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Monique Hislop-ReynoldsSydney, NSW
There called "KING" for a reason...........
This is our second lounge purchase with King Living and you pay for what you get. First class service from sale right through to delivery. Their lounges are high quality and i'll never buy anything other than a King moving forward.
Miranda Trost at Fortitude Valley goes well and truly above and beyond the call of duty. Her customer service is amazing. Nothing is ever an issue and her follow up is amazing. She went out of her way to in put our lounges on our building plans so i could get a visual for how it would look in the space. We purchase...Read more
d the lounge for our Sydney home while we were on a holiday in QLD and Miranda was so amazing i emailed her to place an order for another lounge rather than going to my local store. I didn't want to deal with anyone else. Sam and Karl delivered and installed our lounge and they were so polite and professional. They took plenty of time to show me how to take it apart if i needed to. The legs on the lounge and coffee table are faulty and Sam went out of his way to take photos and email the service team for me, saving me the hassle. Can't recommend King highly enough.1 comment
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Josh RSouth East Queensland, QLD
- 2 reviews
Best Service on the Best Products
I can not thank your Brisbane sales team enough for their amazing customer service from entering the store to placing the order the service was personalised and superb. Megan was exceptional and I can’t wait for next buying a larger place just so I can buy more King Furniture. You’ve got me for life.
1 comment
Elizabeth R.King Living
Hi Josh,
Thanks for sharing the exceptional assistance you received from our Brisbane showroom team during your recent purchase! We're delighted to hear that Megan and the team provided considerate, a... Read more
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Jocelyn TonySouth East Queensland, QLD
Excellent customer service by all the team every time we went in!
We spent over 12 months trying to make the right decision and we feel super excited about our decision on a King Cloud III. Can't speak highly enough on the service from both initially Miranda Trost who helped with colour selections and was fantastic at listening to our needs and then Richard Wyles who helped us with some final questions and our final quote and closing the sale. He really listened to find the perfect package for us.. thank you King Furniture, Fortitude Valley. Jocelyn & Tony
1 comment
Elizabeth R.King Living
Hi Jocelyn and Tony,
Thank you for sharing your experience with King Living! We're delighted to hear that after twelve months of research and considering the perfect sofa for your home, you visited ou... Read more
r Brisbane showroom deciding on the luxurious KingCloud III! It's wonderful that both Miranda and Richard offered professional and helpful assistance, considering your needs and helping you to select a great configuration and covering / colour choice, along with helping to finalise your order and ensuring you felt confident that you were making the best choice for your home. We look forward to passing on your glowing review and are sure you will absolutely love relaxing on your new KingCloud III once it arrives!
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NeatsSouth East Queensland, QLD
Lounge modular
Lounge is amazing, love the quality material selection, use at home and comfort. So happy with the service from Miranda Trost the sales person, very helpful from start to finish.
1 comment
Elizabeth R.King Living
Hi, thank you for sharing the wonderful assistance you received from our Brisbane team member, Miranda. We're so pleased that with her expert guidance you found a sofa and chose a covering option whic... Read more
h will be perfect fo your your family. We look forward to sharing your great comments with Miranda and thank you for choosing King Living!Similar opinion? Write a review on ieatwords.com.au!
JohnSouth East Queensland, QLD
- 3 reviews
- Verified customer
Wonderful furniture, great experience
We purchased a Former glass dining table, 4 Quay dining chairs and a Felix Studio sofa bed. We're really happy with all items and Miranda at the store was a great help sorting out the correct size of the table and the upholstery for the dining chairs. The delivery guys were professional and polite and finished off the whole King Living experience with a smile.
1 comment
Elizabeth R.King Living
Hi John, thank you so much for sharing your wonderful photos and an excellent five star review. It is fantastic to hear that Miranda was very helpful as she assisted you in selecting your new beautif... Read more
ul Felix and Dining setting. We are also very pleased to hear that the delivery team were also professional and polite as they delivered and installed your new furniture. We look forward to sharing such lovely feedback with the Teams, and thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
PJRSouth East Queensland, QLD
- Verified customer
Excellent Customer Service
Excellent customer service was provided by Miranda Trost (Showroom Consultant).
Miranda went above and beyond in sorting out our particular requirements without any fuss and then followed up to ensure everything was delivered on time
1 comment
Elizabeth R.King Living
Thank you for sharing your excellent customer service experience at our Brisbane Showroom. It is wonderful to hear that Miranda went above and beyond to ensure your particular requirements were facil... Read more
itated. We look forward to passing on your lovely five star review, Miranda will certainly appreciate you taking the time to write such kind words.Similar opinion? Write a review on ieatwords.com.au!
AndreSouth East Queensland, QLD
Fantastic service
Miranda in the Fortitude Valley store has helped us twice now with the purchase of a Delta III sofa and our wonderful Sleep+9008 bed. My husband and I were both impressed with her great customer service. She was so friendly to deal with as well as having great product knowledge. We will be back!
