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Reviewer Photos & Videos
Tamara BrowmPerth, WA
- Verified customer
Burst water pipe
Extremely happy with customer service and job completed. Explained thoroughly, patient and understanding. Showed what needed to be done for the job, Highly recommended. Payment options discussed and we’ll organised.
1 comment
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AnnPerth, WA
- Verified customer
Leaky taps fixed
Cam clearly explained the issues and ran through pricing with me. Work was completed promptly and clean up done after. Very happy to have new mixers installed and washers replaced so no more leaks!
1 comment
Customer Service M.Jim’s Plumbing
Thank you for your positive feedback. No matter how big or small the job, our technicians complete each one promptly and professionally to the highest standards. Up front pricing gives our customers p... Read more
eace of mind as they know exactly what the job is going to cost them prior to the work commencing with no nasty surprises. Kind Regards, Jim's Plumbing 763657Similar opinion? Write a review on ieatwords.com.au!
Jo kiddPerth, WA
- Verified customer
Block drain investigated problem sorted
Plumber was on time very productive in explaining the problem and what needed to be done very friendly service respected property and surroundings would highly recommend Cam from jims plumbing
1 comment
Customer Service M.Jim’s Plumbing
A big thank you for your great review. Professionalism and quality is all part of the service at Jim's Plumbing. A large proportion of our work comes from customers who have returned due to great se... Read more
rvice or referred customers. Kind Regards, Jim's Plumbing
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MooPerth
- 7 reviews
- Verified customer
Great, Friendly Service
Cam arrived on time to check our hot water system and install our new oven. He was very friendly, knowledgeable and even took away the old oven! Great service, reasonably priced. Also taught me how to look after our hot water system. Would recommend!
October 27th 2022 Update: Friendly, attentive and well priced
James E was very reasonably priced, friendly and attentive. He disconnected our gas oven, as well as disconnected our sink in our kitchen to prepare for renovations. Will definitely hire again.
1 comment
Customer Service M.Jim’s Plumbing
We really appreciate your support with sharing your experience. Our expertise extends far beyond general plumbing and we are pleased to know you that you are happy with the service we provided. We loo... Read more
k forward to taking care of your future plumbing needs. Kind Regards., Jims PlumbingSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Toilet fixed
Cam was amazing not only fixed but explained the toilet system repairs but also heating system with a smile and a laugh. Would highly recommend his expertise and personality z.
1 comment
Customer Service M.Jim’s Plumbing
Thank you for your fantastic review. Our dedicated team of technicians are extremely proactive to ensure long term solutions are provided to all our Customers. We are so pleased we were able to assist... Read more
in rectifying multiple issues in a timely and efficient manner. Kind Regards, Jim's PlumbingSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
ChrisPerth, WA
- Verified customer
Burst pipe rectified
Very quick and professional work. Arrived on time as stated and completed job as described. Highly recommended for any works needed. Gave additonal advice for hot water unit. Cam and Gerad
1 comment
Customer Service M.Jim’s Plumbing
Thank your for your great review. We pride ourselves on the knowledge and expertise our plumbers have on Hot Water Systems and our plumbers are extremely proactive to ensure long term solutions are provided. Kind Regards, Jim's Plumbing
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Product reviewerPerth, WA
- Verified customer
Fast & good service
This was an 'emergency' on a Sunday. Responded (on the phone) immediately, plumber called to say he was going to be (half-an-hour) late and provided great service and after care.
You're never happy about the price but otherwise it was almost perfect!
1 comment
Customer Service M.Jim’s Plumbing
Thank you for this great review. All our vans are satellite tracked giving us the ability to have the closest plumber in your area respond to your call quickly. We pride ourselves on providing superio... Read more
r Customer service from beginning to end, ensuring our Customer's needs are resolved as quickly and efficiently as possible. Kind Regards, Jim's Plumbing.Similar opinion? Write a review on ieatwords.com.au!
CarlPerth, WA
- Verified customer
Quick and Efficient Service
My rheem gas hot water system decided to give up the ghost this morning, with water flooding out the base, pilot light unable to start etc. James reviewed the system, gave his professional opinion about the go forward including repair and/or replacement options. Within 4 hours we had a new system up and running. Excellent work. Job Ref: 762281
1 comment
Customer Service M.Jim’s Plumbing
Thank you, we pride ourselves on the knowledge and expertise our plumbers have on Hot Water Systems. Our plumbers are extremely proactive to ensure long term solutions are provided and your home safe ... Read more
and livable again with minimal impact to you. Kind Regards, Jim's Plumbing.Similar opinion? Write a review on ieatwords.com.au!
Cheryl
- 2 reviews
- Verified customer
Impressive service!
