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- VIC, Ocean Grove
- Verified customer
We absolutely love our new home!
We have had a very positive experience building with Hontondo Homes. We first saw the display home and liked the floorplan, but were also very impressed with the quality of workmanship and the finish. We looked at many display homes and Hontondo was not the cheapest, but it certainly appeared to us to give best value for money.We found during our first contact with Richard Barton that he was knowledgeable about the homes and he was extremely helpful. He didn't try and rush our decision, but was happy to answer any questions, no matter how trivi...Read more
al. When we had decided to go ahead with Hontondo, Richard and all the staff were extremely helpful. Our build was delayed due to the land title being delayed, but no one at Hondondo harassed us during this hold up, they were most understanding. During the build our site supervisor Colby was always happy to talk to us and kept in contact throughout the whole process. The team at Hontondo were fantastic with weekly updates and always helped us no matter how trivial our questions. We are extremely happy with our Hontondo home, we have been living in it for over four months and everyday we delight in the comfort and style of our home. The quality of workmanship is excellent and we have found no evidence of lack of attention to detail or corner cutting. We are a retired couple and have never built previously, we were apprehensive before we started the process as one hears so many horror stories. Our build was easy, our home is just how we imagined it and all thanks to Hontondo. There were no unexpected cost changes, we payed exactly what we were quoted. I would recommend them to anyone who is planning to build. Thank you.
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RienySouthwest, VIC
- VIC, Ocean Grove
- Verified customer
Our liveable Hotondo Home
After initial consultation with Richard Barton who remained present throughout our whole experience with Hotondo, our build was well managed by two separate Project Managers. First Chris, then Lachlan. They both made the process clear and navigated us through building on a slightly difficult sloping site. They always responded to our enquiries throughout the process. We are very satisfied with the quality of workmanship and after more than a year in our new home have not experienced anything which would cause concern. Regarding the final price ...Read more
of our build, as we made quite a few modifications (including a lift well) it is difficult to provide a comparison. We were always going to build with Hotondo as they had the perfect package for us. Having said this, we feel we received value for money and the cost was what we expected. We have recommended Hotondo to others and will do so in the future.1 comment
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Justin BaringSouthwest, VIC
- 2 reviews
- VIC, Ocean Grove
- Verified customer
Outstanding performance by entire team
I felt before i even approached Hotondo that our build would be tricky as it involved being attached to an existing premises on farm land. After first talking to our site supervisor Wes i already began to feel it was going to be easy. Then when i met on site with our builder Aaron and Nick i had no doubt about the build.
Nick(sales) got everything set up with ease and did so much to make sure we were happy. The selection process was completed for us by Ashley in her own time on a Sunday just to accommodate our time difficulties and the com...Read more
1 comment
Hugo B.Hotondo Homes
Hi Justin,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your exceptional experience with Aaron and his team. You're absolutely right, the building process can see... Read more
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Find out how Hotondo Homes VIC, Ocean Grove compares to other Home Builders
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Lorenzo and DiSouthwest, VIC
- VIC, Ocean Grove
- Verified customer
Third time build in Geelong. Geelong Solutions the Best .
We meet Nick from Geelong Solutions and immediate felt very comfortable. Nick even helped us choose our north facing block in Ocean Grove to capture the morning sun in our kitchen which was very important to us. Next came the design and most importantly the cost. We didn't want any surprises along the way. Aaron Geelong Solutions builder kept us informed every step of the build. The workmanship we couldn't fault from start to finish. Once we moved in any small issues were dealt with immediately. This is the third home we have built in Geelong. ...Read more
Without a doubt we found building with Aaron Geelong Solutions a happy and stress free experience. Would not hesitate to recommend building with Geelong Solutions if you want the best value for your money and a well built home you will be proud of.1 comment
Hugo B.Hotondo Homes
Hi Lorenzo and Di,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear you are so thrilled with your experience. Aaron and his team work hard to deliver a unique experience to... Read more
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- VIC, Ocean Grove
- Verified customer
Very flexible and accommodating
We purchased a sloping block of land in 2016 and considered several local building companies. We decided to go with Hotondo after meeting sales rep, Nick Ford, who was friendly, professional and very accommodating to our needs. We used an off the shelf design but had it tailored to our block including flipping the front to back and changing the floor-plan from left to right! No suggestion was dismissed and every effort was made by Nick and Aaron to ensure we had the best outcome. The interior designer, Ashlee, also provided great assistance dur...Read more
ing selections. The planning/design took about 6 months and the build to 10 month. There was some frustrations once construction started especially when problems arose such as installing services and it was up to us to problem solve but considering the value for money we accepted these issues. Overall we were thrilled with the outcome, the build was completed to a high quality, within the time allowed and all defects addressed. I would definitely build with Hotondo again.1 comment
Hugo B.Hotondo Homes
Hi Sally,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your great experience with Aaron and the Ocean Grove team. We will take your feedback on board regarding yo... Read more
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Belinda and GarrySouthwest, VIC
- VIC, Ocean Grove
- Verified customer
Hotondo Home Haven
We first viewed Hotondo display homes at Clyde in Melbourne and loved the Erskine 290. The Hotondo staff at Clyde suggested we contact Aaron Anstis at Hotondo, Ocean Grove. Right from the start Aaron made us feel relaxed about Ocean Grove Hotondo and the quality build they would provide. It was reassuring to know that Aaron is a local and that we would see him around Ocean Grove. The rest of the Hotondo team including Nick Ford were also very friendly, informative, knowledgeable and always helpful.