1 comment
Elizabeth R.King Living
Hi Andre, thank you for sharing your fantastic service experience at our Brisbane Showroom. We are so thrilled to hear that you are return customers, and that Miranda has been friendly and knowledgea... Read more
ble in assisting you on both occasions. We look forward to passing on your lovely review to Miranda, she will be delighted to hear that you are very impressed with her great customer service.Similar opinion? Write a review on ieatwords.com.au!
Buderim CustomerSouth East Queensland, QLD
Everything we had hoped it would be, comfort, style and practicality
We are so happy with our Delta lll sofa package from the Fortitude Valley Store. Miranda looked after us with such friendly professional service, helping us understand the big range of products and helping us choose which would suit our quite specific requirements which included the sofa bed option to fit a restricted space. Most sofa beds just don't look good as lounge furniture. Our King Living sofas, however are so classy and are the perfect product for us. Quality was a big factor for us, and King Living was the only furniture which we were satisfied with on all levels.
1 comment
Elizabeth R.King Living
Thank you for sharing your excellent five star review for our Brisbane Showroom. It is wonderful to hear how Miranda was friendly and professional as she took care to assist you in navigating the wid... Read more
e range of options available, ensuring the best solution and choice for you and your space. We are also very glad to hear that you appreciate the classy and stylish quality our designs offer. We look forward to sharing your kind words of thanks, Miranda will be so happy that you have taken the time to write this lovely review.Similar opinion? Write a review on ieatwords.com.au!
Thank you for your expertise
We would like thank Richard for his exceptional customer service.
His help with selections was greatly appreciated.
We are very happy with our sofa it looks fabulous and is extremely comfortable.
1 comment
Elizabeth R.King Living
Hi Bianca, thank you for sharing your exceptional customer service experience at our Brisbane Showroom. It is wonderful to hear that Richard was very helpful as he assisted with the selection process... Read more
. We are very glad to also hear that you are happy with your new sofa and how it looks fabulous and is comfortable to relax on. We look forward to passing on your kind words, Richard will be very pleased to hear that you appreciate his service and help.Similar opinion? Write a review on ieatwords.com.au!
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Peter TragardhSouth East Queensland, QLD
Absolutely Outstanding - Thank you Daryl and thank you King Living
We are absolutely thrilled with our three seater sofa and our stunning Seymour chair & foot stool. It is very rare these days to have your service expectations exceeded in every respect.
The guidance and support we received from Daryl was outstanding. From "hello", to arranging the on time delivery to our home, her help in the refining of our 'wish-list' down to what was simply the best choices for us, was invaluable. The on-site assembly was also very professional.
Every day, we still comment on the design, the colour, the fit (in our space) and the comfort of the incredibly soft leather (Oh my goodness!).
We have since purchased two stunning Balla table lamps that compliment our setting perfectly.
1 comment
Elizabeth R.King Living
Hi Peter,
Thank you for sharing your fantastic experience with King Living and the outstanding customer service you received from both Daryl in our Brisbane showroom and also our delivery team. We ca... Read more
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Lisa C.South East Queensland, QLD
Fabulous sofa
This is our second King Furniture purchase and we are extremely happy with it. The options available & quality of materials and workmanship is exceptional. Delivery was as quoted (timeframe) and they assembled and took the shipping materials away with them.
1 comment
Elizabeth R.King Living
Hi Lisa, thank you for sharing the great experience you've had with King Living during your two purchases. We're so pleased to hear that you appreciate the range and quality of furniture we manufactur... Read more
e and the extensive customisation options available, assisting every family in being able to find a King Living sofa that is the perfect fit for their home. It's great to hear that your recent delivery went smoothly and we're sure you are enjoying having your new King sofa in your home! We thank you for choosing to return to King and wish you many years of comfort and relaxation from your King furniture.Similar opinion? Write a review on ieatwords.com.au!
ChristopherSouth East Queensland, QLD
Megan Lumley Excellent Service
Megan’s movie star good looks and charm only add to the experience when you realize her interior design and expertise. Patient, understanding and willing to work with you to get the results you expect.
1 comment
Elizabeth R.King Living
Hi Christopher, thank you for sharing such a glowing review, we're so pleased to hear you were so satisfied with the service provided by Megan in our Brisbane showroom. It's fantastic that Megan offer... Read more
ed informative advise and used her expert interior design knowledge to help you choose furniture which would be a great addition to your home. We look forward to sharing your review with Megan and thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
VivekSouth East Queensland, QLD
- Verified customer
Great customer service and product knowledge
We were impressed by the quality sofas. More importantly our decision to buy was based on exceptional customer service we received from Megan. She was friendly, engaging, and knowledgeable. She knew every detail of the product, style and colors. She understood our style inspiration and took it on with her great sense of interior design and visualising the best look for a given space. Very happy that we relied on her judgement and advise
1 comment
Elizabeth R.King Living
Hi Vivek,
Thank you for sharing the truly excellent service you received from Megan in our Brisbane showroom. We're delighted to hear that Megan was friendly and polite, using her extensive knowledge ... Read more
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Great value and good service
It was easy to get around the show room and see a range of quality products. Served by Daryl and she knew which lounge was best for me. The Jasper was super and fits my apartment perfectly.
