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Koala Living Showrooms QLD, Logan Supercentre
Reviewer Photos & Videos
Lovely store and service
Great product range and lovely service. The store was well set out and easy to walk around. Very happy with my purchase of matching bar stools and dining chairs. The candle smells yummy!!
1 comment
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Ian Jacqui B.South East Queensland, QLD
Logan showroom
We visited the Logan showroom today to look at some furniture items. The store is really well set out and all the items here are very nice. Definitely worth a look
1 comment
Customer Care K.Koala Living
Hi Ian,
Thank you for taking the time to provide feedback about your experience in our Logan showroom, we pride ourselves in consistently working to improve our customer service experience and conti... Read more
nuing to provide high quality functional products for our customers.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
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4.8(530)Ijaz L.South East Queensland, QLD
Customer service and designs
Friendly and helpful staff. Marvin was helpful and thorough with products. He was able to answer our queries. Price of the products were reasonable. We haven’t used products yet as they will be delivered on later date.
1 comment
Customer Care K.Koala Living
Hi Ijaz,
Thank you for providing feedback about our newest Slacks Creek store, we are constantly working to improve our customer service experience and we are so happy that you purchased satisfied with the service that you received. ... Read more
Best wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
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Find out how Koala Living Showrooms QLD, Logan Supercentre compares to other Furniture Shops
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KevinSouth East Queensland, QLD
Excellent store
We were impressed with the quality of the furniture and other products. The range is extensive and the staff are very friendly and knowledgeable, as well as very helpful. The store is well set out and we will be visiting again.
1 comment
Customer Care K.Koala Living
Hi Kevin,
Thank you for visiting our newest Slacks Creek showroom! We are so pleased that you were happy with our products and the product expertise of our friendly team members. ... Read more
Best wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Neda R.South East Queensland, QLD
Great store
It was very easy to navigate the store and find what I wanted. I am very satisfied with the range of products available in the store and also with the customer service provided.
1 comment
Customer Care K.Koala Living
Hi Neda,
Thank you for popping in and we cant wait to see you again soon!... Read more
Best wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Ezra Mirror
The showroom is beautifully displayed and easy to navigate. It has some amazging home display items and good quality products. I am super satisfied with the product I bought. The customer service was amazging, friendly staff. I would definitely return back to this store.
1 comment
Customer Care K.Koala Living
Hi Agenace,
Thank you for sharing your experience with our store, we are so happy that you have considered our products for your home.... Read more
Best wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Love the smell of the candles
Love the layout of the whole store and the employer costumer service, she's very approachable and friendly " Charito ". The smell of the aroma of the candle just exceptional. Speechless with everything.
1 comment
Customer Care K.Koala Living
Hu Dutches,
Thank you so much for providing feedback about our customer service and products, we are so happy that you were able to experience Koala Living in your recent visit to our Slacks Creek showroom. ... Read more
Best wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
Love it
We have been looking for a sofa for a while and struggling with the 12-week wait times at some other stores. The Koala living is perfect and we couldn't believe that it arrived on our doorstep within 2 weeks of purchasing. Great quality, good price, very comfortable and super convenient!
1 comment
Customer Care K.Koala Living
Hi Milla,
Thank you for taking the time to provide feedback to provide feedback on the quick delivery turnaround for your order! We are so happy that you were able to take advantage of our available for delivery products. ... Read more
Best wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Levi bSouth East Queensland, QLD
Looks amazing!
Showroom is set out very well. Each piece is priced and details are readily available. Staff helpful and answered all my questions. Easy to navigate around the store. Will be purchasing.
1 comment
Customer Care K.Koala Living
Hi Levi,
Thank you for taking the time to review our Logan Supercentre showroom, we are so happy that you had such a positive experience in store.
... Read more
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Find out how Koala Living Showrooms QLD, Logan Supercentre compares to other Furniture Shops
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This is perfect
Good quality products with prompt and professional customer service.
Purchased sofa, dining table and product matched the description when arrived.
Would not hesitate to recommend and shop again and highly recommend
1 comment
Customer Care K.Koala Living
Hi Fatima,
We are so happy that you had such a great experience with our products and services. Thank you for shopping with us and we hope to see you again soon. ... Read more
Best wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Amanda B.South East Queensland, QLD
Fantastic show room and customer service
My husband and I went into the Logan showroom after chatting on Instagram with the sales team. The sales lady was more than helpful, showing us items around that suited our budget and house theme. We walked away with an instant quote :)
1 comment
Customer Care K.Koala Living
Hi Amanda,
Thank you for sharing your experience with both our online and in store teams, we are so happy that you have considered our products for your home. ... Read more
Best wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Love the candles!
I have come in store 3 times in one week to purchase just the candles and diffusers. I absolutely love them. My house smells so unbelievable and romantic. Love is in the air!
1 comment
Customer Care K.Koala Living
Hi Claudia,
We're so glad to hear that you like our candles and diffusers! We strive to offer a wide range of appealing products so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
Amulyapoint vernon
- 7 reviews
Great buy
Very friendly customer service. Easy to navigate the store and great range of products to select from. Currently a sale going on for Easter. Perfect value for your money . Highly recommend
1 comment
Customer Care K.Koala Living
Hi Amulya,
We're so glad to hear that you liked our store! We put a lot of effort into visual merchandising and we strive to offer a wide range of products so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
TimSouth East Queensland, QLD
Everything in store is exquisite. Staff were very helpful in checking stock and lead times. Very Happy with purchase!
