I purchased the policy about a week before travelling and felt the policy did provide value for money. In fact, I felt the price was so reasonable, and the policy so simple to set up that I did not seek another quote. I have used InsureandGo twice before on international travel and have been totally satisfied so this was an easy decision for me.

Poor service! Very difficult to deal with. Took almost 3 months to resolve. They tried to short pay the claim. Had to provide irrelevant requested documents over and over. This policy would have been fantastic if we didn't need to claim.

The bread essentials listed cabin confinement. Printed out the policy and nil covered. Couldn't find any info on an excess so thought there wasn't one. Policy states "standard excess". Still don't know how much that is.

Lodged a claim for rental car excess waiver. Claim form is a quite misleading in that it actually said I cant make a claim which was confirmed by contact centre staff. Lodged the claim regardless pointing out no-where in the advertising or PDS did it mention the reason for not claiming. From there it was fine and approved. Good result but I wonder how many people miss out at the initial stages.

Easy to set up and understand. Great prices . Am insured for everything I need and more. No I can enjoy our holiday knowing we are covered. Buy this insurance it's great.

Still waiting for 2 policies to be sent to me after payment has been taken out of my account For domestic and international policies. Not sure why it's not been sent

I have taken out numerous policies and fortunately have not had to make a claim. I use InsureandGo because the website is very user friendly and explains the cover in clear detail. The price is also very good.

I first used your company for my overseas trip I had this year and was pleased with the way it was simple to obtain. I have 2 cruises planned for next year and have chosen your company once more. The rep Daniel was efficient, completing my request expediently

First and last time we will ever use this company. Five months after lodging a claim we are still waiting for our claim to be resolved. Have recently emailed the complaints department to have the claim reviewed as we have a letter from a Neurologist supporting our claim.

Feel it was good value considering we are only are sea 4 days. Submitted the application after reviewing on Seniors website. Trip is not until 6/12/2019. Have no used this travel insurance before.

Never used it before. First timer on a cruise. Good for what it is. Easy to set up. Doesn't offer as much as other insurance companies, but being a first timer, it covers me for what I need.

An insurance with a great price & cover. Having to make a medical claim for onboard a cruise l am very happy with the swift service & payment of my claim. I have since purchased further policies & will continue to do so when required. Very happy customer.

This is the first time I have used InsureandGo. I will be better informed next time and save on the policy cost by not selecting 0 excess option, which only applies to select items.

Never had to make a claim but comparing insurers Insure and Go this was good value for money. The Bare Essentials cover was more than adequate for covering the things that I was looking to have covered.

I fund insurengo to be very well priced and excellent coverage and easy to deal with, thoroughly recommend them to anyone even with pre exsiting conditions nothing is a problem

The policy setup is easy to use. Painless, clear to understand without jargon to the layman. Value for money and simple to sign up. We got confirmation immediately and covered for the trip as we wished.

Needed domestic insurance for trip Melbourne, Great Ocean Road, Adelaide, Alice Springs Tour Uluru.
This policy covered all of our needs, was easy to set up and represented great value. Hopefully all will go well on our trip with no need to claim. Highly recommended

We started using InsurangeGo for our international travel and recently also using them for domestic travel. It's very easy and simple to apply and we think it's a great valeu policy