LG Roboking Square Questions & Answers

Yes mine started a couple of days ago same problem, driving me mad.

Hello Parker 09. I have the same problem now. Did do find a solution

No I didn’t. If you have any luck please let me know. I’d love to get it working again!

Try to clean your roboking with the cloth n brush.all...from the surface.the body inside where the bin is.throw the dirt in the bin.wash the bin n clean the filter...clean the charging port on the dock n on the body with the cloth n brush...clean the surface of the roboking with cloth.somehow it worked on me.i got the problem like this 2x.the 1st it totally worked.but last night it happened again n i'm still struggling with it.hopefully it works on mine again

Hi it means you have a striped gear in the wheel and the wheel assembly will need replacing.

Turn it off and manual move the wheel forwards and backwards you will be able to feel the motor not spin in one of the directions.

Matt

This is the first of the square series. There were about 4 in the whole series. but I think this is the first one

I have never encountered this message, but the first thing I would do is to make sure that the container and the filter are absolutely clean. You can disassemble the container, by removing its back cover and and check the filters. They can become extremely dirty over the time.

Hi,
I have already cleaned all the containers, but still I am getting the same issue. Please suggest.

My unit has done this twice now and i found that the fan blade was stuck, if you turn it by hand and blow it out it should then fix the problem, unless of course your fan motor has died.

we are having the same problem :-(

Has nyone found in which part the issues is? I purchased the affected wheel and replacesd but the issues persist...

Finally I found the issue. Just replace the cabling for that wheel. Check if cabling is broken or damaged, try the cabling of the
another wheel first to ensure problem switches to the another one. https://postechnology.es/epages/f4ba5829-f586-4d3e-969b-72b7c2d6e0f0.sf/es_ES/?

There is by pass circuit that allows it to communicate when the main switch is turned off but it is on the charger, this helps to let you know that somebody has turned it off and not that it is simply disobedient or lazy and refusing to work. Just follow it's voice instruction, turn it on and the planet will again return to its stable rotational orbit.

...."This stopped working about a month or two ago... After we finally found it hidden under a bed 3 months later. Would you like to replace?"

I probably wouldn't have publicly admitted to the fact it took 3 months to find it in your own home, the fact it stopped working after you found it raises the question was it simply hiding in fear from you? did you beat it after you found it hiding and accidentally kill it? or did it just wither and die from lack of respect and care?

I shan't think that they "would like to replace it" after 2.5 years and out of warranty but if you take it back to the shop cradling it carefully in your arms and tell the shop assistant while brushing away a tear and through sobs that it has died, can you help? You never know your luck.

Regards
Mick

The charging unit should be connected to the power before/at the same time to attaching the vacuum cleaner to be charged. After the robot is charged, just press the start button and it will do its job. I hope this answer your question.

Thank you very much. You have answered my question Nat M.
I'm looking forward to using for the first time. Lyn D.

Thank you very much. You have answered my question Nat M.
I'm looking forward to using for the first time. Lyn D.

Might be wotrh checking again the instruction manual, maybe the dust bin is full or its filters are not placed in the proper position.

Sounds like the motor or cogs turning the brushes has an issue. Check under her for any stuck materiel around brushes etc. failing that could be a repair job if still under warranty.

Have you turned the switch to on. On the LG docking station? Or try to update the firmware via the usb port. http://www.smartrobotcleaners.com/hom-bot-roboking.html

Hi, Lorraine, The LG Rooking Doesn't use Virtual walls. It has a Myspace option which is there version to Virtual walls, this allows you to map out an area before cleaning so you can tell it areas not to clean. Problem is it doesn't save your settings so you have to do this again and again before every clean. So its a pretty useless option. Thanks Brian

Have you unclipped the green filter cover on the side of the dustbin and tapped out all the dust from in the folded paper filter? You can just tap the end of it on the rubbish bin until all the dust has come out then clip it back onto the side of the dust container belonging to the Robocking.