Staff were very helpful in checking stock and lead times. Very Happy with purchase! We will be back for other items! At 55% off it all was very reasonably priced.
1 comment
Customer Care K.Koala Living
Hi Tim,
We're so glad to hear that you liked our store! We strive to offer a wide variety of attractive designs and our friendly staff members just love to help our customers so your feedback means a... Read more
lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
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4.9(117)- Showrooms QLD, Logan Supercentre
- Verified customer
Bad customer service
**refund received after few complaints and feedback** ordered some furniture in Koala Living Logan store in Dec 2022. Furniture delivery was promised in the mid Feb2020. Now the store person named [name removed] is saying that two items including COCO chair and coffee table wont be available all the furniture I bought was for the same living room. nothing is delivered and its already been 3 months since I paid the deposit, worst customer service ever . I tried to cancel my order and No body in store ready to help me now as I requested refund and they are sitting on my money.
1 comment
Customer Care K.Koala Living
Hi Siddiqui,
We are glad that you were able to achieve a desirable outcome for your order. ... Read more
Best wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Koala Living Showrooms QLD, Logan Supercentre compares to other Furniture Shops
Know better, choose better.
ChloeLSouth East Queensland, QLD
- 7 reviews
- Showrooms QLD, Logan Supercentre
- Verified customer
They muck around with customers and no respect
The logan store called regarding an order I made back in 8th February saying that it will be delivered on the first week of March. I waited a month for a delivery for items that they said were “in stock” and then when I called first week of March to follow up on the delivery they suddenly changed their words saying that it will be the second week. It is the second week now and I have again had to call them myself to follow up and they are saying it will be delivered the third week of March. They have no sincere apologies and no updates and I ha...Read more
ve to chase up myself all the time. For this terrible service when I got frustrated a man working at the Logan store with black curly hair gave me an attitude. If Koala Living had told me the items will take more than a month to be delivered from the beginning I would have ordered elsewhere. Now I am running out of time to order somewhere else and they are still mucking around with me. This is really emotionally stressful experience to be spending money to buy products and they treat their customers like this. Once I get my orders sorted with them I will never shop with them to buy stress. I have shopped many things online to decorate my whole house recently and I have not had a single trouble anywhere else but here.4 comments
Customer Care K.Koala Living
Hi Chloe,
We apologise for your experience with us and will endeavour to improve our response times, if you would like to give us further feedback please email us on [email protected] so we can f... Read more
What? So I can wait another couple of days just to get one simple reply regarding a missing item in my delivery that took more than a month to be delivered after being told those items are in stock? T... Read more
hat sales email is useless and I still haven’t received a response for over a week now for another email for a different order. I wish all my orders are sorted out soon so I never have to deal with your company ever again!Customer Care K.Koala Living
Hi Chloe,
Your items were sourced from two locations, therefore have two separate consignments. The two candles missing from your first consignment is due for dispatch today. We have requested for th... Read more
Similar opinion? Write a review on ieatwords.com.au!
The product are nice, up to my expectations
It’s easy to find & bear my house & everywhere
Very satisfied, the showroom is big & have lots of products on dist
I am very happy with what I see
Nothing to essemble with the product I purchase
1 comment
Customer Care K.Koala Living
Hi Van,
We're so glad to hear that you liked our store! We strive to offer a wide variety of unique designs and to look after our customers so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Very professional staff
First time visiting this store. The layout is beautiful. All the staff were very helpful. I didn’t need any furniture and bought a few decoration items, With the 55%off sale.
1 comment
Customer Care K.Koala Living
Hi William,
We're so glad to hear that you liked our store! We put a lot of effort into visual merchandising and we strive to look after our customers so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Abbie wilsonSouth East Queensland, QLD
New favourite store!!
Highly recommend koala living slacks creek!!! The staff are lovely and very helpful! They have great sales and so much to choose from! We will be decorating the rest of our house from here!!!
1 comment
Customer Care K.Koala Living
Hi Abbie,
We're so glad to hear that you liked our store! We strive to offer a wide variety of unique designs and to look after our customers so your feedback means a lot to us. We look forward to se... Read more
eing you in store again soon when you decorate the rest of your home!Similar opinion? Write a review on ieatwords.com.au!
Rajat A.South East Queensland, QLD
Best service with best quality
We love the mirrors and chairs we’ve purchased from Koala Living. We are definitely coming back for more.
Easy to find. They assemble and took rubbish away.love the service.
Satisfied customer
1 comment
Customer Care K.Koala Living
Hi Rajat,
We're so glad to hear that you had a good experience in our stores! We strive to offer a wide variety of unique products and to look after our customers so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions about Koala Living Showrooms QLD, Logan Supercentre but you can read 2 questions about Koala Living.
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4.9(117)| Mon | 9:00 am - 5:30 pm |
|---|---|
| Tue | 9:00 am - 5:30 pm |
| Wed | 9:00 am - 5:30 pm |
| Thu | 9:00 am - 7:30 pm |
| Fri | 9:00 am - 5:30 pm |
| Sat | 9:00 am - 5:00 pm |
| Sun | 10:00 am - 4:00 pm |
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4.8(343)
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Customer Care K.Koala Living
Hi Natalie,
Thank you for taking the time to provide feedback about your experience in our showroom, we are consistently working to improve our customers in store experience and are so happy that you have walked away with our Viktor range! ... Read more
Best wishes, The Koala Living Team