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Larry FAU
- Domestic Travel Insurance - Gold
- Verified customer
Appears OK, But the truth will be how a claim is handled
Have used this insurance a number of times for cruises. Have not had to make a claim, so lucky. I believe that is when insurance companies show their true worth when a claim is made, hoping it fast and hassle free..
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Mark StanleySouth East Queensland, QLD
- 3 reviews
Great Travel insurance.
Great travel insurance. The only insurance I could find at athe price that also has business cover. Easy to set up and pay. I have used previsously and will use again.
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DarrenHunter Region, NSW
So far so good
Haven't had to claim yet but the website is easy to navigate and staff have been helpful also it gives the option to submit pre existing conditions have used them 6 times hopefully if I have to claim, will be painless.
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Very happy with quote
I had looked at other companies but as I have used you before we got a quote from you and was really impressed with the price,I have used you once before
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WendyNew South Wales
Looks like it's just what I need.
This is my first time using domestic travel insurance. It was easy to purchase. I haven't travelled with it yet. I'm hoping that I don't have to make a claim.
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BelindaMetropolitan Adelaide, SA
Would never travel without it
My policy was good value but when putting in a claim it did take a few weeks for approval and we were asked for more paperwork than we thought would be needed.
I am currently taking out another policy for a cruise coming up and it has gone up in price since the last time.
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Em WHobart, TAS
- 2 reviews
Easy and great value
Policy was easy to book and self explanatory on the stuff it covered and didn’t. This is the first time I’ve booked but will definitely be booking again for domestic travel
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FrankMurray Region, NSW
- Domestic Travel Insurance - Gold
- Verified customer
Easy to set up
The website was very intuitive and easy to navigate. When my wife rang to ask some questions she received great customer service and was very impressed with the way her queries were handled. The premium was very competitive as well. We'll certainly be repeat customers.
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travel insurance: " I'll never know "
It was easy enough to purchase the travel insurance and reasonably easy to understand, however I haven't had the need to make a claim so I'll never know how easy it would have have been to make a claim and how easy it might have been to have claim paid out. I'll purchase again.
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Find out how InsureandGo Australia Domestic Travel Insurance - Gold compares to other Travel Insurance
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Margaret P.Illawarra, NSW
Best Value around
I got quotes from a number of companies, and this was the bast value of them all. Whilst not the cheapest (and definitely not the most expensive), for the money it was absolutely the best value in terms of the benefits it offered, It was so good that we then got another policy for our international trip later in the year - at almost a quarter of the price quoted by the travel agent!
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Christine LilySydney Surrounds, NSW
- 2 reviews
Easy site to navigate
We are doing a Central Australia trip later in the year. We chose Insure and Go as it offers a seniors discount. The website is easy to navigate, set out simply and explains everything in easy to understand terms.The policy covers all that we needed for a very good price. Thank you.
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Price was very reasonable and perfect.
Policy is of good value and was very easy to set up, recommended by family members. This is the second time I am going with this insurance company when travelling.
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The reviewer stated that an incentive was offered for this review
Happy CustomerBrisbane
- 4 reviews
- Domestic Travel Insurance - Gold
- Verified customer
Choice Award Did It For Me
This is the third Travel Insurance Policy I've bought with InsureandGo. I find them to be a reputable company (as awarded by Choice) and it's easy to purchase a policy online including giving prior medical history details. Haven't had to make a claim but have confidence that InsureandGo will look after me if ever I do.
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cas l.Sydney Surrounds, NSW
Excellent cover
Online was so easy to use made the process very simple gave me all the information that i needed to make an informed decision on the cover i needed to travel
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Good Value and Comprehensive
We have used InsureandGo for our domestic travel on numerous occasions. Their policy has everything we require, at a great price, it's simple to understand & so easy to buy online.
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Find out how InsureandGo Australia Domestic Travel Insurance - Gold compares to other Travel Insurance
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AtzeMurray Mallee, SA
this was a deal to good to miss
The policy is value for money and our requirements. Took no time to get it organised. Hope we do not have to use it. Maybe we will use it for further travel in the future
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Catherine67Newcastle
- 6 reviews
Never again!
Poor service! Very difficult to deal with. Took almost 3 months to resolve. They tried to short pay the claim. Had to provide irrelevant requested documents over and over. This policy would have been fantastic if we didn't need to claim.
5 comments
Anna, with respect we will not be sending you any more information. You have the policy number and correspondence to follow up with the right people. We were asked repeatedly to send the same inform... Read more
ation during the claim process. If you don't have access to all the information you require then this is a part of why your system does not work. Regards Catherine and Michael YoungAnna J.InsureandGo Australia
Hi Catherine and Michael, I can see your point. Unfortunately, I'm not part of the claims team, and so I don't have access to any details relating to your claim, including your claim number, which is ... Read more
what I would need to assist further. It is done this way to better protect your private information. But I understand your decision. Thanks, AnnaSimilar opinion? Write a review on ieatwords.com.au!
Good result, average process
Lodged a claim for rental car excess waiver. Claim form is a quite misleading in that it actually said I cant make a claim which was confirmed by contact centre staff. Lodged the claim regardless pointing out no-where in the advertising or PDS did it mention the reason for not claiming. From there it was fine and approved. Good result but I wonder how many people miss out at the initial stages.
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Gold is the only way to go
Easy to set up and understand. Great prices . Am insured for everything I need and more. No I can enjoy our holiday knowing we are covered. Buy this insurance it's great.
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Caroline SullivanPerth, WA
Still waiting
Still waiting for 2 policies to be sent to me after payment has been taken out of my account For domestic and international policies. Not sure why it's not been sent
1 comment
Anna J.InsureandGo Australia
Hi Caroline, your policies will have been sent to you via email as soon as your payment was processed. Usually, we find that if you haven't received it, the email may have gone to your junk email fold... Read more
er. Unfortunately, this isn't something we can control, but hopefully you will find your policy there. Thanks, AnnaSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
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Anna J.InsureandGo Australia
Hi Catherine, I'm sorry the claims process was delayed in your case and I understand your frustration. This is unusual and unacceptable, and I have just sent you a message requesting more information,... Read more
so I can follow up with the right people to ensure whatever caused this delay doesn't happen again. Thanks, Anna