Provided fast support when website was down due to another provider. Support was helpful and resolved problem with minimal outage..

Very happy with their support in the upgrading of our system. It was all done within 2 hours with a follow up phone call

.NBN
Straight away very good
Haven't had any drop outs. but a bit of a problem 2 days after connection
Very satisfied with both Customer Service & Support

Great Australian company, no waiting on the phone fantastic helpful staff, nothing is too much trouble. Would recommend to all

NBN
Excellent Connected within 4 days.
regular drop outs.
Extremely satisfied with the technical support, fantastic service given Christian and Nicholas would highly recommend Lizzy to anyone. Love that they are local. Cannot fault the service at all thank you so much for your care and support to someone who is not tech savvy.

I was setting up some wifi equipment and unfortunately through frustration reset the router. I contacted Lizzy helpdesk and they were fantastic in their support, and now the network is running perfectly through all the wifi connections in the house. I would recommend their service and support without hesitation.

Thank you so much for all your help. It has been a crazy few days trying to set up my email on my new IPhone 7 and with all your help we did it in less than ten minutes. You were amazing and so professional and polite. Thank you again.

Thing I've always appreciated about Lizzy is the customer service.
Costs are costs but its the service you really remember.

ADSL, Easy to deal with. Great Service. Reliable connection. Lizzy has been supportive all round and provided excellent service care and understanding.

I have been a Lizzy customer for years and I want to compliment them on their customer service & support.
They are always professional, patient and very easy to understand. I recently had problems with new software on my laptop. The guy I spoke to went above and beyond to sort it out for me.
I highly recommend them.

I have an ADSL connection managed by Lizzy. My phone service was in the name of my wife who died seven months ago. Five months ago I arranged a transfer of her Telstra account into my name. The ADSL service was attached to that number. Three weeks ago Telstra disconnected the service - voice & ADSL - without notice.
I had paid the bills!
Telstra were prompt to reconnect the voice service but very slow to react to the problem with the ADSL service.
The Lizzy staff were terrific in sorting the problem out. Day after day for the past 10-14 days we worked on the problem together. I can now write this, and sort a few other business problems out, because of their dedicated support.

We have been with Lizzy since the dial up days and they have always been nothing short of brilliant. On the very few occasions that I had trouble with my computer there was always a helpful, patient, easy to understand person to talk me through and fix the problem. Being Australian based is also a big advantage. I cannot recommend them highly enough.

We have been a Lizzy customer for quite a few years and really think it is one of the best around.
Price is NOT everything.
My husband was only saying at lunch that while we don't need their help very often when we do it is there and given in a very helpful, easy to understand, courteous manner.
Having an Australian based and staffed help centre is one of the reasons why we chose Lizzy at the beginning.
We have never regretted that decision.
Hathani

I have been with lizzy.com.au for approximately 20 years and have been extremely satisfied with their services; firstly dial-up and then broadband. I live on the Sunshine Coast and the service is great. I am also very satisfied that I get very little juck mail. I recently had a problem with sending emails and the problem was corrected quickly by speaking to a very competent employee. Thanks Lizzy.

Obviously working as a subsidiary company, running toward capital gains. Sign up for plan, to get something completely different at a higher cost. Downloads amount misleading. Never received an agreement\contract\receipt for services supplied\agreed. Plans are aimed to achieve price hiking.

I wanted to upgrade my internet and the staff acted swiftly and upgraded it with minimal fuss. They are always there to help. Whether by phone or email, they are always ready to address your issue and their knowledgeable technicians are the best in the business. Definitely a company that is on top of their game.