The coffee is lovely machine looks good, but I like cuppacinos so you need to have a microwave as it's only capable of making lukewarm cuppacinos and lattes it's the milk part that's the problem you can't change the temperature on the milk so even with the coffee at its hottest it just doesn't cut the mustardand at £1600 pounds that's a great disappointment. I had a berg machine that was better and only £400.00 pounds.

I have had Jura machines for 12 years now, they are great when they are going, the newer ones parts dont last, servicing is so expensive, and spare parts wow, just needed a little rubber frother 59.00 same part in Europe 16.00 Australian, 10 Euro
Done with Jura machines, never again

Disgraceful customer service, refusing to address the issue, will not allow me to speak to their supervisor, ignore emails, never call back, every time you ring a different person tells you a different thing, they took the machine away for 11 days, returned the machine back still not working. Thanks to Jura I am left with a non functioning coffee machine this Christmas and I bet they remove this post as soon as they read it instead of addressing the problem.

The machine was great. I loved it so much that after buying one for the office, i purchased one for the home. It never missed a beat in 5 years, that was until the grinder stopped, had it serviced (at the only NSW dealer - cost $400 + freight to them) and upon its return the machine unfortunately now leaks like a sieve when trying to make a coffee. The machine does not make coffee like it used to, and now the same dealer wants another $400 to fix that as well as it is a different issue. Thought that was part of "servicing" the machine. Very poor Jura Lost customer here :(

Disappointed with the inferior quality of this high end model. Spent over 3k on the machine + extended warranty. The inferior plastic quality of the milk Frother spout broke after barely 2 months of use, and Jura refused to cover it in the warranty.

Is costing another $100 to have it repaired.

Don't waste money on the Jura machines that come with milk Frother.

Have a J5 4 years old now needs servicing .Guess what only two service agents in NSW one in Pyrmont and one in Newcastle .No one else can get the parts . Living in Wollongong that's. A. Problem courier cost $95 plus a minimum fee of $195 plus parts
Not GOOD ENOUGH JURA

As everyone has mentioned, the machine is quiet but the milk isn't hot enough.
In Australia, we like our milk hot.
Preheat the milk by pressing the milk button first then press the desired coffee.
Easy to clean, quiet, types of coffee
Bad- warm milk, price.
The missing feature is auto start.

I have owned a Delongie coffee machine previously & it was good but had several things break down within 5 years. It made great hot coffee. I decided on the Jura J90 as I considered it a better quality machine. I have only had it a few weeks but I am disappointed that the coffee is Luke warm & I have not been able to get a hot milky coffee. For the price I paid for it I am not impressed.

Bought the machine 1 week ago and it will not froth the milk. Have spoken to Jura customer service and have done exactly what they said to do. I have tried everything from heating the milk before putting it in the milk canister to letting the machine warm up for over an hour. Not happy at all.

I bought the J9.2 a while ago. I am using this machine everyday and I am loving it! Go for it, you won't regret it.

Had this machine for 5 years as of last month, currently done 11720 coffees, no problems so far but the grinder has started making some interesting noises!!!!
if it stops functioning there will be a replacement bought!!
Love it!!!

Paid $3000 for this with 5 year warranty. A year ago the plastic frother broke, because of arthritis have problems so it meant I put sideways pressure when cleaning, and it broke off. Rang Jura and was told it was not covered by warranty because external part! They want $400 to fix it. So bought cheap frother. This morning when cleaning coffee spigot the plastic broke off. Makes great coffee, but not much use when necessary parts break off. INFERIOR plastic used in this expensive machine!

The machine is good but coffee is at 45 degrees Celsius. I've always had my coffee at 55-60 degrees. Unfortunately I have to microwave it to get hotter. I think there should be a milk heat control that makes it just that bit hotter. I'm a bit disappointed but perhaps I'll get used to it. $2000 for cold coffee.
Harvey Norman told us it made the hottest coffee in all the auto machines.
Easy to use. Looks good.
Milk doesn't heat hog enough.