Cam and James showed up exactly on time, got the job underway immediately and even assisted with another little unrelated job. I would easily recommend them for any plumbing issues you may have.
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GrantWestern Australia
- Verified customer
New Hot Water Service
Cam from Jim's Plumbing replaced my old Hot Water Heater with a new one. He was prompt and courteous, and took the time to run through the options available in a clear and logical manner. Works were completed promptly and to a high standard. Would recommend.
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- Verified customer
Efficient, professional and friendly.
Cam came on a cold Saturday morning to fix my Hot water system, and recommended I replace it as it was too old to fix up properly. He gave me the quotes for both jobs (repair old system or install new one). There was no hard sell, he was knowledgable and efficient. I am very happy with my new hot water system and highly recommend Cam and Jim's Plumbing. Thanks Cam!
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TrevorPerth, WA
- Verified customer
Very bad service
Recently we used Jim's Plumbing for an emergency evening call out situation, it turned to be a very costly exercise through them and they didn't fix it or more accurately couldn't fix it and still charged a small fortune for it. The agreed call out fee was $185, which was expensive but ok if they could get it working, they couldn't! All the plumber did was look at it and say it's something Bosch need to fix, which they did a few days later. In the meantime Jim's Plumbing charged me another $250 for telling me they couldn't fix it. After many ca...Read more
lls to Jim's to complain about the charge they agreed to refund approx $240, one month later they still have not refunded the money. Over the phone they say they will but never do. Apart from turning up everything else was shockingly bad. Never, ever use Jim's Plumbing to get anything done.2 comments
Customer Service M.Jim’s Plumbing
Trevor,
We charged you $250 as an after hours labour rate to look at your Bosch hot water heater, diagnose the problem and then advise that we would need to order in parts to have this repaired. Howe... Read more
ver, another option would be to use the manufacture direct as their service technicians would be able to source parts far quicker.That is incorrect, no one called me to explain what you did or didn't do, I only found out from the tennant that I would need to call the manufacturer to get it repaired. The manufacturer told me Jim'... Read more
s Plumbing couldn't repair it anyway because the part which was put in can only be done by them. Since my original post I did get a refund for the extra charges but it took many phone calls and a few weeks. Chasing a refund was also supported by the plumbers association. Appreciate the refund but I would never go near Jim's Plumbing again.Similar opinion? Write a review on ieatwords.com.au!
Stacey
- 2 reviews
- Verified customer
Great service and workmanship
Cam provided good advice and a great service in replacing our hot water system. Thank you for getting us up and running with hot water again and sorting our system!
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Christina MatleyPerth, WA
- Verified customer
Fabulous service
Cam from Jim’s Plumbing attended my house to do some work. He was very punctual and very efficient and I’m very happy to say I would have Cam back for any plumbing matters. Thanks a lot Cam!
1 comment
Customer Service M.Jim’s Plumbing
Thank you for this great review Christina.
We look forward to taking care of your future plumbing needs.
Regards,... Read more
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- Verified customer
Excellent
Job number 751116
Cam came out at very short notice via Mr Emergency to fix a leak under a bathroom sink after the washer were replaced. Cam was professional and efficient to get the leak sorted out quickly late on a Friday afternoon. I would recommend using him again.
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Jo-AnnePerth, WA
- Verified customer
Hot water sysrem
I called Jim's Plumbing for a leaking hot water system, Cam arrived when he said he would. He was super helpful, explained everything to me and was very quick & efficient with his time. Cam completed his work efficiently and was very friendly, he even gave me a ghecko to take back to the kids at my work. Brand new hot water system back up and running, I will certainly recommend Jim's Plumbing to all my family & friends.
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- Verified customer
Rescued From the Cold
My hot water system decided to die a sudden death! Tyson came to the rescue and no more cold showers - but now I’ll have to do the dishes I left in the sink.
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Ben L.Perth, WA
- Verified customer
Saved the day
Saved the day when our DIY project didn’t work out. Prompt, friendly service and easy to deal with. Luckily they were able to respond so quickly on a Sunday afternoon.
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receptionPerth, WA
- Verified customer
Excellent service
Am happy with the job Cam did with our upstairs toilet.
Great service, very professional.
Was able to diagnose issue straight away with the upstairs female toilet and would recommend his services.
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JonesPerth, WA
- Verified customer
Excellent work manship Tyson was amazing and very helpful.
Water dripping from the shower. Tyson gave me excellent advise and so many choices to choose from. It works out to be excellent. I have been using Jim Plumbing before and I am very happy . Job number 742185
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Customer Service M.Jim’s Plumbing
Thank you for your positive feedback. We pride ourselves on putting our Customer's needs first. We aim to have your problems resolved quickly ensuring your home is safe and liveable again with minim... Read more
al impact to you. Kind Regards, Jim's Plumbing. 763782