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Stephen JonesSydney, NSW
- NSW, Mount Kuring-Gai
- Verified customer
Well Done Again Hotondo Hornsby
Hotondo Hornsby has now built three beautiful residential homes for me in the North Shore of Sydney, the last two being completed in February 2018. They maintained high quality standards of construction and efficient project management to deliver these projects on schedule and for competitive pricing. A particular advantage that Hotondo Hornsby has over other builders is their flexibility to allow my proactive participation during the Concept Design and DA phase, and the Construction phase to allow my access to do peripheral site works e.g. f...Read more
encing, landscaping, pool, etc., as long as this work did not obstruct the compliance, safety & progress of their scope and trades. This enabled me to fully complete my houses soon after the house Occupation Certificates were issued.
1 comment
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NicoleSydney Surrounds, NSW
- NSW, Mount Kuring-Gai
- Verified customer
Hotondo Homes Hornsby / Mount Kuring-Gai
We started our new house project around 3 years ago and spoke to numerous architects and builders within the first 12 months. We had plans drawn up with another building company and we just felt like it was not going to be a a good fit to continue to build with them. We were not happy with the house they had designed and when we asked to make changes, we were met with a lot of resistance. Anyway, long story short, we found Hotondo Hornsby and from the first meeting, we knew we had found the right team to work with! Graham, Sue & John were all ...Read more
such a pleasure to work with and they were all happy to answer the hundreds of questions I had throughout the process. They all spent time explaining the steps of the build (as we had never built before), what to expect and when, as well as fielding all my calls when I wanted to make updates to our selections. They were happy for me to choose a lot of my own finishes (from outside their standard' range) as well as be at site fairly regularly to show me where things were up to. When people asked us how the build was going, it was so easy to say it was going great! There were a couple of minor delays/issues but we were kept informed with what was happening and it was always back on track when they said it would be. Once the build was over and we had moved in, it was a little sad that I wasn't in regular contact with them anymore as we actually felt like we were part of their Hotondo family. We have zero hesitation in recommending them to anyone who is lucky enough to be in their building catchment zone.1 comment
Hugo B.Hotondo Homes
Hi Nicole,
Thanks for taking the time to review Hotondo Homes. The Hornsby team take great pride in the homes they build so it comes as no surprise that they were able to exceed your expectations. Co... Read more
mmunication and trust is so vital in our industry and we are always extremely proud when we hear our clients feel part of the Hotondo family. Thank you for sharing your experience and we are thrilled to have provided a new home journey that was better than you ever imagined. Kind regards, Hotondo Homes
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L WilsonSydney, NSW
- 2 reviews
- 1 like
- NSW, Mount Kuring-Gai
- Verified customer
Best decision ever
I would happily recommend Hotondo Mt Kuring-Gai to my very best friends. We were well looked after every step of the way, from initial consultation to final handover. Graham, Sue, John and the team have surpassed our expectations of home building at every stage of construction. The communication has been excellent, the standard of work strong, the contractors polite and the feeling that we are valued customers has been consistent. Our new home is exactly as we had hoped it would be, we moved in on time and the post-handover phase has been just as positive as the rest of the build. I cannot thank the team enough, our new home is our castle.
1 comment
Hugo B.Hotondo Homes
Hi L Wilson,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear the team were able to build the castle you've always dreamed of! It's fantastic to hear you felt extremely supp... Read more
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Find out how Hotondo Homes NSW, Mount Kuring-Gai compares to other Home Builders
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Hotondo home ownerSydney, NSW
- NSW, Mount Kuring-Gai
- Verified customer
Fabulous Home
Hotondo were professional approachable and patient, we wanted a custom built home and they were happy to arrange plans to our specifications with us providing a very specific list of requirements. they negotiated a price which included all the extra's we wanted, prior to us signing the contract, so it was easy to budget for the build.
There was an allowance for excavation of the site included in the contracted price and this was the only area with any unknown cost as the charge depended on work involved, rock excavation etc.
We were kept info...Read more
1 comment
Hugo B.Hotondo Homes
Hi there,
Thanks for taking the time to review Hotondo Homes. We’re thrilled to hear about your excellent experience with Graham, John and the team at Hornsby. We’re glad your building journey was so... Read more
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Ingrid. SBerowra Heights
- NSW, Mount Kuring-Gai
- Verified customer
Hotondo Hornsby - Professional All The Way
We are half way through a new split level custom build with Hotondo Hornsby and I am so glad that we chose them...so far everything has been handled so professionally and I am not an easy person to please. I have extremely high expectations and I have been extremely painful, changing my mind a lot and asking for a lot of different items to be priced. We were able to design a custom house and get exactly the right result for our block of land.