The Hotondo staff explained in detail the ste...Read more
1 comment
Hugo B.Hotondo Homes
Hi Belinda and Garry,
Thank you so much for taking the time to review Hotondo Homes. It sounds like your new home journey was absolutely exceptional. You are completely correct, Aaron and his team ta... Read more
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- VIC, Ocean Grove
- Verified customer
Could not Fault a Thing! Very Happy Customer!
What an amazing result! We are so happy with Aaron and the team at Geelong Building Solutions! We were welcomed into a friendly, professional environment right from the word go. Everyone in the team were great to work with and in the end we got an amazing result! Couldn't be happier with the entire process. I would certainly recommend Geelong building Solutions!
1 comment
Hugo B.Hotondo Homes
Hi Bellarine,
Thanks for taking the time to review Hotondo Homes. We are so thrilled to hear you had such a great experience with Aaron and the team at Ocean Grove, The team take great pride in their... Read more
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GroverSouthwest, VIC
- VIC, Ocean Grove
- Verified customer
Geelong Building Solutions Turned Our Dreams to Reality
Aaron and the team at Geelong Building Solutions were amazing! From start to finish the communication and professionalism was amazing. Being our second home and our forever family home our expectations were high, not only were our expectations met they were exceeded. We absolutely love our home!! Huge thanks to Geelong Building Solutions!! We HIGHLY recommend you to anyone looking to build.
1 comment
Hugo B.Hotondo Homes
Hi Grover,
Thanks for taking the time to review Hotondo Homes. We're thrilled to hear about your experience with Aaron and the Ocean Grove team. The family home is such an important space and we are ... Read more
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KatySouthwest, VIC
- VIC, Ocean Grove
- Verified customer
Great team - Great Job
Aaron and the team did a great job on delivering the home to a very high standard. Would recommend Hotondo Ocean Grove for a custom built home. Kept up to date on progress through out and the entire team was helpful throughout the whole build process from beginning to end.
1 comment
Hugo B.Hotondo Homes
Hi Katy,
Thanks for taking the time to review Hotondo Homes. We're so glad to hear you had such a great experience with Aaron and the Ocean Grove team. Communication is such an important part of the ... Read more
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Find out how Hotondo Homes VIC, Ocean Grove compares to other Home Builders
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SinclairGeelong
- VIC, Ocean Grove
- Verified customer
Fantastic Builder -Geelong Building Solutions
When my partner and I set out to build our first home, we knew that we wanted something different, something unique and something which lent itself to its environment. Aaron and his team at Hotondo homes (Geelong Building Solutions) enabled our dreams to become a reality. From a rough sketch on a piece of paper, Hotondo have captured our thoughts and transformed them into a space which we are so incredibly in love with.
Building on a large, undulating rural block, we knew that keeping within our budget whilst maintaining the integrity of ou...Read more
r design would be a challenging task, one which Aaron went above and beyond to make happen. The process was easy, stress free and we were kept up to date throughout the entire build. The quality of finishes and exceptional customer service made the whole experience of building our first home so incredibly enjoyable. Given the opportunity to build again, we would be sure to engage with Aaron and his team. We strongly recommend Geelong Building Solutions for anyone looking at building their next home.1 comment
Hugo B.Hotondo Homes
Hi Sinclair,
Thanks for taking the time to review Hotondo Homes.
We're so happy to hear you had such a great experience with Aaron and the team from Ocean Grove. Thank you for your fantastic recomme... Read more
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Carla CTORQUAY
- VIC, Ocean Grove
- Verified customer
Geelong Building Solutions made our dream house a reality!