1 comment
Elizabeth R.King Living
Hi, thanks for sharing the fantastic service you received from Daryl in our Brisbane showroom. We're so pleased to hear that Daryl provided expert assistance, helping you find the perfect sofa in the ... Read more
Jasper II. It's great to hear that this is the perfect fit for your apartment, and we're sure you will love relaxing in luxurious comfort for many years! We look forward to sharing your comments with Daryl and thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
DyanAU
- 2 reviews
Great experience / great couch
Daryl's knowledge and patience made sure we ended up exactly with the couch we had been searching for. I'm sure it will be a prized (and comfortable) possession for many years to come.
1 comment
Elizabeth R.King Living
Hi Dyan, thanks for sharing the great experience you had in our Brisbane showroom. We're so pleased to hear that our team member Daryl was able to expertly guide you through our range, helping you to ... Read more
find the perfect sofa for your home! We're sure this will be a wonderful addition to your decor and will provide you with many years of luxurious comfort. We look forward to sharing your great feedback with Daryl and thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
Find out how King Living QLD, Fortitude Valley compares to other Furniture Shops
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Goran and PatriciaSouth East Queensland, QLD
Excellent service received
I purchased furniture yesterday for two rooms in my new house and was looked after by Aaron at the Fortitude Valley store. What was for me a potentially daunting process was made enjoyable with Aaron's help. Aaron was not only patient, but had extremely helpful design ideas. I will definitely be returning to get his help with our dining and outdoor spaces.
1 comment
Elizabeth R.King Living
Hi Goran & Patricia,
Thanks so much for sharing the exceptional service you received from Aaron in our Brisbane showroom. It's wonderful to hear that Aaron turned an experience which may have been a d... Read more
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Service of high standard
Charleen was extremely helpful with the difficult situation of finding us in the computer system.
The Oscar lounge though has a design fault with knuckles in the back rests which fail after much use. We believed we had lifetime guarantee but were told after 9 years that we're out of warranty for getting repairs!
1 comment
Elizabeth R.King Living
Hi John,
Thank you for your review, we're pleased to hear our Brisbane team member Carleen was able to assist with your enquiry in the showroom.
We would like the opportunity to look into your concern... Read more
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Cloud II Sofa
King Living promote how well made their sofas are. We have had continual problems with the electric Cloud sofa. Three visits to fix - buttons twice and recently, the whole button lining had come away. Admittedly, after service is excellent however, how well made is a big concern.
1 comment
Elizabeth R.King Living
Hi Mitchell,
Thank you for sharing your feedback, we're sorry to hear of the issues you've experienced relating specifically to the buttons of your sofa. We're pleased to hear that our Customer Servic... Read more
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Delta outdoor
Thanks to Aaron who helped me pick the Delta outdoor couch- it’s super comfortable and looks great! The coffee table is working really well as well, a great outdoor combo
1 comment
Elizabeth R.King Living
Hi Anna, thank you for sharing the fantastic service you received from our Brisbane team member Aaron, who helped you select the perfect outdoor sofa in the DeltaO III. We're delighted to hear that yo... Read more
u are enjoying having this setting at your home, and we're sure this will be a wonderful sofa to relax on as we move into the Summer months! We thank you for choosing King Living and will be sure to pass on your great comments to Aaron.Similar opinion? Write a review on ieatwords.com.au!
joanneSouth East Queensland, QLD
LOVE LOVE KING LIVING
Amazing range of products, wanted everything, quality and style. Aaron was amazing, his guidance and knowledge helped us achieve our perfect sofa. Thank you for making sofa shopping a joy.
1 comment
Elizabeth R.King Living
Hi Joanne, thank you for sharing your excellent experience with King Living and the wonderful service you received from Aaron in our Brisbane Showroom! We're delighted to hear that with Aaron's expert... Read more
guidance you were able to navigate our sale and design the perfect sofa for your home. We're sure you have made a wonderful selection that will be a great addition to your home, and we thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
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Elizabeth R.King Living
Hi Monique,
ar that the service you received from Miranda while on holidays in Brisbane has lead you to purchase not one but two King sofas. Miranda is an extremely valued and experienced member of our team and we're delighted that she was friendly, informative and efficient; providing you with all of the information you needed while in the showroom and prompt follow up once you'd left, to allow you to confidently select the perfect furniture for your home.Thank you so much for sharing your experience with King Living and the exceptional service you received from both Miranda and our delivery team!
We can't tell you how thrilled we are to he... Read more