The best thing about Hotondo Hornsby is their excellent old fashioned personal customer service (mea...Read more
ning wonderful communication). These people are professionals and they know what they are doing. They are nice and they actually care. You are able to speak directly with them every time.There is no admin middle man. There is a family feel and you never feel like a number or just another customer. All the tradies that Hotondo Hornsby use have a long history with them and all speak very highly of Hotondo Hornsby. I have been able to meet all of the tradies and thank them personally for the amazing job they have done. The build quality is exceeding our expectations. So far we are very happy and I will write another review after we have moved in which we hope will be before Christmas. Ingrid. S Berowra Heights1 comment
Hugo B.Hotondo Homes
Hi Ingrid. S,
Thank you very much for the lovely review on your build with our Hotondo Homes Hornsby franchise. We are very pleased to hear that your build is running smoothly and everything seems to ... Read more
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P DochertyNew South Wales, 2478
- 2 reviews
- 1 like
Hotondo Hornsby - Straightforward Build, Exceptional Customer Service and Communication, Flexible De
My house is being built by the team at Hotondo Hornsby. The whole process with the builders has been hassle free. We have got to know the staff very well because our lot registration took almost a year due to delays with the vendor. This gave me a lot of time to perfect the layout and make many custom changes to an Illawara design. Each idea was accommodated with genuine courtesy.
When we eventually started the build, the bank messed up progress payment administration. The staff kept going and were exceptionally courteous and understandi...Read more
ng that it was outwith our control. The whole team have continued to deliver and reassure us along the way. I am delighted with the progress of our new home. Slab poured last week in June 2014, frames trusses and windows in by the first week in August 2014. Hopeful to be in by end of 2014.2 comments
Hugo B.Hotondo Homes
Hi P Docherty,
That's great to hear that the build is going nice and smoothly after what seems to be a drawn out settlement and bank troubles! The Hornsby team are extremely lovely and we have no doub... Read more
Handover on 16th March. Delighted with house. Tricky site = Delays but we all got there in the end. Thanks.
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Hotondo Hornsby Building Experience
Our experience with Hotondo Hornsby was an absolute pleasure due to the complete co-operation and honesty of the builders and their unfailing courtesy as well as their accommodating attitude. We would recommend (names removed) as builders to any interested person. We have been dealing with name removed the past 30 years and have the utmost confidence in him
1 comment
Hugo B.Hotondo Homes
Hi Ritika Blair,
What a great review! Thank you for sharing your experience with the fabulous team in Hornsby. John and Graham are a great team which you can see in how courteous they are to their cli... Read more
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Allen & Susan HisseyWest Ryde NSW2114
Building our New Home 2 Miriam Rd, West Ryde DA 2011/0553
We are extremely pleased with our new house and the efficient and prompt service we received from Hotondo Hornsby. The house was built in 7 months despite a great deal of wet weather. Everything was done in accordance with the specifications, and we were kept well informed at all times re the building schedule.
We were always able to speak to Graham Dowd who handles the financial and administrative aspects. Any information we requested was provided promptly and any variations we requested were fully costed out for our approval.
On the con...Read more
struction side John Stein was always helpful and efficient and with the site supervisor on the site daily, was always fully informed about what was happening.The logistics of deliveries of materials could not be faulted and the site was kept tidy at all times. The trades people on the site universally spoke positively about working for Hotondo Hornsby and told us that everything was straightforward when dealing with this company. We would definitely recommend Hotondo Hornsby to anyone planning to build a new home.1 comment
Hugo B.Hotondo Homes
Hi Allen & Susan,
Weather can heavily affect the built time of a home so it's great to hear that your home was built efficiently even with all the rain!
Graham and John are a great team and work very well together to build top quality homes.... Read more
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Hugo B.Hotondo Homes
Hi Stephen,
hear from our return clients. We are so happy to hear you were so pleased with the level of quality in your homes and your overall experience with the Hornsby team! We hope we will continue working with you again in the future! Kind regards, Hotondo HomesThanks for taking the time to review Hotondo Homes. It can be so rare that we have an opportunity to work with clients again and again just given the nature of the business so we love to ... Read more