Right from the first moment we produced the hand sketched design of our ideal dream home, Aaron and his team went out of their way to demonstrate what would be achievable, what could be accomplished within budget and how we could add individuality to our design. A straight and honest approach immediately made us feel that our home could look the way we wanted it to and not just become a 'volume builder' looking product. The process of selecting colours, getting to contract and making small changes before signing meant that we all knew what to...Read more
expect with the build. Drawings were produced and we began to visualise the end product. Our house began construction in April this year and we have been in our home for just over three weeks now - we couldn't be happier! Our site supervisors (Matt & Wes), kept on top of everything, maintained regular contact and answered every question we had with speed and efficiency. The whole process was surprisingly stress free, easy and enjoyable. If we ever decide to experience house building again we would jump at using Geelong Building Solutions and would highly recommend these guys to any of our friends and/or colleagues.1 comment
Hugo B.Hotondo Homes
Hi Carla,
Thanks for taking the time to review Hotondo Homes. We're so glad to hear you had such a wonderful experience with Aaron and his team. Thank you for your wonderful recommendation! We hope y... Read more
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GeofVictoria
- 5 reviews
- VIC, Ocean Grove
- Verified customer
Substandard tradesmen
Plumbing in wrong places in the slab (e.g.toilet and shower plumbing in hallway), brickwork not to Aus Building Standards (should have been replaced but we agreed to partial replacement and cement rendering of the front), concrete floor in garage delaminating (after 12 months it has now been repaired and coated but this now seems to be coming off). There were many other smaller faults which were fixed before or after handover.
3 comments
Hugo B.Hotondo Homes
Hi Geof,
We're sorry to hear you were not satisfied with your Hotondo experience. We take this kind of feedback very seriously and would like to assist where we can. Could you please contact our Cust... Read more
When we were having the problems while building the house I contacted Hotondo Head Office and was told Hotondo have no control over their builders as they operate franchises - and I should take the no... Read more
rmal channels such as contacting the Master builders association or taking legal action.It seems the Hotondo PR man agrees that Hotondo have no control over their builders - not much point in referring all the people with complaints to the customer care dept I would think.
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Happy Little CamperOcean Grove
- VIC, Ocean Grove
- Verified customer
Investment property
Thanks Hotondo ocean grove we couldn't have hoped for a better outcome. The assistance with the subdivision process the help keeping within the budget. The whole process has been ideal. I would recommend to anyone wanting to build to choose Hotondo Ocean grove trading as Geelong building solutions. The quality of the design was outstanding, the communication was great everything was on time and delivered beyond our expectations. I would personally like to thank the team at Hotondo for delivering 2 properties that have already increased in value...Read more
and will provide us with an income for a long time! The customer support, workmanship and management of the build was done with true professionalism and constant care and support. I had a great experience with the team and we would definitely recommend Hotondo ocean grove to anyone looking for a great building experience.1 comment
Hugo B.Hotondo Homes
Hi Happy Little Camper,
Thanks for taking the time to review Hotondo Homes. It's fantastic to hear you had such a fantastic experience with the team from Ocean Grove. Congratulations on your new inv... Read more
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Bec and TimTorquay
- VIC, Ocean Grove
- Verified customer
Terrific experience with Hotondo Ocean Grove
We built our first house with Hotondo Ocean Grove and we couldn't have hoped for a better experience. Throughout the whole process - from modifying the house design, to advice choosing fittings, answering queries and quickly organising alterations throughout the build - the team were both professional and thoughtful. We are especially grateful to Nick, Allie, Aaron and Aleesha for helping us stick within our budget and are very happy with the end result. The finishes inside and outside are superb. We highly recommend Hotondo Homes Ocean Grove, especially for building your first house. The support was great. Thanks Hotondo!
1 comment
Hugo B.Hotondo Homes
Hi Bec and Tim,
Thanks for taking the time to review Hotondo Homes. The first build is always such a special milestone and we're glad to hear you had a great experience with the team from Ocean Grov... Read more
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- VIC, Ocean Grove
- Verified customer
Great experience all round
We built with hotondo ocean grove this year
Aaron and all of his team couldn't have been more helpful
We had a budget and a style we wanted and they were only too happy to achieve both for us
All local trades people that worked to our style perfectly with the quality that met our expectations
I would build with them again for sure
Aaron Wes Nick and Aleesha were all approachable with any queries or questions we had
1 comment
Hugo B.Hotondo Homes
Hi Justin,
Thanks for taking the time to review Hotondo Homes. We're so glad to hear you had such a fantastic experience with the team from Ocean Grove. Congratulations on your new Hotondo Home!
Kind regards,
Hotondo Homes.
