more
000 questions! We appreciated that he was upfront and honest about costs, inclusions and site costs and have found that his initial estimate was very consistent with the final contract costs. After deciding to build and signing on we were fully anticipating the process to slow down and communication to diminish as we had heard this is a pretty common experience with some other builders. However, the communication with the entire pre construction team was super fast ( I never waited more than a day for a reply to my emails even when my questions were complex) and very informative. Maddie and Jessica in particular in the office have been very helpful with all of my process questions and have given great guidance in ensuring our application went smoothly with the CDC and general aesthetic guidance. We have always felt that they were committed to getting us the home that we want and getting the most "bang for our buck". The external and internal selections process was smooth and easy as we found the level of inclusions in the premium package to be very good. When we moved into the contruction phase we have been equally as impressed as we have been allocated both a construction manager and a site supervisor who were both in contact with us to explain the process and timeframes. Each week I get an update from Lance our SS with a detailed report of what has been achieved that week and what is planned for the following so I feel very on top of what is happening. He also sends through photos of our build and patiently stood in the rain with me for an hour explaining everything on site. On one impromptu visit to the build we even found him carefully tending to our mature trees to ensure that they were not damaged in the build. I am thoroughly enjoying the whole build process so far and will be sure to write a follow up review when the build is finished.1 comment
Nadia W.Hall & Hart Homes
Hi Kirrily, many thanks for your kind words. We really appreciate your feedback. On behalf of all the team at Hall & Hart Homes we wish you all the best and look forward to completing your home. Kind Regards, Hall & Hart Homes.
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- Verified customer
The house is perfect, can’t live without it.
We had a great experience with Hall and Hart from the start and everything could not be better throughout the whole contraction process.Especially for someone who wish to design your own house with change prior to build and during build, I believe that Hall and Hart will do you the best job with their flexibility and great advice based on your ideas. I was treated a part of their team to deliver a great result, with made me very happy and satisfied.They were very enthusiastic and helpful in any enquires I had.They took their responsibility for ...Read more
financial cost of anything that went wrong and they are also very trustful and clear in every transaction. I also had a great experience with their variety of cupboard fitouts and tiles, which might have been much more expensive if I had them outsourcing. Nick, Michael and the crew worked really hard to get the project done even earlier than what I could expect. Supportingly, I got so many positive compliments on this house from my family and friends afterward . I do suggest Hall And Hart to my friends who want to have a fantastic experience in building their dream house.1 comment
Nadia W.Hall & Hart Homes
Hi Steven, thank you. We really appreciate the feedback. On behalf of everyone at Hall & Hart Homes, we wish you all the best in your new home with many happy memories in the years to come. Kind Regards, Hall & Hart Homes.
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- Verified customer
Beautiful Home, great finish
I was always terrified to build, but with Hall & Hart is so was easy. Their service was flawless from HO to the building manager Joel, & even though we had one or two minor issues, (which I assume is normal with every build) they were keen to deal with them immediately and made sure that I was 100% happy & satisfied with the end result. Over all, the finish of the house is of a high standard and it really looks amazing. I felt that I overspent a little over my budget : ( but the end result has been so worth it ! I cannot recommend this company enough.
1 comment
Nadia W.Hall & Hart Homes
Hi Leanne, thank you. We really appreciate the feedback. On behalf of everyone at Hall & Hart, we wish you all the best in your new home with many happy memories in the years to come.
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Simon LimSydney
- 2 reviews
- 1 like
- Verified customer
Hall & Hart
The entire process and experience with Hall & Hart was smooth and was well managed by the site supervisor.
Management team (Chris and Nic) are responsive and well supported by other H&H staff.
Going through warranty period where minor rectifications are being addressed.
Overall, build quality and workmanship is excellent and have recommended a few friends and colleagues for their projects.
1 comment
Nadia W.Hall & Hart Homes
Hi Simon, Thank you for your feedback. On behalf of everyone at Hall & Hart, we wish you all the best in your new home with many happy memories in the years to come. Kind Regards, Hall & Hart Homes.
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Questions & Answers
Andrew C.asked
Hello,
Do you build in full brick with first floor suspended concrete slab?
Thank you
No answers
Dom Regoasked
Please contact Dominic Rego [contact detail removed]
New build at 34 Victoria St Malabar NSW
2 storey 4 bedroom rear lane double garage and granny flat.
Scope: Knock down existing fibro house and new build
DA approved plans by architect
Looking for a reliable competitive builder
Modern design with lightweight building materials
Aim to start building end of 2018
Please let me know if this fits your scope.
[email address removed]
1 answer
Neill E.Hall & Hart Homes
Hi Dominic - Sorry for the delay - Computer glitch
We certainly build in Malabar, but not clear if you are looking for a full custom design - we generally use our designs and then customise to suit your requirements. The best way is to visit us at Homeworld at Kellyville and have a look at our designs and talk to our Sales and Design consultants
Regards
Stephenasked
Any one has built with Hall and Hart recently and would like to share the experience? Thanks.
1 answer
Stephen - did you ever get more information on Hall and Hart? We are looking at them and also Metricon in Sydney and would also value more information.
Thanks
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Neill E.Hall & Hart Homes
Hi Frank, on behalf of the whole team thank you for your kind words. It is always great to know that the extra effort is appreciated . Regards Neill E