Read also:
can you take duromine every second day polocool mega portable air conditioner iron man fridge freezer review nrma service centre taren point dun and bradstreet text message scam remington silk ceramic hair straightener s9600au insta cool air conditioner as seen on tv
Koala Living Showrooms QLD, Logan Supercentre (page 2 of 2)
Reviewer Photos & Videos
HahaSouth East Queensland, QLD
- Showrooms QLD, Logan Supercentre
- Verified customer
terrible product and terrible service
We bought 3seater recliner floor stock but it couldn’t go our upstair rumpus due to its weight and size.(we already have a chat with the manager about delivery to upstairs but he never gave us warnings regarding this situation.) they said it is all our responsibility so we just decided to put it our ground floor but the legs are not stable and adjustable. So the front legs are floating in the air as photo and we cannot use it at all. They said it should be fine if we put some carpet under the sofa(our floor is laminate. Why should we put the ca...Read more
rpet due to this useless sofa?) and will send us some stoppers but who wants to put the stoppers to this thin legs. It is obviously product faulty but anyone cares of it from Koala. We will never use this brand dont want waste our money again.
2 comments
We don’t know there was issue or not at the time of purchase cuz there was carpet in the floor. One of your staff was my place today and he inspected the sofa but he couldn’t give us the solution. As ... Read more
he cannot speak in English I couldn’t get any explain and he just connected phone call to the manager of Slacks creak. He said they only can give us the stopper and LEGALLY do not need to care of this problem. Is there any warranty service for your product ? I cannot believe this poor customer service. I just want you to send us proper parts of your product. Is it too hard? My new sofa leg is still in the air.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Just ordered a sofa, customer service is good.
Just ordered a sofa, the price is reasonable and customer service is great. There is a lot of choices, and the quality of the sofa looks good. Will come back in the future.
1 comment
Customer Care K.Koala Living
Hi Jason,
We're so glad to hear that you liked our store! We strive to offer a wide variety of attractive products and our friendly staff members just love to help our customers so your feedback mean... Read more
s a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Other Furniture Shops
Pine Discount Furniture
4.8(2,431)Regal Sleep Solutions
4.8(1,112)Plush Furniture
4.8(9,568)B2C Furniture
4.8(533)- Showrooms QLD, Logan Supercentre
- Verified customer
Chelsea coffee table.
We came across the chelsea table and it was love at first sight. It is a great table that binds the room with colour and class. My wife and I loved it and Marvin helped us pick it by a easy transaction.
1 comment
Customer Care K.Koala Living
Hi Rashik,
We're so pleased to hear that you're happy with your Chelsea Table! We strive to offer a wide variety of attractive products so your feedback means a lot to us. We look forward to seeing you in store again soon! ... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Koala Living Showrooms QLD, Logan Supercentre compares to other Furniture Shops
Know better, choose better.
Very good price
Liked the futures and paintings
Unique collections
Good price and good products
Satisfied with futures style
New styles and good collection
Good sale, good bedding as well
Liked the service
Recommend this shop
1 comment
Customer Care K.Koala Living
Hi Sangeeta,
We're so glad to hear that you had a good experience in our store! We strive to offer a wide range of unique products and our friendly staff members just love to help our so your feedbac... Read more
k means a lot to us. If you have time we'd greatly appreciate it if you could elaborate as to how we could improve your review. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Kelly R.South East Queensland, QLD
Great resolution process
Lovely store with beautiful unique furniture. Great customer service. I was very happy with their professional resolution service. I will shop here again. Thanks Koala Living at Logan QLD, Kelly
1 comment
Customer Care K.Koala Living
Hi Kelly,
We apologise that there was a fault in the glass of your dining table but we are very happy that we were able to resolve the issue in a way that you were satisfied. We are committed to ensu... Read more
Similar opinion? Write a review on ieatwords.com.au!
Very good service
Love the design, very good service, delivery and assemble service which really help, also the price is best, half price for everything, it is amazing, I love this store so much
1 comment
Customer Care K.Koala Living
Hi Shao,
We're so glad to hear that you liked our store! We strive to offer a variety of attractive products at affordable prices and our friendly staff members just love to help our customers so you... Read more
r feedback means a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
AshSouth East Queensland, QLD
- 2 reviews
- Showrooms QLD, Logan Supercentre
- Verified customer
Force You To Keep The Damaged Goods.
I had some issues in my very first purchase with them and I was bit annoyed with their customer care to start with but they resolved the issue after lots of efforts from my end and after that we made another purchase from them and so far everything looks good (goods are not delivered yet).
Updated review - new products arrived with defects, sent pictures to them and requested replacement, they failed to do so and offered me $150 store credit and refused to assist any further. Stay away from their good looking furniture, if you still decide to ...Read more
buy from them then please make sure you check each and every delivered items carefully and all the best if you find any defects (there won't by any support and they will force you to keep their damaged goods and only offer you store credit (trap).1 comment
Customer Care K.Koala Living
Hi Ashish,
We are sorry to see that the Brisbane shipment of products did not arrive in time for your scheduled delivery on the weekend. We are able to reschedule the delivery once the items arrive f... Read more
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions about Koala Living Showrooms QLD, Logan Supercentre but you can read 2 questions about Koala Living.
Other Furniture Shops
Pine Discount Furniture
4.8(2,431)Regal Sleep Solutions
4.8(1,112)Plush Furniture
4.8(9,568)B2C Furniture
4.8(533)The Comfort Shop
4.8(343)Lounge Lovers
4.7(1,361)Beds for Backs
4.8(301)King Living
4.7(2,211)Furniture Bazaar
4.6(2,374)Fantastic Furniture
4.6(12,704)Replica Furniture
4.7(247)Latex Bedding Company
4.9(117)| Mon | 9:00 AM - 5:30 PM |
|---|---|
| Tue | 9:00 AM - 5:30 PM |
| Wed | 9:00 AM - 5:30 PM |
| Thu | 9:00 AM - 7:30 PM |
| Fri | 9:00 AM - 5:30 PM |
| Sat | 9:00 AM - 5:00 PM |
| Sun | 10:00 AM - 4:00 PM |
Other Furniture Shops
Pine Discount Furniture
4.8(2,431)Regal Sleep Solutions
4.8(1,112)Plush Furniture
4.8(9,568)B2C Furniture
4.8(533)The Comfort Shop
4.8(343)
Listing monitored by Koala Living representatives.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Customer Care K.Koala Living
We are sorry that you couldn't get your recliner up your stairs. We understand that the product was fully inspected prior to purchase and accepted in the condition that it is in, the legs were not an ... Read more
issue at the time of purchase but of course we do want our customers to be satisfied with their purchase so we have offered to provide stoppers that are specifically made for sofas that will both protect your flooring and provide the solution to your enquiry. If you would like further follow up about this, please send us an email at [email protected]. Best Wishes, The Koala Living Team