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Jim TMelbourne
- VIC, Ocean Grove
- Verified customer
OH DO NOT ..or HOTONDO
Hotondo Ocean Grove trading as Geelong Building Solutions. Workmanship on our house was very poor. Build was badly managed. Customer support ? What customer support. Just a nightmare. Take my advice. Do not build with Hotondo Ocean Grove. Get in touch with customer care at Hotondo Head Office and ask about the Director at Geelong Building Solutions. Franchisee at Ocean Grove. You will soon realize that Customer Care is no help. They will speak with you, send emails etc, but do absolutely nothing. If in reading this review you want more details ...Read more
on how badly Hotondo managed our build please contact me by sending private message. And if you have unfortunately signed up employ an independent building inspector. For a very small cost the inspector will make 3 visits. At frame stage, lock up and final handover. And speaking of handover, do not handover any money as progress payment until that stage is completed to your satisfaction. We have paid in full and have the keys and are finding defects every day. I will update this review if rectifications are done, however, do not build with Geelong Building Solutions or Hotondo Ocean Grove.3 comments
Hugo B.Hotondo Homes
Hi Jim,
Our customer care team has, and continues to work with you throughout the process of your build. As you’re currently in your maintenance period now is the time to make note of any issues you... Read more
We do not appreciate the fact that when the supervisor visited on Monday to inspect the problems with the skirting boards which have to be rectified prior to carpet installation, he agreed that someth... Read more
ing had to be done. Then he calls back accusing us of marking and damaging skirting boards. It was obvious paintwork not good to start with and cleaner marked skirtings with head of vacuum. He could not remove the marks, so consulted with the director and was apparently told not to fix. We are now employing a specialist building inspector and submitting report to our lawyers.Customer care team has done nothing except a few emails stating that they have been away all week at meetings and attending a conference. It's all about excuses. Hotondo is a very damaged brand now, a... Read more
nd from what I have been told many complaints are surfacing about several other Hotondo builders.Similar opinion? Write a review on ieatwords.com.au!
Hotondo Homes Oceans Grove - Customised Homes with a friendly personalised service.
Building for the first time we felt it was important to use a local builder. We wanted someone familiar with the area who could provide a personal service. This was the reasoning behind choosing [name removed] at Hotondo Homes in Ocean Grove. We have developed a great relationship with our consultant [name removed]. From our initial meeting, we have always found [name removed] to be pleasant and willing to help wherever needed, often doing more than what was required from him. He has answered every email and phone call and is always availab...Read more
le to assist and address our enquiries. The process to get where we are has been made easier having a smaller company to build through than using a bulk builder. Although we had the option to use one of the many Hotondo Home Designs we also had the option to customise our home to suit our needs . These options were not available with some of the bigger companies. Our block has a slope and while other companies wouldn't touch a sloping block we found Hotondo embraced the challenge and helped us to design a home that would utilise the slope of the land and also make the most of a beautiful view over the bay. These elements were as important to Hotondo as they were to us. They really listened to what we were trying to achieve. This is where Hotondo stood out from other builders for us. We spent a long time in the design phase getting our plans perfect and now we have commenced building. We have been very happy with the construction phase so far of our new home with Hotondo and this has largely been due to the association we have had with our consultant. This friendly association has resulted in the process of building feel more personal that it may have been otherwise.... We are building next to our own home and are amazed at how unobtrusive the tradesmen have been. They arrive on site early and work hard all day. The only time we hear them is when they are returning the cups from the the coffee we make them in the mornings! Even then they bring them to the front door and are lovely to deal with. We still like to visit display homes to get ideas and every time we walk out feeling all the better knowing we are building with our local builder and getting the personal service we are getting for a very reasonable price. We look forward to moving into our new home on completion and having [names removed] over to celebrate. We highly recommend Hotondo Homes in Ocean Grove... Personalised, customised buildSimilar opinion? Write a review on ieatwords.com.au!
Neville10MELBOURNE
An excellent job.
From the start we had a positive experience with this company.We had a close look at all the major companies but finally decided on a local builder who knew the area.They managed to fit 2X 3 bedroom units on a
680 sq m block.Andrew was professional in all he did and advised.
We first built one and some months later the other.
The forman was always available when we wanted to inspect the project,
and was willing to go the extra mile on many occasions.
reliable/prompt and friendly. Reasoble costs.
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Jim2AU
A great experience
In 2008, having only purchased pre-built houses we decided to build
on a block we owned. My wife designed the house & a detailed plan was
created with the services of a draftsman. This was submitted to 3 builders for a qotation. [names removed] of Hotondo Homes at Ocean Grove easily won the tender.
Any details we had not addressed was efficiently handled by the selection process for fitout by the builder.
As the building progressed any variations we wanted were detailed & quoted on,& acheived.
The house was completed within the promised ...Read more
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Hugo B.Hotondo Homes
Hi Rieny,
oping blocks but we pride ourselves on building split level homes so it is wonderful to hear you enjoyed your building journey. Thank you for your fantastic recommendation. We are sure you will continue to love living in your beautiful new home for many years to come. Kind regards, Hotondo HomesThanks for taking the time to review Hotondo Homes. We are so glad to hear you had such an exceptional experience with the Ocean Grove team. A lot of builders will turn away clients with sl... Read more